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    95

    AWARD ANNOUNCEMENTS

    1. Hans B. Thorelli 5-Year AwardVol. 18, No. 1, 2010, ii

    2. S. Tamer Cavusgil Award

    Vol. 18, No. 1, 2010, iii

    BUYER BEHAVIOR

    3. Cross-Cultural Differences in the Effect of Received Word-of-

    Mouth Referral in Relational Service ExchangeVol. 18, No. 3, 2010, 6280

    Jan H. Schumann, Florian v. Wangenheim, Anne Stringfellow,Zhilin Yang, Vera Blazevic, Sandra Praxmarer, G. Shainesh,

    Marcin Komor, Randall Shannon, and Fernando R. Jimnez

    4. The Effect of Collectivism on the Importance of RelationshipQuality and Service Quality for Behavioral Intentions: A Cross-

    National and Cross-Contextual Analysis

    Vol. 18, No. 1, 2010, 4162V. Emre Ozdemir and Kelly Hewett

    5. Exploring Cross-National Differences in Organizational Buyers

    Normative Expectations of Supplier PerformanceVol. 18, No. 1, 2010, 2340

    Michelle D. Steward, Felicia N. Morgan,Lawrence A. Crosby, and Ajith Kumar

    6. Global Brands in the United States: How Consumer Ethnicity

    Mediates the Global Brand Effect

    Vol. 18, No. 3, 2010, 81106Claudiu V. Dimofte, Johny K. Johansson,

    and Richard P. Bagozzi

    CULTURE AND INTERNATIONAL MARKETING

    7. Cross-Cultural Differences in the Effect of Received Word-of-

    Mouth Referral in Relational Service Exchange

    Vol. 18, No. 3, 2010, 6280

    Jan H. Schumann, Florian v. Wangenheim, Anne Stringfellow,Zhilin Yang, Vera Blazevic, Sandra Praxmarer, G. Shainesh,Marcin Komor, Randall Shannon, and Fernando R. Jimnez

    8. A Cross-National and Cross-Cultural Approach to GlobalMarket Segmentation: An Application Using Consumers

    Perceived Service Quality

    Vol. 18, No. 3, 2010, 1840James Agarwal, Naresh K. Malhotra, and Ruth N. Bolton

    9. Drivers and Performance Outcomes of Relationship Learning for

    Suppliers in Cross-Border CustomerSupplier Relationships: The

    Role of Communication CultureVol. 18, No. 1, 2010, 6385

    Ruey-Jer Bryan Jean, Rudolf R. Sinkovics,and Daekwan Kim

    10. Drivers of Brand Commitment: A Cross-National Investigation

    Vol. 18, No. 2, 2010, 6479Andreas B. Eisingerich and Gaia Rubera

    11. The Effect of Collectivism on the Importance of RelationshipQuality and Service Quality for Behavioral Intentions: A Cross-

    National and Cross-Contextual Analysis

    Vol. 18, No. 1, 2010, 4162V. Emre Ozdemir and Kelly Hewett

    12. Exporting Services Successfully: Antecedents and Performance

    Implications of Customer RelationshipsVol. 18, No. 1, 2010, 86108

    Christina Sichtmann and Maren von Selasinsky

    13. Global Brands in the United States: How Consumer EthnicityMediates the Global Brand Effect

    Vol. 18, No. 3, 2010, 81106Claudiu V. Dimofte, Johny K. Johansson,

    and Richard P. Bagozzi

    14. Global Consumer Culture Positioning: Testing Perceptions ofSoft-Sell and Hard-Sell Advertising Appeals Between U.S. and

    Japanese Consumers

    Vol. 18, No. 2, 2010, 2034Shintaro Okazaki, Barbara Mueller,

    and Charles R. Taylor

    15. A Global Investigation into the Cultural and Individual

    Antecedents of Banner Advertising EffectivenessVol. 18, No. 2, 2010, 8098

    Jana Mller and Martin Eisend

    16. The Key Role of Managers Values in Exporting: Influence on

    Customer Responsiveness and Export PerformanceVol. 18, No. 2, 2010, 119

    Carlos M.P. Sousa, Emilio Ruzo, and Fernando Losada

    17. Opportunism as the Inhibiting Trigger for Developing Long-

    Term-Oriented Western ExporterHong Kong ImporterRelationships

    Vol. 18, No. 2, 2010, 3563Bradley R. Barnes, Leonidas C. Leonidou,

    Noel Y.M. Siu, and Constantinos N. Leonidou

    JOURNAL OF INTERNATIONAL MARKETINGSUBJECT AND AUTHOR INDEX 2010

    (VOLUME 18)

