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INDIKATOR PENINGKATAN MUTU DAN KESELAMATAN PASIEN

INDIKATOR PENINGKATAN MUTU DAN …rs-syafira.com/web/wp-content/uploads/2016/08/indikator_mutu... · ketersedian obat dan alkes emergency di ruang ... pelaksanaan standar penanganan

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Page 1: INDIKATOR PENINGKATAN MUTU DAN …rs-syafira.com/web/wp-content/uploads/2016/08/indikator_mutu... · ketersedian obat dan alkes emergency di ruang ... pelaksanaan standar penanganan

INDIKATOR PENINGKATAN MUTU DAN KESELAMATAN PASIEN

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Angka Kelengkapan Pengkajian Keperawatan

January February March April May June July August September October Nov December

Target > 80% 82% 76% 86% 82% 70% 87% 74% 82% 70% 75% 80% 85%

0%10%20%30%40%50%60%70%80%90%

100%

Target > 80%

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Waktu Tunggu Hasil Pelayanan Laboratorium klinik : Pemeriksaan darah lengkap dan kimia klinik (<140 Menit )

January February March April May June July August September October November December

Target > 90 % 81,4% 97,2% 87,5% 88,9% 97,2% 91,8% 87,7% 86,2% 92,4% 92,4% 91,8% 92,6%

70.0%

75.0%

80.0%

85.0%

90.0%

95.0%

100.0%

Target > 90 %

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ANGKA PENGULANGAN PEMERIKSAAN RADIOLOGI

January February March April May June July August Sept Oct Nov Dec

Target <2 % 0.2% 0.3% 0.1% 0.1% 0.5% 0.0% 0.1% 0.2% 0.5% 0.1% 0.0% 0.0%

0.0%

0.1%

0.2%

0.3%

0.4%

0.5%

0.6% Target <2 %

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KETEPATAN PELAKSANAAN OPERASI ELEKTIVE

January February March April May June July August September October November December

Target 100 % 82.1% 79.0% 78.0% 83.0% 77.0% 85.0% 79.0% 83.0% 89.0% 91.2% 90.1% 90.3%

65.0%70.0%75.0%80.0%85.0%90.0%95.0%

Target 100 %

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January February March April May June July August September October November December

Target 100 % 100,0% 100,0% 100,0% 100,0% 100,0% 100,0% 100,0% 100,0% 100,0% 100,0% 100,0% 100,0%

Pemberian Aspirin Pada Pasien AMI

0.0%

20.0%

40.0%

60.0%

80.0%

100.0%

120.0%

Target 100 %

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PENULISAN RESEP YANG TIDAK JELAS

January February March April May June July August September October November December

Target 0 % 0,04% 0,03% 0,21% 0,04% 0,0% 0,16% 0,21% 0,19% 0,23% 0,17% 0,003% 0,0%

0.00%

0.05%

0.10%

0.15%

0.20%

0.25%

Axis

Titl

e

Target 0 %

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Pengkajian Pre-Anasthesi dilaksanakan untuk Pasien Pra Operasi Elektif dengan Anasthesi Umum

January February March April May June July August September October November December Target >80 % 77.2% 62.0% 75.0% 63.0% 71.0% 69.0% 68.0% 65.0% 71.5% 72.0% 73.0% 75.0%

0.0%10.0%20.0%30.0%40.0%50.0%60.0%70.0%80.0%90.0%

Target >80 %

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KEJADIAN REAKSI TRANSFUSI DARAH

January February March April May June July August September October November December

Target 0 % 0,0% 0,0% 0,0% 0,0% 0,0% 0,0% 0,0% 0,0% 0,0% 0,0% 0,0% 0,0%

0.0%10.0%20.0%30.0%40.0%50.0%60.0%70.0%80.0%90.0%

100.0%

Target 0 %

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January February March April May June July August Septemb

er October Novemb

er Decemb

er

Target 95 % 63,0% 60,0% 75,0% 72,0% 75,0% 80,0% 81,0% 82,0% 83,0% 79,0% 80,0% 82,0%

Kelengkapan Pengisian Resume Medis 1 X 24 Jam

0.0%10.0%20.0%30.0%40.0%50.0%60.0%70.0%80.0%90.0%

Target 95 %

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ANGKA PHLEBITIS January February March April May June July August September October November December

