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8/6/2019 ISO 26000 Basics
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ISO 26000
Short presentation of the
background, process and result.
By Staffan Söderberg [email protected] May 5, 2011Director Corporate Partnerships WWF Sweden
Vice Chair Post publication organization ISO 26000
Former Vice Chair of ISO Working Group on Social Responsibility
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Why should ISO develop
an international standard on social
responsibility?
� Aren¶t there enough models, theories, initiatives and
international norms of bevaviour?
WBCSD, WEF on Corruption, OECD Guidelines, ISO
14000, OHSAS 18001, Global Compact, GRI, TI,
Amnesty Business Group, IFBWW, ILO, Fair Trade, SA
8000, FSC, AA 1000...
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3
What is ISO? - ISO structure
ISO/TMB/WGon
Social Responsibility
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4
When and how did ISO/SR standard
development get started?
April 2001 ISO Council requests ISO Committee on Consumer Policy (COPOLCO)
to deliberate on the development of CSR standard
May 2001 ISO/COPOLCO Plenary ± CSR Feasibility Study
June 2002 ISO/COPOLCO workshop, on Corporate Social Responsibility
Sept. 2002 ISO Council adopts COPOLCO Report and establishes Strategic
Advisory Group (S AG) on Social Responsibility
April 2004 Final Report and recommendation from S AG to ISO Technical
Management Board (TMB)
June 2004 Stockholm Conference & pre-Conference for Developing Countries
June 2004 ISO TMB decision to proceed with development of ISO SR GuidanceStandard
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5
When and how did ISO/SR standard
development get started? ± cont¶d
Sept. 2004 ISO TMB assigns leadership responsibilities to ISO member bodies SIS
(Sweden) & ABNT (Brazil) ± (Twinning)
Oct. 2004 New Work Item Proposal (NP) circulated among ISO MBs
Jan. 2005 Votes : Yes - 29; No ±4
On starting the development of a ISO standard (guidance) for SR
Mar. 2005 ISO concludes Memorandum of Understanding (MoU) with International
Labour Organization (ILO)
Mar. 2005 1st. Plenary Meeting, Salvador, Brazil
Sept. 2005 2nd. Plenary Meeting, Bangkok, Thailand (co-hosted by Japan)
May 2006 3rd Plenary Meeting, Lisbon, Portugal
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6
What is the scope of the standard?(According to the ISO New Work Item Proposal)
� To assist organizations in addressing their SR;
� To provide practical guidance related to operationalizing SR, identifying andengaging with stakeholders, and enhancing credibility of reports and claimsmade about SR;
� To emphasize performance results and improvement;
� To increase confidence and satisfaction in organizations among their customers and other stakeholders;
� To be consistent with and not in conflict with existing documents,international treaties and conventions and existing ISO standards;
� Not be intended to reduce government's authority to address the SR of organizations;
� To promote common terminology in SR field and broaden awareness of SR.
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About the standard
� Title: Guidance on Social Responsibility
� Designation: ISO 26000
� Target group: To be applied by all types of organizations
� Type of standard: ISO standard providing guidance, notintended for third-party certification
� Developed 2005-2010 through a rather complex and
robust stakeholder dialogue
�Not a management system
� Not a substitute for legal and other requirements
� Not only for companies (´C´SR)
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The Working Group
� One national SR-expert from each of the six stakeholder categories:
± Industry, Government, Consumer, Labour, Non-governmentalorganization (NGO), Service/Support/Research/Others
� 2 experts from each of the Liaison organizationse.g. Consumers International, UN Global Compact, Global Reporting Initiative, ICC, IOE, ILO, OECD, Social Accountability Int., UNIDO,WBCSD, WHO
� Memorandum of Understanding with ILO, UN GlobalCompact, OECD
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Organization of the Working Group
CAGChairs Advisory Group
TG 4Introduction, Scope,
SR context& SR principles
TG 5Guidance on core
SR subjects/issues
Editing
Committee
TG 6Guidance for
organization on
implementing SR
Strategic Task Groups Standard Setting Task Groups
ISO/TMB/WG SR
Language Task Forces e.g.� Spanish TranslationTask Force (STTF)
� French speaking Task Force (FTF)
� Arabic Translation Task Force ( ATTF)
� Russian Translation Task Force (RTTF)
TG 1Funding and stake-holder engagement