    SUBJECT INDEX

    Item Number Authors

    Journal of International Marketing

    Vol. 18, No. 4, 2010 pp. 9598

    2010, American Marketing Association

    ISSN 1069-0031x (print)

    1547-7215 (electronic)

    Item Number Authors

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    96 Journal of International Marketing

    E-TAIL

    18. Drivers of International E-Tail Performance: The Complexities of

    Orientations and Resources

    Vol. 18, No. 1, 2010, 122Deborah A. Colton, Martin S. Roth,

    and William O. Bearden

    ENTRY AND EXPANSION MODES

    19. Going Global with Innovations from Emerging Economies:Investment in Customer Support Capabilities Pays Off

    Vol. 18, No. 4, 2010, 2242Susanna Khavul, Mark Peterson,

    Drake Mullens, and Abdul A. Rasheed

    EXPORT MARKETING

    20. Antecedents and Consequences of Firms Export Commitment:

    An Empirical StudyVol. 18, No. 3, 2010, 4161

    Antonio Navarro, Francisco J. Acedo,Matthew J. Robson, Emilio Ruzo, and Fernando Losada

    21. Exporting Services Successfully: Antecedents and Performance

    Implications of Customer Relationships

    Vol. 18, No. 1, 2010, 86108

    Christina Sichtmann and Maren von Selasinsky

    22. The Key Role of Managers Values in Exporting: Influence on

    Customer Responsiveness and Export PerformanceVol. 18, No. 2, 2010, 119

    Carlos M.P. Sousa, Emilio Ruzo, and Fernando Losada

    23. Opportunism as the Inhibiting Trigger for Developing Long-Term-Oriented Western ExporterHong Kong Importer

    Relationships

    Vol. 18, No. 2, 2010, 3563Bradley R. Barnes, Leonidas C. Leonidou,

    Noel Y.M. Siu, and Constantinos N. Leonidou

    24. Realizing Product-Market Advantage in High-Technology Inter-

    national New Ventures: The Mediating Role of Ambidextrous

    InnovationVol 18, No. 4, 2010, 121

    Mathew Hughes, Silvia L. Martin,Robert E. Morgan, and Matthew J. Robson

    GLOBAL SOURCING/SUPPLY CHAIN MANAGEMENT

    25. Drivers and Performance Outcomes of Relationship Learning forSuppliers in Cross-Border CustomerSupplier Relationships: The

    Role of Communication Culture

    Vol. 18, No. 1, 2010, 6385Ruey-Jer Bryan Jean, Rudolf R. Sinkovics,

    and Daekwan Kim

    GLOBAL STRATEGY

    26. Antecedents and Consequences of Firms Export Commitment:

    An Empirical StudyVol. 18, No. 3, 2010, 4161

    Antonio Navarro, Francisco J. Acedo, Matthew J. Robson,Emilio Ruzo, and Fernando Losada

    27. Drivers of Brand Commitment: A Cross-National Investigation

    Vol. 18, No. 2, 2010, 6479Andreas B. Eisingerich and Gaia Rubera

    28. Extending the EnvironmentStrategyPerformance Framework:

    The Roles of Multinational Corporation Network Strength,

    Market Responsiveness, and Product Innovation

    Vol 18, No. 4, 2010, 5873Ruby P. Lee

    29. Global Consumer Culture Positioning: Testing Perceptions of

    Soft-Sell and Hard-Sell Advertising Appeals Between U.S. and

    Japanese ConsumersVol. 18, No. 2, 2010, 2034

    Shintaro Okazaki, Barbara Mueller, and Charles R. Taylor

    30. The Key Role of Managers Values in Exporting: Influence on

    Customer Responsiveness and Export PerformanceVol. 18, No. 2, 2010, 119

    Carlos M.P. Sousa, Emilio Ruzo, and Fernando Losada

    31. Managing Knowledge for Innovation: The Role of Cooperation,

    Competition, and Alliance NationalityVol 18, No. 4, 2010, 7494

    Haisu Zhang, Chengli Shu, Xu Jiang, and Alan J. Malter

    INNOVATION MANAGEMENT

    32. The Global Research-and-Development Network and Its Effecton Innovation

    Vol. 18, No. 4, 2010, 4357Changsu Kim and Jong-Hun Park

    INTERNATIONAL CHANNEL DECISIONS

    33. Drivers and Performance Outcomes of Relationship Learning for

    Suppliers in Cross-Border CustomerSupplier Relationships: The

    Role of Communication CultureVol. 18, No. 1, 2010, 6385

    Ruey-Jer Bryan Jean, Rudolf R. Sinkovics,and Daekwan Kim

    34. Effective Distributor Governance in Emerging Markets: TheSalience of Distributor Role, Relationship Stages, and Market

