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Page 1: HioPOS plu s New Hardware Versi onhelpmerchants.com/images/brochure/HioPOS_User Manual_V1.0... · 2012-11-07 · POS will ask are respon lus. hed, select C accepted your busines you

Use

 

 

 

 

 

 

er M

H

Manu

HioPO

al

OS plu

us NewCopyr

w Hardright © 2011 Red

dware dFin Network, In

VersiDocumen

nc. All Rights Re

ion t 1.0

eserved

Page 2: HioPOS plu s New Hardware Versi onhelpmerchants.com/images/brochure/HioPOS_User Manual_V1.0... · 2012-11-07 · POS will ask are respon lus. hed, select C accepted your busines you

 

Introdu

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tallable and ea

Manual

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Page 3: HioPOS plu s New Hardware Versi onhelpmerchants.com/images/brochure/HioPOS_User Manual_V1.0... · 2012-11-07 · POS will ask are respon lus. hed, select C accepted your busines you

 

1 Ch 1: In

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2 Ch 2: U

222

2

22

 

nitial Setu

.1  Welcom

.2  Select y

.3  State, D

.4  Taxes E

.5  Currenc

.6  Devices

.7  Compa

.8  Paymen

.9  Users E

.10  Items E1.10.1 1.10.2 1.10.3 

Using your

.1  How to

.2  Sellers

.3  Sales S2.3.1 2.3.2 2.3.3 2.3.4 2.3.5 

2.3.52.3.52.3.5

2.3.6 

.4  Paymen2.4.1 2.4.2 

2.4.2

.5  Configu

.6  Consult2.6.1 

2.6.12.6.1

2.6.2 2.6.3 2.6.4 

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....... 6 

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.... 12 

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.... 18 ..... 19 ..... 20 ..... 22 

.... 25 

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.... 28 ..... 30 ..... 31 ..... 32 ..... 33 ..... 34 ..... 35 ..... 36 ..... 37 ..... 38 

.... 40 ..... 41 ..... 42 ..... 43 

.... 44 

.... 45 ..... 46 ..... 47 ..... 48 ..... 49 ..... 50 ..... 51 

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2

2

2

3 Ch 3: C

3

3

3

33

 

2.6.5 2.6.6 

.7  POS Fu2.7.1 2.7.2 2.7.3 2.7.4 

.8  Purcha2.8.1 

.9  Statistic2.9.1 2.9.2 2.9.3 2.9.4 2.9.5 2.9.6 2.9.7 2.9.8 2.9.9 2.9.10 2.9.11 2.9.12 2.9.13 

Configurat

.1  Compa3.1.1 

.2  Termina3.2.1 3.2.2 3.2.3 3.2.4 3.2.5 3.2.6 3.2.7 3.2.8 

.3  Users ..3.3.1 

.4  Paymen

.5  Backup3.5.1 3.5.2 

Consult CaConsult Ca

unctions .....Cash In .....Cash Out ..Z CashcounX Cashcoun

sing screenConsulting

cs screen SSales by… Sales by… Sales by… Payment mPayment mAudit on ReAudit on DisAudit on CoAudit in TimAudit in RemCompare ...Taxes ........Totals ........

tion ...............

ny ..............Upload you

al and DevicCASH DRAUSPaymenScanner deExternal ScDigital FingScale devicKitchen prinRemote Kit

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ge 4 of 151 

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Manual

..... 52 

..... 53 

.... 54 ..... 55 ..... 56 ..... 57 ..... 60 

.... 61 ..... 62 

.... 64 ..... 65 ..... 66 ..... 67 ..... 68 ..... 69 ..... 70 ..... 71 ..... 72 ..... 73 ..... 74 ..... 75 ..... 76 ..... 77 

..... 78 

.... 79 ..... 80 

.... 83 ..... 84 ..... 85 ..... 87 ..... 88 ..... 89 ..... 90 ..... 92 ..... 93 

.... 95 ... 103 

.. 108 

.. 109 ... 111 ... 112 

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333

333

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4 Ch 4: M

4

4

5 Ch 5: H

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6 EULA ...

