main Summer Internship Project Report .docx

8/17/2019 main Summer Internship Project Report .docx

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SUMMER TRAINING REPORT

For the partial fulfillment of the Post Graduate Diploma in Management

PGDM!

At

"O#ORFU# $A"ATIONS P%t& #td&

Ahmada'ad

SUBMITTED TO SUBMITTED BY

Dr. Sandeep Kulshreshtha

Professor & Head Acade!cs P"DM #Tour!s and Tra$el%

odal Off!cer. Batch' ()*+,()*-

IITTM "/al!or. IITTM "/al!or

Enrolment

Number:


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0OTETS

*. 0ert!f!cate1111111111111111111111111111..2

(. Ac3no/led4eents111111111111111111111111...+

2. E5ecut!$e Suar6111111111111111111111111..7

+. The 0opan6111111.11111111111111111111...-

+.*. 8ho /e are11111111111111111111111111.9+.(. 0opan6 Prof!le111111111111111111111111:

+.2. Out;ound Tour Operat!on1111111111111111111...*2

+.+. Stren4ths111111111111111111111111111*7

+.7. earn!n411111111111111111111111111111(*

9. Insurance1111111111111111111111111111..((

:. ?ISA111111111111111111111111111111.2)

@.

*). 0onclus!on1111111111111111111111111111+@

**. B!;l!o4raph6111111111111111111111111111.7)

(. Ac3no/led4eent


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The successful completion of this project has been the result of the help

extended to me by a number of people. Hence, I would like to place on

record my acknowledgements. I express my heartfelt thanks to Mr. a=esh

Tha3ur for giving me the opportunity to work in outbound & domestic

tours. Mr. Ash!sh Kuar Sr. Sales E5ecut!$e Out;ound D!$!s!on of

!"# for permitting me to carry out the project work of my choice.

"auta Sales E5ecut!$e Doest!c D!$!s!on, under whose support I have

learnt altogether different aspect of tours. I thank the staff of $#$%'#

!((TI$)*, who provided me necessary support to finish my projectsuccessfully. I also thank my !nternal 4u!de Mr.0.S.Barua, who was there

for our help whenever we needed any. I firmly believe that the project work

becomes complete and successful due to the copious grace of +od, the

(lmighty.


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2. E5ecut!$e Suar6

I have got acuainted with domestic & outbound tour operations during my

summer training.

I have learnt a host of things about-

ile handling

Hotel bookings

Telealling

Itinerary planning

(part from this I came to know about various trends in flow of domestic

tourists, their preference, their expectations, behaviour etc. (lso I came to

know about how division of labour in an organisation plays its part to

accomplish targets. /ased on that I have made my project.

"roblems I faced while doing my project were 0freuent resigning of the top

staff, no field work given by the company as such though the staff was

friendly.


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4. The Company


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8HO 8E AE1

• ( leading global travel group.

• Industry leading margins and focused on cash generation.

• #eading portfolio of travel brands.

• lexible asset light business model.

• *trategy to deliver top line and margin growth.

• 1xperienced management team.


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+.* 0OMPAY POE

0O>O ?A0ATIOS P?T. >TD. 2as founded in 3445 by a dedicated group of professionals, experienced in every facet of tourism in the Indian subcontinent, and each

with more than a decade of experience behind him. It is an owner managed organi6ation,

hence good personali6ed services, prompt replies and competitive rates are our

benchmarks.

2e provide travel, tourism related solutions to the free individuals as well as corporate

groups. $ur core competency lies in designing the services which is only for you. 2e

ensure a vicarious experience of your desired trip before you experience it. 2e want you

to be delighted and not just satisfied. To ensure the delivery to be effective and efficientwe involve only the experts from our team who work on their expertise.