    UncertaintyVol. 18, No. 3, 2010, 117

    Maggie Chuoyan Dong, David K. Tse, and Kineta Hung

    INTERNATIONAL CUSTOMER SERVICE

    35. Global Brands in the United States: How Consumer EthnicityMediates the Global Brand Effect

    Vol. 18, No. 3, 2010, 81106Claudiu V. Dimofte, Johny K. Johansson,

    and Richard P. Bagozzi

    36. Going Global with Innovations from Emerging Economies:

    Investment in Customer Support Capabilities Pays OffVol. 18, No. 4, 2010, 2242

    Susanna Khavul, Mark Peterson,Drake Mullens, and Abdul A. Rasheed

    INTERNATIONAL MARKETING MANAGEMENT

    37. Antecedents and Consequences of Firms Export Commitment:An Empirical Study

    Vol. 18, No. 3, 2010, 4161Antonio Navarro, Francisco J. Acedo,

    Matthew J. Robson, Emilio Ruzo, and Fernando Losada

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    Subject and Author Index 2010 97

    38. Drivers of Brand Commitment: A Cross-National Investigation

    Vol. 18, No. 2, 2010, 6479Andreas B. Eisingerich and Gaia Rubera

    39. Drivers of International E-Tail Performance: The Complexities of

    Orientations and Resources

    Vol. 18, No. 1, 2010, 122Deborah A. Colton, Martin S. Roth, and William O. Bearden

    40. Exploring Cross-National Differences in Organizational Buyers

    Normative Expectations of Supplier PerformanceVol. 18, No. 1, 2010, 2340

    Michelle D. Steward, Felicia N. Morgan,Lawrence A. Crosby, and Ajith Kumar

    41. Managing Knowledge for Innovation: The Role of Cooperation,

    Competition, and Alliance NationalityVol 18, No. 4, 2010, 7494

    Haisu Zhang, Chengli Shu, Xu Jiang, and Alan J. Malter

    42. Opportunism as the Inhibiting Trigger for Developing Long-

    Term-Oriented Western ExporterHong Kong Importer

    RelationshipsVol. 18, No. 2, 2010, 3563

    Bradley R. Barnes, Leonidas C. Leonidou,Noel Y.M. Siu, and Constantinos N. Leonidou

    43. Realizing Product-Market Advantage in High-Technology Inter-

    national New Ventures: The Mediating Role of Ambidextrous

    InnovationVol 18, No. 4, 2010, 121

    Mathew Hughes, Silvia L. Martin,Robert E. Morgan, and Matthew J. Robson

    INTERNATIONAL MARKETING OF SERVICES

    44. Cross-Cultural Differences in the Effect of Received Word-of-

    Mouth Referral in Relational Service Exchange

    Vol. 18, No. 3, 2010, 6280Jan H. Schumann, Florian v. Wangenheim,

    Anne Stringfellow, Zhilin Yang, Vera Blazevic,Sandra Praxmarer, G. Shainesh, Marcin Komor,

    Randall Shannon, and Fernando R. Jimnez

    45. A Cross-National and Cross-Cultural Approach to Global

    Market Segmentation: An Application Using Consumers

    Perceived Service Quality

    Vol. 18, No. 3, 2010, 1840James Agarwal, Naresh K. Malhotra, and Ruth N. Bolton

    46. Drivers of International E-Tail Performance: The Complexities of

    Orientations and Resources

    Vol. 18, No. 1, 2010, 122Deborah A. Colton, Martin S. Roth,

    and William O. Bearden

    47. The Effect of Collectivism on the Importance of RelationshipQuality and Service Quality for Behavioral Intentions: A Cross-

    National and Cross-Contextual Analysis

    Vol. 18, No. 1, 2010, 4162V. Emre Ozdemir and Kelly Hewett

    48. Exporting Services Successfully: Antecedents and Performance

    Implications of Customer Relationships

    Vol. 18, No. 1, 2010, 86108Christina Sichtmann and Maren von Selasinsky

    INTERNATIONAL PROMOTION

    49. Global Consumer Culture Positioning: Testing Perceptions of

    Soft-Sell and Hard-Sell Advertising Appeals Between U.S. and

    Japanese Consumers

    Vol. 18, No. 2, 2010, 2034Shintaro Okazaki, Barbara Mueller, and Charles R. Taylor

