Government

Transformation Programme (GTP)&

Economic Economic

Transformation Programme (ETP)

National Transformation Policy Towards Vision 2020

1Malaysia

(People First, Performance Now)

Government

Transform

ation Programme

Transform

ation Programme

Transform

ation Programme

Government

Transform

ation Programme

Political

Transform

ation Programme

10th & 11th Malaysia Plan

Economic

Transform

ation Programme

Quick Update:

Government Transformation

Programme (GTP)Programme (GTP)

We introduced 6 NKRAs

Fighting

Corruption

Reducing

PovertyReducing

Crime

1 2 3 +

4

Corruption Crime

Enhancing

Education

Improving

Rural Basic

Infrastructure

Urban

Public

Transport

4 5 6

6 + 1

Labs

We took a radical and transformational approach

Establish in detail what

needs to be done

Share lab output with

people and seek their

feedback

A

Open Day

B

C

5

Tell the people what

we are going to do

Tell the people

what we have

delivered

We are the only Government who is doing all of the above

GTP

Roadmap

Monthly &

Annual

Comms

C

D

4 months

GTP Results

after 12 months... after 12 months...

(January – December 2010)

GTP Delivered 121% Of Its Target

NKRA Overall Performance 2010

Urban Public Transport

Crime

NKPIs 2010 Actual

107%

91%

168%

Rural Basic Infrastructure

Education

Low Income Household

Corruption

Overall Composite Scoring 121%

79%

110%

156%

91%

We Continue To Deliver…

• Street Crime - 35% Reduction

• Index Crime - 15% Reduction

• 1st in terms of safety &

security in South East Asia By

Global Peace Index

• 1st amongst 19 middle income

countries by World Justice

• Whistleblower Protection

• 3,756 government contract

awards published online

• 805 people arrested for

corruption

• 284 people convicted and

published online

• 783.1 km of rural roads

• 36,273 rural houses

with clean water supply

• 27,266 rural houses

with electricity supply

• 16,962 houses for rural

poor (build & restored)

2010 2010 2010

Crime Corruption Rural Basic Infra

Report • 14 corruption courts

• 68% of EPPs under CIP

(70%)

• 84% govt contracts under

IP

• Enhanced IP for KV MRT

• 237 convicted grand

corruption offenders listed

• 2.99 score for regulatory /

enforcement agencies (3.5)

• 474 of rural roads (905)

• 12,004 rural houses

with clean water supply

(58,087)

• 2,906 rural houses with

electricity supply

(26,882)

• 2,567 houses for rural

poor (9,146)

• Index Crime - 9.6% (5%)

• Street Crime – 41.6% (40%)

• TNS Fear of Crime Index

48.9% (< 50%)

1H 2011 1H 2011 1H 2011

2011 full-year targets in brackets ( )

…On All 6 NKRAs

2010• UPT modal share up to 17%

(12% in 2009)

• 192% increase in BET

ridership

• 2.43 million additional

passengers in LRT

• 500 buses re-routed to new

terminal at Bandar Tasik

• 99.76% reduction of

hardcore poor

• 2,000 women

entreprenuers trained

• 35,095 low cost houses

sold

• Best UPSR results in 4

years.

• 91% Numeracy

• 85% Literacy

• 1,500 pre-school classes

started

• 54,569 children benefited

UPT LIH Education

2010 2010

terminal at Bandar Tasik

Selatan

1H 2011• 22% increase in BET 1-4

ridership

• 15.7% increase in rail

ridership; 29 new 4-car train

set operationalised

• 2 line integration completed

• Refurbished Puduraya re-

opened

1H 2011• 20,650 households

participated in 1AZAM

(57,793)

• 90% verified under

eKasih (100%)

• 401 low-cost houses

handed over (4,965)

1H 2011• Pre-school enrollment rate

58.3% (80%)

• 95% Numeracy (95%)

• 90% Literacy (95%)

• 1,945 pre-school classes

started (2,755)

2011 full-year targets in brackets ( )

GTP 2010 Results

Were Endorsed By

An International Panel &Audit Firm

Sir Michael Barber Partner, McKinsey UK; ex-Head of Prime

Minister’s Delivery Unit (PMDU) of Tony Blair Administration

Michael HershmanCo-founder of Transparency

International; Current CEO of the Fairfax Group

Ravi

BalakrishnanIMF Resident

Representative, Singapore

Sergei DodzinSenior Economist, Asia & Pacific

Department – International Monetary Fund

Stephen SedgwickAustralian Public Service

Commissioner

KwakSeung-Jun Chairman

Presidential Council for Future and Vision

(Optional)

