24
Academic excellence for business and the professions Measuring outcomes Making a difference Madeline Cruice PhD Senior Lecturer in Aphasiology Division of Language and Communication Science [email protected]

Measuring outcomes Making a difference - · PDF fileAcademic excellence for business and the professions Measuring outcomes Making a difference Madeline Cruice PhD Senior Lecturer

  • Upload
    hadung

  • View
    217

  • Download
    3

Embed Size (px)

Citation preview

Page 1: Measuring outcomes Making a difference - · PDF fileAcademic excellence for business and the professions Measuring outcomes Making a difference Madeline Cruice PhD Senior Lecturer

Academic excellence for business and the professions

Measuring outcomes Making a difference

Madeline Cruice PhD Senior Lecturer in Aphasiology Division of Language and Communication Science [email protected]

Page 2: Measuring outcomes Making a difference - · PDF fileAcademic excellence for business and the professions Measuring outcomes Making a difference Madeline Cruice PhD Senior Lecturer

Current state of (reported) practice

SLTs/SLPs in aphasia •  Practise eclectically integrating approaches (philosophical & trx) •  Infrequently assess or record outcomes at broader life impact,

participation and quality of life levels (variation depends on country) •  And predominantly use informal methods to do this

(Brumfitt, 2006; Simmons-Mackie et al., 2005; Verna et al., 2009) Drivers for change: personal, service, professional and international Growing evidence base in qualitative accounts of early & chronic exp. Growing evidence base in new or modified measures

Page 3: Measuring outcomes Making a difference - · PDF fileAcademic excellence for business and the professions Measuring outcomes Making a difference Madeline Cruice PhD Senior Lecturer

Early experiences of living successfully with aphasia People with early onset aphasia (N = 15, mean age 66yrs, stroke within past 3 months, mean WAB AQ 73 range 27-99) described: •  Needing to do things (homework, sense of being in control, lead to

independence, meaning and purpose) •  Social support and social relationships (friends and family, other

patients) •  Rehabilitation (care, recovery, relationships*, information, actual

therapy*, needing to make relevant to everyday things) •  Adaptation and adjustment (taking time, strategies) •  Positive outlook (optimism, hope, determination, gratitude) Grohn, Brooke et al. (2012). The first 3 months post stroke in IJSLP http://www.ncbi.nlm.nih.gov/pubmed/22762206

Page 4: Measuring outcomes Making a difference - · PDF fileAcademic excellence for business and the professions Measuring outcomes Making a difference Madeline Cruice PhD Senior Lecturer

Living successfully with chronic aphasia

People with chronic aphasia (N = 25, aged 38-86yrs, mean 72 months TPO, mean WAB AQ 77 range 12-96) described: •  Doing things (in relation to home, hobbies/leisure, and work/

education): as providing sense of independence, ability/ achievement, purpose, pleasure and wellbeing, stimulation for brain)

•  Meaningful relationships: support, acceptance and understanding, social companionship, caring for others

•  Striving for a positive way of life: positive attitude and perseverance, acceptance, moving ahead, focusing on improvements, appreciation, trying new things/adapt, sense of humour, takes time

•  Communication: verbal communication, embedded in above themes, communication strategies

Brown, Kyla et al. (2010). Snapshots of success paper in Aphasiology http://www.tandfonline.com/doi/abs/10.1080/02687031003755429#.UnniIhZCgy4

Page 5: Measuring outcomes Making a difference - · PDF fileAcademic excellence for business and the professions Measuring outcomes Making a difference Madeline Cruice PhD Senior Lecturer

Quality of life with chronic aphasia

People with chronic aphasia (N = 30, aged 57-88yrs, mean 41 months TPO, mean WAB AQ 74 range 22-96) described (Cruice et al., 2010):

Page 6: Measuring outcomes Making a difference - · PDF fileAcademic excellence for business and the professions Measuring outcomes Making a difference Madeline Cruice PhD Senior Lecturer

People’s goals post-stroke with aphasia

People with chronic aphasia (N = 50, mean age 64yrs, mean 55 months TPO, mean WAB AQ 70) described goals relating to: •  Return to pre-stroke life •  Communication (needs & social; linked to real life; emotions) •  Information (aphasia, stroke, trx) •  Speech therapy (relevant, longer, understanding) •  Control and independence (own home, decision making) •  Dignity and respect •  Social, leisure and work •  Altruism & contribution to society •  Physical function & health Worrall et al. (2011) What PWA want in Aphasiology http://www.tandfonline.com/doi/abs/10.1080/02687038.2010.508530#.UnpA06y5bAo

Page 7: Measuring outcomes Making a difference - · PDF fileAcademic excellence for business and the professions Measuring outcomes Making a difference Madeline Cruice PhD Senior Lecturer