8e are a tea of enthus!ast!c and talented tra$el profess!onals /ho'

• love tourism

• have a service attitude

• have a pursuit for perfection

• suggest only what is being experienced

• have an individual experience in the field, ranging from 7 yrs to 83 yrs

• have an education background in tourism & marketing and

• are by choice in this field

In the last 3 yrs of our operation, we have consolidated our position as high performing,

uality sensitive, innovative and a continuously evolving travel solution provider catering

both /3/ and /3.

$ur (rea of speciali6ation in International Tour "ackage is for the following destinations-

Thailand, Singapore, Malaysia, Mauritius, Europe, Dubai, Hong Kong, China, Egypt,

Turkey, Uzbekistan, Australia, Ne !ealand, South A"ri#a $ Nepal%


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In India we have comprehensive packages for Kash&ir, Hi&a#hal, Uttaran#hal, North

East 'North (engal $ Sikki&), *olden Triangle 'Delhi + Agra -aipur), Kerala, South

.ndia '(angalore Mysore /oty) $ *oa%

$ur value for money services includes-

• International Tours for Leisure and Business

• Corporate Conferences

• Dealer’s incentive trips

• Student’s groups

• Inbound Tours.

• Domestic Tours

• otel !eservations

• "ducational Tour

• Domestic # International $ir Tic%eting

• &oreign "'change $ssistance

• (assport $ssistance

• )isa Services

• !ail*ay Tic%et Boo%ings

• Car ire

• +verseas Travel Insurance

Our M!ss!on

$ur main mission is to achieve a concrete success in the Industry and build the /rand


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Image of the company beyond heights. 2e are continuously trying to achieve our goal of

being one among the ortune companies and provide the maximum customer satisfaction.

2e are moving ahead with our excellent services of International Tour package that arecapable of changing the trends of the life styles.

Motto , 2elcome a tourist and send back a friend

The copan6 !s headuartered !n e/ Delh! ;es!des our o/n off!ces !n 0henna!

#Madras% ?aranas! Ahada;ad "ur4aon and Kol3ata.

Tra$el A4entsolorful !acations has opened the new branch at "ur4aon by making it a single shop for all /3/ outbound holiday products 0 (vailable for, Travel (gents 2orldwide. $ur

mechani6ed booking system filters out the best price and availability of services with

handsome and lucrative commissions on almost all travel products. If you are interested

to join us as one of the preferred *ales (gents, we are pleased to discuss the possibilities

of future collaboration to enhance your business beyond your imagination99

At present /e can offer 6ou the ;est rate and ser$!ces for the follo/!n4 Dest!nat!on

depend!n4 upon 6our reu!reent.

:alaysia, *ingapore, Thailand,

*ri #anka

• Hong ;ong :acau

• :auritius

• 1gypt

• e4al Status of "rivate #imited ompany


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ature of

Bus!ness

*ervice "rovider

u;er of

Eplo6ees

58 to 844 "eople

Turno$er I)%. >? r (pprox.@Ma=or Mar3ets (ustraliaA)=, Indian *ubcontinent, aribbean, 1astA:iddle (frica,

)orth (frica, *outhA2est (frica, 1ast 1urope, 1ast (sia, entral

(merica, )orth 1urope, :iddle 1ast, *outh (merica, *outhA2est1urope, *outh 1ast (sia and )orth (merica

Cual!t6

The company is well euipped with all kinds of resource to cater the best services of tour

and travels to the tourists. 2e have sound support of fine infrastructure, hospitable staffs,

transportation, ticket booking services etc. at place to offer the best Holiday !acation"ackages for International


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The company is registered and recogni6ed by the M!n!str6 of Tour!s +ovt. of India and we

are also members of a number of international organi6ations, vi6-

IDUSTY A


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0olorful ?acat!ons P$t. >td. , Out4o!n4 Tour Operat!on.

• This company is engaged in offering package tours to the tourist going towards

the 2orld from India.

• The business is solicited through a network of Tour $perators in the main source

markets.

• The contacts are established by regularly visiting the foreign agent in his office,

thru emails etc.

