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We’re here to help. Whoever you are. Whatever the problem. Free, confidential advice. Whoever you are. We help people overcome their problems and campaign on big issues when their voices need to be heard. We value diversity, champion equality, and challenge discrimination and harassment. We’re here for everyone. citizensadvice.org.uk © Citizens Advice July 2015 Citizens Advice is an operating name of The National Association of Citizens Advice Bureaux. Registered charity number 279057. Citizens Advice is worth at least £750 million to society Four in five say that our help improved their life in ways such as reducing stress, improving physical health or increasing their finances We help to solve the problems for two in every three of our clients 2,500 locations where we provide free and independent advice across England and Wales 20 million visits to our self-help website citizensadvice.org.uk 2.5 million clients advised 6.2 million advice issues dealt with Key facts about Citizens Advice in England and Wales How can Citizens Advice [Arun& Chichester] help me?

How can we help

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Page 1: How can we help

We’re here to help.Whoever you are.Whatever the problem.

Free, confidential advice. Whoever you are.We help people overcome their problems and campaign on big issues when their voices need to be heard.

We value diversity, champion equality, and challenge discrimination and harassment. We’re here for everyone.

citizensadvice.org.uk

© Citizens Advice July 2015

Citizens Advice is an operating name of The National Association of Citizens Advice Bureaux. Registered charity number 279057.

Citizens Advice is worth atleast £750 million to society

Four in five say that our helpimproved their life in wayssuch as reducing stress,improving physical healthor increasing their finances

We help to solve theproblems for two in everythree of our clients

2,500 locationswhere we provide freeand independent adviceacross England and Wales

20 million visitsto our self-help websitecitizensadvice.org.uk

2.5 millionclients advised

6.2 million adviceissues dealt with

Key facts about CitizensAdvice in England and Wales How can

CitizensAdvice[Arun&Chichester]help me?

Page 2: How can we help

Advice Line: 0344 477 1171Mobile phone Advice Line: 03003 300650Monday-Friday (10am-4pm)

Email adviceVisit www.arunchichestercab.org.uk

Telephone advice

Our contact detailsFace to face advice walk in sessions:

Town Hall, Clarence Road, Bognor Regis,PO21 1LDMonday-Friday (10am-4.30pm)

6 Theatre Lane, South St,Chichester, PO19 1SRMonday-Friday (10am-4.30pm)

14-16 Anchor Springs,Littlehampton, BN17 6BPMonday-Friday (10am-4pm)

LanguagesIf English is not your first language, pleasebring your own interpreter.

We have an outreach worker who canvisit eligible clients in their own home.We provide the walk-in service forHealthwatch West Sussex.

Specialist services

What happens when you get to usYou’ll be offered a short session with anassessor, who will identify the mostappropriate way for us to help you. Thiscould be giving you the information youneed to solve your problem yourself, or itcould be making an appointment todiscuss your problem further – in person,by phone or by email. Sometimes we mightdirect you to a different organisation thatis better placed to help.

online via citizensadvice.org.ukover the telephonevia emailface-to-face

Ways to get advice

We arm you with all the facts and possibleoutcomes of different options. That wayyou can make the decision that’s right foryou. If needed, we can also offer practicalsupport such as help with filling forms,writing letters or negotiating with thirdparties.

welfare benefitsmoney and credit problemsemploymentconsumer rightshousingneighbourhood disputeseducation and healthcareimmigration and residency querieshuman rightsfamily and personal issues.

How we can helpOur service is free, confidential and opento everyone in the community. Staff aretrained to advise on virtually any issue,including:

Citizens Advice[Arun&Chichester]