JOB HUNTING BI

8/7/2019 JOB HUNTING BI

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JOB HUNTING SKILLS

PRESENT BY :

AKMAL BINTI HASHIM 09DUP08F1065

SITI NORIDAH BINTI JAMAL 09DUP08F1085

SITI NURHAYATI BINTI ISMAIL 09DUP08F1035

NUR MUHASSANAH KASIMIN 09DUP08F1075


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INTRODUCTION

Utas Travel & ToursSdn Bhd

Established on the

29th of May 1985

Offers variousservices

Managing Director :

YBhg Datuk Haji

Mohamad Din Bin Yusoh

(major share holder).


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PERSONNEL/S ASSISTED THEIR PROJECT AT THE COMPANY

NAME POSITION WORKING EXPERIENCE

Wan Hazarolwisi Bin WanHussain

Human Resources( Manager )

Diploma in Human Resources Experience working for 3 years as a human

resources and accounting clerk. Practical for 6 months at Hotel Sri Malaysia

as a clerk of Human Resources.

Amiza Binti Darzuki Human Resources( Clerk )

Practical for 6 months at Utas Travel &Tours Sdn Bhd.

- Human Resources and Homestay Fresh Graduate


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ITINERARY OF THE VISITDate meeting : 28 January 2011, Friday

Time meeting : 9.45 AM

TIME SITUATION

8.00 AM Move to Utas Travel & Tours Sdn Bhd

9.30 AM Arrive at Utas Travel & Tours Sdn Bhd

9.45 AM Meet Mr Wan Hazarolwisi Bin Wan Hussain( Manager Human Resources )

10.45 AM Meet part of Human ResourcesMiss Amiza Bin Darzuki ( Clerk )

11.45 AM End Meeting


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JOB DESCRIPTION AND JOB SPECIFICATION

Location / Station Where They Work


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Other description needed for

each position analyzed

Tour department

Ticketing department

Account department

Sales and marketing Department

Human Resource Department

Front Office Department


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The Job Scope Each Position Covers

HAJJMake sure that they have already registered their

name at Tabung Haji.The person in charge for hajj is Mdm. Hasnah.

INBOUND AND OUTBOUND TOUR PACKAGEManage by Mdm. Norhayati.

Customer need to ask the details of the tour before they submit

it to Pn. Norhayati.


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Job Requirements

DEPARTMENT ACADEMIC

QUALIFICATIONWORKING

EXPERIENCE

SKILLS OTHER

(SCOPE OF JOB)

Sales andmarketing

department

- Degree inmarketing

management.- Diploma in

marketingmanagement.

- Have worked as aAssistance Sales and

Marketing at anothertravel agent with 5

years.

- Can speak in manylanguage.

- Have skill in sale theirpackage.

- Have kind relation withanother travel agency.

-lodging( Utas dvillage,Utas villa)

-Rental-Monthly report

Account

department

- Degree in

accountingmanagement.

- Diploma inaccounting

management.

-Have worked as a

AssistanceAccounting at

another travel agentwith 5 years.

-Efficient to handling the

finance.-Can communicate with

customer.-Efficient to handling the

computer.

-Monthly account report for

each account owned byUtas Travel.

- Update monthly salesreport for tour package

including umrah and alsosells airlines ticket.

Tourdepartment

-Degree in tourismmanagement.-Diploma in tourism

management.

-To attend thecourse of tour leaderwith 6 month.

-Have 5 yearexperience workersas a tour guide or

tour leader.

-Have dabble intourism coursesaround 3 years.

-Have become as aAssistance tour

leader around 3years.

- Efficient to handling thecustomer.-Must know more than 2

language other than Malay

and English.-Must have a lot knowledgeabout the tourism such as the

interesting places in Malaysia.

-Umrah-Visa application-Hajj

-Outbound and tour

package


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DEPARTMENT ACADEMICQUALIFICATION

WORKINGEXPERIENCE

SKILLS OTHER (SCOPE OF JOB)

Ticketingdepartment

-Degree in torismmanagement-Diploma in tourismmanagement

-During the practicaltraining,and handlingticketing.-Have worked as aAssistance ticketing

around 3 years atother travel agent.

-Efficient to communicate withcustomer.-Can speak and know more than2 language other than Malay andEnglish language.

-Efficient to uses a systems suchas Abacus system, Galileosystem and also the ticketingsystem.-Efficient to use the computer,

-Booking flight ticket

HumanResource

Department

-Degree in HumanResource.

-Diploma in

Human Resource.-Diploma inTourism

Management.

- During the practicaltraining, and

handling the Human

Resourcedepartment.-Have worked as a

Assistance Human

Resource around 3year at the othertravel agency.

-Efficient to communicatewith customer.-Can speak and know more than

2 language other than Malay orEnglish language.

-Employing welfare ofstaffs health is also HRs

responsibility.

Front OfficeDepartment

-Degree intourism

management.-Diploma intourism

management.-Certificate of SijilPelajaran

Malaysia.

-Have worked as aFront Desk staff athotel.-Have worked at hotelas a clerk at the frontoffice.

-Efficient to communicatewith customer.

- Can speak and know more than2 languages other than Malay orEnglish language.

-Register hajj and umrahpackage for customer.

-Providing service andensure for their comfort.-Satisfaction by fulfilling

their needs and wants.-Deal with customer whowants to use umrah

package offered by Utas

Travel.


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Employment procedures in the company.


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Interview Tips

Be prepared

Be confident

Be On Time Stay Calm

Show What You KnowComplete Document


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Conclusion

Job hunting skill or interviews are a fact of modern life and

interview skills will be used by us many times throughout

our lives. Most jobs are filled as a result of these one-to-

one or one-to-a panel meetings between the employer

and the best candidates, but interview skills are needed ina variety of situation. Turning natural worries and fears

into determination and dynamism is the key to success.

Whether you are applying for a job, a promotion, a training

programme, or even a bank loan, we all need to know

about the processes involved in the interview and how to

impress other people at first meeting. With part time andtemporary work increasing, we will all be attending

interviews more frequently in the future.

Documents

JOB HUNTING BI