Induction Programme

e-Nxt Financials Limited 1

Induction ProgrammeFebruary 2013

e-Nxt FamilyWelcome to


Welcome to e-Nxt!

Dear colleague,

It is with great pleasure that we welcome you to be part of e-Nxt Financials Ltd. We are indeed glad that you have chosen to accept our offer and join us here.

You are important in fulfilling the mission of our company. This will be thebeginning of a new mutually beneficial & fulfilling relationship.

You are requested to go through this ‘HR Induction Manual’ and understand the company and its policies so that we can together maintain its high standards of discipline and workflow. This induction manual covers everything you need to know for your day-to-day office activity.

Once again, a warm welcome from everyone at e-Nxt Financials Ltd.

Warm regards,Naozer Dalal,

CEO, e-Nxt Financials Ltd.


Attain Leadership through business excellence in the sectors we operate in, while upholding our values and integrity, to improve the quality of life of the communities we serve.

Group Purpose

The TATA Group


Visionaries

“In a free enterprise, the community is notjust another stakeholder in the business but

in fact the very purpose of its existence”Jamsetji Tata,

Founder – Tata Group(1839 – 1904)

“The Cycle is Complete; what came fromthe People has gone back to the People,

many times over.”Jehangir Ratanji Dadabhoy Tata

(1904-1993)


TATA Group Snapshot

India’s

Diverse businesses in

Operations in

Products and Services

Largest Private Sector Employer

Group Revenue (FY 2012)

Largest Business Group

7 Sectors

Over 80 countries

Available in over 85 countries

Almost 456,000 employees

Approx. Rs. 4.75 crores (USD 100.09 bn)


- Tata Motors- Voltas- Telco

Engineering

- Tata Steel - Tata Advanced Materials

Materials

- Indian Hotels - Tata Capital- Tata AIG - Tata Quality Managements Services- Tata Strategic Management Group

Services

- Tata Chemicals - Rallis India

Chemicals

- TCS - Tata Interactive - Tata Sky- Tata Teleservices- Tata Telecommunications

Information Systems & Communications

- Infiniti Retail - Tata Tea- Tata McGraw Hill- Trent - Titan Industries

Consumer Products

- Tata Power - Tata Petrodyne- Tata BP Solar India

Energy

Seven Key Business Sectors


Pioneering a Nation’s Future

Largest employers

India’s first luxury hotel

India’s first iron and steel plant

Birth of India’s Aviation sector

India’s first indigenously designed car

World’s smallest and cheapest car

Recent global acquisitions

456,000 employees

Taj Mahal Palace and Towers

TATA Steel

TATA Airlines

Indica

NANO

Corus Jaguar and Land Rover


Titans of the Group

It is the fifth largest steel company in the world. It was Asia’s first integratedsteel plant, founded in 1907 and is today recognized as one of world’s Best Steel producers.

India’s first indigenous motor car, Indica, was rolled out by Tata Motors in 1991The world’s smallest car, Nano, showcases the excellent engineering and design skills of the company

Titan Industries is a manufacturing company that produces India's largest and best-known range of personal accessories – watches, jewellery, sunglasses and prescription eye wear.

It is India’s largest power utility with installed power generation capacity of 2,300 MW

Its one of world’s largest provider of IT and BPO Services

The company is world’s second largest producer of tea


Values that Define Us


Foreword

The values and principles which have governed the manner in which the Tata Group of companies and their employees have conducted themselves were first formally articulated as the Tata Code of Conduct in 1998.This Code was intended to serve as a guide to each employee on the values, ethics and business-principles expected of him or her with regards to their personal and professional conduct.

It is however important to consider the effect of the rapidly increasing footprint of Tata Group companies across nationalities and geographical boundaries on the Code, whilst retaining the ethos of the Tata brand and reputation. This emergent global presence requires an appropriate modification of the Code to ensure that it addresses and encompasses diverse cultural, business and related issues universally across our Group.

I urge each employee to read the current version of the Tata Code of Conduct and take pride in upholding the high standards of corporate and personal behavior on which the Tata Group’s reputation and respectability have been built over the past 140 years.

