Kony EMM Installion Guide

Kony Management

Installation Guide- Linux

On-Premises

Release 4.3Document Relevance and Accuracy

This document is considered relevant to the Release stated on this title page and the document version stated on the Revision History page.

Remember to always view and download the latest document version relevant to the software release you are using.

2017 by Kony, Inc. All rights reserved 1 of 151

Copyright 2013 Kony, Inc.

All rights reserved.

August, 2017

This document contains information proprietary to Kony, Inc., is bound by the Kony license

agreements, andmay not be used except in the context of understanding the use andmethods of

Kony, Inc., software without prior, express, written permission. Kony, Empowering Everywhere, Kony

Nitro, and Kony Visualizer are trademarks of Kony, Inc. MobileFabric is a registered trademark of

Kony, Inc. Microsoft, theMicrosoft logo, Internet Explorer, Windows, andWindowsVista are

registered trademarks of Microsoft Corporation. Apple, the Apple logo, iTunes, iPhone, iPad, OS X,

Objective-C, Safari, Apple Pay, AppleWatch, and Xcode are trademarks or registered trademarks of

Apple, Inc. Google, the Google logo, Android, and the Android logo are registered trademarks of

Google, Inc. Chrome is a trademark of Google, Inc. BlackBerry, PlayBook, Research inMotion, and

RIM are registered trademarks of BlackBerry. SAP and SAP Business Suite are registered

trademarks of SAP SE in Germany and in several other countries. All other terms, trademarks, or

servicemarksmentioned in this document have been capitalized and are to be considered the

property of their respective owners.

Kony Management Linux Installation GuideVersion1.3


Revision History

Date Document Version Description of Modifications/Release

04/10/2017 1.4 Document updated for 4.3

01/23/2017 1.3 Document updated for 4.2.5






Table of Contents

1. Preface 6

1.1 Purpose 6

1.2 Intended Audience 6

1.3 Formatting Conventions 6

1.4 Contact Us 8

2. Installation Files 9

3. EMM Installation 11

4. EMM Installation Procedure 12

5. Uninstall EMM 86

6. EMM Upgrade Procedure 88

6.1 Automated Installation (single andmulti-node) 88

6.2 ManualMulti-node Installation 106

7. EMM Rollback Procedure 113

7.1 Single node Rollback 113

7.2 Multi-node Rollback 124

8. Post Installation Tasks 126

8.1 Start Services 126

8.2 Start services for Multinode 126

8.3 Database Changes (MySQL database) 126

8.4 Tomcat Services 128



8.5 WindowsMobile 6.x 129

8.6 Troubleshooting ADS Integration 137

8.7 TroubleshootingMac Issues 139

8.8 Other Tasks 140

8.9 How to Reset a User Account Password for Network Device Enrollment Service

(NDES) 141

8.10 How to encrypt an NDES User Account Password 142

8.11 How to encrypt Database Password (EMMOn-Premise build) 144

9. Post Upgrade Tasks 146

9.1 Upgrading Launchpad Details 146

9.2 Updating Tomcat Configuration 147

9.3 Replacing Apache Files 148

9.4 Updating Apache Files 148

10. Frequently Asked Questions 150



1. Preface Kony Management Linux Installation GuideVersion1.3

1. Preface

EnterpriseMobilityManagement (EMM) software is a policy configuration andmanagement tool for

hand-heldmobile devices and corresponding applications on smartphones and tablets. EMMhelps

enterprises tomanage complex communications betweenmobile devices by supporting security,

network services, and software and hardwaremanagement acrossmultiple OS platforms.

EMMalso supports bring your own device (BYOD) initiatives that has become the focus of many

enterprises. It can support corporate and personal devices, and helps to support a more complex and

heterogeneous environment. EMMsupportsMobile Content Management.

The Preinstallation Guide provides a list of resources that are to be kept ready prior to installation.

Having these in place ensures a smooth installation process and easy deployment of Kony EMM.

Details of installation of third-party software required shall not be provided in the document. Where

ever applicable, links to appropriate resources are provided.

Some elements described in this guide will be configured / consumed after successful installation and

start-up.

1.1 Purpose

This document provides detailed instructions on Kony EMMLinux installation. Installation, upgrade

and, rollback procedures are explained in this document.

1.2 Intended Audience

This document is intended for engineers or system administrators who will install and configure Kony

EMMConsole and Kony Enterprise Store. We assume that the reader of this document is familiar with

deploying Linux software (RHEL 6.6, OEL, Centos 6.X and, Ubuntu) and installing a database on

Linux Enterprise servers.

1.3 Formatting Conventions

The following formatting conventions are used throughout the document:



Conventions Explanation

Monospace l User input text, system prompts and responses

l File path

l Commands

l Program code

l File names

Italic l Emphasis

l Names of books and documents

l New terminology

Bold l Windows

l Menus

l Buttons

l Icons

l Fields

l Tabs

l Folders

URL Active link to a URL.

Note Provides helpful hints or additional information.

Important Highlights actions or information that might cause problems to systems or data.



1.4 Contact Us

Wewelcome your feedback on our documentation.Write to us at [email protected]. For technical

questions, suggestions, comments, or to report problems on Kony's product line, contact

[email protected].


mailto:[email protected]?subject=Documentation Feedbackmailto:[email protected]

2. Installation Files Kony Management Linux Installation GuideVersion1.3

2. Installation Files

All installation files can be found at the community Portal:

http://community.kony.com/downloads/manual

Navigate to the KonyManagement section and click on the specific release related files you want to

download. For example, if you want to download KonyManagement 3.0, click on the Kony v3.0 GA

tab.

You can download EMM installer from the developer portal and obtain license from your sales

representative or partner.

Kony EMM

Installer for

Linux

Kony Management Suite software for installing on a Linux based computer.

Kony EMM

Installer for

Windows

Kony Management Suite software for installing on aWindows computer.

Exchange

Security

Services

Installer

Kony Exchange Service helps EMM server to control emails (block/unblock) on

end user's enrolled devices. Kony Exchange Servicemust be installed on a

Windows machine that supports Powershell remoting.

Windows

Mobile 6.x

Services

Installer

Windows Mobile 6.x Services help EMM server manageWindows Mobile 6.x

devices.

Group Policy

Management

Installer

Group Policy Management service helps EMM server manage policies for

Windows Mobile 6.x devices.



2. Installation Files Kony Management Linux Installation GuideVersion1.3

Kony EMM

API Library

Kony EMM API Library comprises KonyEMM JS-SDK APIs, these are non-GUI

APIs that you can use on Kony Studio These APIs allow developers to build in

security into the apps by invoking several EMM policies and actions at form level.

