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Member - Presicion Time kiosks are no longer carrying Swiss Legend brands due to continuous defects, specifically issues with sapphire coated crystals, poorly angles hands, and band issues. Member Geek amaghsadi Interesting Intel about Invicta and SL from Precision Time Folks Join Date: Jul 2009 Posts: 39
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amaghsadi
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Posts: 39
Interesting Intel about Invicta and SL from Precision Time Folks
I was out this weekend on a house hunting mission, per my wife's orders, when I decided to stop in at
the mall to take a look at the precision time booth. I stop there every now and then in search of deals
and to "try out" Invictas and Swiss Legends, before I buy them on Shop. Anyways, I was shooting the
breeze with the salesman (who is a watchgeek) about brands, materials, etc, when he mentioned that
he was recently part of a coorperate briefing/training session. When I asked him what the session
entailed, he informed me of some interesting developments. PLEASE KEEP IN MIND THAT I AM JUST
PASSING ON INFORMATION PROVIDED TO ME. I HAVE NO WAY OF VERIFYING IF THE INFORMATION IS
ACCURATE. I have a feeling that some of this info may cause a debate.
- Presicion Time kiosks are no longer carrying Swiss Legend brands due to continuous defects,
specifically issues with sapphire coated crystals, poorly angles hands, and band issues.
- Precision Time requested the Flame Fusion MOH level from Invicta. Apparently, customers from all
over have been frequently asking about it. The head of sales for Precision Time had a meeting with
someone from Invicta a few weeks ago. Invicta said that FF crystals are harder than a mineral, but are
softer than a sapphire (between a 7.5 and 8 on the MOH scale).
- Precision Time kiosks have been flooded with questions regarding the difference between "Swiss
Made", "Swiss Movt", and "Swiss". I know this is a beatdown, shot, and resurected (only to be shot
down again) debate, but feel good knowing that retailers are stocking up on Motrin too. Anyways, they
are considering posting FAQ sheets in their kiosk regarding this.
So, after my discussion I decided to continue my mission and travel onward. A few hours later, I ended
up at another Precision Time kiosk at another mall. I went in pretending not to be a watchgeek. I asked
questions about brands, movemements, materials, etc. that led to the same information I provided
above. So, at the end of the day I came up short on finding a place to live, but obtained some interesting
info on my most important hobby. Folks, I just want to be clear that I'm don't know if the information I
obtained is accurate. I just thought it was interesting enough to pass on. Don't kill the messenger!
However, if you insist on doing so, I'll provide you the address of my in-laws .
3 Lastest Threads by amaghsadi
Thread Forum Last Poster Replies Views Last
Post
Interesting Intel about Invicta
and SL from... General Invicta Watch Discussions amaghsadi 37 573
08-
02-
2010
11:03
AM
Lupah homage or knock-off on
SHOP! General Invicta Watch Discussions amaghsadi 27 552
07-
28-
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10:01
AM
altered commander Swiss Legend Baronejoe 33 717
03-
26-
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11:06
PM
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#2
Today, 11:11 AM
50mm&up
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Where was this, the first one? I go to the South Shore Plaza one in Braintree mass. and the guy who
works there is a Geek.
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#3
Today, 11:12 AM
Russell3
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I think it just goes to show that the average consumer is more educated.
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#4
Today, 11:13 AM
andyboy
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Thanks for the info, Keep up the good work !!!!!!!!!!
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#5
Today, 11:14 AM
reserveman
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Its not just us wondering whats up
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#6
Today, 11:18 AM
amaghsadi
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Quote:
Originally Posted by 50mm&up
Where was this, the first one? I go to the South Shore Plaza one in Braintree mass. and the guy who
works there is a Geek.
The first one was by Shoreline, the second was in Lynwood...both North of Seattle.
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#7
Today, 11:23 AM
FloridaGary
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Ok, what's your in-laws address? LOL!
Although I don't own any, I'm surprised to hear about Swiss Legend. Has there been any buzz on this
forum regarding poor quality?
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#8
Today, 11:23 AM
the watcher
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Very interesting, thanks for the info. BTW, I own several swiss legends and have never had the problems
with them that you described. Plus, if I did, Lior's CS is excellent. JMHO.
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#9
Today, 11:24 AM
50mm&up
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Quote:
Originally Posted by amaghsadi
The first one was by Shoreline, the second was in Lynwood...both North of Seattle.
Oh, ok. Thanks.
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#10
Today, 11:28 AM
bwag829
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What am I missing other than you are house less?
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#11
Today, 11:28 AM
amaghsadi
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Quote:
Originally Posted by FloridaGary
Ok, what's your in-laws address? LOL!
Although I don't own any, I'm surprised to hear about Swiss Legend. Has there been any buzz on this
forum regarding poor quality?
Not recently. I know there were some issues a couple of years ago, mostly concerning plating and the
butterfly clasp on the commanders, but nothing new. Both salesmen mentioned plating, issues with the
sapphire coating, clasp designs (commanders in particular) and tilted hands. They may be having issues
with older models still in their inventory.
