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OCTOBER 2014 LEADING LEAN FROM THE INSIDE OUT WASHINGTON STATE GOVERNMENT LEANTRANSFORMATION CONFERENCE OCTOBER 21-22, 2014

Leading Lean from the Inside Out - Washington Out-o.pdfoctober 2014 leading lean from the inside out w ashington s tate g overnment l ean t ransformation c onference. o. ctober. 21-22,

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Page 1: Leading Lean from the Inside Out - Washington Out-o.pdfoctober 2014 leading lean from the inside out w ashington s tate g overnment l ean t ransformation c onference. o. ctober. 21-22,

OCTOBER 2014

LEADING LEAN FROM THE INSIDE OUT

WASHINGTON STATE GOVERNMENT LEANTRANSFORMATION

CONFERENCE OCTOBER 21-22, 2014

Page 2: Leading Lean from the Inside Out - Washington Out-o.pdfoctober 2014 leading lean from the inside out w ashington s tate g overnment l ean t ransformation c onference. o. ctober. 21-22,

OCTOBER 2014

HISTORY IN THE MAKING…

WHAT ARE YOU WILLING TO

DO?

Page 3: Leading Lean from the Inside Out - Washington Out-o.pdfoctober 2014 leading lean from the inside out w ashington s tate g overnment l ean t ransformation c onference. o. ctober. 21-22,

OCTOBER 2014

Lean? Buzz Word Tools Pilot

Projects Project Method

Lasting Culture Mindset

Way to Operate

3

?

Page 4: Leading Lean from the Inside Out - Washington Out-o.pdfoctober 2014 leading lean from the inside out w ashington s tate g overnment l ean t ransformation c onference. o. ctober. 21-22,

OCTOBER 2014

Page 5: Leading Lean from the Inside Out - Washington Out-o.pdfoctober 2014 leading lean from the inside out w ashington s tate g overnment l ean t ransformation c onference. o. ctober. 21-22,

OCTOBER 2014

Page 6: Leading Lean from the Inside Out - Washington Out-o.pdfoctober 2014 leading lean from the inside out w ashington s tate g overnment l ean t ransformation c onference. o. ctober. 21-22,

OCTOBER 2014

THIS TRANSFORMATION NEEDS YOU…

What is your role in the big picture?

Page 7: Leading Lean from the Inside Out - Washington Out-o.pdfoctober 2014 leading lean from the inside out w ashington s tate g overnment l ean t ransformation c onference. o. ctober. 21-22,

OCTOBER 2014

WHY CHANGE?

Page 8: Leading Lean from the Inside Out - Washington Out-o.pdfoctober 2014 leading lean from the inside out w ashington s tate g overnment l ean t ransformation c onference. o. ctober. 21-22,

OCTOBER 2014

Deliver his mission better without barriers and bureaucracy

Page 9: Leading Lean from the Inside Out - Washington Out-o.pdfoctober 2014 leading lean from the inside out w ashington s tate g overnment l ean t ransformation c onference. o. ctober. 21-22,

OCTOBER 2014

Page 10: Leading Lean from the Inside Out - Washington Out-o.pdfoctober 2014 leading lean from the inside out w ashington s tate g overnment l ean t ransformation c onference. o. ctober. 21-22,

OCTOBER 2014

Page 11: Leading Lean from the Inside Out - Washington Out-o.pdfoctober 2014 leading lean from the inside out w ashington s tate g overnment l ean t ransformation c onference. o. ctober. 21-22,

OCTOBER 2014

LEADERSHIP POINTILLISM™

The legacy created by every interaction –

every day.

Page 12: Leading Lean from the Inside Out - Washington Out-o.pdfoctober 2014 leading lean from the inside out w ashington s tate g overnment l ean t ransformation c onference. o. ctober. 21-22,

OCTOBER 2014

Page 13: Leading Lean from the Inside Out - Washington Out-o.pdfoctober 2014 leading lean from the inside out w ashington s tate g overnment l ean t ransformation c onference. o. ctober. 21-22,

OCTOBER 2014

Page 14: Leading Lean from the Inside Out - Washington Out-o.pdfoctober 2014 leading lean from the inside out w ashington s tate g overnment l ean t ransformation c onference. o. ctober. 21-22,

OCTOBER 2014

WHAT ARE YOU WILLING TO DO FROM WHERE

YOU ARE?

