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Impact of Technology Changes on Maintenance Costs 10 September 2014

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Page 1: Impact of Technology Changes on Maintenance Costs - · PDF fileImpact of Technology Changes on Maintenance Costs 10 ... The 787 features new engines from General Electric and Rolls

Impact of Technology Changes on Maintenance Costs

10 September 2014

Page 2: Impact of Technology Changes on Maintenance Costs - · PDF fileImpact of Technology Changes on Maintenance Costs 10 ... The 787 features new engines from General Electric and Rolls

Copyright – TBE International Limited 2014

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TBE international Limited (“TBE”) is a boutique Hong Kong based consulting and contracting

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Copyright – TBE International Limited 2014

Areas technology change affecting cost

Interior Products:

- IFE

- Seats v ‘suites’

- Galley facilities

3

On-Aircraft Monitoring Systems

- Performance Monitoring

- Health Monitoring

Materials

- Composites

- Refined alloys Engineering

- CAD

- Computer modelling

- Manufacturing techniques Things Not Changed

Labour (people)

Infra structure

- Hangers

- Non specialised tooling

Aircraft Related

Commercial arrangements

PBH

Component Pooling

Fleet Technical Management

Maintenance Related

Inspection Techniques

- NDT

Remote diagnostics

Logistics

Coatings/Sealants

- High temperature

- Anti corrosion

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Copyright – TBE International Limited 2014 4

So have Aircraft adopted technology?

“Key design features driving this improvement in economic efficiency are the extensive use of lightweight composite

materials for lower weight and maintenance costs; the implementation of simple, efficient and proven

systems, including integrated modular avionics; the application of state-of-the-art aerodynamics; and the use of latest-

generation engines with the lowest fuel consumption and reduced emissions.

Composites, titanium and advanced aluminium-alloys are applied extensively throughout the A350 XWB’s

fuselage, with their use tailored to the best characteristics of these materials. The 53 per cent of composites utilised in the fuselage and

wing reduces the need for fatigue-related inspections required on more traditional aluminium jetliners. The

composites and titanium also diminish the requirement for corrosion-related maintenance

checks on the A350 XWB. These two factors reduce the new aircraft’s overall fatigue and corrosion

maintenance tasks by 60 per cent.

Construction of the A350 XWB’s fuselage sections is made by assembling four-skin panel sections – two lateral side panels, one at the

crown, and another for the belly – onto carbon fibre frames. In contrast to other composite aircraft, this construction technique allows

for a tailoring of composite layup thickness to each panel, based on calculations of local fuselage stresses and loads.”

Source: www.airbus.com, …/A350 XWB / Technology, 25-Aug-2014

What do the OEMs say…..

…. on the A350

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Copyright – TBE International Limited 2014 5

So have Aircraft adopted technology?

“Advanced Technology

The key to the exceptional performance of the 787 Dreamliner is its suite of new technologies and its revolutionary

design. Composite materials make up 50 percent of the primary structure of the 787, including the

fuselage and wing.

At the heart of the 787 design is a modern systems architecture that is simpler, more functional and more

efficient than that of other airplanes. For example, onboard health-monitoring systems allow the airplane to self-monitor and report

systems maintenance requirements to ground-based computer systems.

Advances in engine technology are the biggest contributor to overall fuel efficiency improvements on the Dreamliner.

The 787 features new engines from General Electric and Rolls-Royce that represent nearly a two-generation jump in

technology.

The design and build process of the 787 has added further efficiency gains. Boeing and its supplier partners developed new

technologies and processes to enhance efficiency. For example, manufacturing the 787 fuselage as one-piece sections

eliminated 1,500 aluminum sheets and 40,000 - 50,000 fasteners per section.”

Source: www.boeing.com, …/787family/, “About the 787 Family”, 25-Aug-2014

What do the OEMs say…..

…. on the 787

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Copyright – TBE International Limited 2014 6

So have Aircraft adopted technology?

ANSWER:

….. Undoubtedly…. YES!

• But does the incorporation of Technology reduce maintenance costs?

• From and Airbus perspective on the A350: o “…[use of composites] reduces the need for fatigue-related inspections

o “…composites and titanium also diminish the requirement for corrosion-related maintenance

checks”

o “These two factors reduce the new aircraft’s overall fatigue and corrosion maintenance tasks

by 60 per cent”

• Boeing on the B787 uses a significant amount of composites: o “Composite materials make up 50 percent of the primary structure”

• Focus on Base Maintenance Labour for this presentation: o This is where ‘structural’ tasks are likely to be completed

o Other items such as engines or components and cost categories such as material should

also be included for a complete review.

