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    Subject: Human Behavior in Organization

    Professor: Dr. Perla Estrella

    Topic: Leadership (part 2/2)

    Discussant: May Rose Abigail A. Lappay

    Date: June 5, 2010

    THE NATURE OF LEADERSHIP (contd)

    CONTINGENCY APPROACHES TO LEADERSHIP STYLE

    Fiedlers Contingency Model

    Leader-member relations- determined by the manner in which the leader is accepted by

    the group

    Task-structure- reflects the degree to which one specific way is required to do the job

    Leader position power- describes the organizational power that goes with the position the

    leader occupies e.g. power to hire and fire, status symbols, and power to give pay raises

    and promotions

    Fiedlers contingency model has played a major role in stimulating discussions on

    leadership style and in generating useful guidelines. Managers are encouraged to:

    Examine their situation- the people, task, and organization

    Be flexible in the use of various skills within an overall style

    Consider modifying elements of their jobs to obtain a better match with their

    preferred style

    Hersey and Blanchards Situational Leadership Model

    Important factors affecting leadership style:Development level- task-specific

    combination of an employees task competence and motivation to perform

    (commitment). The model is simple and intuitively appealing and accents an important

    contingency factor but it ignores other elements regarding leadership style.

    Four Behavior Types

    S1: Telling - is characterized by one-way communication in which the leader defines theroles of the individual or group and provides the what, how, when, and where to do the

    task

    S2: Selling - while the leader is still providing the direction, he is now using two-way

    communication and providing the socioemotional support that will allow the individual

    or group being influenced to buy into the process.

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    S3: Participating - this is now shared decision making about aspects of how the task is

    accomplished and the leader is providing less task behaviors while maintaining high

    relationship behavior.

    S4: Delegating - the leader is still involved in decisions; however, the process and

    responsibility has been passed to the individual or group. The leader stays involved tomonitor progress.

    Path-Goal Model of Leadership (House)

    The Path-Goal Leadership Process

    Leadership Styles

    Directive Leadership- the leader focuses on clear task assignments, standards of

    successful performance and work schedulesSupportive Leadership- the leader demonstrates concern for the employees well-being

    and needs, while trying to create a pleasant work environment

    Achievement-oriented Leadership- the leader sets high expectations for employees,communicates confidence in their ability to achieve challenging goals and

    enthusiastically models the desired behavior

    Participative Leadership- the leader invites employees to provide input to decisions, and

    seriously seeks to use their suggestions as final decisions are made

    Leader

    identifies

    employee

    needs

    Appropriate

    goals are

    established

    Leader

    connects

    rewards with

    goals

    Leader provides

    assistance on

    employee path

    toward goals

    Employees

    become satisfied

    and motivated,

    and they accept

    the leader

    Effective

    performanceoccurs

    Both employees

    and organization

    are better able to

    reach their goals

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    Contingency Factors- two factors must be analyzed; the general work environmentand thespecific characteristics of the employee

    3 Significant Variables in Each Employee

    Locus of control- alternative beliefs about whether an employees achievements are the product

    of his or her own effort

    Willingness to accept the influence of others- high=more successful directive approach, low=participative style is more appropriate

    Self-perceived task ability- high confidence employees will react to a supportive leader;

    employees who lack task ability perception will embrace achievement-oriented leader

    Vrooms Decision-Making Model

    Recognizes that problem-solving situations differ, so a structured approach for managers

    to examine the nature of those differences and to respond appropriately was developed

    Guiding Questions in the Vroom Decision-Making Model

    1. How important is technical quality with regard to the decision being made?

    2. How important is subordinate commitment to the decision (employee acceptance)?3. Do you have sufficient information to make a high-quality decision?

    4. Is the problem well-structured?

    5. If you made the decision, would the subordinates be likely to accept it?6. Do subordinates share the goals to be attained in solving the problem?

    7. Is there likely to be conflict among subordinates over alternative solutions?

    8. Do subordinates have sufficient information to allow them to reach a high-qualitysolution?

    Problem Attributes

    Decision-quality Dimensions- include cost considerations and the availability of

    information and whether or not the problem is structured

    Employee-acceptance Dimensions- include the need for their commitment, their priorapproval, the congruence of their goals with the organizations, and the likelihood of

    conflict among employees

    Leadership Options

    Autocratic I- leader individually solves the problem using available informationAutocratic II- leader obtains data from subordinates and then decides

    Consultative I- leader explains problem to individual subordinates and obtains ideas from

    each before deciding

    Consultative II- leader meets with group of subordinates to share the problem and obtaininputs, and then decides

    Group II- leader shares problem with groups and facilitates a discussion of alternatives

    and a reaching of group agreement on a solution

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    Key Assumptions

    1. Managers can accurately classify problems according to the criteria offered.2. Managers are able and willing to adapt their leadership style to fit the contingency

    conditions they face for each major decision.

