Transform Your BusinessIT as a Service

Welcome to Synapse 360

Agenda 11 July 2019

10:45 Welcome & Introduction

Steve Douglas, Sales Director, Synapse 360

10:55 Hybrid Cloud Services OverviewResilient & Integrated Cloud Services

Jack Eales, Technical Architect, Synapse 360

11:05 Synapse 360 Managed Cloud PlatformPredictable, Proven & Fully Managed

Peter Faragher, Service Owner, Synapse 360

Agenda 11 July 2019

11:25 BreakSNACK, SOCIALISE, MEET

11:45 The Changing Face of Data ProtectionCHRIS MILLINGTON, DELL TECHNOLOGIES

12:10 Expert Panel & Questions

12:30 Close & Buffet LunchHOSTED BY MATT JAMES, HEAD OF IOM SALES & STEVE FERRARIO IOM SALES

Synapse360 – Defined by our Customer’s Stories

Complete solution including hardware, software and support services

“WE PUT OUR TRUST IN

SYNAPSE360 AND THEY

HAVE HELPED PROTECT OUR

TENANTS AND OUR

BUSINESS.”

“SYNAPSE360 HAS TAKEN

THE TIME TO UNDERSTAND

OUR COMPANY AND OUR

CULTURE, WE SEE THE

SYNAPSE360 TEAM AS AN

EXTENSION OF OUR IT DEPARTMENT.”

“THE RESULT IS THAT OUR

IT JUST WORKS, IT IS

RELIABLE, STABLE, AND WITH

ALL THE PERFORMANCE

M&P NEEDS”

“FORESIGHT IS A GREAT

NAME FOR THE SERVICE. THE PROACTIVE NATURE

HAS MEANT THAT THERE

HASN’T BEEN ANY

DOWNTIME SINCE THEY

STARTED SUPPORTING US. THAT’S 0 SECONDS

DOWNTIME IN 3 YEARS”

Company Profile

About Synapse360

• Experts since 1999, Manchester since

2010, MT Group since 2019

• Cloud, Support Services, Private

Dedicated Infrastructure (PDCS),

EUC and client, NetSec,

• Covering the IOM and all of the UK

outside London

Why Synapse360?

• Experts in delivering managed

services

• Focussed not only on winning but

maintaining Customers through

exceptional Service

• Proven results and happy customers

• Multi-award winning, reputation led

• Truly customer focused

• Dell Technologies Platinum Partner

since 2018

Trusted to provide solutions to 150+ customers including:

IT Infrastructure

End User Computing

Cloud Managed

Services

Network & Security

Company ProfileAbout Synapse360

• Experts since 1999

• Cloud, Managed Services,

Infrastructure, EUC, NetSec,

• Manchester and Isle of Man

Why Synapse?

• Experts in delivering managed

services since 1999

• Customer focussed account

management

• End-to-end managed service

portfolio

• Proven results and happy customers

• Directors Guarantee for all services

• Multi-award winning technology

partner

Trusted to provide solutions to 150+ customers including:Synapse 360 is a Dell EMC Platinum partner for 2018 & 2019, a three time award winning EMC partner, and an award winning Cisco Data Centre partner. None of this is possible without investing in qualifications:

2018 Dell EMC specialisms achieved in:

• Server

• Storage

• Networking

• Data Protection

• Converged Infrastructure

• Workstation

• Core Client

• Cloud Client Computing

• IT Transformation

2018 Dell EMC services delivery achieved:

• Unity, VNX & VPLEX

• XtremIO

• Isilon

• Avamar

• Data Domain

• Networker

• Recoverpoint

• SourceOne

2018 VMware specialisms achieved in:

• Server Virtualisation

• Business Continuity

• Cloud Provider

• Desktop as a Service

• Desktop Virtualisation

• Hybrid Cloud

• Hyper-Converged Infrastructure

• Management Operations

• Network Virtualisation

Investing in our People’s AbilitiesRecognition

Milestones

Dell EMC Awards

• Innovation Partner of the Year

• Premier Solution Partner of the Year

• Signature Partner

• Platinum Partner

Cisco Awards

• Data Centre Partner of the Year

Synapse 360 @ BAFTA London

Hybrid Cloud Services OverviewJack Eales, Technical Architect, Synapse 360

Managed Hybrid Cloud ServicesAGILITY

24x7x365 RESPONSE

P1

FORESIGHT MONITORING

MULTI

AWARDING

WINNING

EXPERT

SUPPORT

TEAM

MONTHLY SERVICE

REVIEW

PERFORMANCE RESILIENCE

UK & IoM DCs

IOM HQ

MCR Office

END-TO-END

CLOUD

VISIBILTY

ISO:20000

ISO: 27001 DATACENTRES

Resilient and integrated cloud services

Foresight Hybrid Cloud Monitoring & Support

Disaster Recovery

Private Cloud

Backup

Public Cloud

Network & Security

Desktop

Synapse 360 Managed Cloud PlatformPeter Faragher, Service Owner, Synapse 360

Data Protection SoftwareBackup, Disaster Recovery, Optional Archive & Data Insight

Enterprise Backup Appliance100% Dedicated Backup and Archive

Datacenter Hardware100% Dedicated Compute, Flash Storage, 10G Network

Enterprise Plus Hypervisorand infrastructure and application monitoring

Web & Email Protectionand Anti-Virus

Windows LicensingWindows Server, SharePoint, SQL, Exchange, Office

Synapse360 – Managed Cloud Platform

Complete solution including hardware, software and support services

Managed Platform (Cloud)

* Dedicated Point to Point network to be provided by MT or your preferred provider

Next Generation SecurityAnti-Malware, IPS/DPS, SSL Inspection Dedicated point to

Point network between Head office and Datacenter *

Expert Support TeamComplete Managed Service including OS and Users

Optimised Application Deliveryincluding Microsoft Office

Tier 3 DatacenterWith replication to Synapse360

Transition to the Cloud - Success Criteria

“Be seen as embracing the best technology and the best partner”

Performance Availability SecurityFull

Support

Engineered

Secure & high-performing

Cloud Solution - Benefits Overview

Predictable

Delivered as a fixed monthly cost

Managed

Supported by highly skilled experts, not IT generalists

Feature Rich

Enterprise grade functionality to secure, protect and optimise

Cloud Solution Example – What’s Included

Synapse Cloud

Microsoft Applications

• Compute, Storage, Network

• Backup Appliance & Software

• Enterprise Hypervisor & Monitor

• Next-Gen Firewall, IPS, AMP

• CoLo in T3 Datacentre

• 24x7 Managed Service

Enhanced App Delivery

• Citrix XenApp

• Windows Server

• Server AV

• Compute, Storage

• Secure Gateway

• 24x7 Managed Service

Core DRaaS

* 24*7 Support Available at additional cost

IaaS & BaaS

• Windows Server

• Microsoft RDS & Office

• Exchange Server

• Office 2016

• OS & End User Support

• Server AV

• Compute, Storage, Network

• Replication Software

• Enterprise Hypervisor & Monitor

• Colo in Second Datacentre

• 24x7 Managed Service

End to End – We do it all with you

Analyse

Prepare

Enable

Migrate

Manage

“The Synapse360 Cloud offered lots of benefits for a business of our size including access to the latest high performing

technology, improved data protection and resilience, greater flexibility and no more capital outlay, just a predictable

monthly cost.” Said Adrian

“Most importantly it would free us up to focus on our customers and provide us with a reliable support capability

even when I was away from the office.”

“We are a commercial law practice, not IT experts, so when Synapse360 introduced their cloud services it was a great fit for what we were looking for. ”

“The result is that our IT just works, it is reliable, stable, and with all the performance M&P needs. In fact we hardly ever see Synapse360 now! Whether users are at home, travelling or in the office, they get fast, reliable access to the services they need, across a range of devices.”

Customer Experiences Proven solutions with successful outcomes

Browne Craine & Co. M&P Legal Aston International

“We needed our IT systems to be high performing, reliable and scalable, however we were finding that as staff numbers increased additional standalone pc’s were becoming costly and as each had their own individual versions of software installed, running updates became problematic.

“The change to cloud has been a big step forwards for Browne Craine. We can continue to prioritise our customers whilst Synapse360 are focussing on keeping our IT running with no errors or outages. If you run a business and want a modern, effective IT solution, speak to Synapse360.”

Breakout 10 MinutesSnack, Socialise, Meet

Up Next: The Changing Face of Data Protection

Chris Millington, Dell Technologies