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#12
Today, 11:32 AM
samsonswatch
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The Swiss thing will never die and we will all be hearing about this one until we die. Boring Boring - So
tired of that one. The FF issue sounds only like an inquiry. But the SL thing I am not buying. Partly
because of all the Geeks around here who love to grip have never stated any of the issue that he
described. I have 8 SL watches and have never had any issues with them. Who buys a watch at the mall
anyway?
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#13
Today, 11:35 AM
amaghsadi
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Quote:
Originally Posted by FloridaGary
Ok, what's your in-laws address? LOL!
Although I don't own any, I'm surprised to hear about Swiss Legend. Has there been any buzz on this
forum regarding poor quality?
Oh, the other thing that was mentioned was that they had issues with their commanders and a couple of
other models regarding the chrono second hand. The chrono second hand can be misaligned with a
gentle tap to the side and can float a couple of milimeters in either direction. I have experienced this
with my commander, but never thought it was an issue to be concerned about. I have had it for over a
year and the chrono hand still works and has not fallen off yet. Regarding the crystal, I have a couple of
minor scratches on my commander that I thought were questionable (based on what I hit it on and the
lack of force), but then again I don't know my own strength. He mentioned that the coating would
discolor and peel or crack away. I am really curious about the floating hand. It's barely noticable.
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#14
Today, 11:36 AM
wesco
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Interesting info thanks
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#15
Today, 11:39 AM
amaghsadi
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Quote:
Originally Posted by samsonswatch
The Swiss thing will never die and we will all be hearing about this one until we die. Boring Boring - So
tired of that one. The FF issue sounds only like an inquiry. But the SL thing I am not buying. Partly
because of all the Geeks around here who love to grip have never stated any of the issue that he
described. I have 8 SL watches and have never had any issues with them. Who buys a watch at the mall
anyway?
I have never bought one at the mall. Their prices are usually more than anywhere else, plus no valuepay
option. I go there and try them out prior to buying them on Shop. It's a great way to try out the product
you are interested in w/o having to wait a few days to see if it fits.
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#16
Today, 11:40 AM
CharlieB
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Quote:
Originally Posted by amaghsadi
The first one was by Shoreline, the second was in Lynwood...both North of Seattle.
Is the one in Lynwood the Alderwood mall?
Buy my house, 180 degree view of the Sound, 60 second walk to the beach, a few miles north of Everett.
Your wife will love it.
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#17
Today, 11:40 AM
amaghsadi
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Quote:
Originally Posted by CharlieB
Is the one in Lynwood the Alderwood mall?
Buy my house, 180 degree view of the Sound, 60 second walk to the beach, a few miles north of Everett.
Your wife will love it.
Thats the one!
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#18
Today, 11:41 AM
Baronejoe
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I wouldn't want to get into what is truth or what is fiction...
BUT... one would think that part of the solution to the Invicta Customer Service / Volume / Backlog issue
would be to make a company like Precision Time an authorized service partner of Invicta. And have
availability of parts that have know issues -- like lost screws; dead batteries, buckles, clips, pins, etc.
I'm sure they would be able to offload some of the work from Florida... and maybe have a Happier
Customer Base when it comes to service.
Just my opinion!!!
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#19
Today, 11:41 AM
richretired
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Glad to see you are a TRUE GEEK. Watches first, place to live later!!
Keep up the good work.
Rich
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#20
Today, 11:42 AM
watch_crazzy
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the JC Penneys around here carry Invicta and have good sales from time to time, so I buy watches from
the mall!!
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#21
Today, 11:46 AM
krayziehustler
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Quote:
Originally Posted by samsonswatch
The Swiss thing will never die and we will all be hearing about this one until we die. Boring Boring - So
tired of that one. The FF issue sounds only like an inquiry. But the SL thing I am not buying. Partly
because of all the Geeks around here who love to grip have never stated any of the issue that he
described. I have 8 SL watches and have never had any issues with them. Who buys a watch at the mall
anyway?
people here do not but as many SL as they do Invicta's which is why we hear about them less, also ppl
tend to be more passionate about Invicta's than SL (at least here). For example i have return 5 SL and 0
Invicta. Never made a thread about it
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#22
Today, 11:49 AM
amaghsadi
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Quote:
Originally Posted by Baronejoe
I wouldn't want to get into what is truth or what is fiction...
BUT... one would think that part of the solution to the Invicta Customer Service / Volume / Backlog issue
would be to make a company like Precision Time an authorized service partner of Invicta. And have
availability of parts that have know issues -- like lost screws; dead batteries, buckles, clips, pins, etc.
I'm sure they would be able to offload some of the work from Florida... and maybe have a Happier
Customer Base when it comes to service.
Just my opinion!!!
That is one of the points he mentioned is that their customers have to rely on the manufacturer's
warranty. Apparently, alot of people at Precision Time believe that they should have the parts in stock so
they can take care of the issues you mentioned above on the spot and increase repetative business.
