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95
AWARD ANNOUNCEMENTS
1. Hans B. Thorelli 5-Year AwardVol. 18, No. 1, 2010, ii
2. S. Tamer Cavusgil Award
Vol. 18, No. 1, 2010, iii
BUYER BEHAVIOR
3. Cross-Cultural Differences in the Effect of Received Word-of-
Mouth Referral in Relational Service ExchangeVol. 18, No. 3, 2010, 6280
Jan H. Schumann, Florian v. Wangenheim, Anne Stringfellow,Zhilin Yang, Vera Blazevic, Sandra Praxmarer, G. Shainesh,
Marcin Komor, Randall Shannon, and Fernando R. Jimnez
4. The Effect of Collectivism on the Importance of RelationshipQuality and Service Quality for Behavioral Intentions: A Cross-
National and Cross-Contextual Analysis
Vol. 18, No. 1, 2010, 4162V. Emre Ozdemir and Kelly Hewett
5. Exploring Cross-National Differences in Organizational Buyers
Normative Expectations of Supplier PerformanceVol. 18, No. 1, 2010, 2340
Michelle D. Steward, Felicia N. Morgan,Lawrence A. Crosby, and Ajith Kumar
6. Global Brands in the United States: How Consumer Ethnicity
Mediates the Global Brand Effect
Vol. 18, No. 3, 2010, 81106Claudiu V. Dimofte, Johny K. Johansson,
and Richard P. Bagozzi
CULTURE AND INTERNATIONAL MARKETING
7. Cross-Cultural Differences in the Effect of Received Word-of-
Mouth Referral in Relational Service Exchange
Vol. 18, No. 3, 2010, 6280
Jan H. Schumann, Florian v. Wangenheim, Anne Stringfellow,Zhilin Yang, Vera Blazevic, Sandra Praxmarer, G. Shainesh,Marcin Komor, Randall Shannon, and Fernando R. Jimnez
8. A Cross-National and Cross-Cultural Approach to GlobalMarket Segmentation: An Application Using Consumers
Perceived Service Quality
Vol. 18, No. 3, 2010, 1840James Agarwal, Naresh K. Malhotra, and Ruth N. Bolton
9. Drivers and Performance Outcomes of Relationship Learning for
Suppliers in Cross-Border CustomerSupplier Relationships: The
Role of Communication CultureVol. 18, No. 1, 2010, 6385
Ruey-Jer Bryan Jean, Rudolf R. Sinkovics,and Daekwan Kim
10. Drivers of Brand Commitment: A Cross-National Investigation
Vol. 18, No. 2, 2010, 6479Andreas B. Eisingerich and Gaia Rubera
11. The Effect of Collectivism on the Importance of RelationshipQuality and Service Quality for Behavioral Intentions: A Cross-
National and Cross-Contextual Analysis
Vol. 18, No. 1, 2010, 4162V. Emre Ozdemir and Kelly Hewett
12. Exporting Services Successfully: Antecedents and Performance
Implications of Customer RelationshipsVol. 18, No. 1, 2010, 86108
Christina Sichtmann and Maren von Selasinsky
13. Global Brands in the United States: How Consumer EthnicityMediates the Global Brand Effect
Vol. 18, No. 3, 2010, 81106Claudiu V. Dimofte, Johny K. Johansson,
and Richard P. Bagozzi
14. Global Consumer Culture Positioning: Testing Perceptions ofSoft-Sell and Hard-Sell Advertising Appeals Between U.S. and
Japanese Consumers
Vol. 18, No. 2, 2010, 2034Shintaro Okazaki, Barbara Mueller,
and Charles R. Taylor
15. A Global Investigation into the Cultural and Individual
Antecedents of Banner Advertising EffectivenessVol. 18, No. 2, 2010, 8098
Jana Mller and Martin Eisend
16. The Key Role of Managers Values in Exporting: Influence on
Customer Responsiveness and Export PerformanceVol. 18, No. 2, 2010, 119
Carlos M.P. Sousa, Emilio Ruzo, and Fernando Losada
17. Opportunism as the Inhibiting Trigger for Developing Long-
Term-Oriented Western ExporterHong Kong ImporterRelationships
Vol. 18, No. 2, 2010, 3563Bradley R. Barnes, Leonidas C. Leonidou,
Noel Y.M. Siu, and Constantinos N. Leonidou
JOURNAL OF INTERNATIONAL MARKETINGSUBJECT AND AUTHOR INDEX 2010