Page 15: Leading Lean from the Inside Out - Washington Out-o.pdfoctober 2014 leading lean from the inside out w ashington s tate g overnment l ean t ransformation c onference. o. ctober. 21-22,

OCTOBER 2014

Page 16: Leading Lean from the Inside Out - Washington Out-o.pdfoctober 2014 leading lean from the inside out w ashington s tate g overnment l ean t ransformation c onference. o. ctober. 21-22,

OCTOBER 2014

Page 17: Leading Lean from the Inside Out - Washington Out-o.pdfoctober 2014 leading lean from the inside out w ashington s tate g overnment l ean t ransformation c onference. o. ctober. 21-22,

OCTOBER 2014

Back to

Basics

Page 18: Leading Lean from the Inside Out - Washington Out-o.pdfoctober 2014 leading lean from the inside out w ashington s tate g overnment l ean t ransformation c onference. o. ctober. 21-22,

OCTOBER 2014

Learning something new can be awkward… “Adjust yourself accordingly”

Page 19: Leading Lean from the Inside Out - Washington Out-o.pdfoctober 2014 leading lean from the inside out w ashington s tate g overnment l ean t ransformation c onference. o. ctober. 21-22,

OCTOBER 2014

Attitudes Behaviors Choices Start to lead Lean from the inside out…

Page 20: Leading Lean from the Inside Out - Washington Out-o.pdfoctober 2014 leading lean from the inside out w ashington s tate g overnment l ean t ransformation c onference. o. ctober. 21-22,

OCTOBER 2014

Page 21: Leading Lean from the Inside Out - Washington Out-o.pdfoctober 2014 leading lean from the inside out w ashington s tate g overnment l ean t ransformation c onference. o. ctober. 21-22,

OCTOBER 2014

REFLECTION… • WHAT TO LET GO? • WHAT SKILLS TO

LEVERAGE? • WHAT GAPS TO CLOSE? • WHAT CAPABILITIES? • WHAT ISSUES? • WHERE TO START?

Page 22: Leading Lean from the Inside Out - Washington Out-o.pdfoctober 2014 leading lean from the inside out w ashington s tate g overnment l ean t ransformation c onference. o. ctober. 21-22,

OCTOBER 2014

Page 23: Leading Lean from the Inside Out - Washington Out-o.pdfoctober 2014 leading lean from the inside out w ashington s tate g overnment l ean t ransformation c onference. o. ctober. 21-22,

OCTOBER 2014

I know better.

Page 24: Leading Lean from the Inside Out - Washington Out-o.pdfoctober 2014 leading lean from the inside out w ashington s tate g overnment l ean t ransformation c onference. o. ctober. 21-22,

OCTOBER 2014

Who has ideas at gemba? Attitude

Shift

Page 25: Leading Lean from the Inside Out - Washington Out-o.pdfoctober 2014 leading lean from the inside out w ashington s tate g overnment l ean t ransformation c onference. o. ctober. 21-22,

OCTOBER 2014

Page 26: Leading Lean from the Inside Out - Washington Out-o.pdfoctober 2014 leading lean from the inside out w ashington s tate g overnment l ean t ransformation c onference. o. ctober. 21-22,

OCTOBER 2014

Attitudes Behaviors Choices

Attitudes Behaviors

Choices

Page 27: Leading Lean from the Inside Out - Washington Out-o.pdfoctober 2014 leading lean from the inside out w ashington s tate g overnment l ean t ransformation c onference. o. ctober. 21-22,

OCTOBER 2014

Page 28: Leading Lean from the Inside Out - Washington Out-o.pdfoctober 2014 leading lean from the inside out w ashington s tate g overnment l ean t ransformation c onference. o. ctober. 21-22,

OCTOBER 2014

Page 29: Leading Lean from the Inside Out - Washington Out-o.pdfoctober 2014 leading lean from the inside out w ashington s tate g overnment l ean t ransformation c onference. o. ctober. 21-22,

OCTOBER 2014

Coach with curiosity…

mentor from experience

Page 30: Leading Lean from the Inside Out - Washington Out-o.pdfoctober 2014 leading lean from the inside out w ashington s tate g overnment l ean t ransformation c onference. o. ctober. 21-22,

