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Your Life in yourpocket
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Introduction Apples entry in the Mobile Phone Market
o Announcement: January 2007
o Launch: 29-June 2007
Hype about the product
Consumer Behavior used to mould Marketingstrategy
Enormous Sales Initially
Large Prices cuts to sustain sales later
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Mobile phone MarketIn 2007 iPhone
was launched
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Major competitors
BlackBerry
HTC Microsoft mobilesNokia
Motorola
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specifications
iPhone iPhone 3G iPhone 3G S iPhone 4
OS iPhone OS 1.0 iPhone OS 2.0 iPhone OS 3.0 iPhone OS 4
Display
3.5 in, 3:2 aspect ratio, 265 k colors, 480 x 320px(HGVA)
960 x 640px,800:1 contrastratio
Storage/memory 4,8 & 16 GB/128MB DRAM
8 & 16 GB/128MB DRAM
8GB/ 256MBDRAM
16 & 32GB/512MB DRAM
Processor
620 MHz Samsung 32-bit RISC
ARM
833 MHz 1.2 GHz
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Software and design Apple USA
Assembly Foxconn Taiwan
TFT-LCD Screen Sanyo Epson, Sharp, TMD Japan
Video processor chip Samsung Korea
Touch screen overlay Balda Germany
Bluetooth chip Cambridge Silicon Radio UK
Chip manufacture TSMC, UMC Taiwan
Baseband IC Infineon Technology Germany
WIFI Chip Marvell USA
Touch screen control chip Broadcom USA
CMOS chip Micron USA
NOR Flash ICs Intel, SST USA
Display Driver chip National Semi, Novatek US, TW
Case, Mechanical parts Catcher, Foxconn Tech Taiwan
Camera lens Largan Precision Taiwan
Camera module Altus-Tech, Primax, Lite On Taiwan
Battery Charger Delta Electronics Taiwan
Timing Crystal TXC Taiwan
Passive components Cyntec Taiwan
Connector and cables Cheng Uei, Entery Taiwan
iPhone Primary Contractors
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Objectives I year objectives
- aiming for 2%market share of US & UK- unit sales volume 4,45000
II year objectives- achieve 10% market share
- unit sales volume 12,45000
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The Marketing & Product Concept
Assumes that consumers will buy the productthat offers them the highest quality, the bestperformance, and the most features
Product delivers the desired satisfactions betterthan the competition
Marketing objectives:
oProfits through customersatisfaction
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Why not Cheap Priceearlier
Rationaleo Production Capacity of 150,000 a month
o Production was constrained and Demand would exceed supply
o Cheap price could have increased demand many times and consumerswould have been disappointed and left to never come back.
o Apple would have got bad name for misjudging the demand (PR Fiasco)
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Price Reduction after 2Months..
By holiday season the manufacturers were readywith to meet Apples Demand.
With Production increased 3 times productioncapacity Apple decided to cut the cost of iPhoneto $399 ie by 33%.
Also iPod Touch was to be launched with similarfeatures so company did not want to face anyambiguity about the pricing of the product. And
give consumers full freedom to choose iPhone oriPod Touch.
T M k
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Target Market
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Carriers
No. Date Country Carrier Flag
1 29 June 2007 United States AT&T A-1-1
2 9 Nov 2007 Germany T-Mobile A-2-1
3 9 Nov 2007 UK O2 A-3-1
4 29 Nov 2007 France Orange A-4-1
5 14 Mar 2008 Ireland O2 A-5-1
6 14 Mar 2008 Austria T-Mobile B-1-1
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Communication
Emphasize on brand prominently
Associate iPhone withiPods groundbreakinglineage
Massive TV campaign in June
Newspapers
Social Networking sites
Apple sites
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Marketing Mix June: Major market rollout at AT&T and
Apple stores
August: Availability will expand to massvendors
November: New Ad campaign for holidays
Early 2008: Build buzz for next generationiPhone
2009: Major technical upgrades, e.g. 3Dability
2010: Goal of at least 50% market share
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Market Penetration
Pricing strategy
Market skimming
- Release new product at high premium- Skim the greatest possible margin
- Once sales volume begins to decrease at the
original price
- Incrementally lower the price to increase sales- Repeat this until stable price with acceptable
margin is determined
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What happened
In September 2007, barely 10 weeks after the launch ofiPhone, Apple announced a steep price cut for theproduct.