More details of More details of

GTP Results

(January – December 2010)

209,825

177,520

-15%

-32,305

38,037

24,837

- 35%

-13,193

CrimeCrime

2010 Full Year Results

(January – December 2010)

15% drop in

Index Crime

Jan-Dec

2009

Jan-Dec

2010

Jan-Dec

2009

Jan-Dec

2010

35% drop in

Street Crime

The NKRA approach to Crime Fighting adopts a hotspot-

based deployment of Police for Patrolling

Pre-NKRA

• 1 Contingent, 5

Districts

• 22 Balai’s (Stations)

• 501 Sectors

• 2,892 police officers

• 1 Contingent, 5

Districts

• 22 Balai’s (Stations)

• 11 hotspots, eg

Pudu, Bukit Bintang

NKRA Approach

The Kuala Lumpur Story ILLUSTRATIVE

1. Hotspots

13

• 2,892 police officers

deployed for street

patrolling

Pudu, Bukit Bintang

• 2,892 police officers

deployed to patrol at

hotspots

5.8 police officers

assigned to patrol Bukit

Bintang every day

262.9 police officers

assigned to patrol Bukit

Bintang every day

Urban Public Transport has set

ambitious target to increase ridership by

150% in 3 years…

~600

Estimated AM Peak (7-9 AM) Public

Transport ridership

‘000 pax-trips

21%Komuter

26%

RAPID Bus

Target

U.P.TU.P.T

~240

2008

Base

2012

Target

@ 25%

Gap

~360

21%

5%26%

26%

LRTOther Rail

(Monorail, ERL)

Other Bus

150%

increase

Target

192%improvement in

BET ridership

U.P.TU.P.T

BET ridership

Rawang

Tmn Sri Muda

Subang Mewah

Bandar Sg Long

Kota Damansara

Latest

At Launch

U.P.TU.P.T

22 new 4 car train sets

were introduced

2.43 millionincrease in

LRT ridership*For Kelana Jaya LRT line since introduction of 4-car trains sets

EducationEducation

Education

NKRA coversNKRA covers���� Pre-school

���� Primary School

���� Secondary School

EducationEducation

Increase pre-school

enrolment rate

Ensure basic literacy /

numeracy skills after 3

years of primary education

1

2

Developing High Performing

Schools

New Deal

School Improvement

Programme

3

4

5

EducationEducation

Increase pre-school

enrolment rate

Ensure basic literacy /

numeracy skills after 3

years of primary education

• Increase enrolment rate from 67% � 87%

• Establishing monitoring committees

• National Pre-school Curriculum Standards (NPCS)

• Quality Improvement Developing High Performing

Schools

New Deal

School Improvement

Programme

• Quality Improvement

• Increasing number of classes

• Increasing public – private partnerships

• Developing a national pre-school information system

54,569 children

are benefiting from

new / additional

EducationEducation

new / additional

1,500 pre-school

classes

EducationEducation

Increase pre-school

enrolment rate

Ensure basic literacy /

numeracy skills after 3

years of primary education

• LINUS (Literacy & Numeracy Programmes) �

Screening conducted 3x a year

• New literacy and numeracy models

• LINUS training � 17,000 teachers trained

Developing High Performing

Schools

New Deal

School Improvement

Programme

• LINUS training � 17,000 teachers trained

• Collaborative Effort

• Intensive Monitoring (Bottom 10%) of schools

• Deployment of expert facilitators (FasiLINUS)

90%

45%

90%

73%

64%

91%

85%90%

85% literacy and

91%

22

N

u

m

36%

45%

June 2010

screening

March 2010

screening

Lit

Num

Target

22

91% numeracy for

Primary 1

15,500 LINUS

teachers have been trained in 2010

EducationEducation

Increase pre-school

enrolment rate

Ensure basic literacy /

numeracy skills after 3

years of primary education

• Identifying & Rewarding High Performing Schools

• Performance Management

• School Ranking (9,900 government schools)Developing High Performing

Schools

New Deal

School Improvement

Programme

• School Ranking (9,900 government schools)