• The marketing efforts are supplemented by participation in the International

TravelATourism airs, :edia (dvertisements, organising study tours etc.

• $ur marketing efforts are complemented by our sales and ar3et!n4

representat!on in different countries.

• It sells the idea to the foreign agent to include India in their brochure and once


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having succeeded in doing so the challenge is to have as many different tours to

cover different areas of the country.

• The Product !nno$at!on tea keeps itself abreast with the new facilities.

• The ;u6!n4 tea negotiates rates with the suppliers.

• The cost!n4 tea uses these rates to make a firm price offer to the foreign agent

for the predefined tour.

• $nce a group is booked, the operat!on departent takes over and books all the

services as per the itinerary.

• The transport departent provides the suitable transport and the Tour #eaderBs

department provides the suitable tour leader.

• The accounts departent looks after the invoices and keeps a track on the

payments.

• Through a vast network of local a4ents scattered all over the Indian sub

continent, it can provide services just about anywhere in India and the

neighbouring countries.

+ood uality, uick replies and competitive rates along with dedicated and professional

approach to the business has made it possible for !"# to scale new heights, year after

year.

Today, they handle about 84, 444 clients from Indian market.

This company is involved in organising holidays for the Indians within India and for the

Indians travelling abroad. This company had a turnover of %s 74 lacs in the C 3444, in

the C 3447A>, the turnover was ?54 lacs.

Tour!st "u!de'

The success of any tour largely depends on the good tourist guide. or this it has a group


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of in house professionals doing the escorting job with the tourist group. They keep

themselves abreast with the latest information. This results in very satisfied clients who

keep repeating their visits to various parts of this subcontinent.

0?P>s STE"THS'

( brick and mortar outfit with 5 years of practical experience behind us.

The other point of distinction between the normal Internet companies and !"# is

the factD we will provide a complete holiday solution and just not the travel aspect.

E"lan your dream holidayF is itBs '*".

Brand' (s one of the GveteransB in India, !"# enjoys a solid reputation in the

market.

H!,?alue Transact!ons' 2e have been very successful in marketing and selling long

duration, high value tours within the India for the tourists going outside India.

Ta!lor,ade doest!c tours and round tr!ps in outbound tours .

>o/ cost structure' (s an internet business, physical infrastructure is not heavily

invested in labour can be used efficiently and revenue can be booked 37?J>.

Scala;le ana4eent tea' (s a policy and the key of our success has been in

hiring the right person with a hand on experience in the field.

TE0HO>O"Y'

ollowing software are used by !"#

entral %eservation *ystem K%*@D (madeus A*abre A (bacus. 1nables the *%s to

check and book real time seats for customers.

Human lick- chat software, which allows customer to interact at all times with the

*%s.


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(madeus provides ("I' and %*. (dditional carrier anticipated to be utili6ed

moving forward.

II, "ay uik and !eri*ign software has been customi6ed for payment processing.

188 is the leading %: software program in the industry for middle market

firms,188 provides a customi6ed solution to I(T, which includes a full range of

statistical and monitoring functions to continually improve the customerLs experience

on the site and with the company.

I(T uses $racle for database functions.

SA>ES MAKETI" & 0USTOMES

Un!ue Sell!n4 Propos!t!on'

/uy travel arrangements from the comfort of your own table backed by worldclass

technology and good uality personali6ed services.

0ustoer Ser$!ce

!"# differentiates itself from all competition due to a superior customer service

experience. Indiaholidaymall.com, will maintain a 37M? toll free ordering line complete

with 37M? support specialists. 2hile most companies host subpar customer service

representatives in off hours, !"# will maintain the highest uality all the time. In

addition, Indiaholidaymall.com, will track thru its %: K188@ application, consumer

preferences and itineraries on each call 0 thereby creating the sense of EmemoryF within

the sales team. The ompany employs specialists for tours and for hotel

accommodations.

