Email Evidence.

Sending an e-mail with an attachement

I have attached a file to this email by selecting the paperclip on the bottom of the page.

Sending an e-mail with a compressed Zip folder

I have attached a compressed .Zip file to this email

Adding contacts

Here I added 3 new contacts by selecting new contact and inserting their name.

Making groups

I have created a group by ticking all of the people I wanted tio add to it and then selecting ad group and naming it IT Team

Sending an e-mail to my group

I have sent an ordinary e-mail to somebody on my contacts.

Sending a reply

A reply allows you to easily continue a conversation with someone using email without having to keep typing in the name of who you ant to send it too.

Setting up an automatic reply

I have gone onto settings, selected `out of office reply on` and then typed the message into the field.

Archives

You can put emails into an archive so they no longer fill up the inbox but are still there in an easily accessible place where you can find them whenever you need. This can be very useful.

Labels and Folders

I have made some new labels that I have named IT work which both contain e-mails.

CC

I have sent an email to Barney but I have also sent a CC to Louis

BCC

I have now sent an email using a BCC , this can be useful to send an email to multiple people but the receiver of the email will be unable to see the other people you have sent the email too.

Emails not workingIf the email is not working the first thing that you should attempt is making sure that the physical connection is plugged in to both the computer and the wall. Another thing that could potentially be faulty is the internet provider. They could be having some issues which are stopping you from accessing the internet. You should also check that the internet light is green before you decide to ask for assistance. If it is green but the internet is still not working you should proceed to get additional help. It may also be worth checking that the internet is working as they do occasionally go down. However if I can not see any obvious problems with the connection I should report the issue to the internet service provider.

Dangers of e-mails

• If there is an attachment it could contain malicious software or viruses

• It could be a fake account asking for personal details such as bank numbers

• There could be an inappropriate image or links to unsuitable websites that could harm your computer.

Email Etiquette.

Tip 1.Use an appropriate name , you need a

name that makes it easy to tell that its you , this is why you should always

avoid using nicknames or anything like that , the best kind of names normally include you name so if you were called John Smith you would name yourself

Jsmith or JohnS.This makes it easy for people who don’t know your email address to

easily tell that it is you. JohnSjohn

IIXXZEmailmageeZX

XII

Tip 2.Try not to use slang or

shortened versions of words , as it come across

as informal and makes you look like your not taking

the job seriously

ThxPlzCyaLol

Thank youPlease

ByeHaha

Tip 3.Don’t use capital letters all

the time , its important to use it at the right times but not on every letter of every

word because it makes it look like your shouting at

the reader.

A

a

Tip 4.Be concise , the person

your Emailing probably gets a lot of emails every day and doesn’t have time

to read through every single one , especially not if they are really long , so get to the point quickly and try not to make the

Email too long. --------------------------------------------------------------------------------------------------------

-------------.

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Tip 5.Proof read your email

before you send it , you need to make sure that there are no spelling or

grammar mistakes and that everything you typed made

sense.

Email information

Reply

Subject

Bcc

Forward

Cc

Attachment

A reply is an email that you send to someone as a reply to an email

that they have sent you in the past.

Forwarding an email is when you send an email that you have

already sent out to someone in the past , this would usually be to a different person but can be done

to the same person.

Cc is short for “carbon copy”, it allows you to send messages to

more than one person at once , so you can send one email to as

many people as you need, without having to write it out again.

Bcc means “blind carbon copy”, it is the same as a carbon copy except for that the field that

shows who else you sent the mail to doesn’t show in the message , so people will not know who else

you sent the message too.

The subject box allows you to state what the subject of the

email is , the person receiving the email can then easily look at the subject and see if it an important

email or not.

An attachment is a file that you send with the email , for instance

you could send an email with a word file attached which allows

the receiver of the email to download the word file.

1. First, create a message template.2. Click Home > New Email.3. In the message body, type the message that you want to send as your

automated reply.4. In the message window, click File > Save As.5. In the Save As dialog box, in the Save as type list, click Outlook Template.6. In the File name box, type a name for your message template, and then

click Save.7. Now, create a rule to automatically reply to new email messages.8. Click Home > Rules > Manage Rules & Alerts.9. In the Rules and Alerts dialog box, click New Rule.10. Under Start from a blank rule, click Apply rules on messages I receive, and

then click Next.11. Under Which condition(s) do you want to check?, check any criteria that you

want, and then click Next. Typically, you don’t need to check any items.12. Under What do you want to do with the message?, check reply using a

specific template.13. Under Step 2: Edit the rule description (click an underlined value), click a

specific template.14. In the Select a Reply Template dialog box, in the Look In box, click User

Templates in File System.15. Select the template that you created in the previous section or one that you

have created or downloaded, and then click Open.16. Click Next.17. Check any exceptions to the auto-reply rule. It’s common not to add any

exceptions.18. Click Next.19. Under Step 1: Specify a name for this rule, type a name for the auto-reply

rule, and then click Finish.

How to make an automatic reply