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    Alcatel 1

    All rights reserved. Passing on and copying of this document, useand communication of its contents not permitted without written

    authorization from Alcatel.

    Introduction toQUALITY OF SERVICE and TRAFFIC LOAD

    MONITORING BSS release B9

    TRAINING MANUAL3FL10491ACAAWBZZA ed 2 October 2006

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    Alcatel 2

    Safety Warning

    Both lethal and dangerous voltages are present within the equipment. Do not wear conductive jewelry while working onthe equipment. Always observe all safety precautions and do not work on the equipment alone.

    Caution

    The equipment used during this course is electrostatic sensitive. Please observe correct anti-static precautions.Trade Marks

    Alcatel and MainStreet are trademarks of Alcatel.

    All other trademarks, service marks and logos (Marks) are the property of their respective holders including Alcatel.Users are not permitted to use these Marks without the prior consent of Alcatel or such third party owning the Mark. Theabsence of a Mark identifier is not a representation that a particular product or service name is not a Mark.

    Copyright

    This document contains information that is proprietary to Alcatel and may be used for training purposes only. No otheruse or transmission of all or any part of this document is permitted without Alcatels written permission, and must includeall copyright and other proprietary notices. No other use or transmission of all or any part of its contents may be used,copied, disclosed or conveyed to any party in any manner whatsoever without prior written permission from Alcatel.

    Use or transmission of all or any part of this document in violation of any applicable Canadian or other legislation ishereby expressly prohibited.

    User obtains no rights in the information or in any product, process, technology or trademark which it includes or

    describes, and is expressly prohibited from modifying the information or creating derivative works without the expresswritten consent of Alcatel.

    Alcatel, The Alcatel logo, MainStreet and Newbridge are registered trademarks of Alcatel.

    All other trademarks are the property of their respective owners. Alcatel assumes no responsibility for the accuracy of theinformation presented, which is subject to change without notice.

    2004 Alcatel. All rights reserved.

    Disclaimer

    In no event will Alcatel be liable for any direct, indirect, special, incidental or consequential damages, including lostprofits, lost business or lost data, resulting from the use of or reliance upon the information, whether or not Alcatel hasbeen advised of the possibility of such damages.

    Mention of non-Alcatel products or services is for information purposes only and constitutes neither an endorsement nor arecommendation.

    Please refer to technical practices supplied by Alcatel for current information concerning Alcatel equipment and its

    operation.

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    Alcatel 3

    Product Line EVOLIUM Mobile Radio Solutions

    Course Title Introduction to GSM QoS and traffic load monitoring / B9

    Course Number 3FL10491ABAA

    Audience

    Customer personnel in charge of the radiooptimization, quality of service and radio traffic-engineering.

    Objectives

    During this training, the participant will learn howinterpret counters and indicators of the AlcatelBSS System.

    By the end of the course, the participant willbe able to interpret :

    - Global indicators, in order to assess thegeneral quality of the network

    - Detailed indicators, in order to detect / identify /locate the main malfunctions

    - Handover indicators, in order to quantifyefficiency and reason of HO

    - Directed retry indicators, in order to quantifyefficiency of directed retry

    - RMS indicators to ease radio optimisation andfault detection

    - Traffic indicators, in order to detect/predictoverload and compute adequate celldimensioning as well as to understand how

    RTCH resources are used in the network

    Prerequisites

    In depth knowledge of GSM BSS systemarchitecture

    Windows literate

    Training Methods

    Theory and practice on PC

    Language

    English - French

    Duration

    5 days

    Location

    Alcatel University or Customer Premises

    Number of participants

    8 maximum

    Course content

    1 Introduction1.1 Monitoring the Qos of the BSS

    1.2 Monitoring the traffic Load of the BSS

    1.3 Information sources available

    1.4 Introduction to K1205 PC emulation

    2 Global Indicators2.1 Indicators definition

    2.2 Methodological precautions

    2.3 Typical call failures

    2.4 Description of global indicators

    2.5 Traps and restrictions of global indicators

    2.6 Global indicators interpretation

    3 Detailed Indicators3.1 Indicator reference name

    3.2 Indicators classification

    4 HO Indicators4.1 Intra-cell handover indicators per cell

    4.2 Internal handover indicators per cell

    4.3 External handover indicators per cell

    4.4 Handover indicators per couple of cells

    5 Directed Retry Indicators

    5.1 Internal directed retry indicators

    5.2 External directed retry indicators

    6 Radio Measurement Statistics (RMS)indicators6.1 Radio Measurement Statistics objectives

    6.2 RMS implementation in the BSS

    6.3 RMS data

    6.4 Call quality statistics per TRX

    6.5 Radio quality statistics per TRX

    6.6 C/I statistics

    6.7 RMS indicators usage

    6.8 Additional information

    7 Traffic Indicators 7.1 Call mix definition

    7.2 Basis of traffic theory

    7.3 TCH resource allocation indicators

    7.4 Resource occupancy indicators

    7.5 Traffic model indicators

    7.6 Preemption indicators

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    Objectives

    Instructional objectivesYes (or

    Globallyyes)

