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The Power and the Place
Presented toNetwork Professional Association
November 20, 2002
Introducing
The Region’s First
Integrated Disaster Recovery Site
IDRS
© 2002 Recovery Point Systems, Inc. all rights reserved 3
Agenda
Who is Recovery Point Systems?
What is an IDRS?
Why does it matter?
Questions?
© 2002 Recovery Point Systems, Inc. all rights reserved 4
Who is Recovery Point Systems?
Created by First Federal Corporation
Senior management averages more than 20 years of DR experience
Client base includes commercial and federal customers
Facility suitable for use by federal agencies requiring secure data services
RPS offers the first and only Integrated Disaster Recovery Site (IDRS) in the region
Hardened site with all redundant services
© 2002 Recovery Point Systems, Inc. all rights reserved 5
End-user hotsite with voice recovery services
Secure data center for online application recovery
Certified media storage
Technology replacement solutions
An IDRS is an integrated facility with all the services needed for full disaster
recovery.
© 2002 Recovery Point Systems, Inc. all rights reserved 6
Hotsite
End-user hotsite with voice recovery services
Hosting Center
Secure data center for online application recovery
© 2002 Recovery Point Systems, Inc. all rights reserved 7
Media Vaults
Certified media storage
Technology replacement solutions
© 2002 Recovery Point Systems, Inc. all rights reserved 8
An IDRS Includes: End-user Hotsite with Voice Recovery
100 acoustical workspaces
Expandable to 200 workspaces
Fax machines, printers and copier
Remote accessibility to data and voice
T-1 Internet service
Recovery Room Semi-Private Spaces
Strategy Room
© 2002 Recovery Point Systems, Inc. all rights reserved 9
Hotsite Workspace Configuration
Typical workspaces:
• 48" configuration with acoustical panels for privacy
• 2 drawers of lockable storage
• Articulating keyboard tray
• Fully adjustable ergonomic chair with arms
Typical desktop equipment:
• IBM NetVista 1 GHz PC
• 256 RAM
• 20 GB HDD
• T1 Internet access
• 24-button Fujitsu digital speakerphone
© 2002 Recovery Point Systems, Inc. all rights reserved 10
One Hour Voice Recovery Services
Fujitsu 9600ES switch
24-button digital display telephones
Call routing tables can be preloaded & quickly activated
Full ACD functionality for call center applications
Voicemail services
IntelliCenter call center management software
Remote access to PBX for customer updates
© 2002 Recovery Point Systems, Inc. all rights reserved 11
An IDRS Includes:Secure Data Center for Online Application Recovery
No access data center
Hosting services
24x7 monitoring
Enterprise or dedicated tape back-up
DNS services with remote management
Remote, plug-level power management
© 2002 Recovery Point Systems, Inc. all rights reserved 12
Media stored in secure, 6 hour fire-rated, environmentally controlled vaults
Offers 24x7 delivery, 365 days a year
Includes tracking & bar-code system software
Data reconstruction insurance
An IDRS Includes: Certified Data Storage
© 2002 Recovery Point Systems, Inc. all rights reserved 13
An IDRS Includes: Flexible Technology Replacement Solutions
AvailabilityService Option
Recovery Anywhere 24 HoursMobile Systems
24, 48 or 72 hoursQuick Ship Programs
Ready for Use Upon DeclarationFloor-provisioned Technology
“Near-line” RecoveryPre-provisioned Systems
Fail-over Recovery OptionMirrored Systems / Active-Active
© 2002 Recovery Point Systems, Inc. all rights reserved 14
Why does it matter?
© 2002 Recovery Point Systems, Inc. all rights reserved 15
Hotsite
Client
Off-site Storage Vendor
© 2002 Recovery Point Systems, Inc. all rights reserved 16
This is the XYZ Company and we are declaring a disaster! We are on
our way to your hotsite!!No problem. We will be ready for you. Call your off-site storage vendor and have your tapes sent
here.
Client
Hotsite Vendor
© 2002 Recovery Point Systems, Inc. all rights reserved 17
This is the XYZ Company. We have a disaster!! Send our tapes to the hotsite
now!! OK. They’re on the way!
Client
Off-site Storage Vendor
© 2002 Recovery Point Systems, Inc. all rights reserved 18
Hotsite
Oops! Sorry, you can’t come in! Someone else beat you here. You
will have to go to our other facility, 800 miles west of here!!
Client
© 2002 Recovery Point Systems, Inc. all rights reserved 19
Client
Oh No!
© 2002 Recovery Point Systems, Inc. all rights reserved 20
This is the XYZ Company. NOW we need to send the
tapes to a different hotsite!!!
Oops! The tapes are already on their way to the first hotsite. You
need to call the hotsite and tell them to
forward the tapes.
Client
Off-site Storage Vendor
© 2002 Recovery Point Systems, Inc. all rights reserved 21
Client
This is getting worse!
© 2002 Recovery Point Systems, Inc. all rights reserved 22
This is the XYZ Company again. Our tapes our coming to your
facility, BUT you have shifted us to a different facility. We need you to send our tapes there when
you get them!
OK. We will send the tapes to the other
facility when they arrive here. How many
containers of tapes?
Five Containers.
Hotsite
Client
© 2002 Recovery Point Systems, Inc. all rights reserved 23
Other Hotsite
Client
© 2002 Recovery Point Systems, Inc. all rights reserved 24
Other Hotsite
Where are my tapes??
Uh…they haven’t arrived
yet.
© 2002 Recovery Point Systems, Inc. all rights reserved 25
Client
This is really bad!
© 2002 Recovery Point Systems, Inc. all rights reserved 26
Other Hotsite
Minutes, Hours, Days later…
There are only four containers! There
should be five!
Uh… that’s all they gave us…
© 2002 Recovery Point Systems, Inc. all rights reserved 27
Client
This is another disaster!
© 2002 Recovery Point Systems, Inc. all rights reserved 28
Client
With an IDRS, you will turn this face into…
© 2002 Recovery Point Systems, Inc. all rights reserved 29
Because…
…this face!
…everything you need is already in one place!
Hotsite
Hosting Center Storage Vaults
Technology Replacement Solutions
© 2002 Recovery Point Systems, Inc. all rights reserved 31
Recovery Point Systems’ IDRS