    3. Managers are willing to use a rather complex model.4. Employees will accept the legitimacy of different styles being used for different

    problems.

    EMERGING APPROACHES TO LEADERSHIP

    Similarities across Relationship Models

    Model Soft Emphasis Hard Emphasis

    University of Michigan

    and Ohio State

    University studies

    Blake and Moutonsmanagerial grid

    Fiedlers contingency

    modelHersey and Blanchards

    situational model

    Path-goal modelVrooms decision-

    making model

    Consideration

    People

    Employee orientation

    Relationships

    Psychological supportEmployee acceptance

    Structure

    Production

    Task orientation

    Task guidance

    Task supportDecision quality

    Substitutes and Enhancers for Leadership

    There may be substitutes or enhancers for leadership if the situation or leader cannot be

    readily as well as neutralizers that may intervene. Neutralizers include physical distance, rigid

    reward systems and a practice of bypassing the managers by either subordinates or superiors.

    Substitutes for Leadership- are factors that make leadership roles unnecessary through

    replacing them with other sources.

    Enhancers for Leadership- are elements that amplify a leaders impact on the

    employees. A directive orientation may be improved by an increase in the leaders status or

    reward power or when that leadership style is used in jobs with frequent crises.

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    Potential Neutralizers, Substitutes, and Enhancers for Leadership

    Neutralizers Substitutes Enhancers

    Physical distancebetween leader and

    employee

    Employee indifferencetowards rewards

    intrinsically satisfying

    tasks

    Inflexible work rulesRigid reward systems

    Cohesive work groups

    Employees with highability, experience, or

    knowledge

    Practice of bypassing themanager (by subordinates

    or superiors)

    Peer appraisal/feedbackGain-sharing reward

    systems

    Staff available forproblems

    Jobs redesigned for more

    feedback

    Methods for resolvinginterpersonal conflict

    Team building to help

    solve work-relatedproblems

    Intrinsic satisfaction from

    the work itselfCohesive work groups

    Employee needs for

    independence

    Super ordinate goalsIncreased group

    status

    Increased leaders statusand reward power

    Leader as the central

    source of information

    supplyIncreased subordinates

    view of leaders

    expertise, influence,and image

    use of crises to

    demonstrate leaderscapabilities

    *A supportive leadership style may be enhanced by encouraging more team-based work

    activities or by increasing employee participation in decision making. However, the leaders

    emotions are also at stake here; someone who previously though she or he was criticallyimportant and now finds her- or himself partially replaceable can suffer a demoralizing loss of

    self-esteem.

    Self-Leadership and Superleadership

    Self-Leadership (Charles Manz and Henry Sims)

    Two thrusts: leading oneself to perform naturally motivating tasks and managing oneselfto do work that is required but not naturally rewarding.

    Requires behavioral skills of self-observation, self-set goals, management of cues, self-reward, rehearsal of activities prior to performance and self-criticism.

    Involves the mental activities of building natural rewards into tasks, focusing thinking onnatural rewards, and establishing effective though patterns such as mental imagery and

    self-talk.

    Superleadership

    Begins with a set of positive beliefs about workers. It requires practicing self-leadership

    oneself and modeling it for others to see. Superleaders communicate positive self-

    expectations to employees, reward their progress toward self-leadership, and make self-leadership an important part of the units desired culture.

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    Coaching

    A coach prepares, guides and directs a player but does not directly play the game. Theyrecognize that they are on the sidelines and not on the playing field. They cajole, prod, enable,

    inspire, exhibit warmth and support and hold informal conversations. Coaches see themselves as

    cheerleaders and facilitators while recognizing the occasional need to be tough and demanding.

    Specific areas that managers admit need coaching in:

    Improving their interaction style

    Dealing more effectively with change

    Developing their listening and speaking skills

    *Prerequisite to successful coaching includes the employees willingness to change,

    capability of changing, and the opportunity to practice new behaviors.

    Other Approaches

    Visionary Leaders- can paint a portrait of what the organization needs to become and

    then use their communication skills to motivate others to achieve the vision esp. important

    during times of transition.

    Transformational Leadership& Leadership Trait of Charisma

    (to be further discussed in the succeeding chapter)

    Works Cited

    Leadership. (n.d.). Retrieved June 2, 2010, from Wiley:

    http://higheredbcs.wiley.com/legacy/college/schermerhorn/0471734608/module16/modul

    e16.pdf

    School leadership. (2010, May 6). Retrieved June 2, 2010, from Wikipedia:http://en.wikipedia.org/wiki/Educational_Leadership

    Newstrom, J. W. (1998). Organizational Behavior: Human Behavior. New York: Mcgraw Hill

    Education.