Windows

SCEP

Installer

EMMWindows Components installer helps install the followingWindows

components together, Standalone CA Role, NDES(SCEP service), Exchange

Security Services, Group Policy Management.

Important: Go through the Pre-installation guide before you start the installation process. The pre-

installation guide also contains Hardware requirements and Software requirements.


3. EMM Installation Kony Management Linux Installation GuideVersion1.3

3. EMM Installation

If you are installingmore than one instance of the Tomcat server on a computer, ensure to use an

appropriate naming convention for defining each instance. For example, as suggested, the first

instance is named as instance 1, second as instance 2, third as instance 3, and so on. Ensure that all

files and related applications configured for the Tomcat instance follow the same naming convention.

In this document, we use the sequential numbering convention. Youmay use own naming convention,

but ensure that the instance names are unique and their respective configurations are set

appropriately.


4. EMM Installation Procedure Kony Management Linux Installation GuideVersion1.3

4. EMM Installation Procedure

This section explains the installation procedure on a Linux platform.

Prerequisites

l You can download the EMM Installer from http://community.kony.com/downloads/manual with

your credentials.

l Ensure KonyEMM.bin file has execute permission.

l Ensure that the folder in which the executable .bin file is there does not contain any

installer.properties file.

To install the EMM application through an interactive mode, follow these steps:

1. Execute theKonyEMM-.GA.bin file as a root user. The files

required for the EMMConsole installation are extracted.

[root@emm builds]]$ ./KonyEMM-.GA.bin

Preparing to install...

Extracting the installation resources from the installer

archive...

Configuring the installer for this system's environment...

Launching installer...

=================================================================

=======

KonyEMM (created with

InstallAnywhere)

------------------------------------------------------------------




------

Preparing CONSOLE Mode Installation...

=================================================================

=======

=================================================================

=======

Introduction

------------

InstallAnywhere will guide you through the installation of KonyEMM

It is strongly recommended that you quit all programs before

continuing with

this installation.



It is also recommended that you install this on a server with at

least 4GB RAM.

Self-signed certificates are not allowed.

Respond to each prompt to proceed to the next step in the

installation. If you

want to change something on a previous step, type 'back'.

You may cancel this installation at any time by typing 'quit'.

PRESS TO CONTINUE:

2. Press Enter. The Software License Agreement details appear.

=================================================================

=======

License Agreement

-----------------

Installation and Use of KonyEMM Requires Acceptance of the

Following License

Agreement:



KONY, INC.

SOFTWARE LICENSE AGREEMENT

THE TERMS AND CONDITIONS CONTAINED HEREIN CONSTITUTE A LEGAL

AGREEMENT.

THIS AGREEMENT ("AGREEMENT") CONTAINS THE ENTIRE AGREEMENT BETWEEN

YOU

("LICENSEE") AND KONY, INC. ("KONY") WITH RESPECT TO THE TERMS AND

CONDITIONS

DESCRIBED HEREIN. READ THIS AGREEMENT CAREFULLY BEFORE YOU CLICK

THE "I ACCEPT"

BUTTON BELOW. BY CLICKING ON THE "I ACCEPT" BUTTON, YOU

ACKNOWLEDGE THAT (1)

YOU ARE AUTHORIZED TO ENTER THIS AGREEMENT FOR AND ON BEHALF OF

YOUR COMPANY,

AND ARE DOING SO, AND (2) YOU HAVE READ, UNDERSTOOD, AND AGREE

THAT YOU AND THE

COMPANY SHALL BE BOUND BY THESE TERMS AND CONDITIONS AND ALL

MODIFICATIONS AND

ADDITIONS PROVIDED FOR. IF YOU DO NOT AGREE WITH THESE TERMS AND

CONDITIONS,

CLICK ON THE "I DO NOT ACCEPT" BUTTON BELOW AND INSTALLATION WILL

TERMINATE.

Software products included with this product that are not Kony

products are



licensed to you by the software provider. Please refer to the

license contained

in the provider's product for the terms of use before using such

products.

1. License Grant. Kony grants you a limited, non-exclusive, non-

transferable

license to use, for developmental purposes only, the Kony software

program(s),

known as the KonyTM Platform (the "Software") and related product

documentation

at no charge subject to the terms and restrictions set forth in

this License

PRESS TO CONTINUE:

----------------- License Agreement Truncated -----------------

DO YOU ACCEPT THE TERMS OF THIS LICENSE AGREEMENT? (Y/N):

Note: If you are usingMAMOnly or Store Only license, then you cannot use SCEP

services.

3. Press Y to accept the agreement. The installer tries to find any previously installed license. If the

installer does not find any license, it will provide the following options:

=================================================================

=======

License not found

-----------------



No existing license found.

->1- Provide License file path

2- Abort Installation

ENTER THE NUMBER OF THE DESIRED CHOICE, OR

PRESS TO ACCEPT THE

DEFAULT:

4. Press Enter or type 1 to provide license information. The installer prompts for the customer

details as follows:

=================================================================

=======

Customer Information

--------------------

EMM License File (.lic)* (DEFAULT: ):

Title (DEFAULT: ):

First Name* (DEFAULT: ):

Last Name* (DEFAULT: ):

Email (DEFAULT: ):

Company* (DEFAULT: ):

5. A warning information appears to perform prerequisite steps before continuing. To perform

prerequisite steps, see EMMPre-Install Guide.



=================================================================

=======

Prerequisites

--------------

Please read the Pre-Install Guide to ensure that all the

prerequisites have been met.

->1- Continue with Installation


ENTER THE NUMBER OF THE DESIRED CHOICE, OR PRESS TO ACCEPT

THE

DEFAULT:

6. To continue the installation, type 1. Or type 2 to abort and perform prerequisites. A warning

messagemight appear to disable the Iptables.

=================================================================

=======

New Installation or Upgrade

---------------------------

Provide empty folders for a New Installation. Do not attempt to do

a New

Installation in the same location as an existing installation of

EMM.

For an upgrade process ensure you provide the same details as the

initial

installation.



->1- New Installation

2- Upgrade

3- Rollback

ENTER THE NUMBER FOR YOUR CHOICE, OR PRESS TO ACCEPT THE

DEFAULT::

7. In the New Installation or Upgrade section, select Option 1, the following options appear.

l A warningmessagemight appear only when the Iptables is enabled.

=============================================================

===========

Warning - Iptables is enabled

-----------------------------

It is highly recommended to disable iptables to successfully

run EMM.



ENTER THE NUMBER OF THE DESIRED CHOICE, OR PRESS TO

ACCEPT THE

DEFAULT:

8. To continue the installation type 1 or type 2 to abort and disable the Iptables. The installer

prompts for the installation path as follows:



=================================================================

=======

Choose Install Folder

---------------------

NOTE: Please make sure that Install Folder does not have any

spaces.

