INTRODUCINGHOTELBEDS GROUPWe are a provider of services to the global travel trade with leading positions in fast growing segments.

• Distributing accommodation, transfers, tours & activities from more than 180 countries • Activein+120sourcemarketsworldwide • TheNo.1GlobalB2BBedbank • Localdestinationmanagementoperationsin+40countries

Withatrackrecordofdoubledigityear-on-yeargrowthsinceourfoundationin2001,oursuccessisdrivenbyour

globaldistributioncapabilityandlocaldestinationinfrastructure.Weprovidehotelaccommodation,transfers,

excursions,tours,meetingsandincentiveservices,visaoutsourcingandcruisehandlingsolutions.

Weworkcloselywithourtraveltradepartners,andourpeople’s‘can-do’attitudefuelsourcreativityandpassionto

succeed.Togetherwereallyaregreaterthanthesumofourparts.

Our vision is to play a leading role in reshaping the future of travel together with our industry partners.

facts &figures FY14 13 YEARS

double digit growth

INCOMING services in

+40COUNTRIES

products in

+180COUNTRIES

+120source markets

€3.37BNin sales

+27MILLIONroomnights

+12,000portcalls

+8,000activities

+13,000transfer routes

+72,000hotels contracted

facts &figures FY14

our INTERNATIONALISATIONstoryOursuccessisbasedonourinternationalisationstrategy.Bycontinuallyinnovatingourbusiness

modelsandleveragingthepowerfulcombinationofglobaldistributionwithlocaldestination

infrastructurewe’vebeenabletoestablishavirtuouscircleoforganicandsustainablegrowthentering

intonew,highgrowthsegmentsworldwide.Sincewewereestablishedin2001wehavemaintained

anunrelentingfocusoninternationalisation.Supportingthisapproachwehavemadeanumberof

strategicacquisitionsovertheyearstofurtheraccelerateandsupportourvisionofreshapingtravel.

TheBedbankisourpremierorganicgrowthstory:aworldwideleaderinitscategory,ithasachieved

doubledigitgrowtheveryyearsinceitwasfoundedin2001.

OurTransferandActivityBankhasbeenfoundedonthesamelocaldestinationmanagement

infrastructureandglobaldistributioncapabilitythatoriginallyhelpeddrivethedevelopmentofthe

Bedbank.ByleveragingtogetherthesetwoaxistheTransfer&ActivityBankismakinggreatstridesin

helpingtoconsolidateahistoricallyhighlyfragmentedmarketspace.

Ourpolicyofacquiringlocalcompaniesinglobalmarketsandconsolidatingthemunderonebrandhas

alsoenabledIntercruisestoachieveaglobalpresenceinthecruisegroundhandlingspace.

OUR history

Hotelbeds launched

First Choice Holidays PLC acquired

Barcelo Travel Division

Bedsonline &Intercruises

launched

First XML connection kicked

off vertiginous growth online

20022000 2003 2004

Became official accommodation

partner for Easyjet

2001 2005 2006

Pacific World acquired kicking off both our Asia

Pacific and MICE development

OUR history

2007 2009

Micronnexus acquired

(now known as Carnect)

First Choice Holidays PLC and the Tourism Division of TUI AG merged to establish

TUI Travel PLC

A focus on consolidating international expansion through organic growth

2008 2010 2011

Hotelbeds’ 10 year anniversary

and rebranding

2012

OUR history

2012

Transfer & Activity Bank launched

TT Services acquired

Merger of TUI Travel PLC with TUI AG

to create TUI Group

A controlling stake in Roiback

acquired

HOTELBEDS GROUP

ESTABLISHED

Destination Services launched

2013 2014 2015

OUR visionTraveldoesn’tjusttakeoneshape.Travelisanyshapeandeveryshape,it’severchanging

anddifferentforeverybody.Yetitisn’tjustgoingfromAtoB;it’saboutexploring,discovering,

experiencingandsharingB.It’saboutcreatingnewshapesallthetime.

HotelbedsGroupisn’tjustanotherlinkinthetravelvaluechain,wepro-activelyworkwithour

partnerstoreshapeandstayaheadofthecurve.Wewanttoignitethefutureoftravel.Ourpeople

arekeyonthisjourney,facingchallengeswithenergyandfocus.Theyhavemadeuswhoweare

today,andtogetherwithourpartnerstheywillreshapewhowearetomorrow.

