Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Partner Enablement Program Service Assurance

Enablement Track

Sales Foundations

WBT, 3 hr

Accreditation Certificate*

Pre-Sales Immersion In-field, 2-5

days

PoC BootCamp

In-field, 1-5 Deals

O Technical Education

WBT/ILT, 3-5 days

Partner Enabled Presales

Partner Enabled

Sales

Accreditation* and Certification*

Sales Immersion

In-field, 1 day

Pre-Sales Audience

CA Fast Forward Partner Presales (Annual - 3 days)

CA Partner Speedcast (Biweekly) Sales and Pre-Sales Audience

Click for more information

* Available for some solutions

Pre-requisite R Required

Accomplishment

CA Education Certification O Optional

Sales Track

Pre-Sales Track

KEY

CA Channel Sales

Continuous learning

R R

R

R R

R R

Sales Shadow Request

O

Pre-Sales Shadow Request

O

Accreditation Certificate*

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Sales Foundations Required Solution List

Sales Foundations

WBT, 3 hr CA Spectrum

CA Performance Management

CA Network Flow Analysis

CA Nimsoft Monitor

CA Data Center Infrastructure Management

CA Capacity Management

CA Client Automation

CA Application Delivery Analysis

CA Unified Communications Monitor

CA Application Performance Management

CA APM Cloud Monitor

CA Service Operations Insight

CA Executive Insight

CA Enterprise Mobility Management

Click for more information

Back to Plan

R

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Sales Foundations Required CA Spectrum

Course Language Code

CA Infrastructure Management

Selling CA Infrastructure Management Overview 100 English 44IMT10100

CA Spectrum

Sales Foundations

WBT, 3 hr

R

Back to Plan Back to List

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Sales Foundations Required CA Performance Management

Course Language Code

CA Performance Management

CA IM2.0 Partner Sales and Pre Sales Fundamentals OnDemand English 76IMT10020

CA Performance Management

Sales Foundations

WBT, 3 hr

R

Back to Plan Back to List

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Sales Foundations Required CA Network Flow Analysis (formerly CA NetQoS Reporter Analyzer)

Course Language Code

CA Network Flow Analysis

Selling CA NetQoS ReporterAnalyzer Product Overview English 11NQS10030

CA Network Flow Analysis

Sales Foundations

WBT, 3 hr

R

Back to Plan Back to List

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Sales Foundations Required CA Nimsoft Monitor

Course Language Code

CA Nimsoft Monitor

CA Nimsoft Monitor Partner Sales & Pre-Sales Fundamentals English 76NIM10010

CA Nimsoft Monitor

Sales Foundations

WBT, 3 hr

R

Back to Plan Back to List

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Sales Foundations Required CA Data Center Infrastructure Management

Course Language Code

CA Data Center Infrastructure Management

Selling CA Data Center Infrastructure Management Solution: 100 English 33DCI10026

CA Data Center Infrastructure Management

Sales Foundations

WBT, 3 hr

R

Back to Plan Back to List

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Sales Foundations Required CA Capacity Management

Course Language Code

CA Capacity Management

CA Capacity Management: Qualify Opportunity 100 English 22CCM10070

CA Capacity Management

Back to Plan Back to List

Sales Foundations

WBT, 3 hr

R

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Sales Foundations Required CA Client Automation

Course Language Code

CA Client Automation

CA Client Automation Overview for Partners English 11SPM10086

CA Client Automation

Back to Plan Back to List

Sales Foundations

WBT, 3 hr

R

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Sales Foundations Required CA Application Delivery Analysis (formerly CA NetQoS SuperAgent)

Course Language Code

CA Application Delivery Analysis

Selling CA NetQoS SuperAgent Product Overview English 11NQS10040

CA Application Delivery Analysis

Back to Plan Back to List

Sales Foundations

WBT, 3 hr

R

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Sales Foundations Required CA Unified Communications Monitor

Course Language Code

CA Unified Communications Monitor

Selling CA NetQoS Unified Communications Monitor Product Overview English 11NQS10020

CA Unified Communications Monitor

Back to Plan Back to List

Sales Foundations

WBT, 3 hr

R

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Sales Foundations Required CA Application Performance Management

Course Language Code

CA Application Performance Management

Selling CA Application Performance Management Product English 11APO10320

CA Application Performance Management

Back to Plan Back to List

Sales Foundations

WBT, 3 hr

R

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Sales Foundations Required CA APM Cloud Monitor

Course Language Code

CA APM Cloud Monitor

Service Assurance GetSMART: What's New with CA Cloud Monitor English 44SA010160

CA APM Cloud Monitor

Back to Plan Back to List

Sales Foundations

WBT, 3 hr

R

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Sales Foundations Required CA Executive Insight

Course Language Code

CA Executive Insight

Service Assurance GetSMART: Introducing CA Executive Insight 2.0 English 44EXI10060