Target < 10/Mill 7,0 5,0 4,0 6,0 3,0 6,0 7,5 6,8 7,2 7,8

0.01.02.03.04.05.06.07.08.09.0

Satuan /Mill

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VAP (VENTILATOR ASSOCIATED PNEUMOMIA)

00.10.20.30.40.50.60.70.80.9

1Target < 10/Mil

January February March April May June July August September October November December

Target < 10/Mil 0,0 0,0 0,0 0,0 0,0 0,0 0,0 0,0 0,0 0,0

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January February March April May June July August September October November December

Target < 10% 0,0 0,0 0,0 0,0 0,0 0,0 0,0 0,0 1,8 0,0

ILO (INFEKSI LUKA OPERASI)

0.01.02.03.04.05.06.07.08.09.0

Target < 10 %

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ISK (INFEKSI SALURAN KENCING)

January February March April May June July August September October November December

Target < 10/Mil 0,0 0,0 0,0 0,0 0,0 0,0 0,0 0,0 0,0 0,0

00.10.20.30.40.50.60.70.80.9

1Target < 10/Mil

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INDIKATOR MUTU MANAJEMENT

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KETERSEDIAN OBAT DAN ALKES EMERGENCY DI RUANG RESUSITASI IGD

January February March April May June July August September October November December

Target 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

0%

20%

40%

60%

80%

100%

120%

Target 100%

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PENGGUNAAN APAR

January February March April May June July August September October Nove Dec

Target <100 - - - - 100% 100% 100% 100% 100% 100% 100% 100%

0%

20%

40%

60%

80%

100%

120%

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PELAKSANAAN STANDAR PENANGANAN TERTUSUK JARUM

January February March April May June July August September October November December

Target <100% 100% - - 100% - - 100% - 100% - - -

0%

20%

40%

60%

80%

100%

120%

January February March April May June July August September October November December

Target <100%

Target <100%

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PEMANFAATAN ALAT CT SCAN, UNTUK CT SCAN KEPALA DALAM PROSES PENEGAKAN DIAGNOSE PASIEN YANG DILAKUKAN DI UNIT RADIOLOGI

January February March April May June July August September October November December

Target 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

0%

20%

40%

60%

80%

100%

120%

Target 100%

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INDEKS KEPUASAN PASIEN

January February March April May June July August September October November December

Target >90% 92% 98% 96% 94% 91% 92% 96% 99% 93% 92% 91% 94%

86%88%90%92%94%96%98%

100%

Target >90%

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PELATIHAN YANG DILAKSANAKAN 20 JAM PERTAHUN

January February March April May June July August September October November December

Target >60% 65% 72% 59% 61% 65% 63% 70% 69% 73% 70% 68% 69%

0%10%20%30%40%50%60%70%80%

Target >60%

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10 PENYAKIT TERBANYAK DI RS.SYAFIRA TAHUN 2015 NO. DIAGNOSA TOTAL

1 HT 1850

2 ANC 1562

3 DM 1485

4 APP 1481

5 OBSERVASI FEBRIS 1213

6 CEPHALGIA 1212

7 ISPA 1039

8 KISTA ATERM 759

9 GAGAL GINJAL KRONIK 654

10 KATARAK 405

TOTAL 11660

0200400600800

100012001400160018002000

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NO. DIAGNOSA TOTAL 1 POST EKSISI 629

2 OBSERVASI FEBRIS 468

3 DHF 430 4 APPENDICTOMY 304 5 HT 199 6 DYSPEPSIA 191 7 DM 134 8 POST SC 112 9 POST URS 75

10 POST LAPAROTOMY 75

TOTAL 2617

0

100

200

300

400

500

600

700

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KECEPATAN WAKTU PEMBERIAN INFORMASI TENTANG TAGIHAN PASIEN RAWAT INAP <2 JAM

January February March April May June July August September October November December

Target >100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

0%

20%

40%

60%

80%

100%

120%

Target >100%

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JUMLAH REALISASI KALIBRASI ALAT MEDIS DENGAN USIA LEBIH DARI 1 TAHUN, ATAS INDIKASI YANG DITETAPKAN

UNTUK KALIBRASI 1 TAHUN SEKALI

January February March April May June July August September October November December

