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Managing e-resources in today’s information
landscape
Mikko LaitinenEBSCO Information Services
23.9.2005
2
EBSCO Information Services
• Elton B. Stephens Company, founded 1944• Largest subscription agent in the world• 31 offices, 6 continents• 2250 employers
4
ClaimingClaiming
Provide Support
EvaluateMonitor
Administer
Assess need/budget
Assess need/budget
OrderOrder
PayPay
EvaluateEvaluate
Provide Access
Acquire
Prints
5
ClaimingClaiming
User IDsUser IDs
Admin module information
Admin module information
Preferences (store)
Preferences (store)
Holdings listsHoldings lists
Access restrictions
Access restrictions
View rights for use
View rights for use
Provide Support
EvaluateMonitor
Problem logProblem log
Hardware needs
Hardware needs
Software needs
Software needs
Contact infoContact info
Troubleshoot/ triage
Troubleshoot/ triage
Usage statsUsage stats
Downtime analysis
Downtime analysis
Review problemsReview
problems
User feedback
User feedback
Administer
Trial useTrial use
Assess need/budget
Assess need/budget
License terms
License terms OrderOrder
PayPayPricePrice
EvaluateEvaluate IP AddressesIP Addresses
RegisterRegister
Proxy ServersProxy Servers
CatalogCatalog
Portals/Access lists
Portals/Access lists
Campus authentication
Campus authentication
URL maintenance
URL maintenance
Acquire
Provide Access
E-journals
6
ClaimingClaiming
User IDsUser IDs
Admin module information
Admin module information
Preferences (store)
Preferences (store)
Holdings listsHoldings lists
Access restrictions
Access restrictions
View rights for use
View rights for use
Provide Support
EvaluateMonitor
Problem logProblem log
Hardware needs
Hardware needs
Software needs
Software needs
Contact infoContact info
Troubleshoot/ triage
Troubleshoot/ triage
Usage statsUsage stats
Downtime analysis
Downtime analysis
Review problemsReview
problems
User feedback
User feedback
Administer
Trial useTrial use
Assess need/budget
Assess need/budget
License terms
License terms OrderOrder
PayPayPricePrice
EvaluateEvaluate IP AddressesIP Addresses
RegisterRegister
Proxy ServersProxy Servers
CatalogCatalog
Portals/Access lists
Portals/Access lists
Campus authentication
Campus authentication
URL maintenance
URL maintenance
Acquire
Provide Access
Agent’s role
7
EBSCO’s e-agenda: co-operation with publishers, R&D, hard work
• Publishers Services -department– +110 employers– +60,000 publishes
• Information System and Services -department– 270 employers– R&D, orders
• Title Information -department– 70 employers – 300,000 titles, 198,000 updates/month
8
Library’s
website
EBSCO’s e-services
EBSCO’s e-services
EBSCOhost
databasesEBSCO A-to-Z
SM
(journal list)
EBSCOhost®
E-Journals Service
(EJS)
Library’s e-Journal services EBSCO’s e-services
Linkresolver
(LinkSourceTM
)
OPAC
ILL
9
EBSCOhost® Electronic Journals Service (EJS)
• Provided at no additional charge to EBSCO Subscription Service customers
• Simple interface allowing for quick and easy searching and browsing of content
• Allows for searching and accessing only those e-journals purchased through EBSCO
• For-fee service
• An end-user portal to more than 13,000 e-journals.
• Pay-per-view article purchasing
• Alerting services, including TOC alerts and administrative alerts
• Comprehensive linking support
Basic Enhanced
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Linking, linking, linking...• CustomLinks
– Calculated links to hundreds of targets, from…– EBSCOhost databases– EJS– A-to-Z
CrossRef-member
publisher sites
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A-to-Z -titlelist
– Complete collection management– Content, access coverage and embargos– URL management– Journal linking support– MARC records for OPAC– Knowledgebase management for link resolvers
http://www.ebsco.com/atoz/
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Linking, linking, linking...