CA Executive Insight

Back to Plan Back to List

Sales Foundations

WBT, 3 hr

R

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Sales Foundations Required CA Service Operations Insight

Course Language Code

CA Service Operations Insight

CA Service Operations Insight 3.2 Solution Overview English 44SSA10170

CA Service Operations Insight

Back to Plan Back to List

Sales Foundations

WBT, 3 hr

R

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Sales Foundations Required CA Enterprise Mobility Management

Course Language Code

CA Enterprise Mobility Management

Selling CA Mobile Device Management 100 English 44MDV10010

CA Enterprise Mobility Management

Back to Plan Back to List

Sales Foundations

WBT, 3 hr

R

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Technical Courses Required Solution List

CA Spectrum

CA Performance Management

CA Network Flow Analysis

CA Nimsoft Monitor

CA Data Center Infrastructure Management

CA Virtual Assurance for Infrastructure Management

CA Application Delivery Analysis

CA Unified Communications Monitor

CA Application Performance Management

CA Database Performance Manager

CA Service Operations Insight

Click for more information

Technical Education

WBT/ILT, 3-5 days

Back to Plan

R

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Technical Education Required CA Spectrum

Course Language Code

CA Infrastructure Management

CA Spectrum Infrastructure Manager Business Value Demo English 11SPC10070

CA Spectrum Infrastructure Manager r9.2: Foundations 200 Portuguese 44SPI20141

CA Spectrum 9.0: Optimization and Customization 300 Portuguese 02SPC30071

CA Spectrum Infrastructure Manager r9.2: Operator 200 English 02SPC20100

CA Spectrum

Back to Plan Back to List

Technical Education

WBT/ILT, 3-5 days

R

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Technical Education Required CA Performance Management

Course Language Code

CA Infrastructure Management

CA Performance Management r2.0: Foundations 200 English 44IMT20081

CA Performance Management r2.0: Multi-Tenancy 300 English 02SPC30071

CA Performance Management 2.0: Self-Certification 300 English 44IMT30011

CA Performance Management

Back to Plan Back to List

Technical Education

WBT/ILT, 3-5 days

R

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Technical Education Required CA Network Flow Analysis

Course Language Code

CA Infrastructure Management

CA NetQoS ReporterAnalyzer Business Value Demo English 11NQS10050

CA NetQoS ReporterAnalyzer r9.0u1: Foundations 200 Portuguese 44NQS20041

CA Network Flow Analysis

Back to Plan Back to List

Technical Education

WBT/ILT, 3-5 days

R

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Technical Education Required CA Nimsoft Monitor

Course Language Code

CA Nimsoft Monitor

CA Nimsoft Monitor Partner Sales and Pre-Sales Demonstration English 76NIM10020

CA Nimsoft Monitor 6: NS211 English 55NIM20061

CA Nimsoft Monitor

Back to Plan Back to List

Technical Education

WBT/ILT, 3-5 days

R

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Technical Education Required CA Data Center Infrastructure Management

Course Language Code

CA Data Center Infrastructure Management

CA DCIM r4.0 Partner Bundle English 33DCI2007B

CA Data Center Infrastructure Management

Back to Plan Back to List

Technical Education

WBT/ILT, 3-5 days

R

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Technical Education Required CA Virtual Assurance for IM

Course Language Code

CA Virtual Assurance for Infrastructure Management

CA Virtual Assur. for Infrastructure Mngrs. r12.5: Foundations 200 English 22VAS20011

CA Virtual Assur. for Infrastructure Mngrs r12.7: Differences 200 English 22VIM20070

CA Virtual Assurance for Infrastructure Management

Back to Plan Back to List

Technical Education

WBT/ILT, 3-5 days

R

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Technical Education Required CA Application Delivery Analysis

Course Language Code

CA Application Delivery Analysis

CA Application Delivery Analysis r9.2: Foundations 200 Portuguese 44SAO20051

CA NetQoS Performance Center r6.1: Foundations 200 Portuguese 44NQS20061

CA Application Delivery Analysis

Back to Plan Back to List

Technical Education

WBT/ILT, 3-5 days

R

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Technical Education Required CA Unified Communication Monitor

Course Language Code

CA Unified Communications Monitor

CA Unified Communications Monitor r3.3: Foundations 200 English 02NQS20291

CA Unified Communications Monitor

Back to Plan Back to List

Technical Education

WBT/ILT, 3-5 days

R

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Technical Education Required CA Application Performance Management

Course Language Code

CA Application Performance Management

CA APM9 Business Value Demo English 11APO10360

CA APM r9.1: Introduction 200 English 44APF20070

CA APM r9.1: Java Foundations 200

Portuguese 44APF20081

CA Introscope for Microsoft .NET 9.0: Up and Running 200 Bundle English 09ITS2069B

