Ivan Ericsson SQS-UK Test Management Models Breaking the chains that bind us ! 31st January 2007

Ivan EricssonSQS-UK

Test Management ModelsBreaking the chains that bind us !

31st January 2007

2SIM/SQS Group© SQS-UK Ltd. SQS Group AG, 2005

Agenda

PRESENTATION

What is my definition of test management models ?

How does a TM recognise the model in which he is working / about to work ?

What is the benefit of understanding test management models ?

What Test Management models exist ?

DISCUSSION TOPICS

We shouldn’t be constrained by Test Management models – we should look to break them at every opportunity !


Ask – Interviews, meetings, formal/informal inquiries Use points of reference – org chart, policies, standards etc Use previous experience Use the test management spectrum

How does a TM recognise the model in which he finds himself ?


Test Managers Influence

Org. Test Maturity

External Influence on Test

Expectation of Test

Risk Appetite

Test Budget

Respect

The Test Management Spectrum

Test History

Organisations future

The key aspects of an organisation approach to testing which will influence your view on the test model in place

Testing Community Strength

Immediate firm ground

Head of Test Influence


What is the benefit of understanding test management models

The more you understand about the nature of the environment in which you are challenged to succeed – the more chance you have of succeeding

The more aware you are of the different models that exist the less likely you are to find yourself working in one which is doomed to failure or which doesn’t match your skills and attributes.

The more aware you are of successful models the more use you can be to yourself and your organisation in directing their test management models.

Given a practiced assessment of test management models you are more likely to recognise the signs and be able to provide external direction to other test managers, be they internal or external.


What Test Management models exist ?

Those which I have seen

Project Test Management (non centralised) Phase Test Manager Project Test Manager Business Test Manager

Organisational Test and Quality Management (centralised) Head of Testing Test Competency Centres Quality Management Quality Governance


Phase Test Manager/Project Test Manager

Component Integration

Test Manager

FunctionalSystem

Test Manager

Non Functional

Test Manager

System Integration

Test Manager

Acceptance Test

Manager

Component Test Manager

Role Scope

White box testing of individual components

Integration testing of grouped components

Black and white box testing of the system

Reports to

Testing Non Functional Quality attributes

Integrating system withExternal systems

UAT/OAT etc on behalf of

Business sponsor

Dev Manager,CI Manager P

roject Test M

anager

System Test Manager

System Integration Test

Manager

System Test Manager

Acceptance Test Manager

BusinessSponsor


Business Test Manager

Requirements

Design

Code Component Test

System Test

Acceptance Test

Component Int. Test

System Int’g Test

Vendor

Business Test Manager


Non-Centralised Model

Many projects with Testers included on the team

A wide range of testing disciplines covered with

‘own styles’

Full range of testing orJust phases

e.g. UAT

Various approachesFor standardsAnd processes

Project Managers areResponsible for testing

Perception – Integrating testing within the project adds value.

Fact – Creates a variable standard of quality, effectiveness and efficiency in testing


Head of Testing

Head of Testing / Test Departments Responsibility for testing / sometimes quality Not Established a TCC

Ownership of test strategy Often only ‘non working’ role

Good to have organisational ‘front’ for testing But can be a blocker for test process improvement


Test Competency Centres

Test Competency Centres

Also known as ‘test centre of excellence’


Quality Management & Quality Governance

Quality has two perspectives Application Quality Process Quality

The more seriously an organisation takes these the better chance the test manager has in succeeding in his talk of managing testing

What is the difference between Quality Management and Quality Governance ?


Quality Management

Test Management

Quality Management

Quality Governance

IT Governance

Getting Testing Right

Driving Quality Throughout SDLC

Controlling Direction and £ of Quality through SDLC

Controlling Direction and £ throughout IT organisation


Quality Governance

Quality Governance is the level at which the Organisation is able to measure and assess:

the Cost (£) of Improving Quality Vs the Benefit from the Improvement.

Organisational Quality Calculator

12

3

4

5

678

9

10

11

Application Quality Target

£170,000.00 p.a.

Cost of AchievingQuality Target

Estimated realisedBusiness Benefit

£30,000.00 p.a.Test

Manager

Business/Programme/

Project/Board


Discussion

1. We shouldn’t be constrained by Test Management models – but should look to break them at every opportunity !

SQS-UK

Albion House . Chertsey Road

Woking. Surrey. GU21 1BEUK

Phone: +44 (0)1483 733100Fax: +44 (0)1483 733101

Internet: www.sqs-uk.com

Documents

Ivan Ericsson SQS-UK Test Management Models Breaking the chains that bind us ! 31st January 2007