    No (orglobally

    no)Comments

    1- To be able to interpret Global indicators, inorder to assess the general quality of the network

    2- To be able to interpret Detailed indicators, inorder to detect / identify / locate the mainmalfunctions

    3- To be able to interpret Handover indicators, inorder to quantify efficiency and reason of HO

    4- To be able to interpret Directed retry indicators,in order to quantify efficiency of directed retry

    5- To be able to interpret RMS indicators to easeradio optimisation and fault detection

    6- To be able to interpret Traffic indicators, in orderto detect/predict overload and compute adequatecell dimensioning as well as to understand howRTCH resources are used in the network

    Contract number :

    Course title :

    Client (Company, centre) :

    Language : dates from : to :

    Number of trainees : Location :

    Surname, First name :

    Did you meet the following objectives ?

    Tick the corresponding box

    Please, return this sheet to the trainer at the end of the training

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    Instructional objectivesYes (or

    Globallyyes)

    No (orglobally

    no)Comments

    Objectives (continued)

    Thank you for your answers to this questionnaire

    Other comments

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    All rights reserved 2004, Alcatel

    1 INTRODUCTION

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    8Introduction to Quality of the Service and Traffic Load MonitoringBSS Release B9

    All rights reserved 2004, Alcatel

    1 IntroductionSection presentation

    > Objective: to be able to explain what is QoS and Traffic Loadmonitoring of the BSS and what are the information sourcesavailable for that purpose

    > Program:

    1.1 Monitoring the QoS of the BSS

    1.2 Monitoring the Traffic Load of the BSS

    1.3 Information sources available

    1.4 Introduction to K1205 PC emulation

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    1 INTRODUCTION

    1.1 Monitoring the QoS of the BSS

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    11Introduction to Quality of the Service and Traffic Load MonitoringBSS Release B9

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    1.1 Monitoring the QoS of the BSSUsage

    QoS ResultsQoS Results

    Managementnetwork monitoringcomparison with competitorcomparison of manufacturerscontractual requirement: licencequality responsible

    Management

    network monitoringcomparison with competitorcomparison of manufacturerscontractual requirement: licencequality responsible

    Radio optimizationcell radio quality surveyHO quality monitoring

    assessment of tuning efficiency

    Radio optimizationcell radio quality surveyHO quality monitoring

    assessment of tuning efficiency

    BSS maintenancecell/BSC/TC problem detection

    BSS maintenancecell/BSC/TC problem detection

    > 3 usages of QoS data 3 levels of QoS reports:

    1. Management team: has to compare Network QoS with competitors' one and to plan Networkevolutions.

    needs to have a general view of the Network QoS on a monthly (and sometimes weekly)basis.

    2. Radio Optimization team: has to detect bad QoS areas in the network and to implement andassess modifications for QoS improvement.

    needs to have a detailed status and evolution of the QoS at BSS and cell (and sometimesTRX) levels on a weekly, daily (and sometimes hourly) basis.

    3. Supervision and Maintenance team: has to detect dramatic QoS degradations and identify theresponsible Network Element (and if possible component).

    needs to have the most detailed status of QoS at cell and TRX levels on an hourly basis.

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    1 INTRODUCTION

    1.2 Monitoring the Traffic Load of the BSS

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    13Introduction to Quality of the Service and Traffic Load MonitoringBSS Release B9

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    1.2 Monitoring the Traffic Load of the BSSDefinition

    > Measure the "quantity" of traffic handled by:

    the network the BSCs

    the cells

    > Analyze traffic characteristics

    call, handover, location update, etc.

    > As input for dimensioning/architecture team

    > Traffic characteristics used as a "call mix" to dimension or re-dimension the network will bedeveloped in the section Monitoring the Traffic Load of the BSS.

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    1 INTRODUCTION

    1.3 Information sources available

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    15Introduction to Quality of the Service and Traffic Load MonitoringBSS Release B9

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    1.3 Information sources availableObservation means

    > DIFFERENT WAYS TO OBSERVE/MEASURE the GSM network

    External Interface AnalysisA interface: MSC/TC-BSCAbis interface: BSC/BTSAir MS/BTS

    Counter browser

    OMC CountersBSC(NSS)

    Tektronix K1205

    Gnnettest MPAW&G NPA

    > QoS data can be built-up from different and complementary kinds of information sources.> Usually post-processing applications will build up QoS indicators from:

    OMC-R counters provided by the BSS system itself.

    Signaling messages provided by a protocol acquisition tool on the different interfaceshandled by the BSS: Air, Abis, A (or Ater).