6

 

3.5.3 

.6  Export

.7  Currenc

.8  Taxes .3.8.1 

.9  Recom

.10  Date an

.11  Item ....3.11.1 3.11.2 3.11.3 

.12  Price lis

.13  Discoun

.14  Return

.15  Items Im

.16  HiOrde

.17  HioScre

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Multiple Hi

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Delete Sale

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Manual

... 113 

.. 115 

.. 117 

.. 118 ... 120 

.. 121 

.. 122 

.. 123 ... 124 ... 125 ... 126 

.. 132 

.. 133 

.. 134 

.. 135 

.. 139 

.. 140 

.. 141 

.. 142 

.. 143 ... 144 

.. 146 

... 147 

.. 147 

.. 147 

.. 148 

.. 148 

.. 149 

.. 149 

.. 150 

... 151 

.. 151 

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1 Ch 1: In

1.1 We

Starting sc

Select an Note: Som

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m C

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creen

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1.2 Se

General b

Select the Once you Remembemay have

 

elect your B

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1.3 Sta

State, dat

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ate, Date a

te and time se

ur state/region

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election

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ge 8 of 151 

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HioPOSS plus User MManual

Page 9: HioPOS plu s New Hardware Versi onhelpmerchants.com/images/brochure/HioPOS_User Manual_V1.0... · 2012-11-07 · POS will ask are respon lus. hed, select C accepted your busines you

 

1.4 Tax

Edit the co

Your state To modify To add a n When finis

 

xes Edition

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e taxes will alr

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H

su

It This optiocustomer’ Also you c Further ex Note: Dep When finis

 

ioPOS will asuits your need

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on will add a “s ticket

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HioPOS wbe deleted Just selec Note: Dep When finis

 

will ask you if d or adjusted

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very ticket. Th

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1.5 Cu

Currencie

Select the(US$), Hio Note: YouHioPOS p When finis  

 

urrencies

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t. If you selece.

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1.6 De

External d

HioPOS w To add anbe able to83 for mor It is recom If in your connect itto the diag When finis WARNINDO NOTTHAT APLUS.

 

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1.7 Co

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1.8 Pa

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1.9 Us

Enter the

You can a By defaulpermissio Recommeall the per You can ato protect You can e You can a The tab T

 

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users or serv

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On the rig WARNINGYOU MUS The time sto log in th  

 

 

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1.10 Ite

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1.10.1 S

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HioPOSS plus User MManual

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1.10.2 S

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1.10.3 Ite

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You are re Follow the All the tran Enjoy usin Select En You can a

 

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Before themachine, You will a

 

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2 Ch 2

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After selerequested

 

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2.2 Se

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  HioPOS plus User Manual  

Page 28 of 151 

2.3 Sales Screen

Screen where each user can start ringing up a sale

1. Top Menu.

Close: Goes back to the Sellers screen Configuration: Goes to the configuration screen. For further information please refer to the configuration chapter at page 78 Consult: Gives you access to view previews: Sales, purchases, Z Cashcount, accumulated Z, cash in and cash out. See page 45 Purchase: Goes to the purchase screen. See page 60 POS: This is for making POS functions: Cash In, Cash Out, Z Cash Count, X Cash Count and Open Cash Drawer. See page 49 Statistic: Goes to the Statistics screen. See page 64

2. Item’s Family's: Shows the families of items. If there are many families you can scroll up or down by using the arrows on the right side. 3. Items: Shows the items from the selected family. If there are many items you can scroll up or down by using the arrows on the lower right side. 4. Sales Ticket: Lists the items that are selected. You can tap on the item on the ticket to enable options for that item. See page 30 5. Numeric key pad. 6. Course order for the kitchen printer and/or display: This menu appears only when the kitchen printing is enabled. It will give an assigned order to the items in the ticket for better organization in the kitchen.

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Once you Sales opti

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ge 29 of 151

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HioPOS

34

S plus User MManual

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2.3.1 Li

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ine Options

o modify a sin

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HioPOSS plus User MManual

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2.3.2 Ti

Options to

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icket Options

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2.3.3 P

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2.3.4 Fo

Item modi

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2.3.5 U

Select from

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onon at the to

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2.3.5.1 R

Select the“Amount” Select “Se

 

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Pag

e Gift Card an

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nd enter the aamount to be r

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2.3.5.2 R

Select the“Amount” Select “Se

 

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e “Refund” but field.

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ge 36 of 151

enter the amouunt to be refu

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2.3.5.3 U

Then Swip

 

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ge 37 of 151

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2.3.6 U

WARNINGValutec Lo

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ge 38 of 151

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Select the Assign: HLoyalty Ca HioPOS w Redeem: Card, ente Refund: Tenter the a Activate: T Deactivate“Send” Inquire: Toand selec HioPOS w 

 

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  HioPOS plus User Manual  

Page 40 of 151 

2.4 Payments Screen

Screen where each user can finish a sale by collecting the payment

1. Sale options: Split the check. See page 42 Discount: will be applied to the whole check in the HioPOS plus version. Here you can apply a

discount reason to the check. Client: Goes to the client data base screen. See page 41 Open Cashdrawer Continue Sale: Returns the user back to the sales screen. Finish Sale: Closes the ticket and prints the receipt.