• School Reward system

• Head Teacher and principal rewards system

9,814 schools(primary & secondary)

have been assessed & ranked

EducationEducation

Composite score

Number of schools

85554535<35

4 42163

509

1825

3465

1493

115

0

500

1000

1500

2000

2500

3000

3500

65 75

7 6 5 4 3 2 1Bands

53

109150

345

1,114

419

80

100

200

300

400

500

600

700

800

900

1,000

1,100

1,200

90-100

Band 1

80-89

Band 2

70-79

Band 3

60-69

Band 4

50-59

Band 5

40-49

Band 6

>40

Band 7

BandsBands7 6 5 4 3 2 1Bands

EducationEducation

345

1,114

419

300

400

500

600

700

800

900

1,000

1,100

1,200

BandsBands7 6 5 4 3 2 1Bands

70% schools in Band 6 and 7(145 out of 209 primary schools)

achieved 40% improvement

in UPSR Results

53

109150

80

100

200

90-100

Band 1

80-89

Band 2

70-79

Band 3

60-69

Band 4

50-59

Band 5

40-49

Band 6

>40

Band 7

32 schools were announced as the second cohort of High

Performing Schools in 2011, on top of the existing 20 High

Performing Schools announced in 2010

KPI for 2011:

Total of 50 HPS schools

Current Achievement:

Target exceeded with 52

HPS

52

18 Primary Daily

Selection criteria for High Performing Schools:

� Band 1 schools

� Standard Quality of Education Malaysia results of 90%

26

8

26

Secondary Daily

HP

S

Residential

� Standard Quality of Education Malaysia results of 90%

and above

� Annex score of 40% and above

� Towering Personalities

� International linkages and networking

� Co-curricular activities

Benefits of High Performing School status:

� Increased attention from the Ministry via a fully-fledged HPS

unit

� Increased autonomies for financial and curricular issues

� An annual financial grant (RM700,000 for 2010)

KUALA LUMPUR

List of 32 HPS

TERENGGANU

� SM Sultan Ismail

� SMK Lembah Bidong

� SMK Imtiaz Besut

PAHANG

� SK Seri Biram

� SK Perempuan Methodist

� SM (Sains) Tengku Abdullah

NEGERI

SEMBILAN

� SM Sains Tuanku Munawir

� SM Agama Persekutuan Labu� SK Setiawangsa

� SM Sains Seri Puteri

� SM Sains Alam Shah

SELANGOR

� SJK © Lick Hung

� SK Jalan 3

� SK Seksyen 9, Shah Alam

� SMK Jalan Empat

� SM Sains Selangor

� SPBI Gombak

� SM Sains Kuala Selangor

2727

KEDAH

� SK Sultan Ahmad Tajuddin

� SBPI Kubang Pasu

PULAU PINANG

� SJK(C) Perempuan China

PERAK

� Sekolah Tuanku Abdul Rahman

KELANTAN

� SM (Sains) Tengku Muhammad Faris Petra

� SMKA Naim Lil-Banat

� SM (Sains) Tengku Abdullah

� Sek Berasrama Penuh Intergrasi Tun Abdul Razak

JOHOR

� SK Convent (M)

� SM Sains Muar

SABAH

� Sek. Men. Sains (SMESH)

SARAWAK

� SK Ulu Lubai

� SJK Tung Hua

� SM Sains Kuching

� SM Sains

� SM Sains Kuala Selangor

EducationEducation

Increase pre-school

enrolment rate

Ensure basic literacy /

numeracy skills after 3

years of primary education • Performance based assessment for Principals and

Head Teachers with rewards and consequences clearly

Developing High Performing

Schools

New Deal

School Improvement

Programme

Head Teachers with rewards and consequences clearly

drawn out

KPI for 2011:

3% Head Teachers qualified for New Deals

• Under the New Deals, Principals and Head

teachers are given a new performance

contract. This ensures better transparency in

school performance, where each principal

and headmaster will know how they

performed relative to other schools.

• All schools will be ranked based on

composite scores of the school average

score (GPS) and school self assessment

(Standard Quality Education in Malaysia)

• The schools which make significant leaps

in their composite scores will also be

rewarded.

• The rewards and benefits that can be

expected are:-

� The eligible head teachers will receive

RM7,500, the top 5% teachers in the

school will receive RM1,800 while the

others will receive RM900.