    Abis

    A

    MSC/VLR

    Abis

    BSC TCBTS

    Ater

    Air

    SACCH RSL N7 N7

    drive test tool protocol analyzer

    MS

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    16Introduction to Quality of the Service and Traffic Load MonitoringBSS Release B9

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    1.3 Information sources availableA interface trace

    INFORMATION SOURCE: EXTERNAL INTERFACE "A"

    > Capture/decode signaling between MSC and BSC-TC (A or Ater MUX)

    with "protocol analyzer" (Wandel, Tektronix, Gnnettest, etc.)+ GSM standard, can be used for arbitrage between manufacturers

    + Complete information (message contents, time-stamp)

    + Possible detection of User/MS/BSS/TC/NSS problems

    - High cost of equipment

    - Time consuming, "post mortem" (installation of tool, file analysis)

    - Expertise needed for analysis- Low coverage (K1103/MA10: 8 COCs, K1205/MPA: 32 COCs maximum!)

    - Large amount of data (>> 10 Mbytes /hour/BSC)

    > The main advantage of the A interface is to allow the detection of Call Setup failures either due to the User or to theNSS (or PSTN).

    > Some typical user failure causes are: Some typical NSS failure causes are:IMSI Unknown in VLR Temporary FailureIMSI Unknown in HLR Resource UnavailableIMEI Not Accepted Switching Equipment CongestionPLMN Not Allowed Normal UnspecifiedService Option Not Supported Recovery on Timer ExpiryRequested Service Not Supported Call RejectUnassigned Number InterworkingOperator Determined Barring Protocol ErrorUser Alerting Network FailureFacility Not Subscribed CongestionNo Route to DestinationNormal Call ClearingUser Busy

    Invalid Number FormatCall RejectInterworkingNormal Unspecified

    > CAUTION: In order to assess the QoS of a BSS or some cells of a BSS, all N7 links between this BSC and the MSCmust be traced. Indeed, as the N7 signaling load is spread over all N7 links, signaling messages relating to one callcan be conveyed on any of the active N7 links.

    > K1103 protocol analyzer can trace up to 8 COCs at the same time but on maximum 4 PCM physical links.

    > K1205 protocol analyzer can trace up to 32 COCs at the same time but on maximum 16 PCM physical links.

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    17Introduction to Quality of the Service and Traffic Load MonitoringBSS Release B9

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    1.3 Information sources availableExample of trace

    On a K1205 protocol analyzer

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    1.3 Information sources availableAbis interface trace

    INFORMATION SOURCE: EXTERNAL INTERFACE "Abis"

    > Capture/decode signaling between BSC and BTS with "protocolanalyzer" (Wandel, Tektronix, Gnnettest, etc.)

    + Complete information (message contents, time-stamp)

    + Possible detection of User/MS/BSS/TC/NSS problems

    + Complete radio information thanks to measurement messages

    + Downlink and uplink

    - High cost of equipment

    - Time consuming, "post mortem" (installation of tool, file analysis)

    - Important expertise needed for analysis-Very low coverage (A few RSLs, a few cell(s))

    -Very large amount of data (>> 10 Mbytes/hour/BTS)

    > The main advantage of the Abis trace is to allow a detailed and precise assessment of the radioquality of a cell at TRX level. Both DownLink and UpLink paths can be observed and compared.

    > BUT from B7 release, the Radio Measurement Statistics (RMS) feature implemented in the BSSprovides a good level of information allowing to reduce the number of Abis traces to be done forradio network optimization.

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    19Introduction to Quality of the Service and Traffic Load MonitoringBSS Release B9

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    1.3 Information sources availableAir interface trace

    INFORMATION SOURCE: EXTERNAL INTERFACE "Air"

    > Use trace MS to capture signaling and signal characteristics

    + Give precise location (x,y) of problems

    + Give downlink radio information

    + Only way to localize a lack of coverage

    + Only way to monitor competitor

    - High cost of equipment

    -Very time-consuming

    - Difficulty to perform a lot of calls

    -> number of samples insufficient-> only a few streets

    - No uplink

    > The main advantage of the Air trace is to associate a radio quality measurement to a givengeographical area of the network.

    > Even if the RMS feature will allow to assess the radio quality as perceived by the end user, nolocation of the radio problems is provided through the RMS.

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    20Introduction to Quality of the Service and Traffic Load MonitoringBSS Release B9

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    1.3 Information sources availablePerformance Measurement counters

    SUB-SYSTEM COUNTERS

    > Counts events seen by sub-system, value reported periodically(1 hour)

    + Low cost: collected directly at OMC

    + Compact data: possibility to store counters for a complete network

    - Raw information, having to be consolidated to be understandable

    - Manufacturer's dependent: questionable/difficult to compare

    -Weak to analyze other sub-systems

    > The main advantage of the BSS counters is to provide easily QoS data for permanent QoSmonitoring.

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    21Introduction to Quality of the Service and Traffic Load MonitoringBSS Release B9

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    1.3 Information sources availableExercise

    > Draw the BSS PM counters flow on the chart

    > In which sub-system are the BSS QoS indicatorscomputed and stored?

