IATA Operational Safety Audits

and their role within the aviation industry

1

• What they are and the start-up triggering factor

• Their relation and/or comparison with Regulatory oversight audits

• Benefits for airlines and aviation industry

2

• Quality audit program under the stewardship of IATA.

• It’s designed to assess the management and control systemsof an airline.

• It started in 2003 on a voluntary basis for IATA memberAirlines.

• It was made mandatory for maintaining or entering into IATAmembership since 2007.

3

• Audis are performed by 6 accredited Audit Organizations worldwideutilizing some 350 formally trained and qualified auditors.

• The auditors assess the airline’s conformance with more that 950standards and recommended practices, covering all operationalareas.

• The on-side audit is a 25 man-days activity (5 days X 5 auditors).

• The program includes observations of actual line flight, cabin andsimulator operations.

4

• Once successful, the audited airline is entered into the IOSA registry.

• Registration is valid for two years.

• Audit Organizations cannot perform successive audits of the same airline.

5

• During the mid nineties with increased responsibilities forself regulation on code-share activities, airlines needed toassess the partner airline’s ability to deliver a safe operation.

6

Airline A

Airline B

AirlineC

Airline D

7

• This let to an increased number of audits with varyingstandards and no consistency.

• The airline industry therefore, was in need of a solution toreduce the number of audits and to provide a harmonized setof standards.

• IATA member airlines took the initiative and created the IOSAprogram.

8

AirlineA

Airline B

Airline C

AirlineD

IOSA

9

• A common set of standards drawn from ICAO, EASA andFAA Regulations have been drafted.

• The standards have been enriched with a number ofindustry best practices.

• Although assessable, conformance with remains optionaland does not affect the IOSA registration.

10

• The main advantage of the IOSA, especially at the earlystages was the detailed description of standards which ishelping the airlines to produce their own control systems,processes and procedures.

11

• Auditors drawn from different operational cultures, the crossborder auditing, knowledge and experience gained from theseaudits, helps in the enhancement of the program andimprovement of safety standards worldwide.

• SMS is mandated by ICAO and the main Regulatory bodiesEASA and FAA, a great number of States however have notestablished a State Safety Program (SSP) yet which is aprerequisite for SMS implementation by the airlines.

12

• IOSA airlines are ahead of their respective States in thisrespect.

• For some time now, SMS was a recommended practice andhas been upgraded to a standard since September 2016.

• Data from IATA 2016 annual review is showing the accidentrate of IATA members (all IOSA registered) being 30% lowerthan the 2015 average and more than 50% lower than the2010 to 2014 average.

13

14

• Structured audit methodology, standardized checklists.

• Continuous updating of standards to reflect regulatoryrevisions and best practices.

• Elimination of audit redundancy, reducing costs andaudit resource requirements.

15

• IOSA has become a major component of aviationindustry efforts to improve aviation safety.

• A growing number of governments have or areplanning to incorporate IOSA as part of theircertification process.

• IOSA audits however are not replacing but arecomplimentary to the Regulator oversight audits.

16

• IOSA program contributes towards improvement ofaviation safety.

• It has become a global standard, recognized wellbeyond IATA membership.

• As of March 2015, 36% of the airlines on the IOSAregistry (105 out of 405) are non IATA members.

17

Questions?

18