(VOLUME 18)
SUBJECT INDEX
Item Number Authors
Journal of International Marketing
Vol. 18, No. 4, 2010 pp. 9598
2010, American Marketing Association
ISSN 1069-0031x (print)
1547-7215 (electronic)
Item Number Authors
7/28/2019 jimk.18.4.95
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96 Journal of International Marketing
E-TAIL
18. Drivers of International E-Tail Performance: The Complexities of
Orientations and Resources
Vol. 18, No. 1, 2010, 122Deborah A. Colton, Martin S. Roth,
and William O. Bearden
ENTRY AND EXPANSION MODES
19. Going Global with Innovations from Emerging Economies:Investment in Customer Support Capabilities Pays Off
Vol. 18, No. 4, 2010, 2242Susanna Khavul, Mark Peterson,
Drake Mullens, and Abdul A. Rasheed
EXPORT MARKETING
20. Antecedents and Consequences of Firms Export Commitment:
An Empirical StudyVol. 18, No. 3, 2010, 4161
Antonio Navarro, Francisco J. Acedo,Matthew J. Robson, Emilio Ruzo, and Fernando Losada
21. Exporting Services Successfully: Antecedents and Performance
Implications of Customer Relationships
Vol. 18, No. 1, 2010, 86108
Christina Sichtmann and Maren von Selasinsky
22. The Key Role of Managers Values in Exporting: Influence on
Customer Responsiveness and Export PerformanceVol. 18, No. 2, 2010, 119
Carlos M.P. Sousa, Emilio Ruzo, and Fernando Losada
23. Opportunism as the Inhibiting Trigger for Developing Long-Term-Oriented Western ExporterHong Kong Importer
Relationships
Vol. 18, No. 2, 2010, 3563Bradley R. Barnes, Leonidas C. Leonidou,
Noel Y.M. Siu, and Constantinos N. Leonidou
24. Realizing Product-Market Advantage in High-Technology Inter-
national New Ventures: The Mediating Role of Ambidextrous
InnovationVol 18, No. 4, 2010, 121
Mathew Hughes, Silvia L. Martin,Robert E. Morgan, and Matthew J. Robson
GLOBAL SOURCING/SUPPLY CHAIN MANAGEMENT
25. Drivers and Performance Outcomes of Relationship Learning forSuppliers in Cross-Border CustomerSupplier Relationships: The
Role of Communication Culture
Vol. 18, No. 1, 2010, 6385Ruey-Jer Bryan Jean, Rudolf R. Sinkovics,
and Daekwan Kim
GLOBAL STRATEGY
26. Antecedents and Consequences of Firms Export Commitment:
An Empirical StudyVol. 18, No. 3, 2010, 4161
Antonio Navarro, Francisco J. Acedo, Matthew J. Robson,Emilio Ruzo, and Fernando Losada
27. Drivers of Brand Commitment: A Cross-National Investigation
Vol. 18, No. 2, 2010, 6479Andreas B. Eisingerich and Gaia Rubera
28. Extending the EnvironmentStrategyPerformance Framework:
The Roles of Multinational Corporation Network Strength,
Market Responsiveness, and Product Innovation
Vol 18, No. 4, 2010, 5873Ruby P. Lee
29. Global Consumer Culture Positioning: Testing Perceptions of
Soft-Sell and Hard-Sell Advertising Appeals Between U.S. and
Japanese ConsumersVol. 18, No. 2, 2010, 2034
Shintaro Okazaki, Barbara Mueller, and Charles R. Taylor
30. The Key Role of Managers Values in Exporting: Influence on
Customer Responsiveness and Export PerformanceVol. 18, No. 2, 2010, 119
Carlos M.P. Sousa, Emilio Ruzo, and Fernando Losada
31. Managing Knowledge for Innovation: The Role of Cooperation,
Competition, and Alliance NationalityVol 18, No. 4, 2010, 7494
Haisu Zhang, Chengli Shu, Xu Jiang, and Alan J. Malter
INNOVATION MANAGEMENT
32. The Global Research-and-Development Network and Its Effecton Innovation
Vol. 18, No. 4, 2010, 4357Changsu Kim and Jong-Hun Park
INTERNATIONAL CHANNEL DECISIONS
33. Drivers and Performance Outcomes of Relationship Learning for