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Copyright – TBE International Limited 2014 7

How to measure Base Maintenance Cost

1. Frequency of Maintenance Checks

• Check intervals

2. Size of Checks

• Labour (manhour) content • Routine/Non Routine/Mods

• Material expenditure

• Subcontract

• Ground time • Critical path rather than manpower limitations

24 mths A/C Type 2 C C C C C = 5 Chks / 10 Yrs

15 mths = 8 Chks / 10 Yrs A/C Type 1 C C C C C C C C

7 8 9 10

Aircraft Age (Years)

1 2 3 4 5 6

Higher check intervals are better

Lower manhour (cost) checks are better

Equivalent Maintenance Event E

xp

en

ditu

re

Variance in

event cost

Type 1 A/C

Type 2 A/C

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Copyright – TBE International Limited 2014 8

How to measure Base Maintenance Cost, cont

It is possible to gain a single measurement

• Total Maintenance Cost = f(Check intervals, Event Cost)

• Plot the cumulative maintenance cost for a particular aircraft over time.

o This normalises the effect of different check intervals and check size (cost)

Aircraft Age

Cu

mu

lative

Ma

inte

na

nce C

ost Type 1 A/C

Structural Check ‘Bump’

Type 2 A/C

(increased check interval and

decreased check size/cost)

Small variances grow

over time

Page 9: Impact of Technology Changes on Maintenance Costs - · PDF fileImpact of Technology Changes on Maintenance Costs 10 ... The 787 features new engines from General Electric and Rolls

Copyright – TBE International Limited 2014

What would be expect?

9

Years since EIS of first hull

We would expect to see 2 trends:

1. For the same aircraft type, a decrease in maintenance cost for later production hulls

due to: • Maintenance Interval Escalation

• Modification Incorporation:

o Safety

o Reliability

o Product

• MRO efficiency Ma

inte

na

nce

co

st

of n

ew

de

live

ry

Continuous reduction

over time for same type

2. A step change in maintenance costs for

‘new/next generation’ aircraft due to the

incorporation of new technology,

(composites, simpler, ‘smarter’ systems

etc) Years since EIS of first hull

Ma

inte

na

nce

co

st

of n

ew

de

live

ry

Step Change

between aircraft

generations

‘Current Gen’ A/C

‘New Gen’ A/C

Page 10: Impact of Technology Changes on Maintenance Costs - · PDF fileImpact of Technology Changes on Maintenance Costs 10 ... The 787 features new engines from General Electric and Rolls

Copyright – TBE International Limited 2014

Consider a fleet of B744 aircraft all operating with the same airline.

• The airline has taken delivery of its aircraft at regular intervals but the fleet can be

split into 2 distinct delivery periods:

o Subfleet 1: Aircraft delivered between 1989 and 1991

o Subfleet 2: Aircraft delivered between 2000 and 2003

• By the time Subfleet 2 is delivered Subfleet 1 is between 9-14 years old, ie: 9-14

years of improvement in:

o Maintenance Intervals

o Modification Incorporation

o MRO efficiency

• Plot the cumulative Routine and Non Routine manhours expended on each aircraft

versus the age of the aircraft

o This neturalises the effect of different labour rates over time

Case Study 1: B744

10

Look at the effect of check escalation, mods and manufacturing

changes on maintenance cost for the same type of aircraft, ie: Trend 1

Page 11: Impact of Technology Changes on Maintenance Costs - · PDF fileImpact of Technology Changes on Maintenance Costs 10 ... The 787 features new engines from General Electric and Rolls

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0

20,000

40,000

60,000

80,000

100,000

120,000

140,000

0 1 2 3 4 5 6 7 8 9 10

Cu

mu

lati

ve R

+N

R M

an

ho

urs

Aircraft Age (Years)

Subfleet 1 Subfleet 2

Case Study 1: B744, Cont

11

Early Aircraft pre check escalation

Very similar trends to first D Check

Small divergence at the escalation point

Subfleet 1 follows

a similar trend

irrespective of D

check interval

Divergence between Subfleet

1 and 2 after D checks

• Restrict Routine and Non Routine to age 10 years to cover overlap period

To look at effect of check escalation split Subfleet 1 into pre and post escalation

Page 12: Impact of Technology Changes on Maintenance Costs - · PDF fileImpact of Technology Changes on Maintenance Costs 10 ... The 787 features new engines from General Electric and Rolls

Copyright – TBE International Limited 2014

0

20000

40000

60000

80000

100000

120000

140000

0 1 2 3 4 5 6 7 8 9 10

Cu

mu

lati

ve R

+N

R M

an

ho

urs

Aircraft Age (Years)