In order to enhance the comfort level, Indiaholidaymall in addition to telephony, the

module will employ an effective online EchatF feature for customers to interact directly

with customer service representatives.


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E>ATIOSHIP O?E?IE8

:arketing relationships include alliance with leading onl!ne /e;s!tes in order to promote

Indiaholidaymall.com in the marketplace and provide positive identification with

potential and current customers. Internationally, the company is partnered with tour

organi6ers in Hong ;ong, Thailand, *ingapore, (ustralia,


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AS

0A>> 0ETE & 0USTOME SE?I0E

The ompany has plans to install Toll ree telephone lines from four

countries K'*AanadaA';AIndia@I(TLs robust telephony infrastructure will consists of a dedicated >83 kbps

I"# line.

at!onalF Internat!onal Mar3et!n4'

$n the national level, it is planned to promote the "ortal thru the printAinternet

search engines and : %adio *tations.

%adio marketing will also places !"# ads on all of the major Indian feature programs in

the 'nited *tate including (nil ;i (waa6 and 1/ %adio..F

Propert!es

$ffices in (hmadabad, ;olkata and orporate headuarter in )ew

8e will have to prebuy air seats and pay advances to the hotels in the

international market at least N4 days in advance.

Manpo/er'


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To own a 0Tour!s Acade6F. uelled by the general growth in the

hospitality sector, there is a shortage of trained manpower and when

available, the costs are uite high compared to the other sectors.

elat!onsh!p Mar3et!n4'

!"# plans to utili6es similar relationships with major Indian websites such

as rediffmail.com, indiatimes.com, samachar.com, expressindia.com, etc.

& to partner with Indiorps, '* )+$ that organi6es tours for 3nd and rd

generation children of )%IBs to come and work in India and similar other

organi6ations in '; and within India too.


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OBGE0TI?E O< THE TAII"

To gain insight in sales packages for various countries as well as

documentation reuired for the same.

To develop necessary skills, knowledge and attitude reuired in the

corporateAmanagement.

To gain deep understanding in specific functional areas.

To increase knowledge about #eisure Travel $utbound.

To know about the working process.

To increase efficiency in the tourism sector.

To have a professional exposure.


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>EAI" AT 0O>O ?A0ATIOS P?T. >TD.

•


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Insurance is must reuired if anyone is travelling abroad. It is mandatory.

Insurance is the part of documentation, in which a client must need travel

insurance from the date of departure to the date of return, but in somecountries like )orway, travel insurance should be issued for 8> days extra

from the date of return. This policy is designed to meet the needs of any

resident Indian family travelling abroad. In some countries, it is compulsory

for visitors to have a medical insurance cover. (fter issuing the travel

insurance of a client, company has to settle the issued policy in the account

of the customer. or issuing travel insurance policy, Thomas cook has a tie

up with /ajaj (llian6.

/asically Thomas ook has divided travel insurance in two different plansnamely-

*. 4,444 for each immediate family member and it is

more cost effective than a single trip policy.

Sal!ent


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Med!cal 0o$er' The policy basically provides cover for medical

expenses for the entire family as a floater Koverall cover@.

Personal >!a;!l!t6' This feature covers the liability of insured while

abroad, arising out of death or injury of third party or damage to the property of third party upto '*< >4,444.

Eer4enc6 Med!cal E$acuat!on' In the event that you suffer from

injury or illness which necessitates your emergency medical evacuation, I*$*

will arrange for the evacuation and pay for the expenses incurred.

epatr!at!on of ea!ns' If the remains or the body has to be sent back

to the home country due to the death of the insured the expenses incurred for

the same are taken care off under this feature.

Acc!dental death and d!se;erent #(+ hours%' This feature takes

care of death or disablement of the insured due to an accident abroad.

>oss of Passport' In the event of insured losing his passport this section

provides for the expenses incurred in getting a duplicate passport.

Ba!l Bond' This cover will provide with the bail bond cost which theinsured incurs as a result of false arrest or wrongful detention by any

government or foreign power.