Tata Code of Conduct (TCoC)

Ratan N. Tata


About us

Stakeholders of e-Nxt Financials

Tata Sons (50%)

Tata Capital Financial Services Ltd. (50%)

e-Nxt Financials Limited (e-Nxt), an Enterprise Solutions Company, provides end-to-end services to domestic and international clients for back - office as well as front office activities.

We believe in partnering with our clients in providing innovative solutions to meet their business needs.

Our staff strength of more than 4,500 employees spread across 180 locations in India gives us an unmatched footprint across the country which is leveraged for client facing activities with back-office support being provided by our processing centers in Mumbai (Deonar) & Thane.

IntegrityUnderstandingExcellenceUnity and Responsibility

Being part of the TATA Group, our actions are governed by the following values of the Tata Family :


e-Nxt Vision and Mission


Raise the Bar!As an organization, we aim to achieve the following in 2012-13 -People - • Improved benefits and Performance linked employee compensation. • Improved office infrastructure and working environment.• Support functions - to operate as true business partners - agility in execution & completing the loop.

Service – • Speed-to-market & customer delight - deliver what we promise - on time and to desired quality.• Swift progress in Quality journey - TBEM ready in 2013-14.

Business - • Revenues and Profitability to be generated in line with the budgeted nos. • Developing new business revenues as per the budgeted nos.

Let us work together towards these goals, Challenge Yourself and Raise the Bar!


Lines of Business of e-Nxt


We are committed to become the service provider of choice by creating customer delight in all our service offerings.

We shall –•Strive to proactively understand and deliver on customer needs and expectations.•Strive for innovation and excellence in processes and delivery models.•Deliver robust and effective solutions supported by processes, systems and data integrity.•Strive towards creating a learning organization and continually improve the skill levels of our employees.•We shall follow fair practices as governed by Tata Group Companies for e-Nxt Financials Ltd.

Quality Policy


Organisational Chart – wef 1st Dec 2012

Swaroop NambiarSr Manager,

International F&A

Chitra ThalankiSr Manager, F&A

Domestic

Sunil BhojwaniManager, BD

Anil Kulkarni

Sr Manager Investigatio

nRitu BansalAM, Legal

Note- 1.Maneesh Mittal has additional responsibilities for Business Development (Tata Group) & Transition Management2.Gitesh Karnik, Bhanubhai Sharma and Chittaranjan Datar will report into Mayukh Maiti for their HRSS, F&A (Domestic) & LPO responsibilities respectively


Gitesh Karnik(CPO and Head, HR Shared services)

Gitesh Karnik(CPO and Head, HR Shared services)

Carlos Murzello (Sr Manager)Carlos Murzello (Sr Manager) Sandeep Palodkar, AVP - HRSandeep Palodkar, AVP - HR

Neetu Bharadwaj[Manager]

(Delhi)

Neetu Bharadwaj[Manager]

(Delhi)

Ashok G[Manager]

(Hyderabad)

Ashok G[Manager]

(Hyderabad)

Kanchan Gurnani [Manager]

Employee Engagement

Kanchan Gurnani [Manager]

Employee Engagement

TBH[Manager]

L&D, ISO, TBEM

TBH[Manager]

L&D, ISO, TBEM

Shashank Mukne[Manager]

C&B, PE, MIS, Insurance

Shashank Mukne[Manager]

C&B, PE, MIS, Insurance

Kathiravan Asst. Manager

(Chennai)

Kathiravan Asst. Manager

(Chennai)

Pritha Raha[Asst.Manager]

(Kolkata)

Pritha Raha[Asst.Manager]

(Kolkata)

Antara Gupta[Asst. Manager]

(Guwahati)

Antara Gupta[Asst. Manager]

(Guwahati)

Tushar Patel[Asst. Manager]

(Mumbai)

Tushar Patel[Asst. Manager]

(Mumbai)

Gopi[Executive]

Gopi[Executive]

Sangeetha Srimani[Executive]

Sangeetha Srimani[Executive]

Shobha Baindoor [Manager]

Employee relations & Compliance

Shobha Baindoor [Manager]

Employee relations & Compliance


GradeIndicates dimension of the role being performed and measured against characteristics.

DesignationIndicates the job being performed in a particular grade and measured against job description. (E.g.: Grade = Sr.Manager and Designation = Regional Sales Manager).