    BSC

    BSC

    BSC

    OMC-R

    OMC-R OMC-R

    NPA

    RNO

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    23Introduction to Quality of the Service and Traffic Load MonitoringBSS Release B9

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    1.3 Information sources availableNSS counters

    NSS COUNTERS

    > Combined into significant formulas: indicators> Used to monitor NSS network quality

    > Over a complete network, with breakdown per BSC (maximum)

    > SPECIFIC DRAWBACKS

    BSS problems usually not precisely identified

    No breakdown per cell

    > The NSS QoS is provided through NSS PM counters and indicators. It is out of the scope ot thistraining course.

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    24Introduction to Quality of the Service and Traffic Load MonitoringBSS Release B9

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    1.3 Information sources availableALCATEL BSS counters

    INFORMATION SOURCES: BSS Counters (1/2)

    > Performance Management implementation

    Easy and cost-effective way to monitor network and carried traffic> Principle:

    For a given duration (granularity period= typically 1 hour)

    To count pre-defined events occurring on the Abis or A interface,or internally.

    Counters stored with breakdown per network component (I.e. cell)

    > In the BSS B9, around 1000 counters are available (withoutGPRS).

    > Alcatel has chosen to implement PM counters in the BSC and to increment them mostly on Abisinterface signaling messages.

    > Other suppliers may have chosen to increment them on A interface signaling messages or toimplement them in the BTS.

    > Therefore caution should be taken when interpreting QoS indicators value since somediscrepancies may be observed due to these possible choices.

    In order to provide the operators with an easy and cost-effective way to monitor their network andcarried traffic, BSS manufacturers have implemented specific software features, called performancemanagement.

    The principle is to count for a given duration called granularity period (typically 1 hour) pre-definedevents occurring on the Abis or A interface, or internally. These counters are stored for eachduration, with breakdown per network component (i.e. cell).

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    25Introduction to Quality of the Service and Traffic Load MonitoringBSS Release B9

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    1.3 Information sources availableALCATEL BSS counters

    INFORMATION SOURCES: BSS Counters (2/2)

    > In Alcatel BSS (except GPRS), counters are computed by BSC,

    based mainly on Abis messages.> Every reporting period, counters values are sent to the OMC-R

    for storage.

    > Several counters are reported to the OMC-R permanently everyPM granularity period:

    Type 180: per cell adjacency

    Type 110 per cell

    Other Types: per TRX / N7 Link / BSC /

    Millions of counters are collected every day

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    26Introduction to Quality of the Service and Traffic Load MonitoringBSS Release B9

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    1.3 Information sources availableBSS counter Example

    > MC718:counter number

    > NB_TCH_NOR_ASS_SUCC_TRX: counter name

    > Cumulative: method of computation

    > Type 110: BSS PM measurement type to which the counter belongs

    > Measured object: minimum object level for which the counter isprovided: TRX or CELL or BSC or N7 LINK or X25 LINK etc.

    > All counters are described in the "PM counters and indicators".

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    28Introduction to Quality of the Service and Traffic Load MonitoringBSS Release B9

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    1.3 Information sources availableBSS Performance Measurement types

    N Type Name Type definition

    1 Traffic Measurement Set of counters related to the traffic evaluation per telecom procedure

    2 Resource Availability Measurement Set of counters related to the availability of the CCCH, SDCCH, or TCH channels

    3 CCCH channel resource usage measurements Set of counters related to the usage of CCCH channel (PCH, AGCH, RACH)

    4 SDCCH channel resource usage measurements Set of counters related to the usage of SDCCH channel

    5 TCH channel resource usage measurements Set of counters related to the usage of TCH channel

    6 TCH Handover Measurements Set of counters related to the TCH handover procedure

    7 LAPD Measurement Set of counters related to the LapD logical links

    8 X.25 Measurement Set of counters related to the X25 links OMC-BSC

    9 N7 Measurement Set of counters related to the N7 Signaling Links

    10 SDCCH Observations Observation counters on SDCCH channels allocated

    11 TCH measurements observations Observation counters on 08.58 MEASUREMENT REPORT for a TCH

    12 Internal Handover Observations Observation counters on internal intra-cell or inter-cell SDCCH or TCH handover

    13 Incoming External Handover Observations Observation counters on incoming external SDCCH or TCH handover

    14 Outgoing External Handover Observations Observation counters on outgoing external SDCCH or TCH handover

    15 TCH Observation Observation counters on TCH channel allocated

    18 A Interface measurements different causes of 08.08 CLEAR REQUEST and 08.08 ASSIGNMENT FAILURE

    19 SMS PP Measurements Set of counters related to Short Message Service Point to Point

    25 SCCP Measurements Set of counters related to SCCP Layer of the N7 signaling Links

    26 TCH outgoing Handover per adjency Set of counters related to outgoing TCH handover provided per adjency

    27 TCH incoming Handover per adjency Set of counters related to incoming TCH handover provided per adjency

    28 SDCCH Handover Set of counter related to the SDCCH handover procedure

    29 Directed Retry measurements Set of counter related to the directed retry handover procedure30 SMS CB Measurements Set of counters related to Short Message Service Cell Broadcast

