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Integrative Mapping Strategies
Integrative Mapping StrategiesJeremy BixbyWLIA 2013Lake Geneva, Wisconsin
Systems Integration Video
Takeaway #1Integrative apps create value, thus increasing ROI. 3 ways:Increases the lifespan of appGet more out of existing enterprise applicationsOptimizes processes by eliminating work overlap
Takeaway #2Resource utilizations are optimized when technology enhances and allows business processes to optimize.3 ways:Reduces workloadAccomplish more with lessEnables staff with more and better data, faster
Takeaway #3Customers/Citizens expect superior, exciting mobile experiences. 3 ways:Standard and stylized UI INCLUDING basemapsIntegrate UI with organizational branding strategyCreate emotional connection with end user
NOT Integrative
Asset ManagementPermittingGIS
IT InfrastructureIntegration Architecture
Asset ManagementPermittingGIS
Internet, intranets
IT InfrastructureROIROI = (value investment)/investmentHow to increase ROI? Decrease investmentIncrease valueSome combination
Decrease InvestmentNot a bad strategyEsri FlexViewerEsri app templatesArcGIS OnlineGeoMoose/Open SourceDerives value from content, not deliveryAccess to layersAccess to tools
Increase ValueHow much do users get out of it?Focus on answering 3 key questions:
Is it useful?Is it usable?Is it desirable?
User ExperienceIs it useful?It is useful to me. It meets my needs.StrategyBuild consensus, get buy-inHave stakeholder meetingsFigure out what useful meansInvolve ALL of the stakeholdersEnterprise software systems that overlap? Identify areas for process improvement through technology
Example: Usefulness
Internet, intranets
CRM SoftwareWeb APIAssigns Requests to correct StaffNotifies staff of requestReturns updates to device as they are enteredWrites submitted image to correct field and web server
Phase 2: Asset Management
Internet, intranets
CRM SoftwareWeb APIInsert correct SR data to both CRM and AMRetrieves work updates from work performed by crews in AM
Asset Management DatabaseIs it usable?I am able to use the product easilyUse a common basemap across all web appsWorry about your servers performance:Is it slow to respond to requests?RDBMS, AGS, SDE on one server?Is the server old?Consider switching out to a cloud-based solutionArcGIS Online ($2500 per year)Google Maps Engine ($20,000 per year!)Is it desirable?I like the way the product looks and feels - NielsenDopamine or emotional ForresterStrategyOptimize the app designs beauty.Are the icons optimized for the interface?Retina for iOS devices?Is there a branded splash screen?Is it desirable?Is the app branded with organizational assets?Is the basemap beautiful?Questions?