Grade System


Documents required along with Joining Kit to complete joining formalities:

On boarding


Leave Policy Synopsis Type of Leave Casual Leave Sick Leave Privilege Leave Marriage Leave Maternity Leave Paternity Leave

Eligibility All employees All employees

All employees on completing probation period, However will accrue from the date of joining

Marriage Leave may be availed by an employee for self marriage

Female employees who are not covered under ESI will be eligible

All employees

Days entitled

6 days on prorata basis from the date of joining in calendar year

6 days in a calendar year from the date of joining

18 days on confirmation at prorated basis. Employee is entitled to 1.5 days of leave for a month.

Maximum of 7 days once in his/her employment with the Company. May be combined with Privilege Leave.

12 weeks - 6 weeks prior and 6 weeks post delivery. Flexibility to avail a month prior to the birth of the child.

7 days

Accumulation

Balance at the end of the calendar year will Lapse. No encashment

Balance Carried forward maximum upto 30 days after which it will lapse. No encashment.

Maximum of 30 days accumulation. Only 10 days can be carried forward, 8 days will lapse. Any leave balance over and above the carry forward or accumulation will be automatically credited to the salary after necessary tax deductions.

No Accumulation/ No encashment



Rules

All intervening holidays and weekly offs are included in Casual Leave. Maximum up to 2 CLs in a month

All intervening holidays and weekly offs are included in Sick Leave.

It is inclusive of weekends & all holidays. Privilege Leave can be preceded or succeeded by a holiday/ weekly off. Has to be sanctioned 15 days in advance.

Employee is eligible once in his/her employment with the Company. The leave application for the same should be supported with the wedding card and/ or relevant documents

Paid leave maximum upto 2 children. Employee has to have worked for a period of not less than 6 months, in the twelve months immediately preceding the date of expected delivery. Leave of 6 weeks can be availed in case of a miscarriage. Medical Certificate needs to be submitted

Allowed upto a maximum of 2 children


eXpress

Express is a platform and forum where all employees @e-nxt can come together. It to enhance Employee engagement through interactive activities. Through Express we intend to bring together Pan India employees with varied cultures and geographies and work under different verticals under one roof.

The link for the intranet is as follows: Intranet: http://192.168.15.75/IntranetTwo/Internet: http://203.201.252.134/intranettwo/


Employee Self Service

One stop HR portal !To access – Pay slip, Tax computation, Attendance, Leaves, PMS, Query Management, etc. To make ESS a complete source of information, we request you to upload correct information about yourself along with a recent photograph. Currently, the following are live on the website - PayslipHelpdesk management My Dossier (basic information) Query Management

Activation of other sections will be informed in due course of time.

How to access ESS?Employees can login through eXpress. Detailed user manual for using the new portal is uploaded on eXpress under e-Nxt policies.

In case of any queries about the site, please send an email to [email protected] along with your employee code.


Attendance System and Leave Application

Steps to mark attendance:•Logon to eXpress, click on Employee Self Service (ESS)•Click on Attendance Management•Click on Punch In/Out screen.•Mark your attendance by clicking on “Punch In”

Process Steps to apply for Leave:•In ESS, click on ‘Leave Management System’.•Go to ‘Leave Application’•Enter the dates from when you want the leaves, simultaneously enter From and To date•Enter the reason and Number for taking leave(s);•Click on ‘Save and Apply’ to register your leave for approval.

Absenteeism -•3 (three) Consecutive absenteeism will be considered Absconding;•Warning Letter is issued on the 4th day and the candidate needs to report within 48 hours;•If the employee still doesn’t report, strict action will be taken.


When?On completion of 6 months probation (180 days) from the Date of joining.

How?The Reporting Superior gets appraisal notification in the attendance module.

If reporting supervisor appraises and confirms:HR will issue confirmation letter

If he/she disapproves:The confirmation period gets extended for 3 months. After 3 months, the appraisal notification is sent to the superior again.