Target >85% 53% -

0%

10%

20%

30%

40%

50%

60%

January February March April May June July August September October November December

Target >85%

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INDIKATOR SASARAN KESELAMATAN

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PERSENTASE TERPASANGNYA GELANG IDENTITAS PASIEN BARU RAWAT INAP

January February March April May June July August September October November December

Target >100% 99,5% 100% 99,6% 100% 100% 99,8% 100% 99,6% 100% 100% 100% 100%

99.2%99.3%99.4%99.5%99.6%99.7%99.8%99.9%

100.0%100.1%

Target >100%

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PERSENTASE PELAKSANAAN READ BACK DITANDATANGANI OLEH PEMBERI INSTRUKSI DALAM WAKTU 1X24 JAM

January February March April May June July August September October November December

Target >100% 30% 32% 37% 32% 38% 40% 45% 50% 51% 50% 55% 50%

0%

10%

20%

30%

40%

50%

60%Target >100%

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KEPATUHAN PEMBERIAN LABEL OBAT HIGH ALERT OLEH FARMASI

January February March April May June July August September October November December

Target >100% 99,6% 99,8% 99,8% 99,8% 99,4% 99,6% 99,7% 99,8% 99,8% 99,6% 99,7% 99,5%

99.20%

99.30%

99.40%

99.50%

99.60%

99.70%

99.80%

99.90%Target >100%

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KEPATUHAN PELAKSANAAN PROSEDUR SITE MARKING PADA PASIEN YANG AKAN DILAKUKAN TINDAKAN OPERASI

January February March April May June July August September October November December

Target >100% 70% 68% 70% 67% 65% 75% 72% 68% 74% 69% 72% 67%

60%62%64%66%68%70%72%74%76%

Target >100%

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PERSENTASE KEBUTUHAN PETUGAS KESEHATAN DALAM MELAKUKAN KEBERSIHAN TANGAN DENGAN METODE ENAM LANGKAH DAN LIMA MOMEN

January February March April May June July August September October November December

Target >80% 30% 35% 34% 40% 38% 45% 46% 40% 40% 52% 54% 55%

0%

10%

20%

30%

40%

50%

60%Target >80%

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INSIDEN PASIEN TIDAK JATUH SELAMA PERAWATAN RAWAT INAP DI RUMAH SAKIT

January February March April May June July August September October November December

Target >100% 99,9% - - - - -

0%

2000%

4000%

6000%

8000%

10000%

12000%

January February March April May June July August September October November December

Target >100%

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MDG’S

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JAN FEB MAR APR MEI JUN JULI AGST SEPT OKTO NOV DES Total Target

JUMLAH KEMATIAN 1 2 2 5

0% JUMLAH KELAHIRAN 260 219 209 215 251 258 376 268 263 293 296 268 3175

PERSENTASE/TAHUN 0,1%

ANGKA KEMATIAN IBU TAHUN 2015

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JAN FEB MAR APR MEI JUN JUL AGS SEPT OKT NOV DES TOTAL TARGET

JUMLAH KEMATIAN 2 0 2 1 2 0 0 1 1 1 1 0 11

0% JUMLAH

KELAHIRAN 262 219 209 215 260 258 376 268 263 293 296 268 3187

PERSENTASE/TAHUN 0,3%

ANGKA KEMATIAN BAYI TAHUN 2015

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PENEMUAN ANGKA HIV (+) DI RS. SYAFIRA MELALUI PELAYANAN VCT

PENEMUAN ANGKA HIV (+)

JAN FEB MAR APR MEI JUN JULI AGS SEPT OKT NOV DES TARGET

50% 50% 50% 0%

100% 0% 33% 100% 100% 0% 30% 0% <50%

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ANGKA KESAKITAN TB TAHUN 2015

JAN FEB MAR APR MEI JUN JUL AGS SEP OKT NOV DES TARGET

BTA (+) DIANTARA

SUSPEK YANG DI PERIKSA BTA 52% 100% 72% 60% 42% 47% 66% 66% 40% 50% 60% 100% > 15%

BTA (+) DIANTARA

SEMUA PASIEN TB PARU 68% 69% 56% 78% 72% 68% 70% 77% 72% 69% 77% 72% >65%