Subfleet 1a Subfleet 1b Subfleet 2

Case Study 1: B744, Cont

12

Increase in check interval appears to

increase maintenance cost, ie: latest

delivery is the most expensive

Very similar trends to first D Check

Increasing check intervals

• Split Subfleet 1 into Pre (Subfleet 1a) and Post (Subfleet 1b) check escalation

Take a closer look at Routine and Non Routine drivers separately to understand trend

Page 13: Impact of Technology Changes on Maintenance Costs - · PDF fileImpact of Technology Changes on Maintenance Costs 10 ... The 787 features new engines from General Electric and Rolls

Copyright – TBE International Limited 2014

0

10000

20000

30000

40000

50000

60000

70000

80000

90000

0 1 2 3 4 5 6 7 8 9 10

Cu

mu

lati

ve

R M

an

ho

urs

Aircraft Age (Years)

Subfleet 1a Subfleet 1b Subfleet 2

Case Study 1: B744, Cont

13

• Consider the Cumulative Routine Manhours

Subfleet 2 has a higher

Routine Manhour component

before and after first D check

Subfleet 1a and 1b have similar

Routine manhour components before

and after first D check

This is counter intuitive – we would expect Subfleet 1b and 2 to have lower Routine

Page 14: Impact of Technology Changes on Maintenance Costs - · PDF fileImpact of Technology Changes on Maintenance Costs 10 ... The 787 features new engines from General Electric and Rolls

Copyright – TBE International Limited 2014

0

10000

20000

30000

40000

50000

60000

70000

0 1 2 3 4 5 6 7 8 9 10

Cu

mu

lati

ve N

R M

an

ho

urs

Aircraft Age (Years)

Subfleet 1a Subfleet 1b Subfleet 2

Case Study 1: B744, Cont

14

The increase in check intervals appear

to increase non routine findings

AND

Aircraft EIS seems to have little bearing

on cost

Similar trends for all Subfleets to first D Check

• Consider the Cumulative Non Routine Manhours

This is counter intuitive – we would expect Subfleet 1b and 2 to have lower NR

Page 15: Impact of Technology Changes on Maintenance Costs - · PDF fileImpact of Technology Changes on Maintenance Costs 10 ... The 787 features new engines from General Electric and Rolls

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0

0.2

0.4

0.6

0.8

1

1.2

1.4

1.6

0 1 2 3 4 5 6 7 8 9 10

Cu

mu

lati

ve

NR

/R R

ati

o

Aircraft Age (Years)

Subfleet 1a Subfleet 1b Subfleet 2

Case Study 1: B744, Cont

15

Subfleet 2 has a much lower NR/R

ratio up to its first D check

• Consider the amount of Non Routine manhours generated by each Routine manhour

Subfleets 1a and 1b have a

converging trend but Subfleet 1b has

higher variability

After first D check Subfleets 1a and 2

converge, but Subfleet 1b has slightly

higher NR/R ratio due to higher

variability

Mixed results – expect Subfleet 1b to have same NR/R and 2 to have lower NR/R

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Case Study 1: B744, Conclusion

16

Cumulative

Non Routine

Manhours

Pre-deck

Post D Check

NR/R

Ratio

Pre-deck

Post D Check

Cumulative

Routine

Manhours

Pre-deck

Post D Check

• Didn’t match expectations

• Matched expectations Trends indicate build practices and in-built

modifications reduce maintenance cost

Trends indicate a poorly implemented escalation

programme

Subfleet 1a

(Old EIS,

no Chk Escal)

Baseline

Baseline

Baseline

Baseline

Baseline

Baseline

Subfleet 1b

(Old EIS,

with Chk Escal)

Actual Expectation

Lower

Lower

Same

Same

Lower

Lower

Same

Higher

Same

Same

Same

(Variable)

Higher

(Variable)

Lower

Same

Lower

Lower

Same

Higher

Lower

Lower

Subfleet 2

(Younger EIS,

with Chk Escal)

Higher

Higher

Lower

Lower

Actual Expectation

Page 17: Impact of Technology Changes on Maintenance Costs - · PDF fileImpact of Technology Changes on Maintenance Costs 10 ... The 787 features new engines from General Electric and Rolls

Copyright – TBE International Limited 2014

• Recall Expectation 2: Step change in maintenance cost between ‘old/current

generation’ aircraft and ‘new/next generation’ aircraft

What about “Next Generation” Aircraft

17

Years since EIS of first hull

Ma

inte

na

nce

co

st o

f n

ew

de

live

ry

Step Change

between aircraft

generations

‘Old Gen’ A/C

‘New Gen’ A/C

There are the same 2 drivers:

Check cost (manhour content etc)

Check frequency (intervals)

First look at the maintenance intervals of ‘New/Next Generation’ Aircraft

Page 18: Impact of Technology Changes on Maintenance Costs - · PDF fileImpact of Technology Changes on Maintenance Costs 10 ... The 787 features new engines from General Electric and Rolls

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Clear trend for increased use of composites

18

Composites in Airframes

• Composites are being marketed as enabling maintenance cost reductions, so how has

this changed over the years

‘Step’ change in

incorporation of

composite

technology

Look at the maintenance intervals of the A330 and B787

A300 A310

A320 A330/A340 A340-500/600

A380

A350

B737-300 B757/B767 B747-400

B777

B787

0%

10%

20%

30%

40%

50%

60%

1970 1975 1980 1985 1990 1995 2000 2005 2010 2015

Co

mp

os

ite S

tru

ctu

ral W

eig

ht

(%)

Source: Boeing Data = Boeing, Airbus Data = Airbus

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B787*

1000 FH

24 Mths or 12000 FH

6 / 12 Years

Source: B787, D011Z009-03, Jul 28/2014

B787 operator maintenance program

* Boeing have adopted the ‘no letter check style’ MPD which allows an airline to easily customise its maintenance

program to its operation. Intervals shown are an example of a particular B787 operators AMS

Case Study 2: A330 v B787 Maintenance Intervals

19

A330

800 FH

24 Mths or 10000 FH

6 / 12 Years

Source: A330 MPD Revision 20, Issue 00, Sep

01//13

This is snapshot today - B787 intervals are likely to escalate beyond the A330 as service

experience increases

• However, to make a fair comparison the manhour content should also be considered

A Check:

C / BM Check:

Structural Check:

Technolog

y Benefit

P

O

P/O

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A300 A310

A320 A330/A340 A340-500/600

A380

A350

B737-300 B757/B767 B747-400

B777

B787

0%

10%

20%

30%

40%

50%

60%

1970 1975 1980 1985 1990 1995 2000 2005 2010 2015

Co

mp

os

ite S

tru

ctu

ral W

eig

ht

(%)

Source: Boeing Data = Boeing, Airbus Data = Airbus

Maintenance Cost and Step Change in ‘Technology’

20

• It would be nice to compare the B787 / A350 versus a ‘current generation’ aircraft,

however Base Maintenance experience on the B787 is limited and is non existent

on the A350

‘Step’ change in

incorporation of

composite

technology

Lets look at the A380 v B744 comparison • Aircraft are different sizes so total manhour expenditure may vary

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Case Study 3: B744 v A380

21

Consider a fleet of A380 aircraft in addition to the B744 fleet.

• Introduce an A380 fleet into the B744 graphs previously shown:

o B744 Subfleet 1a: Aircraft delivered between 1989 and 1991 (no chk escalation)

o B744 Subfleet 1b: Aircraft delivered between 1989 and 1991 (with chk escalation)

o B744 Subfleet 2: Aircraft delivered between 2000 and 2003 (with chk escalation)

o A380: New fleet delivered

• Plot the cumulative Routine and Non Routine manhours expended on each aircraft

versus the age of the aircraft

o This neturalises the effect of different labour rates over time

Page 22: Impact of Technology Changes on Maintenance Costs - · PDF fileImpact of Technology Changes on Maintenance Costs 10 ... The 787 features new engines from General Electric and Rolls

Copyright – TBE International Limited 2014

0

20000

40000

60000

80000

100000

120000

140000

0 1 2 3 4 5 6 7 8 9 10

Cu

mu

lati

ve R

+N

R M

an

ho

urs

Aircraft Age (Years)

Subfleet 1a Subfleet 1b Subfleet 2 A380

Case Study 3: B744 v A380, Cont

22

A380 manhours are ~20-

25% higher than early

B744s at D/C3-4 check

• Look at Cumulative Routine and Non Routine Manhours for A380

A380 has a similar trend to

B744 but pre D/C3-4 check

manhours are ~10-15% higher

than early B744s

Take a closer look at Routine and Non Routine drivers separately to understand trend

Page 23: Impact of Technology Changes on Maintenance Costs - · PDF fileImpact of Technology Changes on Maintenance Costs 10 ... The 787 features new engines from General Electric and Rolls

Copyright – TBE International Limited 2014

0

10000

20000

30000

40000

50000

60000

70000

80000

90000

0 1 2 3 4 5 6 7 8 9 10

Cu

mu

lati

ve

R M

an

ho

urs

Aircraft Age (Years)