OCTOBER 2014

• DIRECTIVE STATEMENTS (WHAT/WHY)

• LEARN THE ART OF QUESTIONS

• LISTEN • CONTRIBUTE

YOUR WISDOM

Page 31: Leading Lean from the Inside Out - Washington Out-o.pdfoctober 2014 leading lean from the inside out w ashington s tate g overnment l ean t ransformation c onference. o. ctober. 21-22,

OCTOBER 2014

Supplier (Who)

Inputs (What)

Outputs (What)

Customer (Who)

Process (How)

Step 1 Step 2 Step 4 Step 5 Step 3

LOOK BEYOND YOUR AREA…

Page 32: Leading Lean from the Inside Out - Washington Out-o.pdfoctober 2014 leading lean from the inside out w ashington s tate g overnment l ean t ransformation c onference. o. ctober. 21-22,

OCTOBER 2014

YOU ARE MY CUSTOMER, HOW CAN I HELP YOU?

Page 33: Leading Lean from the Inside Out - Washington Out-o.pdfoctober 2014 leading lean from the inside out w ashington s tate g overnment l ean t ransformation c onference. o. ctober. 21-22,

OCTOBER 2014

Are you on “crazy pills” What is wrong with you – you’re different?

Page 34: Leading Lean from the Inside Out - Washington Out-o.pdfoctober 2014 leading lean from the inside out w ashington s tate g overnment l ean t ransformation c onference. o. ctober. 21-22,

OCTOBER 2014

WHAT IDEAS TO YOU HAVE?

Page 35: Leading Lean from the Inside Out - Washington Out-o.pdfoctober 2014 leading lean from the inside out w ashington s tate g overnment l ean t ransformation c onference. o. ctober. 21-22,

OCTOBER 2014

“You have to be humble when you screw up.” -- Mac

Page 36: Leading Lean from the Inside Out - Washington Out-o.pdfoctober 2014 leading lean from the inside out w ashington s tate g overnment l ean t ransformation c onference. o. ctober. 21-22,

OCTOBER 2014

GEMBA…

“WHAT DO I DO

THERE?”

Page 37: Leading Lean from the Inside Out - Washington Out-o.pdfoctober 2014 leading lean from the inside out w ashington s tate g overnment l ean t ransformation c onference. o. ctober. 21-22,

OCTOBER 2014

10 at 10

GOING TO GEMBA…

Page 38: Leading Lean from the Inside Out - Washington Out-o.pdfoctober 2014 leading lean from the inside out w ashington s tate g overnment l ean t ransformation c onference. o. ctober. 21-22,

OCTOBER 2014

Template download from LEI

Page 39: Leading Lean from the Inside Out - Washington Out-o.pdfoctober 2014 leading lean from the inside out w ashington s tate g overnment l ean t ransformation c onference. o. ctober. 21-22,

OCTOBER 2014

Long haul lifestyle change • Daily discipline • Winning mindset • Frustration at speed of

results and resistance are part of the process

• What can I do?

Page 40: Leading Lean from the Inside Out - Washington Out-o.pdfoctober 2014 leading lean from the inside out w ashington s tate g overnment l ean t ransformation c onference. o. ctober. 21-22,

OCTOBER 2014

YOU ARE NOT ALONE…

Page 41: Leading Lean from the Inside Out - Washington Out-o.pdfoctober 2014 leading lean from the inside out w ashington s tate g overnment l ean t ransformation c onference. o. ctober. 21-22,

OCTOBER 2014

Page 42: Leading Lean from the Inside Out - Washington Out-o.pdfoctober 2014 leading lean from the inside out w ashington s tate g overnment l ean t ransformation c onference. o. ctober. 21-22,

OCTOBER 2014

#GoLeanWA #LeanforDummies

Tweet one thing you have learned OR what you

appreciate about the 2015 LeanTransformation

Conference so far #GoLeanWA #LeanforDummies Tons of

Enthusiastic & committed people here!

Page 43: Leading Lean from the Inside Out - Washington Out-o.pdfoctober 2014 leading lean from the inside out w ashington s tate g overnment l ean t ransformation c onference. o. ctober. 21-22,

OCTOBER 2014

WHAT ARE YOU WILLING TO DO?