Where would you like to install?

Default Install Folder: /home/user1/KonyEMM

ENTER AN ABSOLUTE PATH, OR PRESS TO ACCEPT THE DEFAULT

:

9. The folder path provided here is considered as the installation folder. All other subsequent

elements are installed within this folder.

Note: Remember this path as it may be needed in some steps of the installation process.

To continue with the default path, press Enter or type the path. The installer displays a warning

message to create a new folder as follows:



=================================================================

=======

Warning - Folder does not exist

-------------------------------

/home/user1/KonyEMM folder is not available, do you want to create

this

folder?

Choose appropriate option to proceed.

->1- Continue to create this folder

2- Go back to provide install folder again


THE

DEFAULT:

10. To create the folder, press Enter or type 2 to set another path. The installer prompts for the

Tomcat Server Configuration Details as follows:

=================================================================

=======

Tomcat Server Configuration Details



-----------------------------------

Press to retain default values.

Tomcat HTTP Port (DEFAULT: 8080):

Tomcat Shutdown Port (DEFAULT: 8005):

Tomcat HTTPS Port (DEFAULT: 8443):

11. Press Enter to set the default ports or type your desired port numbers. The installer prompts for

the JVM Details as follows:

=================================================================

=======

JVM Memory

-------------------

It is recommended to use a minimum of 2048 MB of Memory for ideal

performance.

JVM Maximum Memory (DEFAULT: 2048):

JVM Minimum Memory (DEFAULT: 2048):




the Apache Port Details as follows:

=================================================================

=======

Apache Port Details

-------------------

Apache HTTP Port (DEFAULT: 80):

Apache HTTPS Port (DEFAULT: 443):

13. In the Connection Details section, provide the host name or URL and host IP address.

=================================================================

=======

Connection Details

------------------

Provide hostname (ex: manage.domain.com) which is mapped to the

frontend server and System Private IP address of the server EMM is

being installed on.



NOTE: Don't use localhost,

127.0.0.1, 0.0.0.0 for IP Address

Frontend Host name (DEFAULT: ):

Frontend HTTPS Port(DEFAULT: 443):

Local System Private IP address (DEFAULT: ):

Note: Frontend HTTPS Port (Default: 443): should be the same as Apache HTTPS port

number.

Enter the following file details:

l Host name URL: Ensure to add your domain URL. For example,

test.konylabs.net

Note: If you want to incorporate Load Balancer on EMM, provide your Load Balancer

domain name in the Host nameURL.

l IP address: Provide the private IPaddress of the EMM installation box (instance). The

application server, memcache, webserver and other third-party servers communicate

with the EMMserver through this private IP. For example, 10.10.4.6


Apple server configuration as follows:

=================================================================

=======

Apple server configuration

--------------------------



Do you want to enable iOS app wrapping?

You can configure upto 4 MAC servers for iOS wrapping.

->1- yes

2- no


DEFAULT::

Note: If you selected 1, only then the SCEP server section appears after Get User Input .

You can configure SCEP server at SCEP Configuration.

15. Press Enter to provide Apple server details. Type 2 if iOS wrapping is not required.

a. The installer prompts for Apple server #1 details:

=============================================================

======

Apple server #1 details

-----------------------

Enter Details for Apple server used for iOS (iPhone, iPad)

app wrapping.



NOTE: Press to retain default values.

Host (DEFAULT: ):

Port (DEFAULT: 22):

Username (DEFAULT: ):

b. Enter the host IP address, port number, and user name. The installer prompts for

password or .pem key as follows:

=============================================================

=======

Password or .pem key

--------------------

What do you have ?

->1- Password

2- .pem key

ENTER THE NUMBER FOR YOUR CHOICE, OR PRESS TO ACCEPT

THE DEFAULT::



c. Press Enter to provide password or type 2 for .pem key path.

l If you press Enter, then provide the password that is set on theMacmachine:

=========================================================

======

Enter Password

--------------

Please Enter the Password for :

l If you type 2, then provide the .pem file path:

=========================================================

=====

Enter.pem key path

-------------------

Provide .pem key file full path (DEFAULT: ):

d. The installer prompts if you like to configure next iOS server. Type 1 to continue

configuring next iOS server, or type 2 tomove to the next step.

=============================================================

======

2nd Apple server configuration



------------------------------

Do you want to configure one more Apple server?

->1- yes

2- no


THE DEFAULT:: 2


Windows Wrapping Server Configuration as follows:

=================================================================

=======

Windows Wrapping Server Configuration

--------------------------

Do you want to enable windows app wrapping?



You can configure upto 4 Windows servers for windows app wrapping.

->1- yes

2- no


DEFAULT::

1. Press Enter to provideWindows server details. Type 2 if Windows app wrapping is not

required.

a. The installer prompts for Windows server #1 details:

=========================================================

==========

Windows server #1 details

-----------------------

Enter Details for Windows server used for windows app

wrapping.


Host (DEFAULT: ):


10.10.10.111>

Port (DEFAULT: 22):


b. Enter the host IP address, port number, and user name. The installer prompts for

password or .pem key as follows:

=========================================================

===========

Password or .pem key

--------------------

What do you have ?

->1- Password

2- .pem key

ENTER THE NUMBER FOR YOUR CHOICE, OR PRESS TO

ACCEPT THE DEFAULT::

c. Press Enter to provide password or type 2 for .pem key path.

l If you press Enter, then provide the password that is set on theWindows

machine:



====================================================

===========

Enter Password

--------------


Validating PreRequisites on WIndows 8.1 Machine..


l If you type 2, then provide the .pem file path:

====================================================

==========

Enter.pem key path

-------------------

Provide .pem key file full path (DEFAULT: ):

d. The installer prompts if you like to configure nextWindows server. Type 1 to

continue configuring nextWindows server, or type 2 tomove to the next step.

=========================================================

==========

2nd Windows server configuration

------------------------------



Do you want to configure one more Windows server?

->1- yes

2- no


ACCEPT THE DEFAULT:: 2

17. If you wish to support Android, then following configuration ismandatory. In the Get User Input

section, press Enter to enable or type 2 to disable android wrapping.

=================================================================

=======

Get User Input

--------------

Do you want to enable android wrapping?



->1- yes

2- no


DEFAULT::

18. In the SCEP Configuration section, press Enter to configure SCEP or type 2 to not configure

SCEP.

=================================================================

=======

SCEP Configuration

------------------

Do you want to configure SCEP ?

NOTE: If you choose not to configure SCEP, EMM will not support

iOS Devices and

Android Devices.