    50. A Global Investigation into the Cultural and Individual

    Antecedents of Banner Advertising Effectiveness

    Vol. 18, No. 2, 2010, 8098Jana Mller and Martin Eisend

    INTERNATIONAL STRATEGIC ALLIANCES AND

    JOINT VENTURES

    51. The Global Research-and-Development Network and Its Effect

    on InnovationVol. 18, No. 4, 2010, 4357

    Changsu Kim and Jong-Hun Park

    52. Managing Knowledge for Innovation: The Role of Cooperation,Competition, and Alliance Nationality

    Vol 18, No. 4, 2010, 7494Haisu Zhang, Chengli Shu, Xu Jiang, and Alan J. Malter

    INTERNATIONALIZATION OF THE FIRM

    53. Going Global with Innovations from Emerging Economies:

    Investment in Customer Support Capabilities Pays Off

    Vol. 18, No. 4, 2010, 2242Susanna Khavul, Mark Peterson,

    Drake Mullens, and Abdul A. Rasheed

    54. Realizing Product-Market Advantage in High-Technology Inter-national New Ventures: The Mediating Role of Ambidextrous

    Innovation

    Vol 18, No. 4, 2010, 121Mathew Hughes, Silvia L. Martin, Robert E. Morgan,and Matthew J. Robson

    RESEARCH METHODOLOGY IN

    INTERNATIONAL MARKETING

    55. A Cross-National and Cross-Cultural Approach to GlobalMarket Segmentation: An Application Using Consumers

    Perceived Service Quality

    Vol. 18, No. 3, 2010, 1840James Agarwal, Naresh K. Malhotra,

    and Ruth N. Bolton

    56. Exploring Cross-National Differences in Organizational Buyers

    Normative Expectations of Supplier Performance

    Vol. 18, No. 1, 2010, 2340Michelle D. Steward, Felicia N. Morgan,Lawrence A. Crosby, and Ajith Kumar

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    98 Journal of International Marketing

    Acedo, Francisco J. 20, 26, 37

    Agarwal, James 8, 45, 55

    Bagozzi, Richard P. 6, 13, 35

    Barnes, Bradley R. 17, 23, 42Bearden, William O. 18, 39, 46

    Blazevic, Vera 3, 7, 44

    Bolton, Ruth N. 8, 45, 55

    Colton, Deborah A. 18, 39, 46

    Crosby, Lawrence A. 5, 40, 56

    Dimofte, Claudiu V. 6, 13, 35

    Dong, Maggie Chuoyan 34

    Eisend, Martin 15, 50

    Eisingerich, Andreas B. 10, 27, 38

    Hewett, Kelly 4, 11, 47

    Hughes, Mathew 24, 43, 54

    Hung, Kineta 34

    Jean, Ruey-Jer Bryan 9, 25, 33

    Jiang, Xu 31, 41, 52Jimnez, Fernando R. 3, 7, 44

    Johansson, Johny K. 6, 13, 35

    Khavul, Susanna 19, 36, 53Kim, Changsu 32, 51

    Kim, Daekwan 9, 25, 33

    Komor, Marcin 3, 7, 44Kumar, Ajith 5, 40, 56

    Lee, Ruby P. 28Leonidou, Constantinos N. 17, 23, 42

    Leonidou, Leonidas C. 17, 23, 42

    Losada, Fernando 16, 20, 22, 26, 30, 37

    Malhotra, Naresh K. 8, 45, 55

    Malter, Alan J. 31, 41, 52

    Martin, Silvia L. 24, 43, 54Mller, Jana 15, 50

    Morgan, Felicia N. 5, 40, 56

    Morgan, Robert E. 24, 43, 54

    Mueller, Barbara 14, 29, 49Mullens, Drake 19, 36, 53

    Navarro, Antonio 20, 26, 37

    Okazaki, Shintaro 14, 29, 49Ozdemir, V. Emre 4, 11, 47

    Park, Jong-Hun 32, 51Peterson, Mark 19, 36, 53

    Praxmarer, Sandra 3, 7, 44

    Rasheed, Abdul A. 19, 36, 53Robson, Matthew J. 20, 24, 26, 37, 43, 54

    Roth, Martin S. 18, 39, 46

    Rubera, Gaia 10, 27, 38Ruzo, Emilio 16, 20, 22, 26, 30, 37

    Schumann, Jan H. 3, 7, 44Shainesh, G. 3, 7, 44

    Shannon, Randall 3, 7, 44

    Shu, Chengli 31, 41, 52Sichtmann, Christin 12, 21, 48

    Sinkovics, Rudolf R. 9, 25, 33

    Siu, Noel Y.M. 17, 23, 42

    Sousa, Carlos M.P. 16, 22, 30Steward, Michelle D. 5, 40, 56

    Stringfellow, Anne 3, 7, 44

    Taylor, Charles R. 14, 29, 49

    Tse, David K. 34

    Von Selasinsky, Maren 12, 21, 48

    Wangenheim, Florian v. 3, 7, 44

    Yang, Zhilin 3, 7, 44

    Zhang, Haisu 31, 41, 52

    AUTHOR INDEX

    Item Number Item Number