How long is the extension period?3 months

How many times can an employee’s probation be extended?Only once

Will there be any salary increments on Confirmation?NO

Confirmation


Performance Management System (PMS)

ObjectiveThe purpose of PMS is to integrate the process of objective setting, assessment and evaluation that will support growth of – employee, department & organization as a whole. The objective of this policy is:To align individual objectives to that of the organizations.To ensure an objective evaluation of an employee’s performance.To assess the organization capability to deliver on the set objectivesTo identify gaps in performance and take necessary actions to ensure the achievement of organizational and individual goals.

EligibilityEmployees who have joined on or before 31st December will be a part of the appraisal process.

Appraisal CycleEnsure within 20 days of joining you have your KRAs finalized with your Manager.Mid-year Appraisal cycle (October), no performance ratings given, only revaluation.Yearly - following Financial year

MethodologyNormalization method (5 Point Rating Scale: A, B+, B, C, D)

OutcomeCareer planning process.Determining the Compensation, Rewards & Recognition.Create a culture of meritocracy.


evOlve - Internal Job OpportunityObjectiveThe purpose of evOlve is to encourage and provide equal opportunity to internal talent which would aim at providing career opportunities and growth which in turn will result in employee retention.

EligibilityAll employees who have completed 18 months in existing role.

Applying for an IJPInformation about internal opportunities will be emailed to allTo apply for an IJP, the candidate does not need to seek approval or signature of the immediate Supervisor/ AVP or the Business Head. The HR SPoC verifies the lock-in period with the applicant's regional HR.An application received after the due date will not be accepted under any circumstances.


empoweR

ObjectiveOur people are representatives of our culture and the best source for introducing talent as per the organization’s requirements.

With the employee referral program, we empower you to turn your friends into your colleagues! Refer your friends for the following vacancies at e-Nxt and earn referral bonus.

How to refer?HR communication advertises the vacancies.Employee sends the resume of his referred friend to the concerned HR.Each successful referral earns Rs. 2000.In case of CSA, each successful referral earns Rs. 1000.The new joinee must mention your employee code on his resume as source of reference.


General Guidelines Taking into consideration the cost of living allowance and business exigencies, the business head will revise the compensation on case to case basis, if so needed. Before re location, handover of current role should be completed. Relocation outside city - Maximum period of 4 working days transit leave shall be allowed, Leave has to be availed within two weeks of moving to the new location. Relocation within the city limits - no joining time shall be permissible All transfers in the system will be effective 1st of the month only. Once accepted the transfer you cannot deny moving to the position. Failure to accept transfer will lead to disciplinary action which may lead to termination of services. Any type of transfer is subject to availability of vacancy. Company will provide the accommodation, for a period of 15 days. The quote for movers & Packers expenses has to be approved by Business head/ Functional head.

Transfers can be through :

Internal Job Posting (IJP) Voluntary transfer - Employee can send a written request for

voluntary transfer only after completing 12 months of service at the original location

Other Business requirements.

Transfer/Relocation


Relocation benefits i) Relocation allowance: will be given to the employee in case of permanent relocation. This amount will not exceed one month’s Basic salary. ii) Disturbance allowance: up to Rs. 5,000 per school/ college going child, subject to a maximum of two children iii) Brokerage: The employee will be paid one time brokerage which will be equivalent to one month rental, subject to submission of necessary documents. This is applicable to level of AVP and above. iv) Travel Allowance: As per Travel Policy.

v) Movers and Packers allowance as per the policy

Transfer/Relocation


Mobile policy

Handset & Reimbursements: Employee to procure the handset AVP and above need to procure a PDA (Blackberry Services) If billing exceeds ceiling, the same will be recovered from salary.

Coverage and Scope

Employees on field - Sales and collections teamEmployees who are Assistant Manager and Above.Employees who are covered under mobile allowance in their CTC will not be eligible for reimbursement

Guidelines: The mobile phone is ‘switched on’ throughout the day. All employees will have to opt for TATA CDMA/GSM. Cost of Repairs and Maintenance will be borne by user. Handset will be replaced after 3 years, and old handset can be retained without any recovery. In case of loss of handset, the same will be replenished by employee himself.