CA Customer Experience Manager 5.0: Up and Running 200 English 09CEM20071

CA APM 9.1: Diagnostics and Customization 300 English 44APF30011

CA Application Performance Management

Back to Plan Back to List

Technical Education

WBT/ILT, 3-5 days

R

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Technical Education Required CA Database Performance Manager

Course Language Code

CA Database Performance Management

Service Assurancer GetSMART: Insight Database Monitoring English 44APF20280

CA Insight Database Performance Mgr for Distributed r11.3: Integration 400

English 02INS40020

CA Database Performance Manager

Back to Plan Back to List

Technical Education

WBT/ILT, 3-5 days

R

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Technical Education Required CA Service Operations Insight

Course Language Code

CA Service Operations Insight

Service Assurance GetSMART: CA Service Operations Insight Update English 44SSA10060

Service Operations 3.0 Demos English 44SSA10090

Service Operations Insight 3.0 SP3 Support Training English 44SSA10120

CA Service Operations Insight

Back to Plan Back to List

Technical Education

WBT/ILT, 3-5 days

R

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Sales / Pre-Sales / Technical Immersions

Activity Audience Objective

Sales and Pre-Sales

Strategy, how to position, differentiate against the competition and successfully sell CA solutions.

Pre-Sales Technical topics as architecture, licensing, sizing, new features, Rules of Thumb and solutions demo tour.

Pre-Sales Technical events, deep dive on specific CA Solutions modules and technical points and, hands on training.

Sales CA consultants can go to the customers with partners team, focusing on Sales Presentations to share speech/knowledge.

Pre-Sales CA consultants can go to the customers with partners team, focusing on Pre-Sales presentations to share speech/knowledge.

Sales Immersion

In-field, 1 day

R

Pre-Sales Immersion

OST, 2 - 5 days

R

Technical Immersion

In-field, 1-3 Deals

O

Back to Plan

Sales Shadow Request

O

Pre-Sales Shadow Request

O

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Course Accreditation /

Certification Code

CA Infrastructure Management Sales Immersion Accreditation - Infrastructure Management 2.0 Portuguese

Accreditation 44IMT1023E

Sales Immersion Accreditation - Infrastructure Management 2.0 Spanish

Accreditation 44IMT1025E

Back to Plan

Accreditation Certificate

R

Accreditation and Certification Required

CA Datacenter Infrastructure Management Sales Immersion Accreditation - Data Center Infrastructure Management - Portuguese

Accreditation 33DCI1005E

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Course Accreditation /

Certification Code

CA Infrastructure Management Pre-Sales Immersion Accreditation - Infrastructure Management 2.0 Portuguese

Accreditation 44IMT1024E

Pre-Sales Immersion Accreditation - Infrastructure Management 2.0 Spanish

Accreditation 44IMT1026E

Back to Plan

Accreditation Certificate

R

Accreditation and Certification Required

CA Datacenter Infrastructure Management Pre-Sales Immersion Accreditation - Data Center Infrastructure Management - Portuguese

Accreditation 33DCI1006E

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Accreditation and Certification Required Solution List

CA Spectrum

CA Performance Management

CA Network Flow Analysis

CA Application Delivery Analysis

CA Unified Communications Monitor

CA Application Performance Management

Click for more information

CA Infrastructure Management 2.0

Back to Plan

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Course Accreditation /

Certification Code

CA Infrastructure Management 2.0

Spectrum Certified Administrator Exam Certification CAT - 080

Spectrum Certified Professional Exam Certification CAT - 060

CA Performance Management r2.x Professional Certification CAT-440

CA NetQoS ReporterAnalyzer 9.0u1 Exam Accreditation 44NQS2004E

Back to Plan

Accreditation* and Prometric*

R

Accreditation and Certification Required

CA Application Delivery Analysis

Application Delivery Analysis Exam Accreditation 44SAO2005E

CA Unified Communications Monitor

Unified Communications Monitor Exam Accreditation 44NQS2008E

Back to List

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Course Accreditation /

Certification Code

CA Application Performance Management

CA Wily Customer Experience Manager r4.x: Up and Running 200 Exam Accreditation 09CEM2002E

APM r9.x Professional Certification CAT-100

Back to Plan

Accreditation* and Prometric*

R

Accreditation and Certification Required Back to List

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

CA Partner Academy CSU and CA Partner Speedcast

CA Partner Academy CSU (Annual - 3 days)

Partner Speedcast (Biweekly)

Activity Objective

Partner Speedcast Biweekly webcasts communications about products, releases, news, etc

Activity Objective

Partner Academy Strategy, how to position, differentiate against the competition and successfully sell CA solutions. Technical topics as architecture, licensing, sizing, new features, Rules of Thumb and solutions demo tour.

Back to Plan