Hoe Bur4lar6 Insurance' This cover will provide for the loss and

damage caused by /urglary or attempted /urglary of the contents of the insured

home in India while he is on a trip abroad.

Benef!ts'


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Type of over (mount In '*<

(ssistance *ervices Included

(ccident & *ickness :edical %eimbursement >4,444

"ersonal #iability >4,444

1mergency 1vacuation Included

%epatriation of %emains Included

(ccidental death and dismemberment K37 Hours@ 84,444

#oss of "assport 3>4

/ail /ond 3>44

Home /urglary Insurance 3,44,444 KI)%@

• )o :edical Tests %euirement

• *ettlement of claim within ? days after completion of the claims

procedure

• Issuance of policy within minutes

• overs persons in the range of J months ?4 Crs

• overs Trip duration from 8 4


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ecoendat!ons'

It is mandatory in some 2estern countries for a visitor to their

country to be covered by a Health Insurance "olicy. In its absence, he may run

the risk of repatriation or uarantining in the airport itself. :edical treatment is expensive overseas and can become a major

financial problem in case of any emergency A accident.

or a small premium paid in Indian currency, payment of claim in

foreign currency of the country in which a claim arises is reimbursed.

/esides, the foreign currency allowances allowed by the host

ountry can be conserved as the premium is paid in %upees in home country.

The laim procedure is very simple. The policy document that the

insured carries with him contains full details of the claim settling agencies. The

insured has to just get in touch with the (gency and they take over the

responsibility of dealing with the respective HospitalsA(uthorities who then

undertake to settle the bills directly with the hospitals.

ollowing :ax.eligible exp.per *ickness or per


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E5clus!ons

Cou are not covered if any expenses incurred directly or indirectly in respect

of-• traveling against the advice of the physicianD

• for obtaining treatmentD

• preexisting ailments and complications arising out of themD

• *uicide or attempted suicideD

• warD terrorismD

• illegal actsD

•


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• !a;!l!t6' ompensation for damages to be paid to a third

party, resulting from death, bodily injury or damage to propertyD caused

involuntarily by the insured.


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H!=ac3!n4' In an unfortunate event of your common carrier in which you

are travelingD being hijacked, this product will pay a distress allowance to you.

Eer4enc6 0ash Ad$ance' It is an assistance service, wherein the

company facilitates providing emergency cash to the insured during incidents

such as theftAburglary of luggageAmoney or hold ups by cocoordinating with

the insured personPs relatives in India to provide emergency cash assistance to

the insured person as per his reuirement, up to the limit specified in the policy

schedule.

Personal Acc!dent' Travel 1lite gives you worldwide coverage against

(ccidental


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ollowing basic information reuired for issuing travel insurance policy-

•


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and issue the new travel insurance policy because of the certain

reasons. The reasons may be filling the wrong name, date of

departure, date of birth, nominee name, felling wrong destination

county etc.

?ISA DO0UMETATIO


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booking certificate

business registrationKif applicable@

directorship Kif director of any firm@

• #eave letterKif working@

*alary slips Kif working@

Process!n4 t!e- 5 to 84 working days.

833, ch!ld ;et/een - to *( I)% 733, 0h!ld ;elo/ -

I)% N33.

Ital6

Italy officially the Italian %epublic is a unitary parliamentary republic in

*outhentral 1urope. To the north, it borders rance, *wit6erland, (ustria,and *lovenia along the (lps. To the south, it consists of the entirety of

the Italian "eninsula, *icily, *ardinia 0the two largest islands in

the :editerranean *ea 0and many other smaller islands. The independent

states of *an :arino and the !atican ity are enclaves within Italy,

while ampione dPItalia is an Italian exclave in *wit6erland. The territory of

Italy covers some 48,5 km3 K88J,7? s mi@ and is influenced by

a temperate seasonal climate. 2ith J4.5 million inhabitants, it is the fifth

most populous country in 1urope, and the 3rd most populous in the world.