Suppliers in Cross-Border CustomerSupplier Relationships: The
Role of Communication CultureVol. 18, No. 1, 2010, 6385
Ruey-Jer Bryan Jean, Rudolf R. Sinkovics,and Daekwan Kim
34. Effective Distributor Governance in Emerging Markets: TheSalience of Distributor Role, Relationship Stages, and Market
UncertaintyVol. 18, No. 3, 2010, 117
Maggie Chuoyan Dong, David K. Tse, and Kineta Hung
INTERNATIONAL CUSTOMER SERVICE
35. Global Brands in the United States: How Consumer EthnicityMediates the Global Brand Effect
Vol. 18, No. 3, 2010, 81106Claudiu V. Dimofte, Johny K. Johansson,
and Richard P. Bagozzi
36. Going Global with Innovations from Emerging Economies:
Investment in Customer Support Capabilities Pays OffVol. 18, No. 4, 2010, 2242
Susanna Khavul, Mark Peterson,Drake Mullens, and Abdul A. Rasheed
INTERNATIONAL MARKETING MANAGEMENT
37. Antecedents and Consequences of Firms Export Commitment:An Empirical Study
Vol. 18, No. 3, 2010, 4161Antonio Navarro, Francisco J. Acedo,
Matthew J. Robson, Emilio Ruzo, and Fernando Losada
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Subject and Author Index 2010 97
38. Drivers of Brand Commitment: A Cross-National Investigation
Vol. 18, No. 2, 2010, 6479Andreas B. Eisingerich and Gaia Rubera
39. Drivers of International E-Tail Performance: The Complexities of
Orientations and Resources
Vol. 18, No. 1, 2010, 122Deborah A. Colton, Martin S. Roth, and William O. Bearden
40. Exploring Cross-National Differences in Organizational Buyers
Normative Expectations of Supplier PerformanceVol. 18, No. 1, 2010, 2340
Michelle D. Steward, Felicia N. Morgan,Lawrence A. Crosby, and Ajith Kumar
41. Managing Knowledge for Innovation: The Role of Cooperation,
Competition, and Alliance NationalityVol 18, No. 4, 2010, 7494
Haisu Zhang, Chengli Shu, Xu Jiang, and Alan J. Malter
42. Opportunism as the Inhibiting Trigger for Developing Long-
Term-Oriented Western ExporterHong Kong Importer
RelationshipsVol. 18, No. 2, 2010, 3563
Bradley R. Barnes, Leonidas C. Leonidou,Noel Y.M. Siu, and Constantinos N. Leonidou
43. Realizing Product-Market Advantage in High-Technology Inter-
national New Ventures: The Mediating Role of Ambidextrous
InnovationVol 18, No. 4, 2010, 121
Mathew Hughes, Silvia L. Martin,Robert E. Morgan, and Matthew J. Robson
INTERNATIONAL MARKETING OF SERVICES
44. Cross-Cultural Differences in the Effect of Received Word-of-
Mouth Referral in Relational Service Exchange
Vol. 18, No. 3, 2010, 6280Jan H. Schumann, Florian v. Wangenheim,
Anne Stringfellow, Zhilin Yang, Vera Blazevic,Sandra Praxmarer, G. Shainesh, Marcin Komor,
Randall Shannon, and Fernando R. Jimnez
45. A Cross-National and Cross-Cultural Approach to Global
Market Segmentation: An Application Using Consumers
Perceived Service Quality
Vol. 18, No. 3, 2010, 1840James Agarwal, Naresh K. Malhotra, and Ruth N. Bolton
46. Drivers of International E-Tail Performance: The Complexities of
Orientations and Resources
Vol. 18, No. 1, 2010, 122Deborah A. Colton, Martin S. Roth,
and William O. Bearden
47. The Effect of Collectivism on the Importance of RelationshipQuality and Service Quality for Behavioral Intentions: A Cross-
National and Cross-Contextual Analysis
Vol. 18, No. 1, 2010, 4162V. Emre Ozdemir and Kelly Hewett
48. Exporting Services Successfully: Antecedents and Performance
Implications of Customer Relationships
Vol. 18, No. 1, 2010, 86108Christina Sichtmann and Maren von Selasinsky
INTERNATIONAL PROMOTION
49. Global Consumer Culture Positioning: Testing Perceptions of