    31 Radio Measurement Statistics Set of counters providing radio quality measurements for TRX/Cell

    32 Change of frequency band measurements Set of counters related to handovers including a change of TCH Frequency band

    33 BTS Power Measurement Average emitted power at the BTS antenna output

    110 Overview measurements Set of key counters allowing to access Quality of Serv ice of a given Cell/BSC/Network

    180 Traffic Flow measurements Set of counters related to incoming inter-cell SDCCH/TCH handover performed per adjency

    B9

    NewB9

    ANNEX 6

    > BSS Performance Measurement types (PM types) are split into two categories:

    standard types (7, 8, 9, 18, 19, 25, 28, 29, 30, 31, 32,110, 180)

    detailed types (1, 2, 3, 4, 5, 6, 10, 11, 12, 13, 14, 15, 26, 27)

    > The most important types for QoS monitoring and Radio Network Optimization are in bold.

    > A standard PM type can be activated for the whole network. It means that the related counters are reported for all theNetwork Elements they are implemented on (TRX, CELL, N7 link, X25 link, LAPD link, Adjacency).

    > A detailed PM type can be activated only on a sub-set of the network. It means that the related counters are reportedonly for a limited number of Network Elements:

    40 cells per BSS for PM types 1, 2, 3, 4, 5, 6, 26, 29

    15 cells per BSS for PM types 10, 12, 13, 14, 15

    1 cell per BSS for PM types 11, 27

    > Counter numbering rules:

    Cyz: cumulative or inspection counters in PM types 1, 2, 3, 4, 5, 6, 18, 19, 25, 26, 27, 28, 29, 30, 32, 180

    Ly.z: cumulative counters in PM type 7 (L stands for LAPD link)

    Xy.z: cumulative counters in PM type 8 (X stands for X25 link)

    Ny.z: cumulative counters in PM type 9 (N stands for N7 link)

    Syz: observation counters in PM type 10 (S stands for SDCCH)

    Ryz:: observation counters in PM type 11 (R stands for Radio measurements)

    HOyz: observation counters in PM type 12, 13, 14 (HO stands for HandOver)

    Tyz: observation counters in PM type 15 (T stands for TCH)

    RMSyz: cumulative counters in PM type 31 (RMS stands for Radio Measurement Statistics)

    MCyz or MNy.z: cumulative counters in PM type 110 (M stands for Major)

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    29Introduction to Quality of the Service and Traffic Load MonitoringBSS Release B9

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    1.3 Information sources availableObservation means

    Training exercise: find the best source of informationObservation to be done : Best source Why

    6- history of network quality for several

    weeks

    8- discriminate problems between BSS/NSS.

    BSS and NSS coming from different

    providers9- In a building, one is thinking that an

    elevator is inducing PCM trouble, how to

    confirm ?

    10- Identify potential interfering cells of 1

    Cells

    5- localise abnormal cells in a network

    7- compare networks quality

    3- get average network quality

    4- localise precise location of a radio pb

    1- overall radio quality of 1 cell Counters Type 31: RMS

    2- monitor user failures

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    31Introduction to Quality of the Service and Traffic Load MonitoringBSS Release B9

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    2 Global indicatorsSection presentation

    > Objective: to be able to explain what is a Global indicator andwhat are the main BSS indicators regarding GSM servicesprovided by the Alcatel BSS

    > Program:

    2.1 Indicators definition

    2.2 Methodological precautions

    2.3 Typical call failures

    2.4 Description of global indicators 2.5 Traps and restrictions of global indicators

    2.6 Global indicators interpretation

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    2 GLOBAL INDICATORS

    2.1 Indicators definition

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    33Introduction to Quality of the Service and Traffic Load MonitoringBSS Release B9

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    2.1 Indicators definitionGlobal / detailed

    BSS INDICATORS DEFINITION (Alcatel)

    > Numerical data providing information about networkperformance regarding:

    The complete network: GLOBAL indicator

    An element of the network: DETAILED indicator

    TS/TRX/CELL/BTS/BSC/TC

    > A formulae of several counter(s)

    > Counters vs. Indicators

    Counters: provided by the BSS equipments Indicators: computed by BSS Monitoring equipments

    > The indicators computation can be performed from several counters or by a simple countermapping.