%ome, the capital of Italy, has for centuries been a political and religious

centre of 2estern civili6ation as the capital of the %oman 1mpire and site of

the Holy *ee.

http://en.wikipedia.org/wiki/Unitary_statehttp://en.wikipedia.org/wiki/Parliamentary_republichttp://en.wikipedia.org/wiki/Francehttp://en.wikipedia.org/wiki/Switzerlandhttp://en.wikipedia.org/wiki/Austriahttp://en.wikipedia.org/wiki/Sloveniahttp://en.wikipedia.org/wiki/Alpshttp://en.wikipedia.org/wiki/Italian_Peninsulahttp://en.wikipedia.org/wiki/Sicilyhttp://en.wikipedia.org/wiki/Sardiniahttp://en.wikipedia.org/wiki/Mediterranean_Seahttp://en.wikipedia.org/wiki/San_Marinohttp://en.wikipedia.org/wiki/Vatican_Cityhttp://en.wikipedia.org/wiki/Enclavehttp://en.wikipedia.org/wiki/Campione_d'Italiahttp://en.wikipedia.org/wiki/Exclavehttp://en.wikipedia.org/wiki/Temperate_climatehttp://en.wikipedia.org/wiki/List_of_sovereign_states_and_dependent_territories_in_Europe_by_populationhttp://en.wikipedia.org/wiki/List_of_sovereign_states_and_dependent_territories_in_Europe_by_populationhttp://en.wikipedia.org/wiki/List_of_countries_by_populationhttp://en.wikipedia.org/wiki/Western_worldhttp://en.wikipedia.org/wiki/Roman_Empirehttp://en.wikipedia.org/wiki/Holy_Seehttp://en.wikipedia.org/wiki/Parliamentary_republichttp://en.wikipedia.org/wiki/Francehttp://en.wikipedia.org/wiki/Switzerlandhttp://en.wikipedia.org/wiki/Austriahttp://en.wikipedia.org/wiki/Sloveniahttp://en.wikipedia.org/wiki/Alpshttp://en.wikipedia.org/wiki/Italian_Peninsulahttp://en.wikipedia.org/wiki/Sicilyhttp://en.wikipedia.org/wiki/Sardiniahttp://en.wikipedia.org/wiki/Mediterranean_Seahttp://en.wikipedia.org/wiki/San_Marinohttp://en.wikipedia.org/wiki/Vatican_Cityhttp://en.wikipedia.org/wiki/Enclavehttp://en.wikipedia.org/wiki/Campione_d'Italiahttp://en.wikipedia.org/wiki/Exclavehttp://en.wikipedia.org/wiki/Temperate_climatehttp://en.wikipedia.org/wiki/List_of_sovereign_states_and_dependent_territories_in_Europe_by_populationhttp://en.wikipedia.org/wiki/List_of_sovereign_states_and_dependent_territories_in_Europe_by_populationhttp://en.wikipedia.org/wiki/List_of_countries_by_populationhttp://en.wikipedia.org/wiki/Western_worldhttp://en.wikipedia.org/wiki/Roman_Empirehttp://en.wikipedia.org/wiki/Holy_Seehttp://en.wikipedia.org/wiki/Unitary_state


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Docuentat!on reu!red

visa form

hotel reservation

travel insurance latest photographs

months updated bank statement

booking certificate


• directorship Kif director of any firm@

"assport

(ir tickets

overing letter ItineraryKconsist dates@

year IT%


• *alary slips Kif working@

Process!n4 t!e' 7 to > working days after appointment


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$nline visa form

hotel reservation

travel insurance

latest photographs


booking certificate



• sales deed

• T$T$

"assport

(ir tickets

overing letter

Itinerary

year IT%



Process!n4 t!e' 84 to 83 working days.


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!isa form

hotel reservation



booking certificate



• "assport

(ir tickets

overing letter Itinerary

year IT%



• sales deed

Travel insurance should be issued individually as well as have to add 8>

days extra from the date of return back.

