9-1

Job Experiences

Figure 9.2

9-2

Steps in the Career Management Process

Figure 9.3

9-3

Succession Planning Process

Figure 9.6

10-4

Principles of Justice

10-5

Employee Privacy

Figure 10.2

10-6

Job Satisfaction• A pleasant feeling

resulting from the perception that one’s job fulfills or allows for the fulfillment of one’s important job values

10-7

Job Satisfaction

11-8

Issues in Developing a Pay Structure

12-9

Principles of Effective Incentive Pay Plans

13-10

Retirement Plans

• Retirement Plans offered by employers are optional• Contributory plan vs. non-contributory• Defined benefit plan vs. defined contribution

– What are the pros and cons of these plans from the employee’s and employer’s perspective?

14-11

Role of Unions and Labor RelationsGoals of Each GroupLaws and Regulations Affecting Labor

RelationsUnion OrganizingCollective BargainingContract AdministrationLabor-Management Cooperation

Collective Bargaining and Labor Relations

PA ET RHC 14

15-12

HRM in a Global EnvironmentFactors Affecting HRM in International MarketsHuman Resource Planning in a Global

EconomySelecting Employees in a Global Labor MarketTraining and Developing a Global WorkforcePerformance Management across National

BoundariesCompensating an International WorkforceInternational Labor RelationsManaging Expatriates

Managing Human Resources Globally

PA ET RHC 15

15-13

Levels of Global Participation

15-14

Factors Affecting HRM in International Markets

15-15

Five Dimensions of Culture

15-16

Compensating Expatriates

16-17

High-Performance Work Systems

16-18

Outcomes of a High-Performance Work System

16-19

Knowledge Sharing

16-20

Employee Performance as a Process