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Serving Those Who Served: America’s OIF & OEF Veterans Community College League of California November 19, 2010 Henry B. Villareal, Ed.D. Dean, Enrollment Services College of San Mateo Jasmine Ruys Director of Admissions and Records and Online Services College of the Canyons

Henry B. Villareal, Ed.D. Dean, Enrollment Services College of San Mateo Jasmine Ruys

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Serving Those Who Served: America’s OIF & OEF Veterans Community College League of California November 19, 2010. Henry B. Villareal, Ed.D. Dean, Enrollment Services College of San Mateo Jasmine Ruys Director of Admissions and Records and Online Services College of the Canyons. Overview. - PowerPoint PPT Presentation

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Page 1: Henry B. Villareal, Ed.D. Dean, Enrollment Services College of San Mateo Jasmine Ruys

Serving Those Who Served:America’s OIF & OEF Veterans

Community College League of CaliforniaNovember 19, 2010

Henry B. Villareal, Ed.D.Dean, Enrollment Services

College of San Mateo

Jasmine Ruys Director of Admissions and Records and Online Services

College of the Canyons

Page 2: Henry B. Villareal, Ed.D. Dean, Enrollment Services College of San Mateo Jasmine Ruys

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OverviewWhite House Summit on Community Colleges CA

Community Colleges Chancellor’s Office Veterans’ Video

Veterans by the Numbers

Veterans and Community Colleges

Veterans Unique Needs/Transitional Issues

mTBI/PTSD

Some Best Practices for Serving Those Who Served

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White House Summit on Community Colleges

California Community Colleges Chancellor’s OfficeVeterans Video

October 5, 2010

Page 4: Henry B. Villareal, Ed.D. Dean, Enrollment Services College of San Mateo Jasmine Ruys

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Page 5: Henry B. Villareal, Ed.D. Dean, Enrollment Services College of San Mateo Jasmine Ruys

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Veterans by the NumbersGulf, Iraq and Afghanistan War Veterans

Of the 697,000 Gulf War veterans, 53% are receiving compensation for service-connected disabilities1

Over 2 million men and women deployed between 9/11/01 and 6/30/09 with 793,000 deployed more than once2

20% of Iraqi and Afghanistan war veterans will experience mental health issues such as PTSD and TBI3

June 2010 unemployment rate among Iraq and Afghanistan veterans is 12.5% compared to 9.5% national unemployment rate 4

National unemployment rate for veterans in the age range 18 - 24 is 21.1% 4 and in California the rate is 25.6% 5

More than 100,000 veterans are homeless and up to half a million have characteristics that put them in danger of homelessness6

Source: 1 US News and World Report 2 Federal Times, December 20, 2009 3 Bloomsberg Businessweek, June 1, 2010 4 Iraq and Afghanistan Veterans of America (iava.org) and Bureau of Labor Statistics (bls.gov/news.release/empsit.nro.htm) 5 San Gabriel Valley Tribune, November 13, 2010 6 National Coalition for Homeless Veterans (nchv.org/background.cfm)

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California Community College Enrollment 2008-2009: 22,000 veterans enrolled in community

colleges 2009-2010: over 26,600 veterans utilized education

benefits Also in 2009, more than 8,000 active military were

enrolled 2010-2011 it is expected that 34,000 veterans will be

enrolled in California’s higher education institutions with approximately 80 percent enrolling in community colleges

Source: California Community College Chancellor’s Office Veterans Video and Website

Veterans by the Numbers

Page 7: Henry B. Villareal, Ed.D. Dean, Enrollment Services College of San Mateo Jasmine Ruys

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Veterans by the NumbersCollege of San Mateo

From 2008- 2010 veteran certification increased by 163% largely due to the Post 9/11 GI Bill

Fall 2010: 300 veterans, reservists and dependents enrolled

Fall 2010: 189 veterans receiving GI Bill benefits

Fall 2011, 2012, …???

Page 8: Henry B. Villareal, Ed.D. Dean, Enrollment Services College of San Mateo Jasmine Ruys

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Veterans by the NumbersCollege of the Canyons

From 2008- 2010 veteran certification increased by 374% largely due to the Post 9/11 GI Bill (from 98 student to 465 students)

Fall 2010: 465 veterans, reservists and dependents receive benefits

Fall 2010: over $220k in fees were paid using the 9/11 GI Bill veterans.