INTRODUCTIONTOour business units

DESTINATIONMANAGEMENT

Bedbank NEWVENTURES

TRANSFER& ACTIVITY

BANK

Wehavefourbusinessunitsandsixsupportfunctions,allplayinganimportantroleinreshapingtravelacrossourmarketsegments.

HeadquarteredinPalmadeMallorca,weprovideourservicestothetraveltrade,corporateclientsandgovernmentagencies

worldwide.Weworkcloselywithourpartnerstoconstantlyseekoutopportunitiesthatwillcreatethenextchapterofoursuccessstory.

Our four business units are: Bedbank, Transfer & Activity Bank, Destination Management and New Ventures.

bedbankTheBedbankbusinessunitisleadingHotelbedsGroup’schargetoreshapetravel.Itplaysaleadingroleinthefastgrowing

bedbanksegmentandcomprisesoftwomainbrands:HotelbedsandBedsonline.

Itcontracts,connectsandefficientlydistributesadifferentiatedportfolioof+72,000hotelstoleadingtraveltradeindustrypartners

includingOnlineTravelAgencies(OTAs),RetailAgencies,TourOperatorsandAirlinesworldwide.Itistheleaderinitssegment.

› +22mroomnightbookingsannually ›Activein+120sourcemarketsworldwide

› Productsfromover+180countriesworldwide ›+35,000traveltradeclients

› AdvancedXMLAPIinterface ›Leadingtechnologyarchitecture–Fast&Reliable

bedbankOURBRANDS

OUROTHERBRANDS:

HotelbedsisthenumberoneBedbank

worldwide,deliveringhotelaccommodation,

excursions,tickets,transfersandcarhireto

travelsuppliersanddistributorsacrossthe

industry.

›Portfolioof+72,000hotels

›Productsfrom+180Countries

›AdvancedXMLAPIInterface

›Activein+120markets

Workingexclusivelywithretailtravelagencies

worldwide,Bedsonlineprovidesanadvanced

onlinebookingenginetoolthatisuseddaily

bybookingagentsaroundtheworldtosell

accommodationandtravelancillaries.

›Exclusivetotravelagencies

›Workingwith+25kretailtravelagencies

›Activein27sourcemarketsworldwide

›Advancedonlinebookingengine

›Hotelopia

› TravelPartnerBrasil

› Eurolink

› JBS

› Easymarket

transfer &activity bankProvidingbothourindustrypartnersandtheendconsumerwithaconsolidatedrangeofin-destinationproductsworldwide,the

Transfer&ActivityBankoffers+13,000transferroutesandover8,000destinationactivitiesincludingtheatre,sportandtheme

parktickets,excursionsandcarrentalproductswithimmediateconfirmation365daysayear.

UtilisingadvancedtechnologyplatformincludingXMLAPI,whitelabelandonlinewidgetsolutionstheseproductsaredistributed

viatheBedbankbrandsaswellasthroughtheTransfer&ActivityBank’sindustrypartnersandownspecialistbrands,including

Hotelextras,Isango,GuidegoandLet’sshuttle.

transfer &activity bankOURBRANDS

Activitiesprovidesindustrypartnerswitharangeof

turnkeysolutionstocommercialiseaconsolidatedrange

ofin-destinationproductsincludingtheatre,sportand

themeparktickets,excursionsandcarrentalproducts

worldwide.

›Productsfrom+500destinationsin+110countries.

›Advancedtechnologyplatforms.

›+13,000TransferRoutes.

›+8,000activitiesandexcursions.

Transfer&ActivitybookingtoolsforHoteliers.

WhitelabelTransfer&Activitybookingsolution.

Specialisttransferbookingengine.

Transfer&Activitybookingengineforthefinalconsumer.

destinationmanagementTheDestinationManagementbusinessunitcomprisesthreestrongglobalbrandsworkingtogethertoshapethewaypeople

experiencetravelindiverselocationsworldwide.TheDestinationServicesbrandprovidesdestinationmanagement,Intercruises

providescruisegroundhandlingservicesandPacificWorldoffersmeetingandincentivesolutionsacrossallcontinents.

Thein-depthknowledgeofourlocalteamsspreadacrossmorethan40countriesgivesDestinationManagementitsleadingedge.

destinationmanagementOURBRANDS

DestinationServicesisaleadingproviderof

incomingservicestothetraveltradethrough

aglobalnetworkoflocaldestination

managementcompanies(DMCs):

›24DMCs

›8jointventurepartners

Intercruisesisthenumberoneproviderof

groundturnaround,shoreexcursion,port

agencyandhotelservicestotheoceanand

rivercruiseindustryglobally:

›Operationsin+400ports

›+60countries

›+70cruiselines

PacificWorldisanaward-winningglobal

businessofferingmeetingandevents

services(MICE)directlytoclientsandaspart

ofaglobalalliance.TodayitisAsia’snumber

oneMICEprovider.

