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The Power and the Place Presented to Network Professional Association November 20, 2002

Integrated Disaster Recovery Site

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Page 1: Integrated Disaster Recovery Site

The Power and the Place

Presented toNetwork Professional Association

November 20, 2002

Page 2: Integrated Disaster Recovery Site

Introducing

The Region’s First

Integrated Disaster Recovery Site

IDRS

Page 3: Integrated Disaster Recovery Site

© 2002 Recovery Point Systems, Inc. all rights reserved 3

Agenda

Who is Recovery Point Systems?

What is an IDRS?

Why does it matter?

Questions?

Page 4: Integrated Disaster Recovery Site

© 2002 Recovery Point Systems, Inc. all rights reserved 4

Who is Recovery Point Systems?

Created by First Federal Corporation

Senior management averages more than 20 years of DR experience

Client base includes commercial and federal customers

Facility suitable for use by federal agencies requiring secure data services

RPS offers the first and only Integrated Disaster Recovery Site (IDRS) in the region

Hardened site with all redundant services

Page 5: Integrated Disaster Recovery Site

© 2002 Recovery Point Systems, Inc. all rights reserved 5

End-user hotsite with voice recovery services

Secure data center for online application recovery

Certified media storage

Technology replacement solutions

An IDRS is an integrated facility with all the services needed for full disaster

recovery.

Page 6: Integrated Disaster Recovery Site

© 2002 Recovery Point Systems, Inc. all rights reserved 6

Hotsite

End-user hotsite with voice recovery services

Hosting Center

Secure data center for online application recovery

Page 7: Integrated Disaster Recovery Site

© 2002 Recovery Point Systems, Inc. all rights reserved 7

Media Vaults

Certified media storage

Technology replacement solutions

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© 2002 Recovery Point Systems, Inc. all rights reserved 8

An IDRS Includes: End-user Hotsite with Voice Recovery

100 acoustical workspaces

Expandable to 200 workspaces

Fax machines, printers and copier

Remote accessibility to data and voice

T-1 Internet service

Recovery Room Semi-Private Spaces

Strategy Room

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© 2002 Recovery Point Systems, Inc. all rights reserved 9

Hotsite Workspace Configuration

Typical workspaces:

• 48" configuration with acoustical panels for privacy

• 2 drawers of lockable storage

• Articulating keyboard tray

• Fully adjustable ergonomic chair with arms

Typical desktop equipment:

• IBM NetVista 1 GHz PC

• 256 RAM

• 20 GB HDD

• T1 Internet access

• 24-button Fujitsu digital speakerphone

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© 2002 Recovery Point Systems, Inc. all rights reserved 10

One Hour Voice Recovery Services

Fujitsu 9600ES switch

24-button digital display telephones

Call routing tables can be preloaded & quickly activated

Full ACD functionality for call center applications

Voicemail services

IntelliCenter call center management software

Remote access to PBX for customer updates

Page 11: Integrated Disaster Recovery Site

© 2002 Recovery Point Systems, Inc. all rights reserved 11

An IDRS Includes:Secure Data Center for Online Application Recovery

No access data center

Hosting services

24x7 monitoring

Enterprise or dedicated tape back-up

DNS services with remote management

Remote, plug-level power management

Page 12: Integrated Disaster Recovery Site

© 2002 Recovery Point Systems, Inc. all rights reserved 12

Media stored in secure, 6 hour fire-rated, environmentally controlled vaults

Offers 24x7 delivery, 365 days a year

Includes tracking & bar-code system software

Data reconstruction insurance

An IDRS Includes: Certified Data Storage

Page 13: Integrated Disaster Recovery Site

© 2002 Recovery Point Systems, Inc. all rights reserved 13

An IDRS Includes: Flexible Technology Replacement Solutions

AvailabilityService Option

Recovery Anywhere 24 HoursMobile Systems

24, 48 or 72 hoursQuick Ship Programs

Ready for Use Upon DeclarationFloor-provisioned Technology

“Near-line” RecoveryPre-provisioned Systems

Fail-over Recovery OptionMirrored Systems / Active-Active

Page 14: Integrated Disaster Recovery Site

© 2002 Recovery Point Systems, Inc. all rights reserved 14

Why does it matter?