Process!n4 t!e' 85 to 34 working days.


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!isa form

hotel reservation



booking certificate



• "assport

(ir tickets

overing letter Itinerary

year IT%



• sales deed

Process!n4 t!e' 7 to J working days.


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The capital city of )orway is $slo. )orwayPs extensive coastline, facing

the )orth (tlantic $cean and the /arents *ea, is home to its famous fjords.

Two centuries of !iking raids tapered off following the adoption

of hristianity by ;ing $lav Tryggvason in NN7. ( period of civil war endedin the 8th century when )orway expanded its control overseas to parts of

the /ritish Isles, Iceland, and +reenland.


$nline visa form

hotel reservation

travel insurance

latest photographs


booking certificate



• "assport

(ir tickets

overing letter

Itinerary

year IT%



• sales deed

Travel insurance should be issued individually as well as have to add 8>

days extra from the date of return back.

Process!n4 t!e' 85 to 34 working days, but embassy works only 7 days.


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region named +ermania, inhabited by several +ermanic peoples,

was documented before (< 844.


visa form

hotel reservation

travel insurance

latest photographs


booking certificate



"assport

(ir tickets

overing letter

ItineraryKconsist dates@

year IT%



(t the time of submission of the documents at embassy, client has to carry

all the documents on by own.

if a person is travelling +ermany twice within a period of years then in

that case an embassy will not take his interview.

Process!n4 t!e' it depends on the date of interview.


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east of the island. The population of Ireland is approximately J.7 million.

Qust fewer than 7.J million live in the %epublic of Ireland and just fewer than

8.5 million live in )orthern Ireland.


$nline visa form

hotel reservation

travel insurance

latest photographs


booking certificate



• "assport

(ir tickets

overing letter

Itinerary

year IT%



• sales deed

Process!n4 t!e' 84 to 8> working days.


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more land is being created for development through land reclamation.


• !isa form

• "assport

• $ccupation proof

• months updated bank statement

• overing letter

• #atest photograph

• /ooking certificate

Process!n4 t!e' to 7 working days.


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:alaysia is a federal constitutional monarchy in *outheast (sia. It consists

of thirteen states and three f ederal terr itories and has a total landmass of

3N,57? suare kilometers K83?,>4 s mi@ separated by the *outh hina

*ea into two similarly si6ed regions, "eninsular :alaysia and :alaysian/orneo. #and borders are shared with Thailand, Indonesia, and /runei, and

maritime borders exist with *ingapore, !ietnam, and the "hilippines. The

capital city is ;uala #umpur , while "utrajaya is the seat of the federal

government. In 3484 the population exceeded 3?.> million, with over

34 million living on the "eninsula. :alaysia has its origins in the :alay

;ingdoms present in the area which, from the 85th century, became subject

to the /ritish 1mpire.