Subfleet 1a Subfleet 1b Subfleet 2 A380

Case Study 3: B744 vs A380, Cont

23

• Consider A380 Cumulative Routine Manhours

A380 has a similar trend to

B744 but pre D/C3-4 check

routine manhours are ~30%

higher than early B744s

A380 Routine manhours are

~15-20% higher than early

B744s at D/C3-4 check

We would expect smaller structural check ‘bump’ due to use of composites

Page 24: Impact of Technology Changes on Maintenance Costs - · PDF fileImpact of Technology Changes on Maintenance Costs 10 ... The 787 features new engines from General Electric and Rolls

Copyright – TBE International Limited 2014

0

10000

20000

30000

40000

50000

60000

70000

0 1 2 3 4 5 6 7 8 9 10

Cu

mu

lati

ve

NR

Ma

nh

ou

rs

Aircraft Age (Years)

Subfleet 1a Subfleet 1b Subfleet 2 A380

Case Study 3: B744 v A380, Cont

24

A380 Non Routine manhours are

~10-15% higher than early

B744s at D/C3-4 check

A380 has a similar trend to B744 but pre

D/C3-4 check Non Routine manhours are

~15% lower than early B744s

• Consider the Cumulative Non Routine Manhours

We would expect lower structural check ‘bump’ due to use of composites

Page 25: Impact of Technology Changes on Maintenance Costs - · PDF fileImpact of Technology Changes on Maintenance Costs 10 ... The 787 features new engines from General Electric and Rolls

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0

0.2

0.4

0.6

0.8

1

1.2

1.4

1.6

0 1 2 3 4 5 6 7 8 9 10

Cu

mu

lati

ve

NR

/R R

ati

o

Aircraft Age (Years)

Subfleet 1a Subfleet 1b Subfleet 2 A380

Case Study 3: B744 v A380, Cont

25

• Consider the amount of Non Routine manhours generated by each Routine manhour

A380 exhibits a lower NR/R

ratio up to D/C3-4 check

A380 exhibits trend similar (but lower)

to late EIS B744s at D/C3-4 check

As expected, NR/R ratio for A380 is lower than B744

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Case Study 3: B744 v A380 Conclusion

26

• Other Observations

• Matched expectations NR/R trends appear to indicate that composite

technology has reduced maintenance costs

Routine inspections are more manpower consuming.

This is largely due to access and complexity of cabin

Subfleet 1a

(Old EIS,

no Chk Escal)

Cumulative

Routine

Manhours

Cumulative

Non Routine

Manhours

NR/R

Ratio

Pre-deck

Post D/C3-4 Check

Baseline

Baseline

Pre-deck

Post D/C3-4 Check

Pre-deck

Post D/3-4 Check

Baseline

Baseline

Baseline

Baseline

Lower

Lower

Much Lower

Lower

Lower

Lower

Lower

Higher

A380

Actual Expectation

?

?

Higher

Higher

• Didn’t match expectations NR/R is lower but overall NR manhours are higher,

again this is generally due to cabin complexity

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Summary

So has technology reduced Base Maintenance Costs?

….YES….. but…..

• Early delivery ‘new/next generation’ aircraft don’t necessarily have higher check

intervals than ‘old/current generation’ aircraft o ‘new/next generation’ aircraft also rely the check escalation process to increase maintenance

intervals

o ‘new/next generation’ aircraft have more potential for further check escalation

o Any benefits can be quickly reversed due to poor check content management during the

check escalation process…..BEWARE!

• Improved build practices and incorporation of mods at manufacture appear to

reduce Non Routine findings o Be careful if introducing late model aircraft into an existing older fleet – manage check

content!

• Use of composites and other exotic materials appear to reduce the Non Routine

findings (at least up to first structural check) o Routine inspections appear to take more time and/or require new (costly) equipment to

complete

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1. These findings may not be ‘global’ • Results may vary between aircraft types and between airlines

o Maintenance programme management is a key aspect of extracting ‘savings’

2. We have only looked at part of the maintenance cost picture • This study only looked at Airframe Base Maintenance Manpower, to complete a full

analysis the following costs should also be considered: o Line Maintenance

o Base Maintenance material/subcontract

o Engine Maintenance

o Component Maintenance

o Spares Inventory and Tooling

o Engineering Support

o Ground time and dispatch reliability associated

3. Maintenance Cost is only part of the operating cost build up

Some words of caution….

28

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29 TBE…Capability through people…

Thank You!

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For further information please contact:

Tom Bemstein

TBE International Limited

Level 19, Two International Finance Centre.

8 Finance Street,

Central. Hong Kong.

Phone: +852 3101 7286

Fax: +852 3101 7287

Email: [email protected]

or

[email protected] (direct)