    > Example:

    call drop rate = Call Drop nb / Call nb = f(counters)

    call drop = Call drop nb = 1 counter

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    34Introduction to Quality of the Service and Traffic Load MonitoringBSS Release B9

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    2.1 Indicators definitionGlobal

    GLOBAL INDICATORS

    > Measure the performance of the complete network

    > Analyzed according their trend and values

    Usually every day (week, month)

    > Compared with:

    Competitor results if available

    Contractual requirements

    Internal quality requirements

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    35Introduction to Quality of the Service and Traffic Load MonitoringBSS Release B9

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    2.1 Indicators definitionThresholds

    EXAMPLE: Thresholds on Call Drop Rate indicator

    Weekly CDR "GSM"

    0,00%

    0,50%

    1,00%

    1,50%

    2,00%

    2,50%

    3,00%

    3,50%

    1 5 913

    17

    21

    25

    29

    33

    37

    41

    45

    week number

    CDR

    weekly call drop rate

    contractual call drop rate

    quality CDR

    Weekly CDR "GSM"

    0,00%

    0,50%

    1,00%

    1,50%

    2,00%

    2,50%

    3,00%

    3,50%

    1 5 913

    17

    21

    25

    29

    33

    37

    41

    45

    week number

    CDR

    weekly call drop rate

    contractual call drop rate

    quality CDR

    > The Call Drop rate at network level has to compared to:

    Contractual threshold: can be requested by the operator management to the operationalradio team, can be requested by the operator to the provider on swap or networkinstallation

    Quality threshold: fixed internally by radio team management.

    > Quality thresholds are usually more tight than contractual ones.

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    2.1 Indicators definitionExercise

    > TRAINING EXERCISE: GLOBAL OR NOT

    INDICATOR DESCRIPTION G ?

    average of call setup success rate for the network Yes

    rate of call lost due to radio pb on cell CI=14, LAC=234 No

    call drop rate in your capital

    call drop rate of the cell covering a specific buidling

    % of HO with the cause better cell (among other causes) for the network

    average rate of TCH dropped for all TRX of the network carrying 1 SDCCH8

    rate of SDCCH dropped on TRX1 of cell 12,24

    call success of 1 PLMN

    % of cells being congested today

    INDICATOR DESCRIPTION G ?

    average of call setup success rate for the network Yes

    rate of call lost due to radio pb on cell CI=14, LAC=234 No

    call drop rate in your capital

    call drop rate of the cell covering a specific buidling

    % of HO with the cause better cell (among other causes) for the network

    average rate of TCH dropped for all TRX of the network carrying 1 SDCCH8

    rate of SDCCH dropped on TRX1 of cell 12,24

    call success of 1 PLMN

    % of cells being congested today

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    2 GLOBAL INDICATORS

    2.2 Methodological precautions

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    2.2 Methodological precautionsObjective

    METHODOLOGICAL PRECAUTIONS

    > Avoid typical errors regarding indicators interpretation

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    2.2 Methodological precautionsGlobal indicator value

    A good value for a global indicator

    All network components are OK regarding this indicator

    > Example

    A global call drop rate of 1%

    Can hide some cells with 10 % of call drop rate

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    2.2 Methodological precautionsNetwork Element aggregation

    > The average value of an indicator for a Network

    Is not the average of cell results (or any sub-part of it)

    BUT the average weighted by the traffic

    number of calls number of call drop call drop rate

    cell 1 390 8 2,10%

    cell 2 546 29 5,25%

    cell 3 637 20 3,10%

    cell 4 1029 12 1,14%

    cell 5 536 3 0,50%

    cell 6 2 1 50,00%

    cell 7 3 1 33,00%

    cell 8 210 4 2,11%

    cell 9 432 5 1,20%

    cell 10 321 4 1,11%

    average of cell results 9,95%

    total nb of drop/total number of calls 2,10%

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    2.3 Typical call failuresCall Setup phasing

    > 4 stages for a call establishment, 2 for a location update:

    1- Radio link establishment2- "SDCCH phase

    then only for "Circuit Switch call"

    3- TCH assignment

    4- "Alerting/connection" phase

    > Each phase has a specific utility and weaknesses

    Radio Link EstablishmentSDCCH PhaseTCH assignment

    Alerting/CNX Phase

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    2.3 Typical call failuresRadio Link Establishment - OC success

    Originated Call: RLE success case

    T3101: guard timer for SDCCH allocation (Default: 3 seconds)

    CR/CC are used to exchange SCCP references Any further message related to this call will have one (or 2) of these

    2 references

    K1205 can extract the call using these references (SLR, DLR!!)

    MS BTS BSC

    MSC

    CHANNEL REQUEST------------- (RACH)------------> CHANN EL R EQ UIR ED

    ----------------------------------------------> MC8C

    CHANNEL ACTIVATION (SDCCH)

    IMMEDIATE ASSIGN COMMAND

    IMMEDIATE ASSIGN stop T3101

    CC

    The SDCCH resource allocation is performed by the BSC. Once allocated the SDCCH channel is activated by the BTSon BSC request.

    > T3101 is the guard timer for the SDCCH access from the MS. The Default value is 3 seconds.

    > MC8C counts the number of Channels Required received from the MS in a cell.

    > MC148 counts the number of SDCCH channels activated (therefore allocated) in a cell.