Soft-Sell and Hard-Sell Advertising Appeals Between U.S. and
Japanese Consumers
Vol. 18, No. 2, 2010, 2034Shintaro Okazaki, Barbara Mueller, and Charles R. Taylor
50. A Global Investigation into the Cultural and Individual
Antecedents of Banner Advertising Effectiveness
Vol. 18, No. 2, 2010, 8098Jana Mller and Martin Eisend
INTERNATIONAL STRATEGIC ALLIANCES AND
JOINT VENTURES
51. The Global Research-and-Development Network and Its Effect
on InnovationVol. 18, No. 4, 2010, 4357
Changsu Kim and Jong-Hun Park
52. Managing Knowledge for Innovation: The Role of Cooperation,Competition, and Alliance Nationality
Vol 18, No. 4, 2010, 7494Haisu Zhang, Chengli Shu, Xu Jiang, and Alan J. Malter
INTERNATIONALIZATION OF THE FIRM
53. Going Global with Innovations from Emerging Economies:
Investment in Customer Support Capabilities Pays Off
Vol. 18, No. 4, 2010, 2242Susanna Khavul, Mark Peterson,
Drake Mullens, and Abdul A. Rasheed
54. Realizing Product-Market Advantage in High-Technology Inter-national New Ventures: The Mediating Role of Ambidextrous
Innovation
Vol 18, No. 4, 2010, 121Mathew Hughes, Silvia L. Martin, Robert E. Morgan,and Matthew J. Robson
RESEARCH METHODOLOGY IN
INTERNATIONAL MARKETING
55. A Cross-National and Cross-Cultural Approach to GlobalMarket Segmentation: An Application Using Consumers
Perceived Service Quality
Vol. 18, No. 3, 2010, 1840James Agarwal, Naresh K. Malhotra,
and Ruth N. Bolton
56. Exploring Cross-National Differences in Organizational Buyers
Normative Expectations of Supplier Performance
Vol. 18, No. 1, 2010, 2340Michelle D. Steward, Felicia N. Morgan,Lawrence A. Crosby, and Ajith Kumar
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98 Journal of International Marketing
Acedo, Francisco J. 20, 26, 37
Agarwal, James 8, 45, 55
Bagozzi, Richard P. 6, 13, 35
Barnes, Bradley R. 17, 23, 42Bearden, William O. 18, 39, 46
Blazevic, Vera 3, 7, 44
Bolton, Ruth N. 8, 45, 55
Colton, Deborah A. 18, 39, 46
Crosby, Lawrence A. 5, 40, 56
Dimofte, Claudiu V. 6, 13, 35
Dong, Maggie Chuoyan 34
Eisend, Martin 15, 50
Eisingerich, Andreas B. 10, 27, 38
Hewett, Kelly 4, 11, 47
Hughes, Mathew 24, 43, 54
Hung, Kineta 34
Jean, Ruey-Jer Bryan 9, 25, 33
Jiang, Xu 31, 41, 52Jimnez, Fernando R. 3, 7, 44
Johansson, Johny K. 6, 13, 35
Khavul, Susanna 19, 36, 53Kim, Changsu 32, 51
Kim, Daekwan 9, 25, 33
Komor, Marcin 3, 7, 44Kumar, Ajith 5, 40, 56
Lee, Ruby P. 28Leonidou, Constantinos N. 17, 23, 42
Leonidou, Leonidas C. 17, 23, 42
Losada, Fernando 16, 20, 22, 26, 30, 37
Malhotra, Naresh K. 8, 45, 55
Malter, Alan J. 31, 41, 52
Martin, Silvia L. 24, 43, 54Mller, Jana 15, 50
Morgan, Felicia N. 5, 40, 56
Morgan, Robert E. 24, 43, 54
Mueller, Barbara 14, 29, 49Mullens, Drake 19, 36, 53
Navarro, Antonio 20, 26, 37
Okazaki, Shintaro 14, 29, 49Ozdemir, V. Emre 4, 11, 47
Park, Jong-Hun 32, 51Peterson, Mark 19, 36, 53
Praxmarer, Sandra 3, 7, 44
Rasheed, Abdul A. 19, 36, 53Robson, Matthew J. 20, 24, 26, 37, 43, 54
Roth, Martin S. 18, 39, 46
Rubera, Gaia 10, 27, 38Ruzo, Emilio 16, 20, 22, 26, 30, 37
Schumann, Jan H. 3, 7, 44Shainesh, G. 3, 7, 44
Shannon, Randall 3, 7, 44
Shu, Chengli 31, 41, 52Sichtmann, Christin 12, 21, 48
Sinkovics, Rudolf R. 9, 25, 33
Siu, Noel Y.M. 17, 23, 42
Sousa, Carlos M.P. 16, 22, 30Steward, Michelle D. 5, 40, 56
Stringfellow, Anne 3, 7, 44
Taylor, Charles R. 14, 29, 49
Tse, David K. 34
Von Selasinsky, Maren 12, 21, 48
Wangenheim, Florian v. 3, 7, 44
Yang, Zhilin 3, 7, 44
Zhang, Haisu 31, 41, 52
AUTHOR INDEX
Item Number Item Number