2. Payment methods: You can select the type of payment for the transaction. Next to the amount there is a field where you can add the tip. Also you can do a fast split with different types of payment. You can do so by selecting the field under amount and enter a specific amount with first payment mean. Then on the second do the same thing. Do as many splits as you want until the ticket is completely paid.

3. Sales receipt. WARNING: AFTER SELECTING ANY TYPE OF PAYMENT MEAN THE USER MUST SELECT “FINISH SALE” TO FINALIZE THE SALE. ONCE A PAYMENT HAS BEING COLLECTED, DO NOT SELECT “CONTINUE SALE”.

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2.4.1 C

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ter client infor

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client code an

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2.4.2 S

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plit check

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2.4.2.1 Ex

Note: Remmenu that To finalizewill go dire

 

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2.5 Co

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HioPOSS plus User MManual

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2.6 Co

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2.6.1 C

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n a transactio

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form a ticket t

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n a “Sales” ans ticket with es” transactiof the screen.

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2.6.1.1 P

Select Ad A numeric Enter the Then Sele WARNING

TIP ADJU

IN THE C

TERMINA

 

erform a tip a

dd tip

c keypad will p

tip adjustmen

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2.6.1.2 V

To void or

 

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r return a tran

transaction

saction, selec

Pag

ct Void/Retur

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rn to register tthe transactio

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2.6.2 C

You can c You can n

 

onsult Purcha

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s done in your

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ge 49 of 151

r HioPOS plus

gnifying glass

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them.

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2.6.3 C

You can c You can n

 

onsult Z Cash

consult previe

narrow your se

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unts and repr

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rint them.

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2.6.4 C

You can p Select the

 

onsult Accum

print a Z Cash

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mulated Z

hcount report f

glass and ente

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f days.

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2.6.5 C

You can c You can n

 

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consult previe

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n

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nd reprint the

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m.

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2.6.6 C

You can c You can n

 

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and reprint th

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2.7 PO

List of dai

C

C

Z

X

C

O Some of

 

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Cash in: Will r

Cash out: Will

Cashcount:

X Cashcount:Cash Count at

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this function w

ns

ale Functions

ecord a “Cash

record a “Ca

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: Will record the end of the

awer

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on into the Hi

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partial report o

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permission.

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2.7.1 C

A “Cash In Selecting The user c For examp Select Sav

 

ash In

n” transaction

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ple: putting th

ve and a prin

n will record an

will open a w

pecific note to

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t out ticket wi

Pag

ny transaction

window where

o identify the tr

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ll print.

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n that will pos

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2.7.2 C

A “Cash O Selecting The user c For examp Select Sav

 

ash Out

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the “plus sign

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ple: Paying a

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on will record

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any transacti

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ransaction.

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denomination

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n.

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2.7.3 Z

To close y WARNING

TIP ADJU

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You can v By default Your reseHioPOS p To setup credit card

 

view the repor

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WARNING If you havmight sho In the casand this m If this meTerminalsrefer to pa Furthermoconnectivi

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2.7.4 X

An X Cash 

 

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Pag

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2.8 Pu

Consult: Barcode Stock: yo Cancel: T Finish: T

 

urchasing s

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2.8.1 C

Select Sto Select the You can s Select Ok

 

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k

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Once the

 

report shows on the screen

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n you can prin

ge 63 of 151

nt it by selectiing Print

HioPOSS plus User MManual

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2.9 Sta

Sales: Se You can buttons. You can v You can a If you wan

 

atistics sc

lect the “Sale

see a graph

view the data

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nt to include th

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ge 64 of 151

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the correspo

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2.9.1 S

This Repo By selecti You can fi To include To see a p

 

ales by… Item

ort can be view

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preview for a

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2.9.2 S

This Repo By selecti To include To see a p

 

ales by… Fam

ort can be view

ng “Amount” o

e the taxes in

print preview

mily

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the amount s

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ay”, “Week”, “M

can change th

shown for eac

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2.9.3 S

This Repo By selecti To include To see a p Note: Theit on hold. If the persreport will

 

ales by… Use

ort can be view

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e the taxes in

print preview

e difference be The cashier

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the amount s

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2.9.4 P

This repor This Repo To view a

 

ayment mean

rt will show yo

ort can be view

print preview

ns

ou the breakd

w by “Today”,

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t select Previe

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mount collect

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2.9.5 P

This repor By selecti This Repo To view a

 

ayment mean

rt will show yo

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ort can be view

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ns by User

ou a report of

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t select Previe

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2.9.6 A

This repor You can o“Detail by” To include This Repo To view a

 

udit on Return

rt will provide

obtain additio” menu. Optio

e the taxes in

ort can be view

print preview

ns

you a breakd

nal detailed inons include: It

the amount s

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shown for eac

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t select Previe

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ns done by se

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2.9.7 A

This repor You can o“Detail by” To include This Repo To view a

 

udit on Discou

rt will provide

obtain additio” menu. Optio

e the taxes in

ort can be view

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unts

you a breakd

nal detailed inons include: It

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w of this report

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t select Previe

ge 71 of 151

unts done by

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ch item check

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ew then selec

sellers.