›Operatesin31countries

›+1,500corporateandagencyclients

new ventures

Inthetruespiritofreshapingtravel,ourNewVenturesbusinessunitincludesyoungandambitiousacquisitionswithhighfuture

growthpotentialintheirrespectivesectors.Withpassionanddrive,thesebusinessesconstantlypushtheboundariestodaytobe

attheforefronttomorrow.

OurthreebrandsincludeTTServices,ROIBACKandCarnect.

new venturesOURBRANDS

ROIBACKspecialisesinhelpinghotelchains

andindependenthotelsmaximisethe

potentialoftheironlinedirectchannelby

offeringintegratedstateoftheartsolutions:

›Responsivewebdesignand

development

›Highconversionbookingengine

›Personalizedonlinemarketing

CarnectisaleadingB2Bcarrentalbooking

platformworkingworldwidewithabroadportfolio

ofsuppliers.Ourclassleadingtechnologyand

forwardthinkingsolutionsgiveourclientsaccess

totailoredcarrentalcontent:

›Portfolioof+500carrentalsuppliers

›Workingwithonlinetravelagencies,

bedbanks,touroperators,travelagencies

andmembershiporganisations

TTServicesisaleadingproviderof

visaprocessingsolutionsforgovernments,

commercialpartnersandindividuals

worldwide.Ourcomprehensiveservice

includes:

›Visainformationandapplicationprocessing

›Biometriccollection

›Securedocumentmanagementandlogistics

services

meet the managementOURMANAGINGDIRECTORS

JoanVilàdevelopedhiscareerintheBarcelóTravelGroup,becomingMDofBarcelóDestinationServices(DS)in1999.In2000BarcelóDSwasacquiredbyFirstChoiceHolidaysPLC,whichlatermergedwiththetourismdivisionofTUI-AGtoformTUITravelPLC.In2001,thecompanyfoundedtheHotelbedsbrandunderJoan’sleadership.

JOAN VILÀMANAGINGDIRECTOR,HOTELBEDS GROUP

CarlosMuñozworkedintheaeronauticalandtelecommunicationindustriesbeforemovingtothetravelindustryin1999whenhejoinedtheBarcelóTravelGroup.In2001,hewasappointedOperationsDirectorfortheHotelbedsbrand,laterbecomingMDin2008.In2015hebecameMDoftheBedbankbusinessunit.

CARLOS MUÑOZMANAGINGDIRECTOR,BEDBANK

PaulAnthonystartedhiscareeratTrinatours,aUK-basedbusinessacquiredbyFirstChoicePLC.HelaterbecameRegionalManagerUKandSpanishCities.In2009PaulwasappointedDirectorofIT&StrategicProjects,beforebecomingDirectorofDestinationServices–IndependentTraveler,nowpartoftheTransfer&ActivityBankbusinessunit.

PAUL ANTHONYMANAGINGDIRECTOR,TRANSFER&ACTIVITYBANK

JordihasbeenintheTravelindustrysince1992.AfterBarcelóDestinationServiceswasintegratedintoFirstChoice Holidaysin2000,hewentontobeappointedMDofBedsonline,thengoingontomanagetheB2Cbusinessfor4years.In2010hebecameMDfortheAmericas,AsiaandSEAfricainDestinationServicesand isnowleadingtheDestinationManagementbusinessunit.

JORDI CERDÓMANAGINGDIRECTOR,DESTINATIONMANAGEMENT

DirkstartedhiscareerattheAmericanmultinational3Mbeforemovingtothewines&spiritsindustry,whereheheldseveralnationalandinternationalFinanceDirectorpositionsinSpain,Switzerland,GermanyandtheUKwithAlliedDomecqandBeamGlobal.HejoinedHotelbedsGroupin2011asDirectorFPA&RandStrategy.In2013hewasappointedMDSpecialistBusiness, before becoming MD of the NewVenturesbusinessunitin2015.

DIRK DIESTERMANAGINGDIRECTOR,NEWVENTURES

meet the managementTHEBEDBANKBUSINESSUNIT

Martaspent7yearsintheMedPlayahotelchainbeforefurtherdevelopinghercareerasaDestinationManagerwithinBarcelóTravelGroup.In1998shemovedtoPortAventurathemeparkasCommercialDirector.MartajoinedHotelbedsin2002holdingarangeofseniormanagementpositions.In2014Martawasappointedtoherpresentrole.

