industrial + interaction design

jon grossman

I’m a total film geek (My favorite director is Wes Anderson)Snowboarding over skiingLove the bluesLoyal engadget reader... Not-so-loyal gizmodo reader.

about me:

what i can do:Hand sketch and renderSketchbook Pro and Photoshop sketchingCreate clean models in Solidworks and Alias Render in Keyshot, Shot, and PhotoviewAdobe Creative Suite 5Basic programming in Delcam Powermill Microsoft Office if necessaryVacuum forming Basic prototyping with arduinos Make models like a pro

awards:Dean’s List (all quarters)NCKU Workshop Gold Design AwardCincinnatus ScholarAlumni Association ScholarshipUniversity Honors Travel GrantAP Scholar with HonorHigh School Science Achievement Award

c: 818.605.5151

a: 9400 Swinton Ave, North Hills, CA 91343

e: jonoj2g@gmail.com

where i study:

College of Design, Architecture, Art, and Planning

University of Cincinnati

B.S. Industrial DesignExpected Graduation: 2014GPA: 3.7/4.0Dean’s List All Quarters

my experience:

Mar 2011 - Jun 2011 & Sep 2011 - Dec 2011design internship

Insync Design

Worked on many projects for a wide variety of industries, from medical and healthcare to cosmetics and EV chargers. Clients included American Standard, Avon, Fuji Electric, Merck, Church and Dwight, and La Prairie.

sponsored studio Sep 2010 - Dec 2010

Jun 2010 - Jul 2010

MeadWestvaco

As part of a team, completed lifestyle research on the modern college student, then designed organizational products to be marketed under the Mead Five-Star brand.

Jun 2009 - Sep 2009 & Jul 2010 - Sep 2010

Jr. Vice President

IDSA Industrial Designers Society of America

Team Executive

FIRST Robotics High school robotics team

Founding PresidentIxDA Interaction Design Association

design internship

design student

Munchkin Inc.

Asia Design Trip

Designed and tested products, picked color swatches, communicated with oversees engineers, and built models. Six products made it to production.

Three-week trip to Taiwan and China. Attended a design workshop at National Cheng Kung University in Tainan and the World Expo in Shanghai.

jon grossman t: @formfollows

photo by Casey Campbell

Why don’t people use fire extinguishers?Many people hide their fire extinguishers under a counter or in the garage, which makes them inaccessible when they need them most. What improvements can be made to fire extinguishers to encourage their proper use?

How does a fire extinguisher work?

1

2

3

1Handle PressDepressing the handle causes air in a compressed canister to escape.

2CO2 DisplacementThis air displaces carbon dioxide powder in the body of the fire extinguisher, pushing it up a straw.

3ExtinguishingThe straw leads to the nozzle, which is aimed at the base of the fire.

Before redesigning a fire extinguisher, it was key to understand how the current models of fire extinguishers function. They operate on a very simple idea in physics: displacement of a liquid with air.

So, What’s Really Happening?Kitchen and house fires are some of the most ignored dangers in our lives- the reason being is that no one plans for a fire. Kitchen and house fires are some of the most ignored dangers in our lives- the reason being is that no one plans for a fire. Kitchen and house fires are not dangers in our lives- the reason being is that no one plans for a fire.

In 2002, there were 156,500 reported cooking fires

There were 331 fatalities as a result of those fires.

41% Of all fires begin in the kitchen

156,000

41%

331

The leading cause of cooking fires is unattended food

42% OF HOMES ARE UNPREPARED

5 MINUTESUNTIL FLAMES FULLY ENGULF A HOME

A fire doubles in size every minute

42% homes do not have a fire extinguisher

What Needs to Change?I interviewed a number of people, and here are some ideas from the interviews that helped fine tune what needed to be redesigned.

“I don’t get where to begin?”

“Ouch! It pinched me!”

“I’m afraid I might accidentally set it off.”

The mechanism is confusing.How is the mechanism activated?

“I keep mine under the sink. It looks ugly.”

“See, the thing is, I don’t understand where I’m supposed to actually put it! There’s no room in my kitchen and if it’s in the garage it’s too far in case of an emergency.”

It doesn’t fit in the kitchen.Where does it fit into someone’s house or life?

“I don’t know how long it lasts or when to replace it. ”

It’s high maintenance and not recyclable.

When is it safe to use? When should the user buy a new one? How can they dispose of the old one?

Design IdeationThese are the initial ideation sketches done to find a direction to explore. The final direction was an integrated flip handle, where the activation mechanism is the opening of the handle.

Inset HandleThis direction has an integrated handle in the side of the body to keep the form clean.

Pull DownThis direction was to have a handle that you can pull down to fire the extinguishing fluid.

Slide and TwistThese directions had slide or twist activation methods to start the extinguishing process.

Thumb TriggerThese directions involved using your thumb to launch the actual extinguishing fluid.

Meet the FireguardThe final design is much calmer than existing fire extinguishers, allowing it to fit much better into the kitchen environment.