CDP  COAST  CCRSA  BOSS  CD  

BOSS  CAPD  CRUI  

COMACT  

CIQ  CDP  SSNS  

Social  Network  Social  diaries  SOCACT  POPS  CHART  

 

COOP  Charts  ED5Q  

WHOQOL-­‐BREF  SWLS  HIFAM  

 QOL  QuesEons  

 BOSS  

SAQOL-­‐39  AIQ  ALA  

VAMS  SADQ  GHQ  GDS  

CHIEF  MQE  

CSI  CBI  

ACQOL  

Page 8: Measuring outcomes Making a difference - · PDF fileAcademic excellence for business and the professions Measuring outcomes Making a difference Madeline Cruice PhD Senior Lecturer

QOL Questions (EP, SG)

•  Multidimensional & generic individualized approach

(1)  (a) How would you describe the quality of your life? (b) And why do you say that?

(2)  What things give your life quality? (3)  What things take quality away from your life? (4)  What would make the quality of your life better? (5)  What would make the quality of your life worse? (Farquhar, 1995) (6)  Does communication have an impact on the quality of your life? If yes, then how? (Cruice, Hill, Worrall & Hickson, 2010)

•  Funnel: life -> participation -> communication & activity -> functioning •  Combine with Talking Mats approach

Page 9: Measuring outcomes Making a difference - · PDF fileAcademic excellence for business and the professions Measuring outcomes Making a difference Madeline Cruice PhD Senior Lecturer

AIQ (MO, SG)

Aphasia Impact Questionnaire (AIQ: Swinburn) •  Contact Alex Stirling at Connect [email protected] •  Will be available to download for £25 from Connect’s website soon •  Multidimensional & condition-specific measure

–  19 items with reference to the CDP –  Communication, participation, emotions (past week time frame) –  Graphic-supported response scale

•  Robust psychometrics (awaiting publication) –  Swinburn, McVicker, & Cruice (2012, 2013)

•  Qualitative study supports quantitative findings –  Cruice & Swinburn (2012) & Swinburn et al. (2013)

Page 10: Measuring outcomes Making a difference - · PDF fileAcademic excellence for business and the professions Measuring outcomes Making a difference Madeline Cruice PhD Senior Lecturer

       

This  week…  

How  easy  was  it  for  you  to  talk  to  a  stranger?  

No problem

0

Impossible

4

Page 11: Measuring outcomes Making a difference - · PDF fileAcademic excellence for business and the professions Measuring outcomes Making a difference Madeline Cruice PhD Senior Lecturer

CCRSA (MO, SG)

Communication Confidence Rating Scale for Aphasia (CCRSA: Cherney & Babbitt) •  Available free from [email protected] or [email protected] •  Unidimensional & presumed condition-specific measure •  10 items drawn from the ASHA QCL scale

–  Modified with self-efficacy concept from stuttering literature –  Reduced number of items (final version 10 items) –  Modified response format (0-100 VAS with numerical and word

anchors) –  http://www.ncbi.nlm.nih.gov/pubmed/20797966 (2010 TSR) –  http://www.ncbi.nlm.nih.gov/pubmed/21914599 (2011 TSR) –  http://www.tandfonline.com/doi/abs/

10.1080/02687038.2010.537347#.Um4kIxZCgy4 (2011 Aphasiology)

Page 12: Measuring outcomes Making a difference - · PDF fileAcademic excellence for business and the professions Measuring outcomes Making a difference Madeline Cruice PhD Senior Lecturer
Page 13: Measuring outcomes Making a difference - · PDF fileAcademic excellence for business and the professions Measuring outcomes Making a difference Madeline Cruice PhD Senior Lecturer

Clinical case example: be research-inspired!

•  Single case study of strategy-based reading treatment •  Reading ability (GORT-4), Reading Confidence and Emotions

Questionnaire (RCEQ) (EP, SG, MO), & Exit interview (MO, CI) •  Modified the unstandardized Communication Readiness and Use

Index (CRUI: Lyon et al., 1997) –  expanded by separating items –  added emotions –  modified response scale

•  Significant gains in formal standardized measure (GORT-4) and unstandardized measure (RCEQ) and clearly positive outcomes as identified in exit interview

See Cocks, Pritchard, Cornish, Thompson, & Cruice (2013)

Page 14: Measuring outcomes Making a difference - · PDF fileAcademic excellence for business and the professions Measuring outcomes Making a difference Madeline Cruice PhD Senior Lecturer

Exit interview (CI)

•  How have you found coming to the reading clinic? •  Have you noticed any changes with your reading or your

communication since you started coming? •  How do you feel you’ve gone with your goals? •  What did you like, or what was good, about the therapy? •  Was there anything about the therapy that you didn’t like or that

could have been better? •  Do you have future goals for your reading? If so, what are they? •  Is there anything else you wanted to comment on that we haven’t

covered?

