Training Delivers BusinessValue for SAP SuccessFactorsSolutions Customers

The Transformative Impact of Training

Game Changer: The Transformative Impact of Training(October 2020, IDC #US46891120), sponsored by SAP

Read the IDC White Paper to find out more:

Shorter Deployment Time

Improvement in Business Results

Faster Expansion

Improved Satisfaction with SAP SuccessFactors Solutions

Distribution of infrastructure

after implementingSAP solutions…

74% moreTime and attendancemanagementlicenses deployedin 24 months

60% morePerformance andcompensationlicenses deployedin 24 months

65% moreEmployee experiencemanagementlicenses deployedin 24 months

There are many factors that influence deploymentof significant enterprise solutions, such as:

On average, all organizations saw improvementin their key business performance measures:

With su�cient training, implementation teams are better able to:

24%

An IDC Infographic, sponsored by SAP

All IDC research is © 2021 by IDC. All rights reserved. All IDC materials are licensed with IDC’s permission and in no waydoes the use or publication of IDC research indicate IDC’s endorsement of SAP’s products and/or strategies.

February 2021 | IDC Doc. #US47447721 | This infographic was produced by:

SAP SuccessFactors

Training helps your workforce gain familiarity with SAP SuccessFactors solutions. But did you know that training can also decrease deployment time and increase user productivity and satisfaction with SAP SuccessFactors?

IDC conducted 1,020 surveys of business leaders responsible for implementation of morethan 2,600 SAP modules in the past 2 years from 16 countries in EMEA, Asia, and the Americas.

THE GOAL: Identify how much training results in the best performance — and identify the best practices that organizations can use to help maximize the benefits of their SAP solutions.

THIS INFOGRAPHIC OUTLINES THE BEST PRACTICES organizations can employ to helpmaximize the business value of SAP SuccessFactors.

Both initial and ongoing training are important. Initial training helps jumpstart performance and helps prepare the organization fora smooth deployment. Ongoing training helps the organization take even greater advantage of the solution.

WE FOUND THAT MORE TRAINING LEADS TO:

Shorter Deployment TimeImprovement in Business ResultsFaster ExpansionImproved Satisfaction with SAP SuccessFactors Solutions

Target users

Solutions being implemented simultaneously

Organizations expanded their use of SAP solutions faster when the implementationteam was well trained. Organizations with well-trained implementation teams had 60–74% increases in the number of new licenses deployed after 24 months, compared with the average.

Not only were well-trained organizations able to deploy SAP applications faster, they also enjoyed broader and faster deployments across the organization.

Multiple deployment locations

Existing data

Enterprise size

Anticipate or overcome obstacles

Leverage the existing deployment toolsand accelerators to reduce the timerequired to deploy new systems

Document stakeholder requirements

70 hours or more of initialadministrator training

reduced deployment timeby almost 3 months.

Time to deploy SAP SuccessFactors

33% less9.0months 6.1

months

8x greaterimprovementin key performance measures

When users are well trained on SAP SuccessFactors, organizations recognize:

BEST PRACTICETo maximize business performance improvement, provide60 hours initial training and 45 hours annual training to users.

BEST PRACTICETo achieve faster expansion, provide 50 hours trainingto project team members.

with moreend-user training… 51%

When employees were well trained,organizations were more likely to be highly

satisfied with their SAP solutions by

And, with their SAP SuccessFactorsimplementation…

72%on average

When project teams are well trained, they expand the use of the solution more quickly.

Training also impacts organizations’ satisfactionwith their SAP deployments…

Organizations are90% more likelyto be highlysatisfied when ADMINISTRATORSare well trained

Organizations are13% more likelyto be highly satisfied when USERSare well trained

Organizations are133% more likelyto be highlysatisfied when PROJECT TEAMMEMBERSare well trained

BEST PRACTICESTo improve satisfaction, provide:

45 hours of ongoing training to users70 hours of initial training to administrators70 hours of initial training to project team members

56% improvementacross KPIs by providing about

45 hours of training to end users.

After installing SAP SuccessFactors,organizations with the greatest gains saw about:

Not well trained Well trained