Zen InspiredThe Fireguard is beautifully and intuitively simple, crafted to be a pure cylinder.

How it WorksIf an emergency arises, the Fireguard is not intimidating, and can be easily understood by it’s form.

Step 1The Fireguard is locked in this position so that it can sit inert on a counter or in a drawer.

Step 2The Fireguard is activated by lifting the handle. The handle snaps into place, and the nozzle is pushed out.

Step 3Keep an eye on the air level as you fight a fire- the gauge is now on top of the fire extinguisher instead of the side.

The cap on the bottom is removable to allow easy access to the two canisters for recycling.

Removable Bottom

The carbon dioxide canister is on the bottom to help with balance.

Carbon Dioxide

A Cam gear pushes out the nozzle and the activation tube as the handle is rotated.

Cam Gear

The compressed air is activated by the cam, which pushes a tube through this canister and into the Carbon Dioxide.

Compressed Air

The Fireguard was designed to be reusable, as you no longer need to throw out a fire extinguisher every time it is used, or if the air runs out- simply replace the canisters.

Pure SimplicityThe Fireguard is ridiculously easy to understand. The Handle pulls out and the button launches the carbon dioxide.

Grip Base Tucked in Handle

Activation Button

Designed for Disassembly

Pressure Gauge

Designing baby care products for productionEmployed right out of high school and the first summer in college, I designed baby care products sold internationally, with 6 projects making it into production, in addition to assisting the development team with sketching, product testing, and model making.

WORK EXPERIENCE:ALL PROJECTS SHOWN WITH PERMISSION OF MUNCHKIN INC.

photo by me!

Want a Sandwich?Many young children stubbornly refuse to eat the crust on a sandwich. How can we make sandwiches more appealing to them?

The challenge was to create a simple tool to cut off the crust and create a fun shape children would enjoy, with the restrictions being balancing scale of the cut pieces with the amount of bread wasted

Many different ideas ranged from “disguise kits” (with cut out moustaches and sunglasses) and “play kits” (a puzzle of some sort) to animal faces and interlocking animal shapes.

The concepts were refined to these final designs- we decided on interlocking animals over “embossed” animal faces, tangrams, and many other ideas due to the minimum bread waste, ease of production, and how easy it was to identify the forms. They will go on sale nationally in May 2011.

?How can eating a sandwich be fun? Exploring the possibilities Final Directions

On the ShelvesThis is the final packaged product, available in the baby section of walmarts nationally.

That Sippy Cup is Safe!The Cup Link prevents the cup from disappearing on the playground or when out for a stroll, saving money and heartache.

Neoprene with fabric trim wraps around sippy cup

Plastic molded buckles allow for strap length adjustment

Fabric strap is heat pressed with pattern

Velcro pieces wrap strap around stroller

Toddlers are Always Losing their ThingsYoung children are constantly dropping things, from toys to sippy cups. How can we help parents keep track of these things when on the go?

Design a Wipe BoxThis concept was done for Arm&Hammer baking soda infused wipes.

Lid Needs to have a spring-open Mechanism

Rubber overmold to create airtight seal with lid.

Arm & Hammer Sticker

Tap with indent to make removing the base easier

131.3 mm

76.1 mm

Rubber Overmold

Rubber Overmold

Small radius on corner of push button

Ring keeps seal air tight

(Cross section for reference only needs engineering input)

153.3 mm

17.7 mm

Removable Plastic Base

Indent for label detail

AA

Hole for Wipes

Plastic bump that locks lid

.

Redesign of an Enterprise Device: The UPS DIADEnterprise level devices have long been a source of bad design, especially in relation to human factors. In this project, I redesigned the UPS DIAD to streamline the delivery process by adding value for both customers and drivers.

photo by UPS

DIAD III DIAD IVDIAD I DIAD II

The Delivery Information Acquisition Device (DIAD)The DIAD was designed to replace the paper on clipboard delivery men were known for carrying around. The design has evolved to be less of a clipboard and more of a mobile device.

This is the newest DIAD for UPS, and is currently being rolled out internationally.

DIAD V

UPS CAN DELIVER TO 80% OF THE WORLD IN 48 HOURS

UPS is a Global Ecosystem with Vertical Integration

The DIAD was Created to Tie All this Together

CustomersThe customers sign for packages from the DIAD

DriversDrivers have to be kept in the loop as to what services their customers are using through the DIAD.

UPS CapitalUPS Capital is an insurance company for logistics and delivery services.

$

UPS Logistics helps keep track of not only UPS’s deliveries, but any company who needs logistics services.

UPS Logistics

UPS Airlines is an independent airline owned completely by UPS.

UPS Airlines

UPS has it’s own global telecommunications network used to track vehicles and packages.

UPSNet

What Needs to be ChangedMany aspects of both the DIAD IV and DIAD V are both outdated and not designed well. These are the four aspects I will address when setting out on this redesign.

POCKET FRIENDLY CONTENT FRIENDLY

These products provided form inspiration for creating a timeless, yet rugged form.

Enterprise doesn’t have to mean ugly

Motorola E400 SeriesThis device is king of the small level logistics department.