Page 15: Measuring outcomes Making a difference - · PDF fileAcademic excellence for business and the professions Measuring outcomes Making a difference Madeline Cruice PhD Senior Lecturer

0123456789

10

sile

nt

readin

galo

ne

readin

gsile

ntly

fam

ily/f

riend

readin

gsile

ntly

str

anger

readin

g a

loud

alo

ne

readin

g a

loud

fam

ily/f

riend

readin

g a

loud

str

anger

rem

em

bering

what

you

have r

ead

unders

tandin

gw

hat

you

have r

ead

Pre-treatmentPost-treatment 1Post-treatment2

0123456789

10

starting aconversationabout readingfamily/friend

starting aconversationabout reading

with a stranger

maintaining aconversationabout readingfamily/friend

maintaining aconversationabout reading

stranger

Pre-treatmentPost-treatment 1Post-treatment2

Page 16: Measuring outcomes Making a difference - · PDF fileAcademic excellence for business and the professions Measuring outcomes Making a difference Madeline Cruice PhD Senior Lecturer

“for two years… I only read one book and in the last six months I’ve read at least four books and I’ve tried at least half a dozen other books so… the change I’ve noticed is that my confidence and my determination is there and the belief is there erm and I also think about how I read, I don’t just try to do it because that failed. So I’m actually thinking about what I read, how I read, when I read it and I was upset by having to do that at first but I’m not now and I enjoy it”

0123456789

10

Pleasure fromreading

Anxiousreading aloud

Angry whencannot readsomething

Upset whencannot readsomething

Worried whenmaking

mistakes

Frustratedwhen reading to

self

Frustratedwhen reading

aloud

Pre-treatmentPost-treatment 1Post-treatment2

Page 17: Measuring outcomes Making a difference - · PDF fileAcademic excellence for business and the professions Measuring outcomes Making a difference Madeline Cruice PhD Senior Lecturer

Looking further afield for measures (MO)

•  8 week speech group for 5 clients (2MND, 1 PD, 1 PSP, 1 RCVA) to provide conversational interaction opportunities, in a supportive participation-focused environment (Cruice, Winkworth et al., 2003)

•  Key: joint working, risk taking, team working •  Personal Report of Communication Apprehension (PRCA-24:

McCroskey) - feelings about communicating with other people –  “Generally, I am comfortable while participating in group

discussions” –  “While participating in a conversation with a new acquaintance, I

feel very nervous” –  Available online

•  Achieved reduced communication apprehension (also compared to norm) for clients, and variable emotional health outcomes (GDS) (+ weekly self-ratings of talking & listening; post-group reflections)

Page 18: Measuring outcomes Making a difference - · PDF fileAcademic excellence for business and the professions Measuring outcomes Making a difference Madeline Cruice PhD Senior Lecturer
Page 19: Measuring outcomes Making a difference - · PDF fileAcademic excellence for business and the professions Measuring outcomes Making a difference Madeline Cruice PhD Senior Lecturer

Collaborating for research in practice

Service evaluation of communication and QOL outcomes in ESD stroke services (Susannah Hinchliff, 2013) (MO)

–  WAB-R, BOSS CD, CIQ, EQ5D & HIFAM Impact of project-based therapy with an explicit participation focus on participation, activity, language and QOL for a single case study of a gentleman with aphasia (Helen Day, 2013) (MO)

–  COOP Charts, POWERS, SWLS & HIFAM Preliminary psychometrics on quantitative measures of communicative and social activities (Sukhpreet Aujla, 2013) (EP & SG)

–  COMACT & SOCACT Inpatients’ perceptions and experiences of goal setting in adult neuro-rehabilitation (Aoife Hargadon, 2013) (EP & SG)

–  Topic guide supported interviews

Page 20: Measuring outcomes Making a difference - · PDF fileAcademic excellence for business and the professions Measuring outcomes Making a difference Madeline Cruice PhD Senior Lecturer

Consolidating practice knowledge

•  Consensus approaches to consolidating expert practice knowledge •  Popular and publishable! •  Nominal Group Technique (NGT) & Delphi Method •  NGT

* Selecting the question & identifying participants –  Silent generation of ideas –  Round robin –  Discussion & checking –  Ranking

•  Time & facilitator are key •  Benefits – learn from each other &

data is immediately available

Page 21: Measuring outcomes Making a difference - · PDF fileAcademic excellence for business and the professions Measuring outcomes Making a difference Madeline Cruice PhD Senior Lecturer