->1- Yes

2- No


DEFAULT::

19. If you have selected the option 1 in then, enter the following details for SCEP:

l All the certificates required by iOS for enrollment and Android devices for secure

communication between the child apps (SCEP Certificate) are distributed through SCEP

server at the time of enrollment. Provide the details of the SCEPserver, installed as per

instructions in the Kony EMMPre-Install Guide.



Important: If you choose not to configure SCEP, EMMwill not support iOS Devices.

On Android devices,SCEP (Two-WaySSL) will not be supported.

Note: If you are usingMAMOnly or Store Only license, then you cannot use SCEP

services.

=============================================================

=

Simple Certificate Enrollment Protocol (SCEP) Configuration

-----------------------------------------------------------

Enter SCEP details below.


SCEP Server URL (DEFAULT: ):

SCEP Keysize (DEFAULT: 2048):

SCEP Common Name (DEFAULT: ):

SCEP CA Instance Name (DEFAULT: ):

SCEP CHALLENGE URL (DEFAULT: ):



SCEP CA DOMAIN (OPTIONAL: (DEFAULT: ):

SCEP CA USERNAME (DEFAULT: ): administrator

=============================================================

=

Enter Password

--------------

SCEP CA PASSWORD:

Provide the following details:

Note: SCEP CA user namemust not contain domain name. Provide only the user

name.

l SCEP Server URL: SCEP Service URL

l SCEP Keysize: RSA key size in bits either 1024 or 2048. Choosing the default

option will set to 2048.

l SCEP Common Name: Representation of X.500 name for example, O=Company

Name,CN=Foo.

l SCEP CA Instance Name: Certificate authority name used in SCEP installation.

l SCEP CHALLENGE URL: Pre-shared secret for automatic enrollment.



l SCEP CA DOMAIN: Domain name of the user account used while installing

SCEP.

l SCEP CA USERNAME: Account user name used while installing SCEP service.

l SCEP CA PASSWORD: Password of the user account.

20. In the EMM configuration path section, provide android-sdk-linux folder path.The path you

define here is used to store all dynamic content created in the EMMapplication such as app

details and certificates of the respective device platform. And also installer copies SSL certs,

vendorsigningcert, and Android wrapping scripts.

=================================================================

=======

EMM Configuration Path

----------------------

Note: Please ensure that you have android-sdk-linux inside this

directory.

EMM Configuration directory (DEFAULT: ): for example, /data/

Note: If you do not provide support to Android devices, you can create a new folder to store

EMMconfigurations.

21. Press Enter to use the default path. The path defined here is used to store static data of the

EMM that includes certificates, binaries of the Kony EMMAgent and enterprise apps, images



for branding andapp category. This is central to the functioning of EMM. In the Docroot path

section, provide docroot sub folder path from themain installation folder. For example, default

path is /home/user1/KonyEMM/docroot.

The docroot or docbase is the storage location which EMMuses to store all admin or user

uploaded content. For on-premises installations, the docroot is a hard-mounted location within

the application server; a local file-system or an SAN mounted device. The docroot can be

hosted on an Amazon Simple Storage Service.

The docroot comprises of four separate directories for the EMMmodules: Store, MAM,MDM,

MCM,MDM., and emm_common.

For local file systems, Static resources like screenshots or header images or icons are navigable

if one is familiar with directory structure and the generated filenames. There are no access

regulations. Access to secure assets like binaries are restricted via apache through secure

URLs over web. Ensure that unintended users do not have filesystem read/write permissions.

Access to critical assets like certificates are completely blocked. Theymay only be accessed

internally and never by a client.

For Amazon Simple Storage Service file systems, access to static resources is through static

URLswhich are available publicly. For secure assets (for example, binaries), access is

restricted through secure URLs generated with an expiry schedule. Links to critical assets like

certificates are never generated. Links are used internally through secure Amazon APIs.

=================================================================

=======

Docroot Path

------------




Docroot directory (DEFAULT: /home/user1/KonyEMM/docroot):

22. Press Enter to use the default path.

=================================================================

=======

SSL Configuration

-----------------

SSL certificates are used for secure communication between the

device and EMM server. Usually, SSL certificates are installed on

Load balancer. SSL certificates must be procured from trusted

Certificate Authorities, GoDaddy or VeriSign. You can configure

end to end SSL from device to App server. For SSL communication

between Load balancer and Web server, Web server and App server,

you can also use self signed SSL certificates. Load balancer SSL

certificates, including private key should be provided to the EMM

Server during installation. A check is performed on iOS devices to

ensure no tampering has been done. For iOS devices, EMM server

sends payload (enrollment or policy push) along with a message

digest. Private key is used to encrypt the message digest creating

a digitally signed message digest. This is sent along with the

payload to the device. At the device end, the device in-built MDM

agent uses the payload to create the message digest. Using its

public key, it decrypts the digitally signed message digest sent

by the server and compares these two. If the message digest is not



signed with a private key, a Not verified message displays on the

device.

Where do you want to terminate HTTPS?

->1- HTTPS at Load Balancer

2- HTTPS at Apache

3- HTTPS for every layer (Load Balancer, Apache and Tomcat)


DEFAULT::

23. According to the option that you select, the following options appear:

Note: Load balancer SSL certificates, including private key should be provided to the EMM

Server during installation. A check is performed on iOS devices to ensure no tampering has

been done.For iOS devices, EMM server sends payload (enrollment or policy push) along

with amessage digest. Private key is used to encrypt themessage digest creating a digitally

signedmessage digest. This is sent along with the payload to the device. At the device end,

the device in-built MDMagent uses the payload to create themessage digest. Using its

public key, it decrypts the digitally signedmessage digest sent by the server and compares

these two. If themessage digest is not signed with a private key, a Not verifiedmessage

displays on the device.

l If you select option 1 (HTTPS at Load Balancer),

a. Enter the certificate details.



=========================================================

======================

Load Balancer Certificates

--------------------------

Please provide the full path to SSL certificates.

NOTE: Self-signed certificates are not allowed for

apache.

SSL certificate file (DEFAULT: ):

/downloads/CertificatesKony.com/platform.kony.com.crt

SSL certificate key file (DEFAULT: ):

/downloads/CertificatesKony.com/platform.kony.com.key

SSL certificate chain file (DEFAULT: ):

/downloads/CertificatesKony.com/gd_bundle.crt

ss

b. Proceed to step 20.

l If you select option 2(HTTPS at Apache),



a. Enter Load Balancer details

=========================================================

======================LoadBalancer------------Will you be

using a LoadBalancer?->1-Yes 2- NoENTER THE NUMBER FOR

YOUR CHOICE, OR PRESS TO ACCEPT THE DEFAULT:: 1

b. Press Enter or 1. The following details appear. Provide Load Balancer SSL

certificate details.

=========================================================

======================LB SSL Certs------------Please

provide the full path to LoadBalancer SSL certificates.