Level Grades Max Reimbursement For Handset

Max Reimbursement For Call Charges

Executives B1 Rs. 1,500 Rs. 500

Team Leaders to Asst. Managers B2 Rs. 3,000 Rs. 750

Managers B3 Rs. 5,000 Rs. 1,000 Sr. Managers B4 Rs. 10,000 Rs. 1,500


Travel Policy

Reservation (through authorised agent)/ Cancellation charges may be reimbursed with approval. Conveyance / Travel reimbursement claims needs to be submitted before 15th of the month. Claims older than 30 days will require Regional Manager’s approval. Claims older than 90 days will not be entertained unless approved by the Business head and COO. Business head/ Functional head can approve tour advance of an employee which can later be settled against bills If the bills are not submitted within 15 days after completion of travel, the advance amount will be recovered from the salary. Local Conveyance, Travel requisition and expenses for all employees of the level from Executive to State Head has to be recommended by reporting Manager and approved by the respective verticals as per amounts mentioned below.

Particulars Tier 1 Tier 2 Tier 3

Entitlement for Hotel*Actuals uptoRs. 3,000

Actuals uptoRs. 2,250

Actuals upto Rs. 1,250

Meals(Applicable for same day return travel)

Rs. 600 Rs. 450 Rs. 300

Travel Allowance - No bills required(Employee makes own arrangement for lodging and boarding)

Rs. 750 Rs. 600 Rs. 300

Team Leaders and Asst. Managers - B2Executives and Sr. Executives - B1



Actuals uptoRs. 1100

Actuals upto Rs. 600


Rs. 350 Rs. 300 Rs. 250

Travel Allowance - No bills required(Employee makes arrangement for lodging and boarding)

Rs. 375 Rs. 300 Rs. 150

Collections - X-Bucket and 1-4 Bucket, SAM (LPO), Sales & MarketingCollections - X-Bucket and 1-4 Bucket, SAM (LPO), Sales & Marketing


Corporate, Support Functions, PDC, CPA, FAO, HRSS, Voice SupportCorporate, Support Functions, PDC, CPA, FAO, HRSS, Voice Support

Reservation (through authorised agent)/ Cancellation charges may be reimbursed with approval. Conveyance / Travel reimbursement claims needs to be submitted before 15th of the month. Business head/ Functional head can approve tour advance of an employee which can later be settled against bills If the bills are not submitted within 15 days after completion of travel, the advance amount will be recovered from the salary. Ground transportation for female employees will be provided from their residence/ hotel to the point of departure and from the point of arrival to the hotel/ residence/ office/ place of visit for travel before 6:00 am and after 8:30 pm.

Travel Policy



Actuals uptoRs. 1100

Actuals upto Rs. 600/-


Rs. 350/- Rs. 300/- Rs. 250/-


Rs. 375/- Rs. 300/- Rs. 150/-


Entitlement for Hotel*Actuals uptoRs. 3,000/-

Actuals uptoRs. 2,250/-

Actuals upto Rs. 1,250/-


Rs. 600/- Rs. 450/- Rs. 300/-


Rs. 750/- Rs. 600/- Rs. 300/-

Executives and Sr. Executives - B1 Team Leaders and Asst. Managers B2

Tour Expenses – Ceiling Per day


Personal vehicle for official TravelPersonal vehicle for official Travel

Four Wheeler: Rs. 9 per km.(Car capacity of 1.6 L and above, entitlement will be Rs. 12 per km).Two Wheeler: Rs. 1.75 per km.


Entitlement for Hotel* Actuals up toRs. 6,000/-

Actuals up to Rs. 4,500/-

Actuals up toRs. 2,500/-


Actuals uptoRs. 1,200/-

Actuals up to Rs. 900/-

Actuals uptoRs. 500/-

Travel Allowance - No bills required(Employee makes own arrangement for lodging and boarding)

Rs. 1,500/- Rs. 1,125/- Rs. 625/-

Manager to Sr. Manager – B3 & B4

Corporate, Support Functions, PDC, CPA, FAO, HRSS, Voice SupportCorporate, Support Functions, PDC, CPA, FAO, HRSS, Voice Support

Travel Policy


Employees in Stressed Asset Management vertical will not be eligible for local conveyance within their territory limits (25 km from their base location).The amount given below is a ceiling of Local conveyance and Travel expenses combined together.