NGT examples

“What constitutes good goal setting practice?” with Rachel Barnard and adult clinical colleagues across London (Cruice & Barnard, 2010) (SG) “What constitutes a good outcome for patients and families leaving your service?” with Homerton University Hospital SLT Team (MO) “What aspects are important for the SLT to address when working with people with semantic dementia and their families?” with Jacqueline Kindell (NIHR PhD student) and Dr Sage, University of Manchester (EP) 2014 project: Cruice & Sage England data collection site for ROMA by Sarah Wallace (PhD student in Australia) with Worrall, Le Dorze & Rose (inspired by COMET http://www.comet-initiative.org) (MO)

Page 22: Measuring outcomes Making a difference - · PDF fileAcademic excellence for business and the professions Measuring outcomes Making a difference Madeline Cruice PhD Senior Lecturer

Summing up

•  Consider asking about broad life quality issues •  Follow up with specific measures of impact and confidence •  Use research as a guide and for inspiration in developing own

questions •  Prioritize and systematize the exit interview •  Look further afield for measures and inspiration •  Conduct research collaboratively •  Capture expert practice and create new knowledge

[email protected]

Page 23: Measuring outcomes Making a difference - · PDF fileAcademic excellence for business and the professions Measuring outcomes Making a difference Madeline Cruice PhD Senior Lecturer

References •  Aujla, S., Cruice, M., Botting, N., Worrall, L., & Hickson, L. (2013). Preliminary psychometric

analysis for two patient-reported outcome measures quantifying communicative and social activities: the COMACT and SOCACT. Poster presented at the British Aphasiology Society Biennial International Conference, 9-11 September 2013, Manchester UK.

•  Brumfitt, S. (2006). Psychosocial aspects of aphasia: Speech and language therapists' views on professional practice. Disability & Rehabilitation, 28(8), 523-534.

•  Cocks, N., Pritchard, M., Cornish, H., Thompson, N., & Cruice, M. (2013). A “novel” reading therapy programme for reading difficulties after a subarachnoid haemorrhage. Aphasiology, 27(5), 509-531. http://openaccess.city.ac.uk/2444/ or http://www.tandfonline.com/doi/abs/10.1080/02687038.2013.780283

•  Cruice, M., & Barnard, R. (2010). Exploring goal setting practices in adult neurology settings: A report on the processes and evolution of the project and the outcomes for clinicians and students. Paper presented at the 28th World Congress of the International Association of Logopedics and Phoniatrics (IALP), 22-26 August, Athens, Greece.

•  Cruice, M., Hill, R., Worrall, L. & Hickson, L. (2010). Conceptualising quality of life for older people with aphasia. Aphasiology, 24(3), 327-347. http://openaccess.city.ac.uk/1425/

•  Cruice, M., & Swinburn, K. (2012). Exploring change: Perspectives of individuals accessing and contributing to peer-led services. Poster presented at the 15th International Aphasia Rehabilitation Conference, 8-10 October 2012, Melbourne, Australia.

* Aujla, Day, Hargadon, & Hinchliff are unpublished MSc Human Communication dissertations, which are in the process of being submitted for peer-reviewed publication.

Page 24: Measuring outcomes Making a difference - · PDF fileAcademic excellence for business and the professions Measuring outcomes Making a difference Madeline Cruice PhD Senior Lecturer

References •  Cruice, M., Winkworth, A., Grice, C., Cavanagh, M., Grant, P., & Gellatly, M. (2003).

Communication confidence and emotional health outcomes following group therapy for people with dysarthria. Poster presented at the National Conference Speech Pathology Australia, 4-8 May, 2003 Hobart, Tasmania.

•  Farquhar, M. (1995). Elderly people’s definitions of quality of life. Social Science & Medicine, 41(10), 1439-1446.

•  Lyon, J., Cariski, D., Keisler, L., Rosenbek, J., Levine, R., Kumpala, J., & Blanc, M. (1997). Communication partners: Enhancing participation in life and communication for adults with aphasia in natural settings. Aphasiology, 11(7), 693-708.

•  Simmons-Mackie, N., Threats, T., & Kagan, A. (2005). Outcome assessment in aphasia: A survey. Journal of Communication Disorders, 38(1), 1-27.

•  Swinburn, K. McVicker, S., & Cruice, M. (2012). Measuring outcomes in community services: Patient reported outcome measurement for people with aphasia. International Journal of Stroke, 7(suppl2), 30.doi: 10.1111/j.1747-4930.2012.00961.x

•  Swinburn, K., McVicker, S., & Cruice, M. (2013). A Patient Reported Outcome Measure for People with Aphasia: Introduction and its use in the community. Presentation at the British Aphasiology Society Research Update Meeting, 19 April 2013, Exeter, UK.

•  Verna, A., Davidson, B., & Rose, T. (2009). Speech pathology services for people with aphasia: A survey of current practice in Australia. International Journal of Speech-Language Pathology, 11(3), 191-205.