Page 15: Integrated Disaster Recovery Site

© 2002 Recovery Point Systems, Inc. all rights reserved 15

Hotsite

Client

Off-site Storage Vendor

Page 16: Integrated Disaster Recovery Site

© 2002 Recovery Point Systems, Inc. all rights reserved 16

This is the XYZ Company and we are declaring a disaster! We are on

our way to your hotsite!!No problem. We will be ready for you. Call your off-site storage vendor and have your tapes sent

here.

Client

Hotsite Vendor

Page 17: Integrated Disaster Recovery Site

© 2002 Recovery Point Systems, Inc. all rights reserved 17

This is the XYZ Company. We have a disaster!! Send our tapes to the hotsite

now!! OK. They’re on the way!

Client

Off-site Storage Vendor

Page 18: Integrated Disaster Recovery Site

© 2002 Recovery Point Systems, Inc. all rights reserved 18

Hotsite

Oops! Sorry, you can’t come in! Someone else beat you here. You

will have to go to our other facility, 800 miles west of here!!

Client

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© 2002 Recovery Point Systems, Inc. all rights reserved 19

Client

Oh No!

Page 20: Integrated Disaster Recovery Site

© 2002 Recovery Point Systems, Inc. all rights reserved 20

This is the XYZ Company. NOW we need to send the

tapes to a different hotsite!!!

Oops! The tapes are already on their way to the first hotsite. You

need to call the hotsite and tell them to

forward the tapes.

Client

Off-site Storage Vendor

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© 2002 Recovery Point Systems, Inc. all rights reserved 21

Client

This is getting worse!

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© 2002 Recovery Point Systems, Inc. all rights reserved 22

This is the XYZ Company again. Our tapes our coming to your

facility, BUT you have shifted us to a different facility. We need you to send our tapes there when

you get them!

OK. We will send the tapes to the other

facility when they arrive here. How many

containers of tapes?

Five Containers.

Hotsite

Client

Page 23: Integrated Disaster Recovery Site

© 2002 Recovery Point Systems, Inc. all rights reserved 23

Other Hotsite

Client

Page 24: Integrated Disaster Recovery Site

© 2002 Recovery Point Systems, Inc. all rights reserved 24

Other Hotsite

Where are my tapes??

Uh…they haven’t arrived

yet.

Page 25: Integrated Disaster Recovery Site

© 2002 Recovery Point Systems, Inc. all rights reserved 25

Client

This is really bad!

Page 26: Integrated Disaster Recovery Site

© 2002 Recovery Point Systems, Inc. all rights reserved 26

Other Hotsite

Minutes, Hours, Days later…

There are only four containers! There

should be five!

Uh… that’s all they gave us…

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© 2002 Recovery Point Systems, Inc. all rights reserved 27

Client

This is another disaster!

Page 28: Integrated Disaster Recovery Site

© 2002 Recovery Point Systems, Inc. all rights reserved 28

Client

With an IDRS, you will turn this face into…

Page 29: Integrated Disaster Recovery Site

© 2002 Recovery Point Systems, Inc. all rights reserved 29

Because…

…this face!

Page 30: Integrated Disaster Recovery Site

…everything you need is already in one place!

Hotsite

Hosting Center Storage Vaults

Technology Replacement Solutions

Page 31: Integrated Disaster Recovery Site

© 2002 Recovery Point Systems, Inc. all rights reserved 31

Recovery Point Systems’ IDRS

Page 32: Integrated Disaster Recovery Site

Questions?

240-632-7000

[email protected]

http://www.Recoverypoint.com