JavierjoinedBarcelóTravelGroupin1994,wherehespentelevenyearsintheCostaDorada&Andorraoffice.In2005JavierwasappointedDirectorofProduct,B2BDivisioninHotelbeds,whichheheldforfiveyearsbeforebeingnamedasRegionalManagingDirectorforTheAmericasregion.In2014JavierreturnedasProductDirectorfortheBedbankbusinessunitwithaworldwideremit.

SamstartedhisfinancecareerintheNHS,beforejoiningBritanniaAirwaysinlate2000.In2007hewasappointedDirectorofFinance,PerformanceandplanningfollowingthecreationofTUITravelPLC.In2008,SamjoinedtheHotelbedsDivisionasFinanceDirector.SinceDecember2014,Samhasbeenresponsibleforleadingthecustomeracquisition & account management processesacrossallchannels.

Alessandrojoinedthecompanyin2000asDeputyFinanceDirector,andtwoyearslaterchangedrolestobecomeOperationsManagerforDevelopingMarkets.In2004hebecameRegionalManagingDirectorfortheEuropeancitiesregionandstayedinthatrolefor10years,wherehewasthennamedasOperationsDirectorfortheBedbankbusinessunitwithaworldwideremit.

marta álvarez COMMERCIALSTRATEGYDIRECTOR,BEDBANK

javier arévaloPRODUCTDIRECTOR,BEDBANK

sam turnerSALESDIRECTOR, BEDBANK

alessandro muñozOPERATIONSDIRECTOR,BEDBANK

CARLOS MUÑOZMANAGINGDIRECTOR,BEDBANK

meet the managementOURFUNCTIONALAREALEADS

AndresstartedhisprofessionalcareerinPwCin1988asanauditor.In1995hejoinedAlliedDomecqandheldseveralseniorfinancemanagementpositionsinSpain,USandUK,beforejoiningHotelbedsin2005.

ANDRÉS GARCÍAFINANCEDIRECTOR

IrenebeganhercareerasaProjectEngineeratSener.In2008shejoinedtheglobalmanagementconsultingfirmMcKinsey&Company,whereshespentfiveyears,beforejoiningHotelbedsGroup’sStrategyteaminMay2013.

IRENE LAMSAKIHEADOFSTRATEGY

Gareth started his career in marketingworkingforaUKtourist board, before joiningthemarketingteamoftheUSbasedtechcompanyParkerHannifin.In2005,GarethjoinedHotelbedsdevelopingarangeofglobalmarketingroles.

GARETH MATTHEWSMARKETING&COMMUNICATIONSDIRECTOR

NoemistartedhercareerinNewYork,whereshequalifiedasaForeignLegalConsultantandworkedinInternationalCommercialArbitrationandLitigation.Then,afteralmostthreeyearsinBrazil,offeringconsultingservicestointernationalcorporations,shejoinedHotelbedsGroupin2005.

NOEMI NAVARROGENERALCOUNSEL&COMPANYSECRETARY

Álvarojoinedin2014afterbeingCTOforBTGroup’sTVdivision.Priortothat,hewasVPProfessionalServicesforseveralregionsatSeaChangeInternational.OtherroleshaveincludedCTOforHavasMediainSpainandSeniorITconsultantatAccenture.

ÁLVARO DE NiCOLáSCHIEFTECHNOLOGYOFFICER

Elenajoinedthecompanyin2014afterhavingworkedatClaire’sinbothHRDirectorSpain&PortugalandHRDirectorEuropepositions.ElenahasalsoheldrolesasLearning&DevelopmentandInternationalHRDirectorinGrupoCortefielandseveralpositionsinPwCandGarrigues.

ELENA PÉREZHUMANRESOURCESDIRECTOR

OUR cultureThewayweinteractwitheachother,ourclientsandbusinesspartnersis

theessenceofwhoweare.Thesumofoureverydayactionsiswhatmakes

usthebestpartnerinbusinessandagreatcompanytoworkfor.Weare

allaboutPeopleWorkingTogetherCreatively.Thisistheconceptthathas

helpedustogetwherewearetodayandiswhatwilldriveustoreshape

travelinthefuture–together.

CreativityisinourDNA,asweseekoutnewsolutionswithourpartnersand

clients.Wechallengeourselvesdailytobethebestwecan,alwayspushing

theboundariestoreshapetravel.