� Greater range of options for human

29

(Standard Quality Education in Malaysia)

• Those schools which score a composite

score of above 84% for primary schools and

92% for secondary schools are eligible for

rewards.

� Greater range of options for human

capital development, including

attachment courses both locally and

overseas for head teachers.

� Head teachers who perform well for

three years consecutively will be listed

for accelerated promotion and

certificate for recognition.

Total Number of Head Teachers / Principals Rewarded in

2010

PRIMARY SCHOOL SECONDARY SCHOOL 588 92

EducationEducation

Increase pre-school

enrolment rate

Ensure basic literacy /

numeracy skills after 3

years of primary education

• To assist underperforming schools achieve the High

Performing School status gradually

�The efforts under this programme will take place

following the School Performance Ranking

Developing High Performing

Schools

New Deal

School Improvement

Programme

�Approved plans will be provided with support

tools for implementation. The NKRA aims to

reduce the number of Band 6 and 7 schools by

20% and increase the number of Band 1 and 2

schools by 8% in the course of the GTP

KPI for 2011:

20% of Schools in

Band 6 and 7

School Performance

Ranking11

School Improvement Tool

and Plans22 School Improvement

Service Lines33

What?

▪ Schools ranked into

performance bandsperformance bands, based

on a composite of GPS and

SQEM results

What?

▪▪ Automated toolAutomated tool that collects

school performance data and

helps to develop an action plan

Why?

What?

▪▪ Targeted support Targeted support delivered by

the Ministry directly to schools

esp. failing schoolsfailing schools

Why?

SIP has 3 elements:-

31

SQEM results

Why?

▪▪ Catalyse Catalyse improvement at

schools

▪ Targets support where most support where most

neededneeded

How?

▪ Ranking based on school school

performanceperformance, building on

New Deal agreed with

principals

Why?

▪ Collects data about a school’s

specific needsspecific needs

▪ Helps head teachers prioritise prioritise

and planand plan

▪ Facilitates discussion discussion between

schools and PPDs

▪ Enables PPD, JPN and JNJK to

monitor progressmonitor progress

Why?

▪ Accountability levied with

supportsupport, especially to

underperforming schoolsunderperforming schools

How?

▪ Services developed for (1)

PrincipalsPrincipals, (2) TeachersTeachers, (3)

Students and parentsStudents and parents, and (4)

InfrastructureInfrastructure

▪▪ School Improvement CoachesSchool Improvement Coaches,

PPDs PPDs and JNJK JNJK will support

failing schools

Rural Basic Infrastructure

1100%

2,427

219

50

10

500%

Roads Electricity

2010-122006-082010-122006-08(km road built/year

or upgraded)(thousands of

additional

houses with 24-

R.B.IR.B.I

SOURCE: KKLW; JKR (average figures)

18

700%

2010-12

120

2006-08

17

7

250%

Houses Water

2010-122006-08(thousands built

or restored)

(thousands of

additional houses

with access to clean

or treated water)

houses with 24-

hour electricity)

R.B.IR.B.I

775km of rural roads

have been completed

35,291rural housesrural houses

with clean / water supply

16,926houses for rural poor build

& restored

27,209rural houses with

electricity supply

Touching the lives of more than

2 million peopleliving in the rural area

L.I.HL.I.H

99.76%Reduction in

extreme / hardcore poor

Hardcore Poor reduction by Month

# of Ketua Isi Rumah (KIR)

4464337,156 36,230 34,537 32,049 29,792 27,007 25,218 23,586 22,878 21,060

Baseline Jan Feb Mac Apr May Jun Jul Aug Sept Oct Dec

18,127

Nov

108

As of

31/12/2010

Source : Based on e-Kasih list

18corruption

courts

operational by

284 corruption

offenders

published

CorruptionCorruption

100Whistleblower cases

operational by

Q1 2011

published

(names & IC)

in MACC

website

805people

arrested

for corruption

3,756government

contracts

published online

CorruptionCorruption

Transparency

International

Global

Corruption

Barometer

48%(2010)

2010 Full Year Results (January – December 2010)

Barometer

survey

showed

significant

improvement28%(2009)

Quick Update:

Economic Transformation

Programme (ETP)Programme (ETP)