TG 2Communication
TG 3Operational
procedures
Integrated
Drafting
Task Force
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ISO/TMB/WG on Social Responsibility
Chair : Jorge E.R. Cajazeira (Brazil) Vice-Chair : Staffan Söderberg (Sweden)
Secretary : Kristina Sandberg (Sweden) Co-Secretary : Eduardo Campos de São Thiago (Brazil)
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Strategic Task Groups
� TG 1 Funding and Stakeholder EngagementConvenor : Anders Sköld (SSRO, Sweden)Co-convenor: Bernardo Calzadilla (ISO)Secretary: Jooran Lee (SSRO, Korea)
� TG 2 Communication
Convenor : Hidemi Tomita (Industry, Japan)Co-convenor : Claudio Andrea Barone (Industry, Argentina)
Secretary : Supachai Tepatanapong (Government, Thailand)
Co-Secretary : Nicki Islic (SSRO, Canada)
� TG 3 Operating Procedure
Convenor : Tom Rotherham (NGO, D-Liaison)Co-Convenor : Sophie Clivio (ISO)
Secretary : Adriana Alonso (SSRO, Colombia)
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Standard Setting Task Groups
� TG 4 Scope, SR Context & SR PrinciplesConvenor : Jonathon Hanks (SSRO, South Africa)
Co-convenor : Ken-ichi Kumagai (Labour, Japan)
Secretary : Reiner Hager (SSRO, Germany)
Co-Secretary: Elizabeth Nnennaya Ijoma (Industry, Nigeria)
� TG 5 Guidance on Core SR Subjects/IssuesConvenor : Pierre Mazeau (Industry, France)
Co-convenor : Nisserine El Graoui (Government, Morocco)
Secretary : Emilie Brun (SSRO, France)
� TG 6 Guidance for Org. on Implementing SR
Convenor : Martin Neureiter (Industry, Austria)Co-convenor : Koneru Vijaya Lakshmi (NGO, India)
Secretary : Luisa Diaz (Industry, Costa Rica)
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Growth
225
270
315
355
395426 435
450
43 53 64 73 78 84 91 99
24 30 32 34 37 40 42 42
0
50
100
150
200250
300
350
400
450500
M a r c h
0 5
S e p
t 0 5
M a y
0 6
J a n
0 7
N o v
0 7
A u g
0 8
M a y
0 9
M a y
1 0
Experts
Countries (NSBs)
D-Liaisons
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Stakeholder balance
0
20
40
60
80
100
120
M a
0 5
S e p
0 5
M a
0 6
J a
0 7
N o v
0 7
A g 0 8
M a
0 9
M a
1 0
Industry
SSRO
GovernmentNGO
Consumer
Labour
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Gender Balance
6158
63
3942
37
6766 65
6260
33 34 35 38 40
0
10
20
30
40
50
60
70
80
M a r c h
0 5
S e p
t 0 5
M a y
0 6
J a n
0 7
N o v
0 7
A u g
0 8
M a y
0 9
M a y
1 0
Male
Female%
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Regional balance
48
63
69
28 2830
4238
27
21
30
2828
22
22 28
0
10
20
3040
50
60
70
80
M
0 5 0 5
M
0 6 0 7 0 7 0 8
M
0 9
M
1 0
l
l d
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ISO 26000, the structure1. Scope2. Terms and Definitions
3. Understanding SR
4. Principles of SR
5. Recognizing SR and engaging stakeholders6. Guidance on SR core subjects
7. Guidance on integrating SR throughout andorganization
Annex: Examples of voluntary initiatives and tools for SR
100 pages, 7 chapters, 27 definitions, 7 principles, 7core subjects with 37 issues, 7 steps to integrate
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Principles
1. Accountability
2. Transparency
3. Ethical Behaviour
4. Respect for stakeholder interests5. Respect for the rule of law
6. Respect for international norms of behaviour
7. Respect for humans rights
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Some keys to success when we
developed ISO 26000
� Spend enough time on developing process consensus aroundrepresentation, decision making, transparency, meeting rules (75%(?) of the first 2 years):177 resolutions after 8 international meetings and more than 100 000hours of work
� Workshops for developing countries to increase participation.Twinning ± all leadership co-convened between developed anddeveloping countries
� Resolve all 23 083 commentsFinal vote: 93% in favor
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ISO 26000 is an international ISO-standard that can bevolontarily used by all types of organizations that want toincrease their understanding of social responsibilitythrough definitions, principles, core subjects, methods for
stakeholder engagment, and communication and therebycontribute more to sustainable development.
By being socially responsibly according to ISO 26000any organisation can contribute to current sustainabledevelopment towards the future sustainability of society.
In summary
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More information
� www.iso.org/sr
� Price range: 29 (Costa Rica) ± 268 (Brazil) Euros
- average 122 Euros(a lot of money but perhaps acceptable when considering that more than 400
SRexperts have developed 100 pages of guidance in consensus over 5 years)