The 4GB version was made inoperable while the 8GBversion was available at US $ 399 and a 16 GB versionwas to be introduced at US $ 499.
The early adopters who had waited in queues to buythe product at a much greater price were discontentedand annoyed and they therefore took a legal actionagainst Apple and AT&T for the price cut.
This issue had a negative effect on Apples share prices.
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SWOT Analysis First mover advantage
Ownership of technological patents
Apple is one of the most established brand
Customers loyalty
Cultural, fashion identity
Strengths
Dependence on third party provider:
AT&T, Content Provider, Application provider
Less appeal to corporate customers
Technological complication
Gorilla arm
Weaknesses
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Sharp rise in consumer demand
56% of smart-phone buyers prefer iPhone
New target market
price reduction attract
more customers
High Potential Softwareupgradable; canadd new features
3G Apple iPhones to captivate businessdemand worldwide
Opportunities
New powerful entrantGoogle
Many similar or substitute products
Intense competition with major rivals
Increasing bargaining power of buyers
Threats
O E O E E Y U E
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CORE COMPETENCY --- USER
EXPERIENCE
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Organizational Hierarchy
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Key Success factors
Consumer-oriented Factors
Technology
-------------------
- Internet drivenforce
- Replacingcommunication tools
- Next generationexperience
Marketing
-------------------
- Well-know andwell-respected brand
name
- Marketsegmentation
- Targeting andPricing effectiveness
Skill andCapability
-------------------
- Value added(cheaper, faster,more convenient
than the alternatives)
- Design andinnovation expertise
Distribution
--------------------
- A strong network ofwholesale
distributors/ dealers
- Fast introductionand application of
services
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Financials
First year sales revenue : $ 2.5 billion avg. Wholesale price $500 per unit, Variable cost
$250
Total volume: 10 million
$50 million fixed cost
Break even at 200,000 units
After Break even Apple will make profit of$1.25 billion minus $50 million fixed cost
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OS used in smart phones in 2005
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OS used in smart phones in 2010
C i
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ComparisonModel OS Size Weight Screen resolution Keyboard Camera Other
Apple iPhone Mac OS X 81cc 135g 320x480 Soft 2mp AccelerometerHTC P3300 Windows Mobile 105cc 130g 240x320 Soft 2mp GPSMotorola RIZR Z8 Symbian OS 77cc 112g 240x320 Numeric with T9 2mp
Nokia 5500 Sport Symbian OS 87cc 103g 208x208 Numeric with T9 2mp Accelerometer, heartrate features
Nokia E61i Symbian OS 114cc 150g 320x240 Full Qwerty 2mpNokia E90
Communicator Symbian OS 150cc 210g 800x352 & 240x320Full Qwerty and
Numeric with T9 3.2mp GPS
Nokia N95 Symbian OS 110cc 120g 240x320 Numeric with T9,Multimedia 5mp GPS
Palm Treo 700p Palm OS 5 151cc 180g 320x320 Full Qwerty 1.3mp
RIM BlackBerry Pearl Blackberry OS 77cc 90g 240x260 Numeric with SureType 1.3mp
RIM BlackBerry 8700c Blackberry OS 149cc 134g Full Qwerty No
RIM BlackBerry 8800 Blackberry OS 105cc 134g Full Qwerty No
Samsung SGH-i607
BlackJack Windows Mobile 76cc 106g 320x240 Full Qwerty 1.3mp
Sony Ericsson P990 Symbian OS 162cc 150g 240x320 Full Qwerty, Numericwith T9, Soft 2mp
Sony Ericsson W950i Symbian OS 86cc 112g 240x320 Numeric with T9, Soft No
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Thank you