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MEP Webinar Agenda:1. FYI’s (browsers, bandwidth, earning CEU’s)
2. Your role as a mentor
3. Tools on website
4. Answer key review (demonstration)
5. Administrator reports (demonstration)
6. Improvements on the horizon
7. Q&A
How to Start: Browsers and Adobe Flash
1. The MEP is most compatible with the following browsers:
• Chrome version 36 and above
• Firefox version 31 and above
• Internet Explorer version 11 and above
• Safari version 7 and above for Mac and iOS
2. Check whether your Windows PC is set to download the latest version of Adobe Flash.
Internet speeds (bandwidth)
• The e-learning activities in the program require a minimum bandwidth (speed) of 3 Mbps Cable/DSL internet, and the recommended speed is 6 Mbps Cable/DSL internet.
Earning CEU’s – Mentors • Mentors holding WQA certification earn the following
credits for guiding learners through modules and badges:• 0.1 CPD per badge per learner in Basics Module• 0.2 CPD per badge per learner in Fundamentals Module• 0.3 CPD per badge per learner in Core Module• 0.5 CPD per badge per learner in Advanced Module
• Submit to WQA by filling out an EL credit form (https://www.wqa.org/Programs-Services/Professional-Certification/Recertification-Information)
Tip #1: Find a computer guru at your company • Ask someone in your company who is computer
savvy be the “go-to” person available to help Learners that are less comfortable with computers
• Does not have to be the mentor
• Works best when it’s another Learner
The Idea Behind Mentorship
• On the job training in the water treatment industry occurs as a form of an apprenticeship. A less experience employee shadows a more experienced employee and learns what to do in the field.
• When the learner completes a hands-on activity, he/she is asked to reflect on the experience in an electronic portfolio. This reflection demonstrates how well the learner has understood specific concepts.
The Mentor’s Role • The mentor's role is to review the portfolio and the
learner's comments and to provide feedback. It's an opportunity for the mentor to catch problems and steer the learner onto the correct path.
• Encourage the learner to keep moving towards the goal of certification (professional development)
Tip #2: Split up Mentorship
• The MEP allows for multiple mentors per learner, so that the company can designate one person as the mentor for any activities having to do with water softening and another person as the mentor for all drinking water related activities.
• Alternatively, you could have different mentors for Basics, Fundamentals, and Core Modules
The Mentor’s Time
• The time commitment will depend on the progress the learner is making and the types of activities he/she is completing.
• Most activities should take no more than 10 minutes to review when the mentor if familiar with utilizing the resources available in the MEP.
Encourage Learner Progress
• The Learner does not need to wait for the Mentor’s approval before moving onto the next learning activity, badge, or module.
• Activities can be done out of order, which often times occurs with incorporating field work and availability of mentors
Tip #3: Schedule Recurring Meetings
• Allows one to set up hands-on activities in their daily schedule of job functions – e.g. sales call
• Can act as a reminder complete a learning activity while in the field (on smart phone or tablet)
• Helps keep activities moving forward at a better pace
• Learners can use calendar invite to schedule time with mentor to observe or for supervised activities
Tip #3: Schedule Recurring Meetings• Structured time in the office to work on the MEP
• Optionally, use the Goal Setting spreadsheet located on WQA.org/MEP/Support
• Options: • Weekly group meetings to work together on activities or
at their own pace
• Set weekly goals for activities to be completed at their own pace
Where to get User Information
• Visit WQA’s website for more resources, including:1. Learner manuals
2. Mentor manuals
3. Administrator manuals
4. Course catalog
5. Mentor tools
www.WQA.org/MEP
WQA.ORG/MEP
Tools on WQA.org/MEP/Support
• Mentors Supplies
• Calculations Tool
• Goal Setting schedule
Answer Key
• Log into the MEP
• Click on the Mentor tab
• Sort by Filter Status “Pending” to see what activities need review.
Answer Key
• Click on the Portfolio name hyperlink to view the activity
Answer Key – Mentor Guidance
• Look out for this note in the Mentor GuidanceNOTE: The system does not recognize that more than one answer choice, or combination of choices, could be correct for this activity. Thus, ignore the red "X" that may appear next to a correct answer, or an answer that was not chosen.
Answer Key – Mentor Guidance
Group Administrator Reports
Each tab is a different report: • Learners • Group reports • Badge/Learning Activity Progress Report • Module Report• Mentor Assignment Report
Group Administrator Reports Report Name Description
Learners % complete by individual
Group Report See who in the group has completed a specific learning activity
Badge/Learning Progress
Choose Badge and see % complete per person
Module Report Shows all learning objectives for the Module
Mentor Assignment See which mentors have which learners assigned to them.
All Assignments See username (email), first name, last name, Modules assigned, and status (started/not started); can export to excel file
WQA does not use Group and Learner Assessment reports
Learner Report % Complete per Module
% Complete per Activity Step
Completed Checkmark
Group Report: per individual activity
Badge/Learning Activity Progress Report
Choose a Badge or Learning Activity
Badge/Learning Activity Progress Report
All Assignments Report Check All if desired
All Assignments Report
• See status (started/not started) for all the Modules a Learner is enrolled in. Export to Excel to filter/sort.
Improvements on the horizon
• icons on the individual activities on the learning path that show the learner if the activity has been started or is waiting for something from the learner
• No more page re-freshing when launching a KB article
Questions?
Thank you!
