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KAREN S. HANCOCK Winston-Salem, North Carolina | 336-407-1702 | [email protected] | www.linkedin.com/in/KarenSHancock CAREER SUMMARY: Resourceful, energetic and self-motivated executive administrative professional who has worked with highly successful business owners, corporate executives, and managed the day-to-day operations of businesses and high-profile departments. Superior communication skills, a solid work ethic, confidential, and skilled at multi-tasking. AREAS OF EXPERTISE Administrative Support Calendar Management Writing & Editing Event Coordination Travel Arrangements Executive/Dept. Liaison Expense Reporting Project Management Issue Resolution PROFESSIONAL EXPERIENCE PROGRESSIVE BUSINESS MEDIA, Greensboro, North Carolina 2000 - 2015 Conference & Events Manager and Classified Accounts Co-Manager Conference & Events Manager Experience: Planning, execution, supervision, logistics, and budget management of conferences and workshops specifically addressing issues of the home furnishings industry. Largest conference had 500 attendees and generated $800,000 in revenue. Events targeted C-level/high-level decision makers and were held at venues such as the Ritz-Carlton Naples Beach Resort (5 Star venue), Inter-Continental New Orleans, and Atlanta Merchandise Mart. Coordinated speakers/panelists (up to 30 per event), marketing, conference printed materials, food and beverage, receptions, awards ceremonies, and entertainment Supervised Conference & Events Planner/Assistant Classified Accounts Manager Experience: Co-managed the department and sold print/online classified advertising for six leading home furnishings industry publications: Furniture/Today, Home Accents Today, Casual Living, Home & Textiles Today, Gifts & Decorative Accessories, and Kids Today. Department of two sold approximately $2 million/year in print/online advertising Designed display and text ads print and online ads, entered orders into order entry system and managed the department budget and revenue reporting A. WATTS, INC., (Sold to Windsor Commercial Contracting & Development), Winston-Salem, North Carolina 1996 2000 Executive Administrative Assistant to CEO/Owner LONG HAYMES CARR, INC., (Currently Mullen Lowe Advertising) Winston-Salem, North Carolina 1989 1996 Executive Administrative Assistant to President/COO and EVP/CFO Executive Administrative Assistant Experience: Composed correspondence, scheduled and set up management and client meetings, liaison with corporate officers, department heads, bankers, attorneys and clients on the executive’s behalf and entrusted with confidential matters Arranged Travel Logistics Assisted with the operations of affiliated companies owned and operated by the CEO/Owner Maintained corporate records and various budgets Planned company-wide meetings/functions EDUCATION AAS Degree - Business Administration, Forsyth Technical Community College Completed courses toward Bachelor of Science Degree in Business Administration, Gardner-Webb University TECHNICAL SKILLS Microsoft Word, Excel, PowerPoint, Regonline (conference & event management software), ELAN (customized software for publishing, classified advertising, accounting, and conference and event financial record keeping) LICENSE North Carolina Real Estate Broker’s License

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KAREN S. HANCOCK

Winston-Salem, North Carolina | 336-407-1702 | [email protected] | www.linkedin.com/in/KarenSHancock

CAREER SUMMARY: Resourceful, energetic and self-motivated executive administrative professional who has worked with highly successful business owners, corporate executives, and managed the day-to-day operations of businesses and high-profile departments. Superior communication skills, a solid work ethic,

confidential, and skilled at multi-tasking.

AREAS OF EXPERTISE

Administrative Support

Calendar Management

Writing & Editing

Event Coordination

Travel Arrangements

Executive/Dept. Liaison

Expense Reporting

Project Management

Issue Resolution

PROFESSIONAL EXPERIENCE

PROGRESSIVE BUSINESS MEDIA, Greensboro, North Carolina 2000 - 2015

Conference & Events Manager and Classified Accounts Co-Manager

Conference & Events Manager Experience:

Planning, execution, supervision, logistics, and budget management of conferences and workshops specifically addressing issues of the home furnishings industry. Largest conference had 500 attendees and generated $800,000 in revenue. Events targeted C-level/high-level decision makers and were held at venues such as the Ritz-Carlton Naples Beach Resort (5 Star venue), Inter-Continental New Orleans, and Atlanta Merchandise Mart.

Coordinated speakers/panelists (up to 30 per event), marketing, conference printed materials, food and beverage, receptions, awards ceremonies, and entertainment

Supervised Conference & Events Planner/Assistant

Classified Accounts Manager Experience:

Co-managed the department and sold print/online classified advertising for six leading home furnishings industry publications: Furniture/Today, Home Accents Today, Casual Living, Home & Textiles Today, Gifts & Decorative Accessories, and Kids Today. Department of two sold approximately $2 million/year in print/online advertising

Designed display and text ads print and online ads, entered orders into order entry system and managed the department budget and revenue reporting

A. WATTS, INC., (Sold to Windsor Commercial Contracting & Development), Winston-Salem, North Carolina 1996 – 2000 Executive Administrative Assistant to CEO/Owner

LONG HAYMES CARR, INC., (Currently Mullen Lowe Advertising) Winston-Salem, North Carolina 1989 – 1996 Executive Administrative Assistant to President/COO and EVP/CFO

Executive Administrative Assistant Experience:

Composed correspondence, scheduled and set up management and client meetings, liaison with corporate officers, department heads, bankers, attorneys and clients on the executive’s behalf and entrusted with confidential matters

Arranged Travel Logistics

Assisted with the operations of affiliated companies owned and operated by the CEO/Owner

Maintained corporate records and various budgets

Planned company-wide meetings/functions

EDUCATION AAS Degree - Business Administration, Forsyth Technical Community College

Completed courses toward Bachelor of Science Degree in Business Administration, Gardner-Webb University

TECHNICAL SKILLS

Microsoft Word, Excel, PowerPoint, Regonline (conference & event management software), ELAN (customized software for publishing, classified advertising, accounting, and conference and event financial record keeping)

LICENSE

North Carolina Real Estate Broker’s License