NEW ECONOMIC MODEL:Making Us A Rich Country, For Everyone &For A Long Time

High-Income

Target USD 15,000

GNI per capita by 2020

Inclusiveness Sustainability

Enables all

communities

to benefit

from the

wealth of the

country

Meets present

needs without

compromising

future

generations

Quality

of Life

Gross National Income (GNI)

Transformational

Overview Of ETP

•USD15,000 (RM48,000)

per Capita GNI

•USD523 Billion (RM1.7

Trillion) GNI

•6% GDP Growth per

Annum

•3.3 Million Jobs

Investment

TransformationalActionsFOCUS

‘Drivers’

•12 NKEAS

•131 EPPs

•60 BOs

COMPETITIVENESS

‘Enablers’

•51 Policy Measures

•6 SRIs & Natural Homes

•USD444 Billion (RM1.4 Trillion)

Investment

•92% Private, 8% Public Investment

•73% Domestic, 27% Foreign Direct

Investment

•3.3 Million

Additional

Jobs

NKEAs Are Making Progress In The Last One Year

25 Oct 2010

9 projects

ETP Progress Updates

25 Oct 2010

25 Oct 2010

9 projects

30 Nov 2010

25 Oct 201011 Jan 2011

25 Oct 2010

15 projects

13 Jun 2011

Strategic Reform

5 Jul 2011

6

RM 177 billionCommitted Investment

RM 237 billionPotential GNI

25 Oct 2010

19 projects

11 Jan 2011

25 Oct 2010

23 projects

8 Mac 2011

25 Oct 2010

12 projects

19 Apr 2011

25 Oct 2010

10 projects

8 Sep 2011

Strategic Reform

Initiatives672 EPPs

Off The Ground

389,263Jobs Created in 2020

25 Oct 2010

13 projects

10 Nov 2011

100%

Target = RM494 billion

Target = RM83 billion

Target = 684,000 jobs

2011 Targets In Sight

Source: Department of Statistics

*To be verified

GNIPrivate

InvestmentJobs

RM285 bil

(56%)

RM51.2 bil

(62%) 344,100 jobs*

(50%)

H1 GDP Growth: 4.4%

NKEAs Tracking To 10-Year Targets

100%

Target =

RM1.7 T

(by 2020)

Target =

RM1.4 T

(by 2020)

Target =

RM3.3 M

(by 2020)

Source: PEMANDU Analysis (Oct 2010 - June 2011)

11%

372,361

12%

RM171 B

13%

RM228 B

GNI

Forecast

Investment

Commitment

Job

Forecast

83% Of Projects Announced Operational Or Commenced

60

50

40

30 52%

50

83% of 97 EPPs Have Taken Off

20

10 31%

Operational

Commenced

Work –in-Progress

52%

17%

1730

To Be Realised

36%

Total Investment Investment in 2011

97 Initiatives

2011 Targets In Sight

36%~RM5 billion

* Numbers are approximate as at 15 October 2011 collated from EPP owners

Committed For 2011

9%~RM15 billion

2012 and beyond

91%~RM156 billion

Realised

64%~RM10 billion

Ease of Doing Business

Ahead of Germany, Japan,

Taiwan, Switzerland, Belgium &

France

Starting a business

#18

World Bank

Doing Business Report 2012

Starting a business

One stop station for all registration

Enforcing contracts

Computerisation of courts

Resolving insolvency

Set up dedicated commercial

courts

2010 2011 2012

#23 #23

Let’s Now Focus On Competitiveness

& SINGLE LINE&FOCUS COMPETITIVENESS

We Need

“Drivers” To

Ensure Focus

We Need “Enablers”

To Ensure

Competitiveness

NKEA SRIs

SRIs Provide The Enablers For Malaysia To Be Competitive

51Policy Measures

37Grouped In SIX

Clusters ForExecution

14With Natural HomesWithin The NKEAs /

NKRAs

37Policy Measures

Grouped Into 6 Clusters

Int’l Standards Public Public Service

1 2 3

Int’l Standards

& Liberalisation

Human Capital

Development

Public

Finance

Narrowing

Disparities /

Bumi SMEs

Government‘s

Role in Business

Public Service

Delivery

4 5 6

9 policies 5 policies 2 policies

9 policies 5 policies 7 policies

Competition & Liberalisation

Competition Act 2010 • Passed for implementation in January 2012

• Prohibits anti-competitive agreements

• Malaysia Competition Commission set up

17 Services Sub-Sectors To Be

Liberalised• Up to 100% foreign equity participation will be

allowed in phases in 2012

• Private hospital services; medical & dental

specialist services; architectural, engineering,

accounting and taxation, & legal services;

courier & telecommunications services:

education and training services

Transparent

Procurement

Enhance & widen scope of E-Bidding• Reduce existing threshold value from RM200k to RM50k for

the procurement of good & services

• Est. additional savings RM20 million in 2011.