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or each user a

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m “Filter”

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2.9.8 A

This repor You can o“Detail by” To include This Repo To view a

 

udit on Comp

rt will give you

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e the taxes in

ort can be view

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plementary

u a breakdow

nal detailed inons include: It

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w of this report

Pag

n information

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shown for eac

ay”, “Week”, “M

t select Previe

ge 72 of 151

on compleme

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ch item check

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ew then selec

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by sellers.

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2.9.9 A

This will pClock func This Repo To view a

 

udit in Time S

provided a repction turned o

ort can be view

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Sheet

port on the hoon. For more i

wed by “Toda

w of this report

Pag

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ay”, “Week”, “M

t select Previe

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by each usere 95

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ew then selec

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2.9.10 A

This will g By selecti To print th

 

Audit in Remar

give you a rep

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rks

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riod field or ma

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button.

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2.9.11 C

This repor The comp To changpopup cal To include To view a

 

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rt will provide

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e done by “To

s, select the f

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n to compare t

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the dates fro

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2.9.12 T

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2.9.13 T

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3.1 Co

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3.1.1 U

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3.2 Te

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3.2.1 C

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3.2.2 U

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3.2.3 S

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3.2.4 Ex

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3.2.5 D

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3.2.6 S

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3.2.7 K

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3.2.8 R

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Once youmust selemenu and

 

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3.3 Us

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3.3.1 B

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Select Tra

 

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HioPOSS plus User MManual

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3.5.2 R

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3.5.3 D

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Select “De Select Fin

 

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nish once you

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Page 114 of 151

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3.6 Exp

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Select the First date dates selearrows ad Select Ex Select Fin Unplug yo

 

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3.7 Cu

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3.8 Tax

To modify Select the To add a this will aldo this, fo To add a n

 

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In the pop When you The tax redivision.

 

 

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3.8.1 T

Include ta

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ax are include

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y selecting “T

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3.9 Re

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3.10 Da

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3.11 Ite

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3.11.1 Fa

Select the The Famil

 

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3.11.2 It

Select the Remembe

 

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3.11.3 C

Change thconfigurat

 

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he color of thtion” tab at the

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By Selecton the righ

 

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By selectiyour digita Select “Pi Select “Ca

 

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You can s

 

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Selecting Select the Select the Image: Suat

 

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You can z Rotate 90 Select Ok Image: Suat

 

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HioPOSS plus User MManual

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3.12 Pri

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S plus User MManual

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3.13 Dis

You can ascreen. Check the Check the

 

scount Rea

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3.14 Re

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3.15 Ite

1. O

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3. E

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ems Import

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6. S

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State’s T

113 Ala55 Ala56 Ari57 Ark58 Ca59 Co60 Co61 De

112 Dis62 Flo63 Ge64 Ha65 Ida66 Illin

104 Illin67 Ind68 Iow69 Ka70 Ke71 Lo72 Ma73 Ma74 Ma75 Mic76 Min77 Mis78 Mis

105 Mis79 Mo80 Ne81 Ne82 Ne83 Ne84 Ne85 Ne86 No87 No88 Oh89 Ok90 Ore91 Pe92 Rh93 So

 

TaxID Table

abama aska zona kansas

alifornia olorado onnecticut elaware st. of Columbiaorida eorgia awaii aho nois nois diana wa nsas ntucky uisiana

aine aryland assachusetts chigan nnesota ssissippi ssouri ssouri ontana ebraska evada ew Hampshire ew Jersey ew Mexico ew York orth Carolina orth Dakota hio klahoma egon nnsylvania

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e

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Maine sales TaxMaryland sales Massachusetts sMichigan sales TMinnesota salesMississippi salesMissouri sales TMissouri food TaMontana sales T

ebraska sales evada sales Taew Hampshireew Jersey saleew Mexico salew York sales orth Carolina sorth Dakota sa

Ohio sales Tax Oklahoma salesOregon sales Ta

ennsylvania saRhode Island sa

outh Carolina s

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x ax Tax Tax Tax es Tax Tax a Sales Tax

ax Tax

x x x ax

ax Tax Tax x Tax sales Tax Tax s Tax s Tax

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S plus User MManual

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106 So94 So95 Te

107 Te96 Te97 Uta

108 Uta98 Ve99 Vir

109 Vir100 Wa101 We110 We102 Wi103 Wy113 No

 

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3.16 HiO

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3.17 Hio

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3.18 Co

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