These Frontendcerts are required for iOS profile signing.

SSL certificate file (DEFAULT: ): /data/certs/ssl_cert_

file.pem

SSL certificate key file (DEFAULT: ): /data/certs/ssl_

cert_key_file.key

SSL certificate chain file (DEFAULT: ): /data/certs/ssl_

cert_chain_file.crt

c. After you enter certificate paths, press Enter. Following details appear.

=========================================================

======================

Apache SSL Configuration

------------------------




NOTE: Self-signed certificates are not allowed for

apache.


/downloads/CertificatesKony.com/platform.kony.com.crt


/downloads/CertificatesKony.com/platform.kony.com.key


/downloads/CertificatesKony.com/gd_bundle.crt

d. Proceed to step 20.

l If you have selected option 3 (HTTPS for every layer (Load Balancer, Apache and

Tomcat)), the following options appear.

a. Enter Load Balancer details

==========================================================

=====================LoadBalancer------------Will you be

using a

LoadBalancer?

->1- yes

2- no


ACCEPT THE DEFAULT:: 1



b. Press Enter or 1. The following details appear. Enter Load Balancer SSL

certificate details.

=========================================================

======================LB SSL Certs------------ Please

provide the full path to LoadBalancer SSL certificates.

These Frontendcerts are required for iOS profile

signing. SSL certificate file (DEFAULT: ):

/data/certs/ssl_cert_file.pem SSL certificate key file

(DEFAULT: ): /data/certs/ssl_cert_key_file.key SSL

certificate chain file (DEFAULT: ): /data/certs/ssl_cert_

chain_file.crt

c. Once you have provided the paths, press Enter. The following details appear. Use

the SSL details created asmentioned in the Pre-Install Guide. This system does

not function with self signed SSL certificates.

Note: Ensure to provide appropriate certificate details.

d. In the SSL configuration section, provide the SSL certificate files path as follows:

==========================================================

==============

Apache SSL configuration

-----------------

It is mandatory to configure SSL on Apache.




NOTE: Self-signed certificates are not allowed for apache.




e. Enter the following file paths:

l SSL certificate file: Provide the file path. For example, /home/user1/ssl_

cert_file.pemSSL certificate key file:

l Provide the file path: For example, /home/user1/ssl_cert_key_file.key

l SSL certificate chain file: Provide the file path. For example,

/home/user1/ssl_cert_chain_file.crt

f. The following SSL configuration section appears.

=========================================================

==========SSL configuration-----------------Do you want

to use same SSL for tomcat also?->1- yes 2- noENTER

THE NUMBER FOR YOUR CHOICE, OR PRESS TO ACCEPT

THE DEFAULT::

o If you select option:1, then enter the key store password you wish to use for tomcat.

The option will use the same SSL certificates for Tomcat. The installer will combine

the all three Apache SSL certificates into a single JKS keystore to be used by

Tomcat. The password entered here will be assigned to that JKS keystore.



=========================================================

=====

Enter Password

--------------

Destination Keystore Password

o If you select option: 2, the following option appears. Enter Tomcat SSL

Certificates.

=========================================================

=====

Tomcat SSL Configuration

------------------------

Please select appropriate option to proceed with

installation.

->1- Provide SSL Certificates

2- Create Self-Signed Certificates from Installer





i. If you select option 1, the following option appears:

====================================================

=====

Tomcat SSL configuration

------------------------


SSL certificate type (DEFAULT: JKS):

====================================================

=====

Enter Password



--------------

SSL certificate Password:

ii. If you select option 2, the following option appears:

====================================================

=====

Tomcat SSL configuration

------------------------

Please provide below information to create Self-

signed certificates from

installer.

Organizational Unit (DEFAULT: ):

Company (DEFAULT: ):



City (DEFAULT: ):

State (DEFAULT: ):

Country (DEFAULT: ):

====================================================

=====

Enter Password

--------------

SSL certificate Password:

24. The Proxy Server Details option appears. If you like to configure HTTP Proxy server, select an

appropriate option.

=================================================================

=======

Proxy Server Details

for Android

--------------------------------

Do you wish to configure a HTTP proxy server for Android push

notifications?



->1- yes

2- no


DEFAULT::

a. If you select option 1, the HTTP Proxy Authentication option appears:

=============================================================

======

HTTP Proxy Authentication Choice

--------------------------------

Please select appropriate option to proceed.

->1- With Authentication

2- Without Authentication


THE DEFAULT::



l If you select option 1, the HTTP proxy server for Android push notifications option

appears:

=========================================================

=====

HTTP proxy server for Android push notifications

------------------------------------------------

Please Provide HTTP Proxy Server Details.

Hostname/IP Address (DEFAULT: ):

Port (DEFAULT: ):


=========================================================

=====

Enter Password

--------------



Please Enter the Password for user kony:

l If you select option 2, the HTTP proxy server for Android push notifications option

appears:

=========================================================

=====

HTTP proxy server for Android push notifications

------------------------------------------------

Please Provide HTTP Proxy Server Details.


Port (DEFAULT: ):

25. The Proxy Server Details option appears. If you like to configure SOCKS Proxy server, select

an appropriate option.

=================================================================

=======

SOCKS Proxy Server Details

for Apple

--------------------------------------



Do you wish to configure a SOCKS proxy server for Apple push

notifications?

->1- yes

2- no


DEFAULT::

a. If you select option 1, the SOCKS Proxy Authentication option appears:

=============================================================

======

SOCKS Proxy Authentication Choice

--------------------------------

Please select appropriate option to proceed.

->1- With Authentication

2- Without Authentication




THE DEFAULT::

l If you select option 1, the SOCKS proxy server for Apple push notifications option

appears:

=========================================================

=====

SOCKS proxy server for Apple push notifications

------------------------------------------------

Please Provide SOCKS Proxy Server Details.


Port (DEFAULT: ):


=========================================================

=====

Enter Password



--------------

Please Enter the Password for user kony:

l If you select option 2, the SOCKS proxy server for Apple push notifications option

appears:

=========================================================

=====

SOCKS proxy server for Apple push notifications

------------------------------------------------

Please Provide SOCKS Proxy Server Details.


Port (DEFAULT: ):

26. In theMemcache Server Details section, press Enter to continue with default port or type your

desired port number.

=================================================================

======

Memcache Server Details



-----------------------


memcache Port (DEFAULT: 11211):

27. In the Database server type section, type one of the options of your choice.

=================================================================

=======

Database server type

--------------------

Choose the database server type

->1- MySQL

2- MSSQL

3- Oracle


DEFAULT::



Note: Click on the database server type you want to configure to go to that section. MySQL,

MSSQL, Oracle.