• LinkSource– OpenURL resolver– Vendor neutral– Hundreds of targets, 10s of thousands of journals,
10s of millions of articles– Price and feature-competitive hosted solution– Integrates with EJS (SmartLinks)– Integrates with EBSCOhost full text (SmartLinks)– Integrates with A-to-Z (Knowledgebase
management)
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Linking, linking, linking...• SmartLinks
– Confirmed article links to millions of full text articles, from…– EBSCOhost databases– Link resolvers (SFX, LinkFinder Plus etc.)
17
AGRICOLA
Biological Abstracts (BIOSIS)
CINAHL
EconLit
ERIC
GeoRef
Inspec
MEDLINE
MLA International Bibliography
PsycINFO
RILM
SPORTDiscus
Database# journals that have linksto fulltext in ASP & BSP
347
462
400
294
543
280
590
1,579
286
899
370
466
SmartLinks™ ASP & BSP -databases
19
ClaimingClaiming
User IDsUser IDs
Admin module information
Admin module information
Preferences (store)
Preferences (store)
Holdings listsHoldings lists
Access restrictions
Access restrictions
View rights for use
View rights for use
Provide Support
EvaluateMonitor
Problem logProblem log
Hardware needs
Hardware needs
Software needs
Software needs
Contact infoContact info
Troubleshoot/ triage
Troubleshoot/ triage
Usage statsUsage stats
Downtime analysis
Downtime analysis
Review problemsReview
problems
User feedback
User feedback
Administer
Trial useTrial use
Assess need/budget
Assess need/budget
License terms
License terms OrderOrder
PayPayPricePrice
EvaluateEvaluate IP AddressesIP Addresses
RegisterRegister
Proxy ServersProxy Servers
CatalogCatalog
Portals/Access lists
Portals/Access lists
Campus authentication
Campus authentication
URL maintenance
URL maintenance
Acquire
Provide Access
A-to-Z, EJS,LinkSource
ejs
ejs
ejs
ejs
ejs
ejs
ejs
ejs
ejsaz
az
az
az
az
azaz
ls
ls
ls
ls
ejs
ejs
20
Traditional functions still exist
Sales and sales supportOrder processingCustomer servicePublisher servicesMetaPressUser services
mp
ps
ess
op
cs
mp
21
ClaimingClaiming
User IDsUser IDs
Admin module information
Admin module information
Preferences (store)
Preferences (store)
Holdings listsHoldings lists
Access restrictions
Access restrictions
View rights for use
View rights for use
Provide Support
EvaluateMonitor
Problem logProblem log
Hardware needs
Hardware needs
Software needs
Software needs
Contact infoContact info
Troubleshoot/ triage
Troubleshoot/ triage
Usage statsUsage stats
Downtime analysis
Downtime analysis
Review problemsReview
problems
User feedback
User feedback
Administer
Trial useTrial use
Assess need/budget
Assess need/budget
License terms
License terms OrderOrder
PayPayPricePrice
EvaluateEvaluate IP AddressesIP Addresses
RegisterRegister
Proxy ServersProxy Servers
CatalogCatalog
Portals/Access lists
Portals/Access lists
Campus authentication
Campus authentication
URL maintenance
URL maintenance
Acquire
Provide Access
EBSCO ejs
ejsejs
ejs
ejs
ejs
ejs
ejs
ejsaz
az
az
az
az
azaz
ls
ls
ls
ls
essess
essess
op
op
cs
cs
cs
ps
psps
mp
us us
us
22
Summasummarum..
Most extensive range of publisher-aggregator partnerships
Flexible transparent value for money solutions - guaranteed best publisher prices
Privately owned company, and financially secure (5A1 Dun & Bradstreet rating) - long term commitment to the industry & the global marketplace
Unique linking environment maximizing e-resource usage
Global coverage and capabilities with local understanding, support and training
Guaranteed Service Level Agreement