Combined Ceiling (Amount in Rs.) per month

Approver Executive (CRE/ LRE) Team Leader State Head

Regional Manager Up to 3,000 Up to 3,500 Up to 4,000

Approval Matrix – Sales and MarketingApproval Matrix – Sales and Marketing

Position Travel ConveyanceRegional Sales Manager Rs. 30,000/- Rs. 5,000/-

State Head Rs. 6,500/- Rs. 3,500/-

Team Leader Rs. 3,000/- Rs. 3,000/-

Business Development Manager - Rs. 2,000/-

Level ApproverRegional Sales Manager Head-Sales and Marketing

State Head Regional Sales Manager

Team Leader, Business Development Manager State Head

Local conveyance and Travel expense limits (pm)Local conveyance and Travel expense limits (pm)

Personal vehicle for official TravelPersonal vehicle for official Travel

Four Wheeler: Rs. 9 per km.(Car capacity of 1.6 L and above, entitlement will be Rs. 12 per km).Two Wheeler: Rs. 1.75 per km.

Travel Policy


What you need to do:

• Each manager/ supervisor must contact any member of the Redressal Committee immediately upon receipt of a complaint and must be alert to retaliatory action or reprisals.• Where individuals believe they have been a victim of harassment, they should record the following details relating to the incident:

1. Date2. Time3. Place4. Names of any witnesses5. Details of behavior complained against

Redressal can be formal or informal.

Policy against Sexual Harassment

Objective:Provide employees a work environment free of harassment at the workplace. Harassment and sexual harassment in particular, vitiates the environment "any unwanted and unwelcome sexually oriented behavior."

It includes (but is not limited to) such unwelcome conduct with sexual overtones (whether direct or by implication)


Policy against Sexual Harassment (contd.)

What happens after your redressal:

• The Redressal Committee will then carry out a hearing• The Redressal Committee's conclusions will be communicated to the parties in writing with the recommended action for the Head of Human Resources.• Formal action on the basis of the recommendation will be decided by the Head of Human Resources after discussing the Redressal Committee's recommendations with the Managing Director of the Company.

Who is Redressal Committee & what is their role:

The Redressal Committee, with a composition of at least 50% women members, will be headed by a woman and will include an external woman member conversant with the issue of sexual harassment

The e-Nxt custodian of these matters is Mr. Chittaranjan Datar (Head – Legal & Compliance). He can be contacted at [email protected]

What happens after your redressal:

• The Redressal Committee will then carry out a hearing• The Redressal Committee's conclusions will be communicated to the parties in writing with the recommended action for the Head of Human Resources.• Formal action on the basis of the recommendation will be decided by the Head of Human Resources after discussing the Redressal Committee's recommendations with the Managing Director of the Company.

Who is Redressal Committee & what is their role:

The Redressal Committee, with a composition of at least 50% women members, will be headed by a woman and will include an external woman member conversant with the issue of sexual harassment

The e-Nxt custodian of these matters is Mr. Chittaranjan Datar (Head – Legal & Compliance). He can be contacted at [email protected]


“Every employee of a Tata Company shall promptly report to the management any actual or possible violation of the Code or an event he becomes aware of that could affect the business or reputation of his or any other Tata Company.”

Accordingly, this Whistle Blower Policy ("the Policy") has been formulated with a view to provide a mechanism for employees of the Company to approach the Chairman of the Audit Committee of the Company. All Protected Disclosures should be addressed to the Chairman of the Audit Committee of the Company.

The contact details of the are as under: Chairman of the Audit Committee Mr. Govind Sankaranarayanan,‘152’ Palm Court, 2nd Floor, Flat No 6, Opposite Oval Maidan, Maharshi Karve Road,Churchgate, Mumbai – 400 020 Tel.: 267459063 /9223332933.

Whistle Blower Policy


Reward and Recognition

Objective• To reward and recognise achievements of our employees• Create a recognition platform across verticals and locations.• To provide guidelines to recognize specific, unique, value

added and critical performance incidents within or beyond expected & predefined performance objectives.

• To reward these performances through monetary or non-monetary terms indicating organisational recognition and appreciation towards the employees.

• Create a sustainable and practical R&R.

