To

The Hrd Manager

Dear Sir / Madam,

In response to your recent advertisement on the Operations Manager, Please Note I Am Ready to relocate to Any Place in North India Or Any Place in India subject to Package offered ( Currently staying Bangalore ) and Looking for job ( ready to join ), i already possess the necessary and transferable skills needed to be an effective Hotel Or QSR sector Operations Manager, and am a high achiever with a positive attitude who also has an outgoing personality that quickly wins people over. In Terms of Customer or Management Team

Brief Of Post handled during Hospitality Careers ( MT till Operation Manager /Gm level)

Management level ( F&B service) ( Choice Group of hotel 4 star). Till F&B Manager Radisson Group 5 stars ) Area Handling Restaurants, Bar , Banquets, Room service / Outdoor Catering (IT company / Marriages / Birthday party ) Aslo worked In 3 star Resort Handling Resturant / Bar & banquets Hall ( max 1000 pax) with P&L (restaurant)

Resident Manager / Property manager (GM) ( 3 star Budget Hotels in Bangalore) was handling ( F&b Service , Housekeeping , Front Office & Sales and Customer care , looked into building sales inbound & outbound customer ( Handling max 60 rooms & Front office & housekeeping & production & P&L)

QSR Sector ; Worked As Operation Manager for Branded Company like McDonalds Gkpl / HRPL ( 4.5 Years ) Kattizone Bangalore Handling 12 stores for 2 years ( focused used On Sales & P&L , Staff Training , Customer satisfaction ) Handling multi stores & Sales / operations/ Promotions & P&L

After reading the job description I am confident that I would be a perfect fit for this position as my experience and These points coupled with my proven ability to work to the highest standards, have prepared me well for a position at your company. My core strengths include, but are not limited to the following:

Planed, directed and organized the entire hotel services, while taking a strategic proactive approach and planning ahead so the hotel maximizes its profits.

Demonstrated leadership while paying attention to details: Set the example for the hotel employees, strived to the highest standard of service to meet guests’ expectations and needs.

Supervised the entire hotel functions such as: reservations, reception, concierge, food and beverage departments, restaurants operations and housekeeping.

Focused on the both important element of the role – Business management as well as people management.

Strong leadership skills Managerial approach – delegation and supervision Excellent communication skills & Representative Great organization skills & Customer Service focused – Customer handling skills Ability to motivate teams and employees

I have excellent references and would be delighted to discuss any possible vacancy with you at your convenience. In case you do not have any suitable openings at the moment, I would be grateful if you would keep my CV on file for any future possibilities.

I Also Assure That I have no Bad reputation remarks from Pervious employer , I always Been Honest employee and build Good Relationship with All I have resigned for Better Prospects For my Family .. Motto ; Passion for work & Hospitality sector in position I Hold and also been asset to Company who has had offered me a position in reputed company ; Motto ; Believe in trust building Relationship with Management & customer & Products served

I would Also Request You send Mail Back in Case The Profile suite your Company Requirement Or Please to Call Me Cell @ 8277070700 Or 8050000100 Looking ahead Your Mail or Call ;

Warms Rgsd Ramesh Iyer

Ramesh Iyer

CV Of RAMESH IYER ; ( BHM) OPERATIONS MANAGER HOSPITALITY (QSR / HOTEL / RESORT) 6 Years ‘In QSR & Restaurant Operations Experience / 2 years as GM hotels (3 star) ,6 years In F&B & Outlets to hotel & Resort ( F&B manager/ Front Office / Housekeeping ) / Travel / Start-up Ventures / Food Management

Email: rameshiyer99@gmail.com Cell No 0- 8277070700 / 8050000100 /Date of Birth: 9th April 1969 Permanent Address Dehardun Premnagar indiaCurrent working Location: Bangalore (India). ( Ready To relocate any Place )

EDUCATIONAL Details ; St Patricks High School Asansol Calc!utta . Higher secondary at Railway High School Madurai Tamil nadu B.com from Madurai Kamaraja University Madurai Tamil nadu

Hotel Management Certification ( BHM)Diploma in Hotel Management and Catering Technology from the National Council of Hotel Management, Catering Technology and Applied Nutrition, Dadar Mumbai

Languages Known English , Hindi, Tamil, Kannada, Bengali , Arabic & other Indian languages.

PROFESSIONAL PROFILEI am an enthusiastic and dedicated professional with extensive experience across all areas of retail QSR management and hospitality industry in Hotel & Resort . An exceptional leader who is able to develop and motivate others to achieve targets, I can demonstrate a strong ability to manage projects from conception through to successful completion. A proactive individual with a logical approach to challenges, I perform effectively even within a highly pressurised working environment.

OBJECTIVEI am now looking to progress into a senior management position within the QSR, Retail sector. I am therefore keen to find a new and suitably challenging role within a market-leading organisation. “Open to new ideas / concepts and excellent performer in challenging conditions. Highly motivated individual who strives to achieve organizational goals and a team player who enjoys making a difference – success drivenService-focused and cost-conscious with strong expertise in front- and back-of-house operations to establish a welcoming, energetic dining atmosphereLeadership skills .Strategic Planning/Business Development =Housekeeping Operations Management Production Dept (Handling of production and set up of kitchen Developing and implementing runt Office Management, Retail / Store Management Client Servicing People Management/Training, . Core professional competencies include:

multi-unit operations management,analysis

multimillion-dollar P&L management

food, labour, marketing cost controls

sales, product, market

project planning & development

risk management & inventory control

site selection & construction

facility management

vendor sourcing & negotiating

customer relations & satisfaction

human resources management

team building & staff

Experience Summary: 6 Years ‘In QSR & Restaurant Operations Experience / 2 years as GM hotels (3 star) ,6 years 6 Years ‘In QSR & Restaurant Operations Experience / 2 years as GM hotels (3 star) ,6 years In F&B & Outlets to hotel & Resort ( F&B manager/ Front Office / Housekeeping ) / Travel / Start-up Ventures / FoodIn F&B & Outlets to hotel & Resort ( F&B manager/ Front Office / Housekeeping ) / Travel / Start-up Ventures / Food Management CertificationManagement Certification