Fall 2011, 2012, …???

Page 9: Henry B. Villareal, Ed.D. Dean, Enrollment Services College of San Mateo Jasmine Ruys

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Military Veterans and Community CollegesWhy Community Colleges?

Open access Affordable Personalized services Small class size Remediation First generation college student Ineligible to four-year colleges and

universities GI Bill benefits

Page 10: Henry B. Villareal, Ed.D. Dean, Enrollment Services College of San Mateo Jasmine Ruys

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Post 9/11 GI BILLEligibility

Served at least 90 days of active duty 36 months of benefits Eligible for 15 years after discharge date

Benefits Include: Tuition and fees Book allowance Monthly housing allowance

Page 11: Henry B. Villareal, Ed.D. Dean, Enrollment Services College of San Mateo Jasmine Ruys

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Veterans and Their Unique NeedsAt College…

Process/paperwork perceived as complexToo many time conflicts/demands on timeLack of funds; Benefits slow to arriveMotivating beyond collecting on GI BillDifficult relating to and connecting with

traditional college studentsTrivialized view of campus lifeRelearning study skillsFirst Generation college student

Page 12: Henry B. Villareal, Ed.D. Dean, Enrollment Services College of San Mateo Jasmine Ruys

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Veterans and Their Unique Needs…and within the classroom

Sitting next to doorLoud noises can be disturbingItems on the floorFrustration/alienation from peersFrustration with faculty

Page 13: Henry B. Villareal, Ed.D. Dean, Enrollment Services College of San Mateo Jasmine Ruys

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mTBI and PTSDMild Traumatic Brain Injury (mTBI)

Injury to the brain caused by an external physical force

Injury causes diminished or altered state of consciousnessResults in problems with physical, cognitive, behavioral,

and/or emotional functioning.mTBI most prevalent type of TBIInvisible injury (Walking wounded)Strongly associated with PTSD and health problems

occurring 3 to 4 months after returning home

Military Health System 2003-2007 diagnosed 43,779 with TBI

Page 14: Henry B. Villareal, Ed.D. Dean, Enrollment Services College of San Mateo Jasmine Ruys

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mTBI and PTSDPost Traumatic Stress Disorder (PTSD)

Person has been exposed to a traumatic life threatening event

Response to the threat involved intense fear, helplessness, or horror

Military Health System 2003-2007 diagnosed 39,365 with PTSD

Page 15: Henry B. Villareal, Ed.D. Dean, Enrollment Services College of San Mateo Jasmine Ruys

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Comparison of Symptoms: Mild TBI and PTSDPost Concussion

Syndrome(PCS/mTBI)

Post Traumatic Stress Disorder

DepressionIrritabilityFatigueHeadachesVisual disturbancesMemory lossPoor

attention/concentrationSleep disturbancesDizziness/loss of balanceGetting lost or confused

DepressionIrritabilityAnxietyAlienationHyper vigilanceEasily aroused, difficult to

calm downDifficult

sleeping/concentratingInterpret ambiguous

situations as threatening

Page 16: Henry B. Villareal, Ed.D. Dean, Enrollment Services College of San Mateo Jasmine Ruys

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Best PracticesCreating a Welcoming EnvironmentIdentifying and Removing Institutional Barriers

Lack of integrated servicesInstitutional policiesMilitary course credit not acceptedInsensitive faculty and staff regarding veterans’

issuesDisciplinary SanctionsCounselors not available for individual

appointmentsPhysical barriersOther barriers….

Page 17: Henry B. Villareal, Ed.D. Dean, Enrollment Services College of San Mateo Jasmine Ruys

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Best PracticesCreating a Welcoming EnvironmentNetwork of SupportInstitutional Partnerships

Financial aid liaisonDedicated counselor for veterans Psychological counselingDisabled Student Programs and Services

LiaisonAdmissions and Records/Veterans ServicesTwo certifying officials

Page 18: Henry B. Villareal, Ed.D. Dean, Enrollment Services College of San Mateo Jasmine Ruys

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Best PracticesCreating a Welcoming EnvironmentNetwork of SupportInstitutional Services

