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Home Inspector Qualifications Introductory Stakeholder Meeting
June 25, 2013
Today’s Goals
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▪ Introductions ▪ Engagement approach and plan going
forward ▪ Work to date
Public Commitment ▪ “This fall, as part of a broader consumer protection initiative, the
province will consult with home inspector associations, consumers, representatives from the real estate sector and other industry stakeholders on mandatory minimum qualifications for home inspectors.”
▪ “The province will work with industry partners to explore minimum qualifications that would aim to: Increase transparency of the profession Ensure a minimum standard of training Improve consistency in home inspections Enhance consumer protection.”
… MCS Release, October 1, 2012
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Background Robust home inspection industry ▪ Ontario resale homes are expected to increase to 201,100 in 2014 (CMHC)
▪ Although the home inspection industry is relatively young, it continues to grow with more than 70% of resale homes now being inspected (Carson Dunlop/ASHI 2011 Survey)
▪ There could be as many as 140,000 home inspections next year in Ontario
▪ We want to make sure that Ontario consumers are able to make informed decisions and that Ontario home inspectors are qualified and able to compete on a level playing field
Other jurisdictions have taken action ▪ Other provinces (i.e. British Columbia and Alberta) and national stakeholder organizations have
taken action to set qualifications for home inspectors
▪ 32 U.S. states regulate home inspectors
▪ Canadian Standards Association initiated development of standards of practice for home inspections
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Ontario’s Current
Landscape
Relationship Among Home
Inspector Associations
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United States Canada
Alliance of Canadian Home Inspectors (ACHI)
Canadian Association of Home & Property Inspectors (CAHPI National)
Canadian National Association of Certified Home
Inspectors (CanNACHI)
Ontario Chapter of InterNACHI
National Home Inspector Certification
Council (NHICC)
Ontario Association of Home Inspectors
(OAHI)
Professional Home and Property Inspectors of
Canada, Ontario Chapter (PHPIC)
L’Association des Inspecteurs en
bâtiments du Québec (AIBQ)
American Society of Home
Inspectors (ASHI)
Ontario Ch apter
Affiliated with
International Association of Certified Home
Inspectors (InterNACHI)
US
American Society of Home Inspectors
(ASHI)
US
Teamsters In ternational
US
ASHI chapters in Quebec, BC, Prairies and
Atlantic
Affiliated with
Affiliated with
Ontario Association of Certified Home Inspectors (OntarioACHI)
Ontario’s Current
Landscape
Relationship Among
Associations and Standards
of Practice
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ASHI Standards
Of Practice
ASHI US
NHICC
PHPIC
Can NACHI
CAHPI
National
Québec (AIBQ)
InterNACHI
Standards of Practice
Inter NACHI
(Ont Chapt)
OntarioACHI
ICE US
ACHI
Ontario (OAHI)
Alberta
Atlantic
Manitoba
Saskatc hewan
British Columbia
OACIQ Standards
Canadian Standards
Association
But do consumers know …
▪ Role of a home inspector ? ▪ When to seek services of a home inspector ? ▪ How to pick, differentiate, assess expertise of a home
inspector ? ▪ What is a standard inspection and what to expect ? ▪ Who to turn to for help in the event of problems or a
dispute with a home inspector ?
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Objectives Engagement Process
▪ Inclusive, accessible, and democratic
▪ Government is a key change agent, but not the only one
▪ Access expertise
▪ Three stages, multiple inputs to: identify issues develop solutions seek consensus on
recommendations for government
Outcomes ▪ Raise consumer awareness about
home inspections
▪ Protect consumers with: Standards of knowledge Professional and ethical standards Financial protection Practice and performance
standards
▪ Build on the strengths of the industry and raise its professionalism
▪ Recommendations based on a collective voice
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Engagement Process Develop & Consult on Options
Government Consideration
Jun Jul Aug Sept Oct Nov Dec
Kick-off meeting
Establish Panel
Stakeholder Resource Pool
Findings Report to
Government
Public Review of Findings
Report
INPUT e.g., [email protected]
Panel Meetings
Proposal Public Review
The Panel
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SELECTION CRITERIA
Affiliation Broad Knowledge
Professional Experience Consensus building
Diversity Technical Expertise
Availability/Commitment Political Acuity
Home Inspector Organizations ▪ Alliance of Canadian Home Inspectors ▪ Canadian Association of Home and Property Inspectors ▪ Canadian National Association of Certified Home Inspectors Inc. ▪ The Home Inspectors Institute (Ontario) ▪ OntarioACHI ▪ InterNACHI ▪ National Home Inspector Certification Council ▪ Ontario Association of Home Inspectors ▪ Professional Home and Property Inspectors of Canada (Ontario
chapter)
Home Inspection Companies ▪ Carson Dunlop ▪ Pillar to Post Home Inspections ▪ Mike Holmes Inspections ▪ The Home Inspection Network
Other related industry ▪ HUB International Ontario ▪ Insurance Bureau Of Canada ▪ The Title Industry Association of Canada
Real Estate Organizations ▪ Toronto Real Estate Board ▪ Ontario Real Estate Association Consumer and related organizations ▪ Consumer Council of Canada ▪ Homeowner Protection Centre
Home Building and other organizations ▪ Ontario Building Officials Association ▪ Ontario Home Builders’ Association ▪ Professional Engineers Ontario ▪ First Nations National Building Officers Association ▪ Canadian Standards Association
Next Steps ▪ Launch [email protected]
▪ Establish a distribution list to provide ongoing updates
▪ Announce the panel by end of July
▪ Update consumer education messaging on the Ministry’s website ontario.ca/ConsumerServices
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Questions / Feedback
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Short Break
Home Inspector Qualifications What We’ve Heard So Far
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Emerging Themes / Components
Governance and Administrative
Consumer Protection Professional Technical
Technical
Key Components ▪ Definition of Home Inspection
▪ Scope of Inspection
▪ Practice Standards Including Potential Subject Areas
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Technical
Professional
Key Components ▪ Education and/or level of experience
qualifications
▪ Designations
▪ Specializations
▪ Labour mobility and compliance
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Professional
Consumer Protection Key Components ▪ Consumers Awareness
▪ Transparency and consistency of standards/qualifications
▪ Ethical Standards
▪ Financial protection such as insurance or warranties
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Consumer Protection
Governance Components
Key Components ▪ Processes such as registration,
complaint handling, and discipline
▪ Regulatory spectrum
▪ Governance structure
▪ Costs
▪ Transition strategy
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Governance and
Administrative
Thank You
▪ Please feel free to send any further comments or questions to Ben Valido or Aimée Skelton at:
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