    > MC8B counts the number of time an MS is commanded to access an SDCCH channel in a cell.

    > MC02 counts the number of MSs which have successfully accessed an SDCCH in a cell as part of a MobileOriginating (MO) call.

    > The SCCP Connection Request message is conveyed on an A interface PCM timeslot chosen by the BSC (called COC).

    > The SCCP Connection Confirm message is conveyed on a COC chosen by the MSC which can be located on adifferent PCM than the one of the COC used by the BSC to send signaling messages to the MSC.

    > Take care than, when the BSC is congested on the downlink, some messages are discarded. This may result forexample in call establishment failures, loss of paging messages or delay in handover procedures.

    > A LapD counter that indicates the time a LapD link is congested is created to analyze the cause of a degraded qualityof service. This counter is implemented in type 7 and thus only be available in a detailed measurement campaign.

    Counter: L1.18: TIME_LAPD_CONG

    Definition: Time in seconds during which the LapD link is congested in transmission in the BSC.

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    2.3 Typical call failuresRadio Link Establishment - TC success

    Terminated Call: RLE success caseMS BTS BSC MSC

    PAGINGP AG ING COM MA ND In case no MS is accessing the SDCCH channel (T3101 expiry) then the BSC does not repeat theImmediate Assignment since the MS may have accessed an SDCCH in another BSS. It is up to theMSC to repeat Paging if T3113 expires (usually around 7 seconds).

    > MC8A counts the number of Paging Command messages sent on a cell.

    > MC01 counts the number of MSs which have successfully accessed an SDCCH in a cell as part of aMobile Terminating (MT) call.

    > Caution:

    A paging Request message sent on the Air interface by the BTS may contain several MSidentities.

    3 Paging Request types can be used: in Paging Request Type 1: up to 2 MSs (IMSI1,IMSI2) can be included.

    in Paging Request Type 2: up to 3 MSs (IMSI1,TMSI1,TMSI2) can be included.

    in Paging Request Type 3: up to 4 MSs (TMSI1,TMSI2,TMSI3,TMSI4) can be included.

    On the other hand, a Paging message and a Paging Command message relate to only oneMS identity.

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    2.3 Typical call failuresRadio Link Establishment - Paging

    RLE > PagingMC8A=C8A

    > Normally all cells of the same Location Area must have the same MC8A counter value since allthese cells must be paged for an MT call on an MS located in the Location Area they are includedin.

    > If not: it means that a cell is not declared in the right LA at NSS level.

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    2.3 Typical call failuresRadio Link Establishment - RACH counter

    RLE > RACHMC8C=C8C

    > Caution: All Channels Required (therefore RACH) are counted in MC8C: valid and invalid causes (see later). Indeed ghost RACHsare also counted.

    > The Channel Required content corresponds to the Channel Request message sent by the MS to the BTS.> This Channel Request message is made up of one byte with 2 Informations Elements (IEs):

    8 7 6 5 4 3 2 1+-----------------------------------------------+ ESTABLISHMENT RANDOM + - - - - - - - - + CAUSE REFERENCE +-----------------------------------------------+

    > ESTABLISHMENT CAUSEThis information field indicates the reason for requesting the establishment of a connection. This field has a variable length (from 3bits up to 6 bits).

    > RANDOM REFERENCEThis is an unformatted field with a variable length (from 5 bits down to 2 bits).

    > Due to the fact that the NECI bit is always set to 1 in Alcatel BSS, Establishment causes can be divided into 2 categories:

    Valid causes: 5 (6 if GPRS)000: Location Update (Normal, Periodic, IMSI Attach)100: Terminating call101: Emergency call110: Call Re-establishment111: Originating call (not emergency)011: if GPRS is implemented in the cell

    Invalid causes: 3 (2 if GPRS)001:010:011: if GPRS is not implemented in the cell

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    2.3 Typical call failuresRadio Link Establishment - OC success counters split

    RLE > success MO splitMC02x=C02x

    MC02 =MC02A+MC02B+MC02C+.+MC02G+MC02H+MC02i

    MC02A: LU

    MC02B: SMSMC02C: SS

    MC02D: LU follow-on

    MC02E: CR

    MC02F: unknown

    MC02G: IMSI Detach

    MC02H: EC or NCMC02i: LCS

    > MC02A = Number of SDCCHs successfully seized for Normal or Periodic LU request (IMSI Attachalso counted).

    > MC02B = Number of SDCCHs successfully seized for Short Message Service.

    > MC02C = Number of SDCCHs successfully seized for Supplementary Service.

    > MC02D = Number of SDCCHs successfully seized for LU with follow-on bit set to 1 (means thatthe SDCCH phase will be followed by a TCH assignment for speech call establishment).

    > MC02E = Number of SDCCHs successfully seized for Call Re-establishment.

    > MC02F = Number of SDCCHs successfully seized in case of L3 Info (within 08.58 ESTABLISHINDICATION) unknown by the BSC but transferred to the MSC.