28. In the Database server details section, provide database server details.

for MySQL:

=================================================================

=======

Database server details: MySQL

------------------------------

Please ensure the DB user has permissions to create/alter/delete

schemas.


Hostname or IP address (DEFAULT: localhost):

Port (DEFAULT: 3306):

Database Name (DEFAULT: konyemmmaster):




=================================================================

=======

Enter Password

--------------

Please Enter the Password for dbclient:

Enter the following details:

l Hostname or IP address: Enter the host name used while creating the database user.

By default, it is set as localhost.

l Port: By default, it is set as 3306.

l Database Name: By default, it is set as konyemmmaster. konyemmmaster was created

when you performed pre-installation steps. For more information, see EMMPre-install

Guide.

l Username: Enter the user name used while creating the database user. For example,

dbclient.

l Password: Enter the database password used while creating the database user.

Note: Click here to proceed to next step.



for MSSQL

=================================================================

==============

Database server details: MSSQL

------------------------------

Please ensure the DB user has permissions to create/alter/delete

schemas.


Hostname or IP address (DEFAULT: ):


Database Name (DEFAULT: emmdb):




=================================================================

==============

Enter Password

--------------

Please Enter the Password for (Username):





l Database Name: By default, it is set as konyemmmaster. konyemmmaster was created

when you performed pre-installation steps. For more information, see EMMPre-install

Guide.

l Username: Enter the user name used while creating the database user. For example,

dbclient.

l Password: Enter the database password used while creating the database user.

Note: Click here to proceed to next step.

for Oracle



==================================================

=============================

Database server details: Oracle

-------------------------------

Please ensure the DB user has permissions to

create/alter/delete schemas.


Hostname or IP address (DEFAULT: ):


Service ID (DEFAULT: konydb):

DBA Username (DEFAULT: ):

User for EMM (DEFAULT: ): emmdb1



=================================================================

==============

Enter Password for system

-------------------------

This installation requires a password to continue.

Please Enter the Password:

=================================================================

==============

Enter Password for emmdb1

----------------------









l Service ID (DEFAULT: konydb): Service ID of your Oracle database.

l DBA Username: Enter the user name used while creating the database user. For

example, dbclient.

l User for EMM (DEFAULT): This user will be created during installation.

l Password for DBA user: Enter the database password used while creating the database

user.

l Password for EMM user: This password will be used by the new user created during

instillation.

Note: If you enter incorrect details for database server or database server is not reachable,

following error message appears.

=================================================================

==============

Database server connection failed

---------------------------------

Database server connection failed.

Reason: The TCP/IP connection to the host dbhost, port 1433 has

failed. Error:

"null. Verify the connection properties. Make sure that an

instance of SQL

Server is running on the host and accepting TCP/IP connections at

the port.



Make sure that TCP connections to the port are not blocked by a

firewall.".

PRESS TO CONTINUE:

29. After the JDBC is connected, the following warningmessage appears with options:

Note: If a database schema is already exists, this followingmessage appears while

upgrading or installing.

=================================================================

=======

Warning - Database already exists!!!

------------------------------------

Database test already exists!!!

->1- Go back to provide database details

2- Continue to drop and create database

3- Skip without creating database




THE

DEFAULT: 2


1. Go back to provide database details: Select this option to go back to previous step.

2. Continue to drop and create database: Select this option if you are creating the

database for the first time.

3. Skip without creating database: Select this option if you do not want to disturb the exiting

database.

30. In the User Information Details section, provide the following details:

=================================================================

=======

User Information Details

------------------------

Please provide below details to access Management and Self Service

Consoles.




Username (DEFAULT: admin):

First Name (DEFAULT: ):

Last Name (DEFAULT: ):

Email ID (DEFAULT: ):

=================================================================

=======

Enter Password

--------------

Please Enter Password for admin:

=================================================================

=======

Confirm Password

----------------



Please Confirm your Password:

Note: Youmaywant to save your user name and password details as you will need them to

login to the EMMconsole with admin privileges.


l Username: Enter your desired EMMconsole user name. By default, it will be set as

admin.

l First Name: Enter first name of EMMadministrator.

l Last Name: Enter last name of EMMadministrator.

l Email ID: Enter email ID of EMMadministrator.

l Password: Enter your desired EMMconsole user password for the user you created.

31. In theManagement configuration section, provide the following details:

Note: GoogleMaps are essential to provide features, such as to identify device location and

geo-fences. If you wish to have these features, youmust provide an appropriate license and

client ID details.

=================================================================

=======

Management configuration

------------------------



Google Maps API license type.

->1- Business

2- Free


DEFAULT::

Choose you desired option from the following:

1. Business: Choose this option if you have business license. Provide theGoogle Client ID

and press Enter.

=============================================================

======


------------------------

Google Client ID (DEFAULT: ):

2. Free: Choose this option to use free license.



=============================================================

======


------------------------

Free Google Maps API key (DEFAULT: ):

32. The Service User option appears. Provide group or persons namewho runs this service

(Tomcat, Apache, andMemcached).

==============================================================

Service user

------------

Please provide user and group who will run services.

User (DEFAULT: ):

Group (DEFAULT: ):

Port Number (Default:22):



Note: When you createMulti-nodes, make sure that you use sameUID on both nodes.

33. Press Enter. Authentication Choice screen details display.

===================================================================

============

Authentication Choice

---------------------

Please chose an authentication Method

->1- PASSWORD

2- PEM_KEY


DEFAULT:: 2

34. Press Enter or 1.

==============================================================

Enter Password for user1-----------------------


35. If you enter 2, following details appear.

Note: When you createMulti-nodes, make sure that you use sameUID on both nodes.

================================================================

===============

PEM Key

-------

Please provide the following Details for Pem Key.



NOTE: If your Key does not have an associated Passphrase, please

keep the field

blank and proceed.

Absolute Path of Pem Key (DEFAULT: ): /home/user1/kony.pem

Passphrase for above Pem Key(Optional) (DEFAULT: ):

36. The Add Entries in visudo option appears. Select 1 to add entries to start Apache.

==============================================================

Add Entries in visudo

---------------------

Do you want to add entries for root in visudo through installer.

These are needed to start apache.

->1- Yes

2- No



37. The Context Root option appears. Provide the context root you want to use and press Enter.

=================================================================

=======

Context Root

------------

Enter the context root that you want to use



Context Root (DEFAULT: emm):

38. In the InstallationMode section, select one of the options as required. If you selected 1, the

installer will proceed Pre-Installation Summary.

=================================================================

=======

Installation Mode

-----------------------

Please choose installation mode.

Default : Single instance of Apache & tomcat will be installed on

current

server.

Custom : You can configure number of nodes and number of Apache &

tomcat

instances on each server.

