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7/29/2019 Leading and Partnering from the Inside Out (166241331)
http://slidepdf.com/reader/full/leading-and-partnering-from-the-inside-out-166241331 1/12
Chris England, Director of IT, School of Public and Environmental Affairs, IU Bloomington
Cathy O’Bryan, IT Director of Client Support at Indiana University
Leading and Partnering fromthe Inside Out!
7/29/2019 Leading and Partnering from the Inside Out (166241331)
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Laying the Groundwork• Profile of Indiana University
Eight campuses (two core, six regional)
Fall 2012 enrollment: 110,393 students,
19,706 faculty, staff and administratorshttp://www.iu.edu/~uirr/reports/standard/factbook/
Central vs. Distributed IT at IU• University Information Technology Services (UITS)
• Total “IT Shops”
• Edge, Leverage, Trust
• IT Strategic Plans
Architecture for the 21st Century (1998)
Empowering People (2008)
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Empower ing Peop le : Action Item 29Community Engagement
UITS should expand itsformal and informal
engagements with the IU
community to ensure
continuous, timely dialogue,and flow of information to
effectively adapt IT services
to user needs.
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Partnership and/or Leading
IT Management Services
• Providing IT Management to Local IT Resources/Staff
• A new paradigm for IT management in a semi-distributed
IT landscape at IU
IT Community Partnerships
• A gathering place
• An information exchange
• A place for discovery
• Building relationships
• Connect. Discover. Inspire
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The Start @ School of Engineering &
Technology
Relationship with UITS
How Accomplished?
Goals
How was the first six months?
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SPEA Goals & AccomplishmentsFormalizations
More Staff
More Technology
More Awareness
More Efficiencies
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Expansion to the Department of Geology
within the College of Arts & Sciences @IU Bloomington
Background and relationship with UITS
Why Try this Model?
Goals
How was first six months?
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Comparison of 3 Models of IT Management Services
Commonalities Differences
Manage local IT staff & resources • Amount of staff & resources managed
varies
• Degree of management independence
All Academic Local IT Units Reporting structure All initiated during a staff transition period • Actual issues to be addressed varied
• Most involved IT personnel “issues”
All involve some compensation by local IT
for centralized management.
Compensation amounts vary by
• Unit
• Number of staff contracted for
• Resources attached to staff
compensation
All contracts for 2 to 3 years; renewable. Different states of maturation.
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September 7, 2013
IT Community Partnerships: It’s a Endless Dialogue!
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Digital Engagement
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Results to Date
IT Management Services
Engineering & Technology
School of Public and Environmental Affairs
Department of GeologyUITS
IT Community Partnerships
Promotion of IT services (campaigns)Outreach & Engagement
Goal: 1IUIT
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Questions?
Just Ask!
Chris England
Cathy O’Bryan