‘Step-down’ (From Full to Partial) Exemption for

Shipping Income

Expenditure Control To Improve Public Finance

Expenditure

Control

Value Management (VM) for OE Procurements

• Est. savings of RM296 million in 2012

Rationalisation

of Corporate

Tax Incentives

Shipping Income

• Income tax exemption for shipping companies reduced

to 70% from 100% of statutory income in 2012 Budget

• Est. additional revenue: RM127.8 million in 2012

Public Service Becoming Lean & Efficient

Business Process Reengineering (BPR) to expedite business licensing processes

� Reduction of business licenses from 637 to 307 (52%) to ease doing business in Malaysia

Improved public service delivery

through real-time performance

monitoring and counter rating

system

� Rating of police counter service

through SMS Rating Machine

Minimum Wage

Jul

National Wage Consultative

Council (NWCC) Bill passed in

Parliament

Progress

Of HCD Aug Sep Oct Nov Dec

Upskilling/Reskilling

The MyProCert programme

launched on 11 Oct 2011

Human Capital Dynamics

Of HCD

In 2011

Partnership with industry

���� National Talent Enhancement

Programme (NTEP) launched in 5

regions with 550 placements across

Malaysia

1st reading of

Minimum Retirement Age Bill

to be tabled in Parliament

Employment Act 1955 (Phase 1) passed in

Parliament on 6 Oct 2011

Divestment Now Underway

EntityNumber of

companies

Plan of Action Action for

Pare -down Listing Outright Sale 2011/2012

GLIC 1 4 0 0 4 4

GLIC 2 8 0 0 8 8

GLIC 3 10 0 7 3 5

GLIC 4 3 3 0 0 3

GLIC 5 4 2 0 2 4GLIC 5 4 2 0 2 4

GLIC 6 4 0 0 4 0

TOTAL 33 5 7 21 24

*MSM

40% Premium

On Listing*

Felda Global

IPO Due In 1H 2012

*4 companies:

Malayan Sugar

Mftg, Kilang

Gula Felda

Perlis,

Astakonas &

MSM Properties

We Are Raising The Bar By

Implementing Both

&FOCUS COMPETITIVENESS

We Need

“Drivers” To

Ensure Focus

We Need “Enablers”

To Ensure

Competitiveness

NKEA SRIs

KPIs are tracked on a weekly basis

A weekly league table creates competition

among the ministriesGovernment Transformation

Programme (GTP) KPIs

Economic Transformation

Programme (ETP) KPIs

March 2010...

Started Monthly M-KPI

tracking and monitoring

Started Monthly M-KPI

tracking and monitoring

Started Monthly M-KPI

tracking and monitoring

June 2010...

1st PM-Minister Mid-Year

Review

1st PM-Minister Mid-Year

Review

1st PM-Minister Mid-Year

Review

PM has individual

Performance Review

sessions with all

Ministers (1 on 1)

•Ministers: Self

Assessment Score

•PM: Final

Assessment

Individual letters

from the PM

sent out to each

Minister

PM-Minister Review (Performance

Dialogue) - January & June

90%

Quantitative10%

Qualitative

THANK YOU+ www.pemandu.gov.my/etp+ www.pemandu.gov.my/etp

+ www.pemandu.gov.my/etp/blog

+ www.facebook.com/etpmalaysia

+ @etp_roadmap

Calibration with regional corridors via labs in Sept-Nov

Greater Johor Bahru / Iskandar Malaysia

Transformation Programme

Greater Kuantan / ECER

Transformation Programme

Greater Penang / NCER

With support from :

Greater Penang / NCER

Transformation Programme

Kota Kinabalu / SDC

Transformation Programme

Kuching / SCORE

Transformation Programme Private Sector / NGOs