->1- Default

2- Custom


DEFAULT:: 1



Note: If you want to install multi-node, select 2. The Storage Server details screen appears.

If you select 1, the following screen appears.

39. Press Enter to continue installation.

=================================================================

=======

Pre-Installation Summary

------------------------

Please Review the Following Before Continuing:

Product Name:

KonyEMM

Install Folder:

/home/user1/KonyEMM

Disk Space Information (for Installation Target):

Required: 220.5 MegaBytes



Available: 23,825.53 MegaBytes

PRESS TO CONTINUE:

40. In the Storage Server Details, select one of the options. Select 1 if you want to create a new

shared storage or select 2 if you already have an existing shared storage.

==============================

Storage Server Details

----------------------

Do you wish to configure Storage Server?

->1- Yes

2- No


DEFAULT::

41. In the Storage Server Details if you selected 1, enter the following details:



=================================================================

=======


----------------------


Port (DEFAULT: 22):

Storage Path (DEFAULT: ): /mnt/MULT

42. In the Enter Password, enter the following details:

=================================================================

====

Enter Password

------------------------

Please Enter the Password for root:

Testing Connection...

Validating yum...

43. In the Storage Server Details if you selected 2, enter the following details:

=================================================================

==============


----------------------

Please make sure the NFS Server is up and please provide pre-

configured NFS

Server details below.




Storage Path (DEFAULT: ): /opy/rh

If the preconfigured NFS server details are not valid then the following error message appears:

=================================================================

==============

Shared Storage Path

-------------------

ERROR!! /opy/rh does not exists.

Please provide a valid storage path.

->1- Go back to provide valid path.

2- Abort installation.


THE

DEFAULT:

44. In the Custom Installation section, enter the following details:



=================================================================

=======

Custom Installation

------------------------

Current server configuration

----------------------------------

SSH Port: 22

Please select an authentication option for root user

->1- Password

2- Pem Key

Either Password or Pem Key is mandatory

Root user Password:

Num. of Apache instances in this server: 1

Num. of Tomcat instances in this server: 1

Checking for Free Apache Ports

Checking for Free Tomcat Ports

Checking for Free Memcache Ports

Apache HTTP Port(s): 80

Apache HTTPS Port(s): 443

Tomcat HTTP Port(s): 8080

Tomcat Shutdown Port(s): 8005

Tomcat HTTPS Port(s): 8443

Memcache Port(s): 11211



Validating yum ....

Validation Successful!!

45. In the Remote server configuration section, enter the following details:

=================================================================

=======

Remote server configuration

------------------------

Enter remote server details below.

(Either Password or Identity file is required)

Do you want to configure another server? (Y/N): y

Host name/IP address:

SSH Port: 22

Please select an authentication option for root user:

->1- Password

2- Pem Key


Root Password:

Please select an option for Authentication of user :

->1- Password



2- Pem Key


Password for user :

Please select an option to proceed:

Root user Password:

Num. of Apache instances in this server: 1

Num. of Tomcat instances in this server: 1

Connection to remove host: SUCCESS

Validating prerequisites for

Warning: SELinux is EnabledIt is highly recommended to disable

SELinux to successfully run EMM.

Press any key to continue...

Checking for Free Apache Ports

Checking for Free Tomcat Ports

Checking for Free Memcache Ports

Apache HTTP Port(s): 80

Apache HTTPS Port(s): 443

Tomcat HTTP Port(s): 8080

Tomcat Shutdown Port(s): 8005

Tomcat HTTPS Port(s): 8443

Memcache Port(s): 11211

Validating yum ....



Validation Successful!!

Node details successfully collected.

Do you want to configure another server? (Y/N): n

Nodes Summary-------------

Total num. of Apache HTTP servers = 2, Total num. of Tomcat

servers = 2

46. Review the details provided for installing the EMMServer. If you like to change the installation

path or any other settings, you can typeback command, if necessary to edit any configuration

elements.

Once the SCEP details are verified, the following summarymessage appears:

=================================================================

=======

Pre-Installation Summary

------------------------

Please Review the Following Before Continuing:

Product Name:

KonyEMM



Install Folder:

/home/user1/KonyEMM

Disk Space Information (for Installation Target):

Required: 220.5 MegaBytes

Available: 23,825.53 MegaBytes

PRESS TO CONTINUE:

47. Press Enter to complete the installation. If theapktool.sh file and other files are already

available, you will be prompted that the files already exist. You can choose the option (1 to 4) to

overwrite or to retain the existing files.

=================================================================

==============

Installing...

-------------

[==================|==================|==================|=======

===========]

[------------------|------------------|------------------|--------



-

Performing multi node installation...

Creating multinode installation files... DONE

Configuring server ... DONE

Configuring ... DONE

Configuring Local Server NFS ... DONE

Configuring NFS ... DONE

----]

48. Enter the user1 password. Once the installation is complete, the following details appear:

=================================================================

=======

Install Complete

----------------

Congratulations! KonyEMM has been successfully installed to:



/home/user1/KonyEMM

Apache home: /home/user1/KonyEMM/apache

Tomcat home: /home/user1/KonyEMM/apache-tomcat-7.0.42

To start and stop Memcache

Navigate to /home/user1/KonyEMM/memcache and Run

./memcache.sh start

./memcache.sh stop

To Start and Stop Apache :

Navigate to /home/user1/KonyEMM/apache/bin and Run



sudo ./apachectl start

sudo ./apachectl stop

To Start and Stop Tomcat :

Navigate to /home/user1/KonyEMM/apache-tomcat-7.0.42/bin and Run

./startup.sh

./shutdown.sh

PRESS TO CONTINUE:

Note: We recommend to note the details on the screen.

49. Press Enter to remove the sudo entries. The following Start Services message appears:

=================================================================

=======

Start Services

--------------



Do you want to start services?

->1- Yes

2- No


THE

DEFAULT:

50. Youmay choose to start the web servers, app servers andmemcache automatically or choose

to do it manually later. Instructions to do it manually are provided in the previous screen.

Press Enter to start the services. The List of URLs are displayed:

=================================================================

=======

List of URLs

------------

Please use the following URLs to access Management and Self

Service Consoles

respectively

Management Console : for example, https://


URL>/emm/mgmt/login

Self Service Console : for example,https:///emm/login

Kindly logout and login again or run below command to update your

PATH

variable.

source ~/.bashrc

Warning: If you won't run this command, then android wrapping

would fail.

PRESS TO ACCEPT THE FOLLOWING (OK):


5. Uninstall EMM Kony Management Linux Installation GuideVersion1.3

5. Uninstall EMM

Navigate to EMM Installer folder and execute following command from the command line.

-- $ Uninstaller/ Uninstall_KonyEMM

The uninstall process begins.

