ISO 26000 Guidance on Social Responsibility Development Status, June 2009 An Industry View The Project David Felinski, Vice-President IFAN (International

ISO 26000 Guidance on ISO 26000 Guidance on Social ResponsibilitySocial Responsibility

Development Status, June 2009Development Status, June 2009An Industry ViewAn Industry View

The Project

David Felinski, Vice-President IFAN (International Federation of Standards Users) and IFAN Expert to ISO/TMB WG SR, and Guido Guertler, ICC Observer to ISO/TMB WG SR

Available Slide SeriesAvailable Slide Series

1.The Project2.ISO 26000 Contents and Players3.Applicability Aspects 4.ISO 26000 CD Vote by March

20095.Success Criteria6.Risk of Failure7.Tool: Check of Effectiveness

The present subset is the one marked in bold letters

OutlineOutline

BackgroundBackground About the Standard and its ProcessAbout the Standard and its Process Meeting History Meeting History Current Status (June 2009)Current Status (June 2009) Next StepsNext Steps

When/How did this Start?When/How did this Start?

Gestation began early 90’s (primarily from the Gestation began early 90’s (primarily from the Nordic part of EU)Nordic part of EU)

4/01 ISO COPOLCO asked by ISO Council to 4/01 ISO COPOLCO asked by ISO Council to consider viability of a CSR Standardconsider viability of a CSR Standard

6/02 ISO/COPLOCO Workshop in Trinidad meeting – 6/02 ISO/COPLOCO Workshop in Trinidad meeting – obvious strong agreement that ISO should proceedobvious strong agreement that ISO should proceed

9/02 ISO Council accepts report and establishes 9/02 ISO Council accepts report and establishes SAGSAG

ISO SR Advisory Group (SAG) late 2002 worked for ISO SR Advisory Group (SAG) late 2002 worked for 18 months on comprehensive report to ISO TMB 18 months on comprehensive report to ISO TMB including an overview of worldwide initiatives. including an overview of worldwide initiatives. Concluded ISO should go forward with the workConcluded ISO should go forward with the work

It‘s a Consumer Initiative It‘s a Consumer Initiative (1/2)(1/2)

COPOLCO is the ISO COPOLCO is the ISO CoConsumer nsumer PolPolicy icy CoCommitteemmittee

The COPOLCO Workshop in Trinidad, June The COPOLCO Workshop in Trinidad, June 2002, had some 90 attendees, with only 2002, had some 90 attendees, with only 2 from industry 2 from industry

ISO Council decided about the COPOLCO ISO Council decided about the COPOLCO proposal as requested by ISO proceduresproposal as requested by ISO procedures

It‘s a Consumer Initiative It‘s a Consumer Initiative (2/2)(2/2)

The COPOLCO Workshop in Trinidad took The COPOLCO Workshop in Trinidad took place at a time when public discussion was place at a time when public discussion was driven by negative headlines about driven by negative headlines about companies likecompanies like

EnronEnronWorldcomWorldcomNikeNike

US legislation took care of avoiding other US legislation took care of avoiding other comparable casescomparable cases

„„Standard“ or Standard“ or „Guidance Standard “?„Guidance Standard “?

There are many kinds of ISO-„Standards “There are many kinds of ISO-„Standards “ A „A „Guidance StandardGuidance Standard“ is a special kind “ is a special kind

that offersthat offers

advice, proposals, orientation and

recommendations The USER decides about their acceptance and practical use.