• !isa form

• "assport

• %eturn air tickets

• #atest photographs

• overing letter

!isa form should be on a single pageKback to back@

Process!n4 t!e' 7 to > working days


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Tha!land

Thailand officially the ; ingdom of Thailand formerly known as *iam is a

country located at the centre of the Indo china peninsula in *outheast (sia. It

is border ed to the north by /urma and #aos, to the east by #aos

and ambodia, to the south by the +ulf of Thailand and :alaysia, and to the

west by the (ndaman *ea and the southern extremity of /urma. Its maritime

boundar ies include !ietnam in the +ulf of Thailand to the southeast, and

Indonesia and India in the (ndaman *ea to the southwest. Thailand is the

worldPs >8stlargest country in terms of total area, with an area of

approximately >8,444 km3 K8N5,444 s mi@, and is the 34thmostpopulous

country, with around J7 million people. The capital and largest cityis /angkok ,


• visa form

• hotel reservation

•


• "assport

• (ir tickets

•

overing letter

Process!n4 t!e' 3 to working days


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0h!na

hina officially the "eoplePs %epublic of hina K"%@, is the worldPs most

populous country, with a population of over 8. billion. overing

approximately N.J million suare kilometers, the 1ast (sian state is the

worldPs secondlargest country by land area, and the thir d or fourthlargest

in total area, de pending on the definition of total area. The "eoplePs %epublic

of hina is a singleparty state governed by the ommunist "arty of

hina. It exercises jurisdiction over 33 provinces, five autonomous regions,

four directly controlled municipalities K/eijing, Tianjin, *hanghai,

and honging@, and two mostly selfgoverning special administrative

regions KHong ;ong and :acau@. Its capital city is /eijing. The "% alsoclaims TaiwanRwhich is controlled by the %epublic of hina K%$@.


• !isa form

• #atest photographs

• overing letter

• Itinerary

• #eave letter

• "roperty documents

• "assport

• Insurance

• Hotel reservation

• (ir tickets

• *ponsorship letter

• /ank account should contain 8, >4,444 per person.

• overing letter should contain everything like name of the person,

passport number, visiting cities.

Process!n4 t!e' 7 to > working days


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South Afr!ca

*outh (frica, officially the %epublic of *outh (frica, is a country located at

the southern tip of (frica. It is divided into nine provinces and has 3,?N5

kilometers K8,?N mi@ of coastline. To the north of the country lie the

neighboring territories of )amibia, /otswana and =imbabweD to the east

are :o6am biue and *wa6ilandD while #esotho is an enclave surrounded by

*outh (frican territory. *outh (frica is a multiethnic nation and has diverse

cultures and languages. 1leven official languages are recogni6ed inthe constitution. Two of these languages are of 1uropean origin- *outh

(frican 1nglish and (f rikaans, a language which originated mainly

from


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*ometimes an embassy asks a draft of %s. 74,444 per person in case of

any doubt on the person, and person can claim that draft from the embassy

after return.

Process!n4 t!e' 83 to 8> working days


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Process!n4 t!e' 84 to 83 working days


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$ther then outbound tourism, India has a large potential for inbound tourism. Thus

various measures should be taken to promote India as a shining destination for foreign

clientels.

E0OMMEDATIOS

3os it ioning4

2ith the help of GIncredible IndiaB campaign like initiatives, image of India as a

tourist destination should be encouraged.

Ta2 stru#ture4

2e need to rationali6e the tax at a significantly lower level and have only a s!n4le

tour!st transport ta5 with vehicles being permitted to travel in a region of two or

three contiguous states avoiding inconvenience to passengers.

5and4

*tate governments must be persuaded to create Ghotel land ;an3sB which can

enable swifter allocation of land at affordable costs.

"o$ernent land belonging to the railways and defence can be identified for

setting up budget hotels which can support rising domestic tourist activity.

Helpi ng hand4

%ecognised industrial houses or established hotel groups can easily raise debt in


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the domestic market but should be encouraged to access external commercial

borrowing in view of the prevalent low rates of interest regime. ( mechanism for

un;undl!n4 of r!s3 including cost of exchange rate fluctuations can be devisedD a

l!ne of cred!t for external borrowing can be extended through *tate /ank of India,

III /ank or I


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4O of the travel arrangements in the 2orld are transacted on the net and it

is growing.It is believed that about 8?O of the holiday business is also transacted

on the net. The success of 1xpedia.com and Travelvelocity.com etc. are good

examples

.nno6at ion4


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(tithi


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B!;l!o4raph6

To make this all project the first initiative goes to :r. (rvind %ajput K*ales

1xecutive@

2eb #inks-

• www.colorfulvacations.com

• www.google.co.in

• www.incredibleindia.org

• www.worldtourism.org

http://www.google.co.in/http://www.incredibleindia.org/http://www.google.co.in/http://www.incredibleindia.org/


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Documents

main Summer Internship Project Report .docx