MCDonalds India ( GKPL / HRPL ) Bangalore , Mumbai nov 2011 till July 2016 Area Manager ( Asst Manager Operations ) ; joined Nov 2011 and Promoted to Operations Manager resigned July 2016 ..

Job Summary: The Operations Head will lead and manage a team of 4 Area Managers / 12 Outlet managers , responsible for all aspects of day-to-day running of outlets including Sales, Customer service, quality control, logistics, operations , staff Development , training and provide effective line-management.The Head Operations will be accountable for the achievement of outlet targets for all lines of business, planning, organizing, directing and coordinating with the Area Managers / Outlet Managers and other staff and resources of the outlet for efficient and profitable services. Update Sales target outlet wise & P&L for store , SOI , Promotion sales variance ,

26 Dec 2007 – July 2009 Kaatizone ( Start UP ventures in QSR ) Bangalore , MumbaiAsst Manager Operations Senior Manager - IT Oulets ; 10 Team Size – 75 staff ( Including Manager).

Job Summary: To manage and set up Restaurant in IT and BDA area in the Bangalore City .Oversee the administration and maintenance of stores Oversee the administration of Production & Store sales To strategies, plan, develop and implement the company’s store budget and infrastructure plan.To manage and mentor the P&L of store with support team. To evaluate user need and system functionality.Updating and upgrading the team Members

August 2009 – September 2011 Sterling Boutique Hotel Whitefield Bangalore (Sterling Group) Position Held ; General Manager Operations Date ; Aug 2009 Till September 2011 ( 3 star hotels ) In Bangalore (sterling group of company ). (Reporting to CEO )Rooms 60 Rooms Restaurant Team Size - 60.

Manage, control and monitor the installation, operation and maintenance of Hotels Handling The P&L for all Depts budgeting & plan allocations to various quarters. Meeting AOP. Ensure the continuous business operations through contingency planning and implementation and integrity through security administration. Provide management support for the 24 x 7 shop. Rooms Sale increase monthly by % General management of Teams within the organization. Staff Development. Guarantee continuous business operations. Vendor Management and vendor payouts.

Summary of Skills and Experience In Hotels & Resort .. 1 ).Savoy Greens Suites 4 star Suites Noida new Delhi ( Unit Of Ascot Hotels )Position Held ; Resident Manager (Operations ) Promoted from F&B Mgr Transferred & Promoted From Penquin Resorts Karnal India Pvt. Ltd., New Delhi / Mumbai Date ; Sep 2006 To Nov 2008

Resort manager (High way Motel Managemnet with Food Courts ) Retails Infrastructure Management) 15 Food Outlets / 2 Reatils Oulets / 30 Rooms / Restaurant / Banquet Hall Team Size - 70. 12 direct reporters. 58 indirect reporters. Of stall & dept My core responsibilities comprised- Management of entire Motel and food courts with capacity of car parking of 150 cars with VIP movement Day-to-day Operations Of Food Courts Management for the client’s users. Rooms Sale and Banquets sale e Datacenter management.New infrastructure / branch roll-outs for the entire region comprising of small (5 to 25 man offices), medium (26 to 100 man offices), large (101 to 200 man offices) sizes. In terms of food and Rooms

Ffort Radisson Raichak Radisson Group 5 star Resort Calcutta Position Held ; Asst F&B Manager Date ; July 2002 Till Date June .2006

FFORT RADISSON Hotels & Resort India Delhi / F&B EXECUTIVE promoted to F&B MANAGER

Team Size – Room service, 3 Restaurant , 3 banquets Hall 60 staff ,

Handling The entire F& B outlets and Reporting to the GM and as part of the Planning Team, my key activities entailed development and management of budgets, hiring and training design staff, interface with staff and clients during project cycle and meeting milestone and delivery dates.

Eagleton Resort . Bangalore ( 3 star Resort) Bangalore Position Held ; Food & Beverages Executive Date ; Dec 1999 Till Date - June 2002

Reporting to the GM / MD of property ,, my responsibilities included managing multiple projector F&B realted outlets / BAR and Kitchens / and looking sales target in terms Banquets functions

5) Choice of Hotels BangaloreDate ; Aug 1997 Till DateFrom MT Restaurant Manager to F&B Executive

Reporting to the F& B Managre and handling daily duties and handling Promotions I also handled the design, planning, implementation, management, maintenance and up gradation of team members and out door catering for company and marriage parties .

My words are YES I CAN and 4 P ( Passion / People / Potential / Performance )

Interests:

Networking with contacts, reading, philately, surfing, computers, music, badminton, table tennis.

Other Details:

Expected CTC: Negotiable as per company budget. Current CTC 5.5 lhkNotice Period: 15 days to 1 month. Or immediate if required Jobs In India : Ready to relocate with Family Looking Place any Place Company may have vacancy Current Location: Bangalore i (India).