ISO Stages of DevelopmentISO Stages of Development

1 NWIP (NP) 2 Working Draft(s) (WD) 3 Committee Draft (CD) 4 Draft International Standard (DIS) 5 Final Draft International Standard (FDIS) 6 International Standard (IS)

Stages 1-2: Building consensus among experts

Stages 3-6: Building national consensus for national voting

Background Background 6/2004 ISO Conference on SR in Stockholm 6/2004 ISO Conference on SR in Stockholm

(355 participants from 66 countries, many (355 participants from 66 countries, many developing countries)developing countries)

Issues raised aligned with those of SAGIssues raised aligned with those of SAG ISO TMB proposed a new WG (rather than an ISO TMB proposed a new WG (rather than an

existing TC) to prepare a guidance standard on SRexisting TC) to prepare a guidance standard on SR TMB also assigned leadership to Sweden and Brazil TMB also assigned leadership to Sweden and Brazil

(“Twinning” a developed with a developing (“Twinning” a developed with a developing country; a new strategy to increase ISO country; a new strategy to increase ISO participation and buy-in)participation and buy-in)

10/2004 ISO NWIP circulated among 160 ISO MBs10/2004 ISO NWIP circulated among 160 ISO MBs

1/2005: 29-yes; 4-no: start of project decided1/2005: 29-yes; 4-no: start of project decided

About the StandardAbout the Standard

ISO 26000 “Guidance on Social Responsibility”ISO 26000 “Guidance on Social Responsibility” High target: To be applied by High target: To be applied by allall types of types of

organizations, regardless of their size and locationorganizations, regardless of their size and location

Key characteristics: International standard providing guidance; NOT for certification; NOT a Management System Standard NOT for procurement or any other contractual use

ScopeScope Assist organizations in addressing their SR Assist organizations in addressing their SR

by providing practical guidance on by providing practical guidance on engaging stakeholders, engaging stakeholders, implementing/integrating SR, & enhancing implementing/integrating SR, & enhancing credibility of SR reports/claimscredibility of SR reports/claims

Increase customer/stakeholder confidence Increase customer/stakeholder confidence & satisfaction& satisfaction

Promote common terminology & broaden Promote common terminology & broaden SR awarenessSR awareness

Emphasize performance results & Emphasize performance results & improvementimprovement

Unique & Experimental Unique & Experimental Development ProcessDevelopment Process

No ISO/TC; instead, ISO/TMB WGNo ISO/TC; instead, ISO/TMB WG Document development along Document development along

stakeholder group lines, NOT along NSB stakeholder group lines, NOT along NSB lines lines

Voting on the CD stage reverting Voting on the CD stage reverting traditional P-member votingtraditional P-member voting

Consensus within many ISO member Consensus within many ISO member bodies may be difficult to achieve; bodies may be difficult to achieve; important viewpoints not covered by important viewpoints not covered by consensus may be reported separatelyconsensus may be reported separately

Stakeholder Groups Stakeholder Groups (representation in WG SR)(representation in WG SR)

Industry (23.5%)Industry (23.5%) Service, Support, Research, Others Service, Support, Research, Others

(20.5%)(20.5%) Government (20%)Government (20%) Non-Governmental Organizations (17.5%)Non-Governmental Organizations (17.5%) Consumers (11.5%)Consumers (11.5%) Labor (7.5%)Labor (7.5%)

Meeting PlacesMeeting Places

WG SR Members (1/2)WG SR Members (1/2)Stakeholder Groups (D-Liaisons included)

Experts ObserversIndustry 94 43 137Government 83 37 120Consumer 50 23 73Labor 37 19 56NGO 83 36 119Services… 84 38 122

total 431 196 627

by Countries (D-Liaisons not counted)Experts Observers total %

Developing 220 102 322 62,2Developed 138 58 196 37,8

518

by Gender experts observers total %

male 259 118 377 62,9

female 151 71 222 37,1599

Source: WG SR member file of June 2009

WG SR Members (2/2)WG SR Members (2/2)

Members have equal rights, regardless of their delegating organization.

