Leadership Overview 7.9

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High Performance Leadership-Overview

Prof M Sutapa Lakshmanan Sept. 7,



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IntroductionHigh Performance Leadership

Objectives:

§ To familiarize students with the criticality of leadership forhigh performance

and sustenance of business

§ To expose students to various leadership theories andstyles of leadership

§ To expose students to leadership competencies

§ To familiarize students to various aspects of leadership inaction



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Coverage§ Leadership Theories, Styles and Skills

§ Leadership Lessons through Literature

§ Team work & Team Building

§ Interpersonal Skills

§ Conflict Management

§ Positive Thinking- Attitudes , Beliefs

§ Martin Seligman's theory of Learned Optimism & Helplessness



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What is Leadership?

Leadership is defined as the process by which anindividual determines direction, influences a groupand directs it towards a specific goal ororganizational mission



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Why Leadership?

E i l &



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Environmental &Economic Changes

§ From an industrial & manufacturing based society to an

information and service-based society

§ Increase in information flow is causing jobs to becomeobsolete

§

Economy has shifted from a manufacturing base to aservice base

§ Global competition is changing the way we do business

§ Environmental consciousness and practices are required

§ Technological advances are coming faster than before

§ Keeping up with laws

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WorkforceComposition Changes

§ Number of women on the job

§ Average age of workforce is decreasing in India &increasing in US

§ Workers are migrating

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Leadership in 21stCentury

§ The concept of leadership in the 21 st century has been

undergoing amajor shift

§ The thinking around leadership is complex,

Ø

related to variables such as changes in societal valuesØ implementation of organizational changeØ the awareness of the impact of stress on employees andØ the overall development of leadership understanding

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Leadership in 21stCentury

§ The qualifications for leadership have also shifted

Ø towards more ethicalØ transformational styles of leadershipØ emphasis on the importance of developing leaders

within an organization.

Skill t



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Skills to manageemployees

Past Present Present

Ability to control Clarifying expectationsCommunication

Delegation Coaching andCounselling

Confidence

Directive Consulting Creativity

Problem-solving Delegating Enabling

Strong Authority figureEmpowering Leadership

Technical expertise Motivating Negotiating

Organizing Problem-solving

Questioning Team-building

Source: Flaherty, J. S., & Stark, P. B. (1999). The competent leader: A powerful and practical tool kit for managers and

Ch i V l f



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Changing Values of Employees

Values of 1940-1950s Values of Today’s Employees

§ Family§ Good craftsmanship§ Happy to have a job§ Job Stability§ Loyalty to boss§ Loyalty to Company§ Patriotism§ Savings account§ Technical ability

§ Benefits§ Concern for health§ Education§ Flexible Schedule§ High concern for self § Input appreciated§ Interesting work§ Need for time off § Open Communication§ Opportunity to advance§ Personal growth§ Recognition



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Key Tasks of Leaders§ Ensuring that the future is being planned for, anticipated

and secured

§ Serving the needs and interests of, and eliciting thesupport from, key

constituencies

§ Keeping the team, organization or enterprise focused onsubstantive

results while meeting the requirements of currentrealities

§ Building a long-term, value-added network of relationships

§ Tying it all together strategically.Source: Staub, R. E. II. (2000). The Heart of Leadership: 12Practices of Courageous Leaders

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Key Challenges toLearning to lead

§ Learning to sell—not just produce—good ideas

§ Working through informal networks

§ Communicating clear and simple messages with emotionalimpact

§ Appropriately delegating

§ Improving social skills (e.g., listening, empathy andcoaching)

Source: Ibarra, H. (2004, April). Tracking the Leadership Transition

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NarayanMurthy

Jack Welch

Leadership atOrganizations



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Thank You

Documents

Leadership Overview 7.9