======================================================================

========


InstallAnywhere)

----------------------------------------------------------------------

--------

Preparing CONSOLE Mode Uninstallation...

======================================================================

========

Introduction

------------

InstallAnywhere will guide you through the installation of KonyEMM.


continuing with this installation.


installation. If you want to change something on a previous step,

type 'back'.


PRESS TO CONTINUE:

======================================================================

=========

Delete Database

---------------


5. Uninstall EMM Kony Management Linux Installation GuideVersion1.3

Do you want to delete Database ?

NOTE: You may lose important data if you delete database.

1- Yes

->2- No


DEFAULT::

If you select option 1, the uninstaller will delete your database from the database server.

======================================================================

========

Uninstalling...

---------------

...*

*

*************************

*************************

*************************

************************

...*

======================================================================

========

Uninstall Complete

------------------

All items were successfully uninstalled.


6. EMM Upgrade Procedure Kony Management Linux Installation GuideVersion1.3

6. EMM Upgrade Procedure

This section explains the upgrade procedure on a Linux platform.

Based, upon the type of installation you have, the upgrade procedure is two types.

l Automated installation (Single node, multi-node)

l Manual installationMulti-node

Important: After upgrading from one version of KonyManagement Suite to another version of

KonyManagement Suite, ensure that all Enterprise Apps (that launch directly from the

springboard) are re-wrapped and updated on user devices. If you do not re-wrap, app will not

launch.

6.1 Automated Installation (single and multi-node)

Prerequisites

l Download the EMM Installer from http://community.kony.com/downloads/manual with your

credentials. Navigate to the KonyManagement section and click on the specific release related

files you want to download. For example, if you want to download KonyManagement 3.0, click

on the Kony v3.0 GA tab.

l Ensure that you have a previous version of EMM installed.

l Ensure that the KonyEMM-4.3.GA.bin file has execute permission.

l Ensure that the folder in which the executable .bin file is there does not contain any

installer.properties file.

To upgrade the EMM application,




1. Execute the KonyEMM-4.3.GA.bin file as a root user. Files required for the EMMConsole

installation are extracted.

[root@emm builds]]$ ./KonyEMM-4.3.GA.bin

Preparing to install...

Extracting the installation resources from the installer

archive...

Configuring the installer for this system's environment...

Launching installer...

=================================================================

=======


InstallAnywhere)

------------------------------------------------------------------

------

Preparing CONSOLE Mode Installation...

=================================================================

=======



=================================================================

=======

Introduction

------------

InstallAnywhere will guide you through the installation of KonyEMM


continuing with

this installation.

It is also recommended that you install this on a server with at

least 4GB RAM.

Self-signed certificates are not allowed.


installation. If you

want to change something on a previous step, type 'back'.




PRESS TO CONTINUE:

2. Press Enter. Software License Agreement details appear.

=================================================================

=======

License Agreement

-----------------

Installation and Use of KonyEMM Requires Acceptance of the

Following License

Agreement:

KONY, INC.

SOFTWARE LICENSE AGREEMENT

THE TERMS AND CONDITIONS CONTAINED HEREIN CONSTITUTE A LEGAL

AGREEMENT.

THIS AGREEMENT ("AGREEMENT") CONTAINS THE ENTIRE AGREEMENT BETWEEN

YOU

("LICENSEE") AND KONY, INC. ("KONY") WITH RESPECT TO THE TERMS AND



CONDITIONS

DESCRIBED HEREIN. READ THIS AGREEMENT CAREFULLY BEFORE YOU CLICK

THE "I ACCEPT"

BUTTON BELOW. BY CLICKING ON THE "I ACCEPT" BUTTON, YOU

ACKNOWLEDGE THAT (1)

YOU ARE AUTHORIZED TO ENTER THIS AGREEMENT FOR AND ON BEHALF OF

YOUR COMPANY,

AND ARE DOING SO, AND (2) YOU HAVE READ, UNDERSTOOD, AND AGREE

THAT YOU AND THE

COMPANY SHALL BE BOUND BY THESE TERMS AND CONDITIONS AND ALL

MODIFICATIONS AND

ADDITIONS PROVIDED FOR. IF YOU DO NOT AGREE WITH THESE TERMS AND

CONDITIONS,

CLICK ON THE "I DO NOT ACCEPT" BUTTON BELOW AND INSTALLATION WILL

TERMINATE.

Software products included with this product that are not Kony

products are

licensed to you by the software provider. Please refer to the

license contained

in the provider's product for the terms of use before using such

products.

1. License Grant. Kony grants you a limited, non-exclusive, non-

transferable

license to use, for developmental purposes only, the Kony software

program(s),

known as the KonyTM Platform (the "Software") and related product

documentation



at no charge subject to the terms and restrictions set forth in

this License

PRESS TO CONTINUE:

----------------- License Agreement Truncated -----------------

DO YOU ACCEPT THE TERMS OF THIS LICENSE AGREEMENT? (Y/N):

3. Press Y to accept the agreement. Prerequisite details appear.

=================================================================

============== Prerequisites

-------------

Please read the Pre-Install Guide to ensure that all the

prerequisites have been met.




THE DEFAULT: 1

4. Enter 1 to continue with installation. The following details appear.

New Installation or Upgrade

---------------------------

Provide empty folders for a New Installation. Do not attempt to do

a New

Installation in the same location as an existing installation of

EMM.

For an upgrade process ensure you provide the same details as the



initial

installation.

->1- New Installation

2- Upgrade

3- Rollback


DEFAULT:

2

5. Enter 2 to upgrade. Details of the previous installation folder path appear.

=================================================================

==============

Installation Folder Path

------------------------

Please specify the installation path. An absolute path is

required.

Installation Folder Path (DEFAULT: ): /downloads/KonyEMM

6. Press Enter. Database details appear.

=================================================================

==============

Database Details



----------------

Hostname/IP :

Port : 3306

DB Name : konyemmmaster

Username : root

PRESS TO CONTINUE:

7. Press Enter. The installer prompts Enter Password for (for your database user name).

=================================================================

==============

Enter Password for

-----------------------



8. Enter Password, and press Enter. Apple Server details appear.

=================================================================

==============

Apple Server #1 Details

-----------------------

MAC Server Host : 10.10.19.98

MAC Server Port : 22

MAC Server User :

PRESS TO CONTINUE:

9. Press Enter. The password details page for theMAC server appears. The installer prompts you

to enter a password for MAC #1.

=================================================================

==============

Enter Password for MAC #1

-----------------------





10. Enter Password, and press Enter. Details for WindowsServer appear.

=================================================================

==============

Windows Server #1 Details

-----------------------

Windows Server Host

Documents

Kony EMM Installion Guide