Source: WG SR member file of June 2009

WG GrowthWG Growth

Strong National Pushes in support of document:Strong National Pushes in support of document: EU nations (Nordic states, but many others too)EU nations (Nordic states, but many others too) CanadaCanada Developing countries (mostly Africa, S.America & A-P)Developing countries (mostly Africa, S.America & A-P)

Stakeholder Group Pushes:Stakeholder Group Pushes: Consumers and NGOs generally aligned, and bellicoseConsumers and NGOs generally aligned, and bellicose SSRO (less so, but often aligned philosophically with above)SSRO (less so, but often aligned philosophically with above) Government (usu. aligned with SSRO but are prone to vacillate)Government (usu. aligned with SSRO but are prone to vacillate) Labor (usu. a relatively reasonable/moderate approach)Labor (usu. a relatively reasonable/moderate approach) Industry (mostly engaged in reaction & damage control)Industry (mostly engaged in reaction & damage control) D-Liaison orgs (for 80% of them, leaning/approach & agenda [CSR] is the D-Liaison orgs (for 80% of them, leaning/approach & agenda [CSR] is the

same as that of Consumers & NGOs)same as that of Consumers & NGOs)

Stakeholder BalanceStakeholder Balance




Regional Balance – Country Regional Balance – Country (NSB*)(NSB*)




NSB = National Standards Body

Regional Balance - ExpertsRegional Balance - Experts




Work Group (WG) Meetings Work Group (WG) Meetings (1/4)(1/4)

11stst Plenary: Salvador, March Plenary: Salvador, March 20052005

300 participants300 participants 43 ISO member countries43 ISO member countries 24 organizations24 organizations

Focus on discussion and Focus on discussion and decisions on the scope of decisions on the scope of the future standard:the future standard:

Terms of reference of the Terms of reference of the WGWG

Structure of the WGStructure of the WG Allocation of the leadership Allocation of the leadership

of its subgroupof its subgroup Development of special Development of special

working proceduresworking procedures Target date for publicationTarget date for publication

22ndnd Plenary: Bangkok, Sept. Plenary: Bangkok, Sept. 2005:2005:

1200 written comments 1200 written comments before meetingbefore meeting

About 350 participantsAbout 350 participants 54 ISO member countries54 ISO member countries 24 liaison organizations24 liaison organizations Developing countries: Developing countries:

increaseincrease

Main objectives:Main objectives: Decide a structure in a Decide a structure in a

Design SpecificationDesign Specification Divide the work among Divide the work among

permanent task groups based permanent task groups based on the structureon the structure

Agree project planAgree project plan

Produced WD1 after meetingProduced WD1 after meeting

WG Meetings (2/4)WG Meetings (2/4)33rdrd Plenary: Lisbon, May 2006 Plenary: Lisbon, May 2006 2040 written comments 2040 written comments

before meetingbefore meeting About 320 participantsAbout 320 participants 55 ISO member countries55 ISO member countries 26 liaison organizations26 liaison organizations Developing countries well Developing countries well

representedrepresentedMain objectives:Main objectives: Work on the first working Work on the first working

draftdraft Further define operating Further define operating

framework to strengthen framework to strengthen participation and participation and accountabilityaccountability


44thth Plenary: Sidney, Jan-Feb Plenary: Sidney, Jan-Feb 20072007

5176 written comments 5176 written comments before meetingbefore meeting

About 275 participantsAbout 275 participants 54 ISO member countries54 ISO member countries 28 liaison organizations28 liaison organizations Developing countries Developing countries

participation consolidatedparticipation consolidatedMain objectives:Main objectives: Resolve enough Key topics Resolve enough Key topics

to produce next WDto produce next WD Further define operating Further define operating

framework to strengthen framework to strengthen participation and participation and accountabilityaccountability


WG Meetings (3/4)WG Meetings (3/4)55thth Plenary: Vienna Nov. Plenary: Vienna Nov.

20072007 7225 written comments7225 written comments About 400 participantsAbout 400 participantsMain objectives:Main objectives: Resolve enough key Resolve enough key

topics to advance the topics to advance the documentdocument

Improve operational Improve operational framework of the processframework of the process

Enhance participationEnhance participation Improve accountability Improve accountability

and efficiencyand efficiency

Produced WD4.1 and 4.2 Produced WD4.1 and 4.2 after this meetingafter this meeting

66thth Plenary: Santiago Aug. 08 Plenary: Santiago Aug. 08 5231 written comments5231 written comments About 320 participantsAbout 320 participantsMain objectives:Main objectives: Resolve enough key topics Resolve enough key topics

to advance the document to advance the document to CDto CD

Continue to enhance Continue to enhance participation and improve participation and improve accountability and accountability and efficiencyefficiency