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Star Awards


Star Awards – synopsis


Objective• Kudos! is e-Nxt’s non-monetary recognition platform. • Employees should be recognized immediately for behaviors and performance

that represent/ build the organizational culture. It could be –• A job well done/ Performance• Support provided/ Team work• Display of Integrity or Excellence• Innovation • Going beyond the call of duty/ Customer Service

40

Reward and Recognition (contd.)

Objective• We appreciate the invaluable contribution made by

employees towards the growth and success of e-Nxt. • To reward dependability, motivation and experience of

employees who have completed 5 years in the organization, we present them with Long Service Awards.


The Group Healthcare Program at e-Nxt includes the following -• Group Mediclaim Benefits (GMC)• Group Personal Accident Policy (GPA)• Group Term Life insurance (GTL)

Policy Period : 1st April 2012 to 31st March 2013

Grade wise coverage & premium amount that would be deducted monthly from the employee’s salary is as below –

- Please update your family details on the Online Attendance System

Grade DesignationsSum Insured (GMC)

Sum Insured (GPA )Sum Insured (GTL)

Premium amount p.m.

B1 - B2 CRE/Executive/Sr.Executive/TL/Asst. Manager

1,00,000 3,00,000 3,00,000 230

B3 Manager/State Head 2,00,000 6,00,000 6,00,000 350

B4Sr. Manager/Regional Manager

5,00,000 6,00,000 6,00,000 350

B5 - B6 AVP/VP/Business Head 10,00,000 12,00,000 12,00,000 500

Health Care Programme


Team Bonding

Team leader / Manager of a department can spend an amount of Rs. 75/- per employee per month on employee engagement activities like picnic, movie, lunch/ Dinner, etc.

Rules for spending:An Employee will be eligible for Rs. 75 per month.The team can spend it monthly or can accumulate upto March and celebrate a large event.No spending in advance.The expense must be approved by Business head.

Company does not take any responsibility of such arrangements/ event. The leader is advised to take full precaution and keep business sensitivity in

mind.


Snapshot – e-Nxt day celebration 2012

43

Theme for e-Nxt Day 2012 – Raise the Bar


Contact List

For any query or issue related to joining formalities, please contact your concerned HR person. For other specific queries, please follow these numbers. It is a good practice to resolve any query through proper channel. Follow these contacts by keeping your Line Manager and HR informed.* Contacts may vary during the course of time. Details can always be obtained through the board line number - +91-22-67627400

Region/ Department Point of Contact Email Id Contact Number Region/ Department Point of Contact Email Id Contact Number

FAO, Collections & LPO Retail - Mumbai, Rest of Maharashtra, Goa, Chhattisgarh

Nitu Singh [email protected]/ 02261317859 Bank Account Yogesh Salvi [email protected] 02267627446

CPC, CPA, Branch Operations, Call Center, PDC Shraddha Palav [email protected] 02261317859

Attendance, Email and Domain generation

Rinkel Serrao [email protected] 02267627539

North Region Poonam Dhiman [email protected] 9250002804 Conveyance/ Travel Madhuri Naik [email protected] 022-67627440/ 7433

West Region and Corporate Recruitments Tushar Patel [email protected] 02267627410 Confirmation Letter Subhash Kharat [email protected] 02267627466

FAO, Collections & LPO Retail - Madhya Pradesh, Gujarat

Harikrishna Mistry [email protected] Full and Final

Settlement Udayshankar Mankan [email protected] 022-67627414

East Region Pritha Raha [email protected] 033-64511745

Temporary Id Card for West Region (except Thane-Wagle and Thane-Lodha Location) and Permanent ID Card

Nitin More [email protected] 02267627507

JLR and Sales & Marketing – West (except Gujarat) Yohun Lobo [email protected] 022 67627470 E-code, transfer and

Appointment [email protected]

South Region Ashok G [email protected] 9246332177 IT Helpdesk Central Team at Hyderabad [email protected]

Sales & Marketing - Gujarat, MP Harikrishna Mistry [email protected] Medi-Claim/

Insurance Ms. Geeta/ Swati Tawade

[email protected]

9321988258/022-67627436

Queries Related to HR Ask HR [email protected] Mobile Reimbursements Ameeta Nadkani [email protected]

Salary slips/ Salary issues Payroll team [email protected] 02267627444/6 Joining Kit [email protected]


Thank You!