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#23
Today, 12:02 PM
MamboKing
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You should be a detective, lol ... doesn't sound like you did much house hunting... don't tell your wife
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#24
Today, 12:05 PM
amaghsadi
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Quote:
Originally Posted by MamboKing
You should be a detective, lol ... doesn't sound like you did much house hunting... don't tell your wife
She asked what took so long. I simply told her it was traffic, but failed to elaborate that it was foot traffic
inside two different malls.
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#25
Today, 12:09 PM
ace3han
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I never see invicta or Swiss legend in any of the precision time stores I see. I didn't realize they sold
invicta.
D-Smoke Senior Member
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Quote:
Originally Posted by amaghsadi
The first one was by Shoreline, the second was in Lynwood...both North of Seattle.
I go to the one in the Tacoma Mall from time to time! I want to see some other PT's in other
malls but thats too far North for me to drive.
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#27
Today, 12:18 PM
CharlieB Senior Member
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Quote:
Originally Posted by CharlieB
Is the one in Lynwood the Alderwood mall?
Buy my house, 180 degree view of the Sound, 60 second walk to the beach, a few miles
north of Everett. Your wife will love it. Quote:
Originally Posted by amaghsadi
Thats the one!
The mall or the house?
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#28
Today, 12:23 PM
amaghsadi Member Member Geek
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Quote:
Originally Posted by CharlieB
The mall or the house?
The mall. You're house sounds great, but we are looking for a rental.
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#29
Today, 12:23 PM
Magster Senior Member True WatchGeek
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Location: Southern California Posts: 10,349
Interesting info, presented with humor... Well done!
I'll leave the subject matter alone since I do not go to PT stores...
It is interesting that the folks buying from malls are having the same questions about Swiss
"issues" as us watch geeks....
Good luck with the house hunting!!
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#30
Today, 12:28 PM
seveer42 Member
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Good info - thanks for sharing!!
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#31
Today, 12:30 PM
Chief68 WatchGeeks Moderator True WatchGeek
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Posts: 12,127 Real Name: Nick
I am kind of shocked to hear the SWI info and I am inclined to think that is not true. I can only say I own many Commanders and other models and have no issues. The other reason I have a problem believing it is Lior always takes care of the customers with great C/S which has been my experience. I know you are only reporting what you were told and I am only reporting
what I have experienced.
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#32
Today, 12:39 PM
imawatchgeek Senior Member Veteran Geek
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Thx for the info big A.
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#33
Today, 01:34 PM
DPM Senior Member Super Geek
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Posts: 1,039 Real Name: Dan
Good stuff. Thanks for the info. My wife has done the original footwork on our last two
houses and I can guarantee you that both houses were bought due to the proximity to her favorite malls.. You can always tell your wife you were looking out for her interests...
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#34
Today, 01:41 PM
Hotspur Senior Member
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Sent to look for a house - so I went watch shopping. Love it! A Watch Geek through and
through. __________________
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#35
Today, 01:47 PM
sanlover99 Senior Member
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i too would like to know the moh scale on both sides of the FF crystal.
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#36
Today, 02:37 PM
sandman20 Senior Member Super Geek
Join Date: May 2008 Posts: 1,150
Back a few years ago when I started buying watches through snbc I bought a few swiss
legends, had issues with all of them. Found them way less quality than invicta. Ended up
giving them all away. I haven't bought another one in at least 2 years so don't know if their quality has improved or not.
It willl interesting to hear from some experts who know about MOH scales how the flame
fusion crystal compares to the sapphire. Is it inferior?
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#37
Today, 02:45 PM
amaghsadi Member
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Quote:
Originally Posted by sandman20
Back a few years ago when I started buying watches through snbc I bought a few swiss legends, had issues with all of them. Found them way less quality than invicta. Ended up
giving them all away. I haven't bought another one in at least 2 years so don't know if
their quality has improved or not.
It willl interesting to hear from some experts who know about MOH scales how the flame
fusion crystal compares to the sapphire. Is it inferior?
Yeah, I bought a commander about 2-3 years ago that had an issue with the rosetone
plating (looked rubbed off in some areas) as well as the 30 minute chrono hand blocking the
regular minute hand. I returned it to shop and purchased another one a year later (w/o plating). The only issue I have had other than the crystal (which is possibly operator error) is
the chrono second hand that can be easily misaligned, but it still works.
It is possible that Precision Time had old inventory that belonged to batches known for
issues. I have heard good things about SW recently, especially their CS.
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#38
Today, 03:06 PM
amaghsadi Member Member Geek
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Quote:
Originally Posted by D-Smoke
I go to the one in the Tacoma Mall from time to time! I want to see some other PT's in
other malls but thats too far North for me to drive.
The selections in the two I visited weren't impressive, so I don't think you are missing much.
They are focusing more on their in house brand (Sotto, etc.)