Produced CD1 after this Produced CD1 after this meetingmeeting

WG Meetings (4/4)WG Meetings (4/4)

77thth Plenary: Quebec City, Canada Plenary: Quebec City, Canada 3411 written comments on the CD3411 written comments on the CD Decision before meeting to advance to DIS: Decision before meeting to advance to DIS:

consensus was declared based on 2/3 yes consensus was declared based on 2/3 yes votes, but significant NO votes from China, votes, but significant NO votes from China, U.S., U.S., South Korea, India, Indonesia, MalaysiaSouth Korea, India, Indonesia, Malaysia

Main ObjectiveMain Objective Increase consensus by addressing specific Increase consensus by addressing specific

comments of concern to those who voted no comments of concern to those who voted no

DIS to be produced from this meetingDIS to be produced from this meeting

Next Steps, June 2009 Next Steps, June 2009 onwardsonwards

IDTF* to prepare the DIS,

by September 2009DIS vote by91 WG SR P-members (or more) and all160 ISO member bodies

DIS voting period is 5 months, September 2009 to February 2010*IDTF = Integrated Drafting Task Force

DIS acceptance requires DIS acceptance requires bothboth::

≥≥ 66 % votes cast by P-members of 66 % votes cast by P-members of WG SR are in favor (i.e. two thirds of WG SR are in favor (i.e. two thirds of currently 91 P-members), currently 91 P-members), ANDAND

< 25 % total votes (of all 160 ISO < 25 % total votes (of all 160 ISO member bodies) are negative (i.e. member bodies) are negative (i.e. ≥≥ 75 % total votes are positive)75 % total votes are positive)

Abstentions, and negative votes not accompanied Abstentions, and negative votes not accompanied by technical reasons, are not counted.by technical reasons, are not counted.

AnnexAnnex

Two slides on detailed timelineTwo slides on detailed timeline

Timeline (1/2)Timeline (1/2)

6/04 Conference on SR in Stockholm for developing 6/04 Conference on SR in Stockholm for developing countries (355 participants from 66 countries)countries (355 participants from 66 countries)

Issues raised aligned with those of SAGIssues raised aligned with those of SAG ISO TMB proposed a new WG (rather than an existing ISO TMB proposed a new WG (rather than an existing

TC) to prepare a guidance standard on SRTC) to prepare a guidance standard on SR TMB also assigned leadership to Sweden and Brazil TMB also assigned leadership to Sweden and Brazil

(“Twinning” a developed with a developing country; a (“Twinning” a developed with a developing country; a new strategy to increase ISO participation and buy-in)new strategy to increase ISO participation and buy-in)

10/04 ISO NWIP circulated among 157 ISO MBs10/04 ISO NWIP circulated among 157 ISO MBs 1/05: 29-yes; 4-no1/05: 29-yes; 4-no

Timeline (2/2)Timeline (2/2)

6/04 Conference on SR in Stockholm for developing 6/04 Conference on SR in Stockholm for developing countries (355 participants from 66 countries)countries (355 participants from 66 countries)

Issues raised aligned with those of SAGIssues raised aligned with those of SAG ISO TMB proposed a new WG (rather than an existing ISO TMB proposed a new WG (rather than an existing

TC) to prepare a guidance standard on SRTC) to prepare a guidance standard on SR TMB also assigned leadership to Sweden and Brazil TMB also assigned leadership to Sweden and Brazil

(“Twinning” a developed with a developing country; a (“Twinning” a developed with a developing country; a new strategy to increase ISO participation and buy-in)new strategy to increase ISO participation and buy-in)

10/04 ISO NWIP circulated among 157 ISO MBs10/04 ISO NWIP circulated among 157 ISO MBs 1/05: 29-yes; 4-no1/05: 29-yes; 4-no

Documents

ISO 26000 Guidance on Social Responsibility Development Status, June 2009 An Industry View The Project David Felinski, Vice-President IFAN (International