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7/29/2019 Leading and Partnering from the Inside Out (166241331) http://slidepdf.com/reader/full/leading-and-partnering-from-the-inside-out-166241331 1/12  Chris England, Director of IT, School of Public and Environmental Affairs, IU Bloomington Cathy O’Bryan, IT Director of Client Support at Indiana University Leading and Partnering from the Inside Out!

Leading and Partnering from the Inside Out (166241331)

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Page 1: Leading and Partnering from the Inside Out (166241331)

7/29/2019 Leading and Partnering from the Inside Out (166241331)

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Chris England, Director of IT, School of Public and Environmental Affairs, IU Bloomington

Cathy O’Bryan, IT Director of Client Support at Indiana University 

Leading and Partnering fromthe Inside Out!

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Laying the Groundwork• Profile of Indiana University

Eight campuses (two core, six regional)

Fall 2012 enrollment: 110,393 students,

19,706 faculty, staff and administratorshttp://www.iu.edu/~uirr/reports/standard/factbook/

Central vs. Distributed IT at IU• University Information Technology Services (UITS)

• Total “IT Shops” 

• Edge, Leverage, Trust

• IT Strategic Plans

 Architecture for the 21st Century (1998)

Empowering People (2008)

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Empower ing Peop le : Action Item 29Community Engagement

UITS should expand itsformal and informal

engagements with the IU

community to ensure

continuous, timely dialogue,and flow of information to

effectively adapt IT services

to user needs.

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Partnership and/or Leading

IT Management Services

• Providing IT Management to Local IT Resources/Staff 

•  A new paradigm for IT management in a semi-distributed

IT landscape at IU

IT Community Partnerships

•  A gathering place

•  An information exchange

•  A place for discovery

• Building relationships

• Connect. Discover. Inspire

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The Start @ School of Engineering &

Technology

Relationship with UITS

How Accomplished?

Goals

How was the first six months?

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SPEA Goals & AccomplishmentsFormalizations

More Staff 

More Technology

More Awareness

More Efficiencies

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Expansion to the Department of Geology

within the College of Arts & Sciences @IU Bloomington

Background and relationship with UITS

Why Try this Model?

Goals

How was first six months?

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Comparison of 3 Models of IT Management Services

Commonalities Differences

Manage local IT staff & resources •  Amount of staff & resources managed

varies

• Degree of management independence

 All Academic Local IT Units Reporting structure All initiated during a staff transition period •  Actual issues to be addressed varied

• Most involved IT personnel “issues” 

 All involve some compensation by local IT

for centralized management.

Compensation amounts vary by

• Unit

• Number of staff contracted for 

• Resources attached to staff 

compensation

 All contracts for 2 to 3 years; renewable. Different states of maturation.

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September 7, 2013 

IT Community Partnerships: It’s a Endless Dialogue! 

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Digital Engagement

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Results to Date

IT Management Services

Engineering & Technology

School of Public and Environmental Affairs

Department of GeologyUITS

IT Community Partnerships

Promotion of IT services (campaigns)Outreach & Engagement

Goal: 1IUIT

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Questions?

Just Ask!

Chris England

[email protected] 

Cathy O’Bryan

[email protected]