Apple iPadThis device has dominated every other consumer level tablet on the market.

?

Communication Systems

Interaction Design

Industrial Design

Input Method

The communication hardware between drivers, delivery addresses, and the main UPS base needs to be more integrated.

The keyboard input on the DIAD V is outdated at best, and desperately needs to be improved.

The enterprise style interface should be redone for a more efficient driver experience.

The ergonomics need to be improved and the form should be more iconic, representing the 100+ years UPS has existed.

Outer Handle

U Grip

This direction involved the idea of putting a handle on the outside of the DIAD.

Side GripThis direction involved creating a grip on only one side of the DIAD for maximum comfort.

This direction involved creating a U shaped channel on the back of the DIAD.

Design IdeationThese sketches were the first step in figuring out the final directions.

Crafting the DIADFoam models helped determine the ergonomics of the new DIAD, as well as it’s orientation in terms of landscape or vertical.

Refining the DesignThe design was refined in illustrator, from the location and shape of the camera to the shape of the grip and keyboard. This made it really easy to not only visualize what came next, but transfer into CAD quickly.

Early DesignsThese forms were preliminary designs to the final. Seeing them colorized in a technical illustrator drawing truly helped give a sense of what looked good and what didn’t.

Final DirectionThis direction was simplified from sketches and foam models. The side grips stretch around the side, and the inner “U” grip gives the delivery man something to grasp onto.

Rapid PrototypingPrime, sand, repeat. This process was done to every part- both 3D powder prints and CNC milled REN. The body was painted with automotive grade paint, while the grips were covered in rubberized undercoating. Finally, rub on decals were applied.

Fresh out of the CNC Machine Rubberized Undercoating was used to give the 3d powder printed grips a texture

The final design was modeled in Solidworks Sand and prime, sand and prime Painted with automotive paint and finished with rub on decals. A clear coat was added at the end.

Introducing the New DIADThis device was designed to create an iconic and recognizable form for UPS delivery men everywhere that is both rugged but refined.

In ActionThe DIAD was designed to replace the paper on clipboard delivery men were known for carrying around. The design has evolved to be less of a clipboard and more of a mobile device.

The form of the DIAD is easy for both the driver and the recipient to hold. The stylus is magnetically attached to the pen dip on the front of the device.

The stylus is ergonomically shaped and easy to sign with.

Rugged, yet classyThe form language of the new DIAD was heavily influenced by rugged mobile devices, but the actual form, while strong, isn’t overly designed.

Ergo gripThe new ergonomic grip on the DIAD holds your fingers in a comfortable position, while providing a strong grip through a high durometer rubber texture.

Positive Magnet

DIAD Pen dip

Negative Magnet

DIAD Signature Pen

Hardware DesignThe finalized design is meant to be iconic- UPS delivery people should want to carry these down the street, and they have to be instantly recognizable and completely unmistakable from anything else.

Communication SystemsThe new DIAD has an integrated speaker system that allows the driver to manage communication

Magnetic PenThe integrated signature pen is now attached by magnet at the top of the device. This makes the signature process even easier, as the pen is now more accessible than before.

Iconic FormThe form of the DIAD is inspired from the clipboards of delivery men past. This cutout is both ergonomic and unique.

QWERTYThe archaic alphabetic keyboard is now replaced by a QWERTY keyboard.

HD CameraA high quality camera replaces the outdated scanner of the previous generation. Not only can packages be scanned with it, but it can take proof of delivery photos.

E-ink DisplayAn e-ink display covers the front of the device- this allows for maximum power efficiency and readability. A reading light surrounds the screen for night time delivery.

UPS OSThe new DIAD operating system truly takes its e-ink display system to heart, optimizing the black and white experience, with new and intuitive alerts and features, especially relating to communication between UPS drivers and package recipients.

This is the full keyboard layout.

The package information screen is used to show information related to delivery- the number of packages, a “delivered” button, a proof of delivery camera, and a collect on delivery service.

R

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TIME10:30

STREETN BIRCH

x3 x1

ST #1001AV

delivered

camera

collect on delivery

This is the collect on delivery service- it works via NFC or RFID technology. If that fails, you can enter card data manually.

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tap card above

cancelenter card data

This is the proof of delivery app- a photograph can be taken of the packages on the doorstep if proof of delivery is required.

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snapshot cancel

After logging in, the DIAD will download the electronic delivery dialog- the list of delivery destinations for the day.

welcome back- please log in.

driver ID 487120561

passcode ********

log on

downloading EDD...

78%

The quick action drawer slides down from the top and allows easy access to the lunch break, log off, emergency, and quick contact services.

MONDAY

AUGUST 22, 2011

NOTIFICATIONS:

DRIVER #:

487120561

SIGNAL:

STRONGCHARGE:

100%

EMERGENCY

REROUTE- DELIVER MS386 1-01 TO N BIRCH A

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818.605.5151 jonoj2g@gmail.com Additional sketches available upon request!jon grossman

Thanks for your time!