Waive physical education requirementGrant six units of academic credit for military

servicePriority registrationOffice of Public Safety (campus security)Group orientation sessionsInformation packet for veterans seeking GI Bill

certification

Page 19: Henry B. Villareal, Ed.D. Dean, Enrollment Services College of San Mateo Jasmine Ruys

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Best PracticesCreating a Welcoming Environment

Network of SupportInstitutional/Personalized Services

On-going support: certifying officials, Veterans Alliance Advisor, faculty and staff

Veterans emergency loan programWelcome Home ScholarshipVeterans email distribution listVeterans websiteVeterans Student AllianceWelcoming message on college websiteFlying of the POW-MIA Flag on campusVeterans Day Flag Raising Ceremony

Page 20: Henry B. Villareal, Ed.D. Dean, Enrollment Services College of San Mateo Jasmine Ruys

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Best PracticesCreating a Welcoming EnvironmentInstitutional/Personalized ServicesCollege of San Mateo Welcoming Message Welcome home and thank you for your service! College of

San Mateo staff are available to assist you with achieving your educational goals, securing your GI Bill benefits and providing you referrals to organizations dedicated to assisting veterans.

To reach a certifying official for veterans’ benefits, please call(650) 358-6856. For more information about CSM Veteran Services, visit our website at http://collegeofsanmateo.edu/veterans/.

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Page 22: Henry B. Villareal, Ed.D. Dean, Enrollment Services College of San Mateo Jasmine Ruys

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Veterans Information

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POW Flag

Page 24: Henry B. Villareal, Ed.D. Dean, Enrollment Services College of San Mateo Jasmine Ruys

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Veterans Day Flag Raising CeremonyCollege of San Mateo, November 11, 2010

Page 25: Henry B. Villareal, Ed.D. Dean, Enrollment Services College of San Mateo Jasmine Ruys

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Best PracticesCreating a Welcoming EnvironmentCommunity Partnerships

Veterans Hospital – Menlo ParkVeterans Resource Center – Redwood CityCounty Veterans Services Officer – San CarlosVA Health Clinic – San BrunoStanford Vets Connect Program The Honorable Jackie Speier’s OfficeEmployment Development Department – San MateoEast Bay Collaborative – AlamedaLocal Reserve Units – Moffett Field

Page 26: Henry B. Villareal, Ed.D. Dean, Enrollment Services College of San Mateo Jasmine Ruys

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Best PracticesCreating a Welcoming Environment

AssessmentVeterans Student Satisfaction SurveyStudent Learning Outcomes for veteransNumber of veterans applying for financial aidEffectiveness of PTSD/TBI training for faculty

and staffStudent Success

Page 27: Henry B. Villareal, Ed.D. Dean, Enrollment Services College of San Mateo Jasmine Ruys

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Best Practices

Evolving Programs and Services - College of San MateoPsychological Counseling for veterans families - Spring

2011Transition to College Course – Fall 2011PTSD/TBI Awareness training for faculty and staff:

Zellerbach Family Grant, “Welcome Home: Creating a Campus Community of Wellness for Returning Veterans”

Veteran’s Resource Center – Fall 2011 High Tech Center Training Unit Affiliate Participant Program Services Coordinator VA Work Study Students

Page 28: Henry B. Villareal, Ed.D. Dean, Enrollment Services College of San Mateo Jasmine Ruys

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Best PracticesEvolving Programs and Services - College of the

CanyonsOpened a new Veteran/Reentry Center Collaboration with Student Business Office Military Club Presentations for VA students, staff, and faculty Hire VA Works Study Students Collaboration with CWEE, Career Center, Job Developer,

and Work Source Presence at all VA Events within the community Liaison with the Van Nuys VA Office VA Mental health Professional visits to campus. Work closely with our Congressman, Buck McKeon. Grants

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Other Best Practices Veterans Education Team Support (VETS)

UC Santa Cruz peer mentor programhttp://stars.ucsc.edu/veteran.php

Boots to BooksCitrus College, College success class addressing transitional issues

http://www.bootstobooks.org

“Peaceful Warrior” Physical fitness and wellness programAndre Sims, Sierra College [email protected]

Veteran Resource Center Project Grant Program funded by Chancellor’s Office of the California Community College SystemGaeir Dietrich, [email protected]