    > MC02G = Number of SDCCHs successfully seized for IMSI Detach.> MC02H = Number of SDCCHs successfully seized for Normal or Emergency call.

    > MC02i = Number of Mobile Originating SDCCH establishments for LCS purpose.

    Also, Evaluation of The Mobiles location (see the next slides)

    > LCS: Location Services

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    2.3 Typical call failuresRadio Link Establishment - SDCCH congestion failure

    > Main failure cases for Radio Link Establishment

    Radio Link EstablishmentSDCCH PhaseTCH assignmentAlerting/CNX Phase

    SDCCHAccess Failure

    SDCCHCongestion

    SDCCHCongestion

    SDCCHRadio Failure

    SDCCHRadio Failure

    SDCCHBSS Problem

    SDCCHBSS Problem

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    2.3 Typical call failuresRadio Link Establishment - SDCCH congestion

    RLE > SDCCH congestion

    > The Immediate Assignment Reject mechanism can be disabled atOMC-R level

    And is not activated for answer to paging

    If disabled, no answer to the MS

    > The MS will repeat automatically its request in case of congestion (nextslides)

    Waiting for T3122 expiry in case of Immediate Assignment Reject

    Waiting for T3120 expiry otherwise

    MS BTS BSC

    MSC

    CHANNEL REQUEST-------------(RACH)------------> CHANNEL REQUIRED

    ----------------------------------------------> MC8C

    No free SDCCH !!MC04

    IMMEDIATE ASSIGN COMMAND Otherwise T3120 is computed by the MS as a random number of slots between:

    250 and 250+T-1 for a phase 1 MS where:T=Tx_integer parameter (1 value per cell chosen between 3 to 50 slots)

    S and T+S for a phase 2 MS where:T=Tx_integer parameter (1 value per cell chosen between 3 to 50 slots)

    S is a parameter depending on the CCCH configuration and on the value of Tx_integer asdefined in the following table:

    TX_integer S(CCCH Not Comb) S(CCCH Combined)

    3, 8, 14, 50 55 41

    4, 9, 16 76 52

    5, 10, 20 109 58

    6, 11, 25 163 86

    7, 12, 32 217 115

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    2.3 Typical call failuresRadio Link Establishment - SDCCH congestion counter

    RLE > SDCCH congestion

    MC04=C04

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    2.3 Typical call failuresRadio Link Establishment - SDCCH cong. consequences

    RLE > SDCCH congestion

    MAIN CONSEQUENCES

    > The MS will try "max_retrans +1 " time before giving up

    Immediately for phase 1 MS

    After T3126 for phase 2 MS (still waiting for Immediate Assignmentduring this timer)

    > In case of "max_retrans+1" failures, the MS will

    Either try an automatic cell reselection

    Or do nothing

    > In case of LU, the MS will attempt a new LU request> In case of Call establishment, the MS will not re-attempt automatically,

    it is up to the subscriber to try to set up the call again

    Radio Link EstablishmentSDCCH PhaseTCH assignmentAlerting/CNX Phase

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    2.3 Typical call failuresRadio Link Establishment - SDCCH cong. causes

    RLE > SDCCH congestion

    MAIN CAUSES

    > Too much SDCCH "normal" traffic for cell SDCCH design

    Radio resource capacity not sufficient (too many calls)

    Inadequate LA design (too many LUs)

    > "Common Transport Effect"

    Difficult to avoid for small cells

    > Abnormal SDCCH traffic

    Phantom" channel requests (seen in SDCCH RF failure session)

    Neighboring cell barred

    Radio Link EstablishmentSDCCH PhaseTCH assignmentAlerting/CNX Phase

    > SDCCH congestion can be too high because of the subscribers' traffic demand in terms of calls /LU.

    Solution = add a TRX or site / redesign the LA plan

    > High SDCCH congestion can be observed at peculiar period of the day due to a peak of LUrequests generated by a big group of subscribers entering a new LA at the same time (bus, train,plane).

    Solution = redesign the LA plan or play on radio parameters (CELL_RESELECT_HYSTERESIS,WI_OP)

    > High SDCCH congestion can be abnormally observed without real MS traffic in case a high level ofnoise or the proximity of a non-GSM radio transmitter.

    Solution = change the BCCH frequency or put an RX filter

    > High SDCCH congestion can also be abnormally observed in a cell in case one of its neighboringcell is barred.

    Solution = Remove the barring

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    2.3 Typical call failuresRadio Link Establishment - SDCCH cong. Resolution?

    RLE > SDCCH congestion

    DYNAMIC SDCCH ALLOCATION

    > Too many SDCCHs will lead to a lack of TCH resources... and money.> Too few SDCCH will result in SDCCH congestion. TCH channels cannot

    be allocated and, once again, the operator 's revenue decreases.

    > At OMC-R level, it is possible to configure:

    a set of static SDCCH/x timeslots to handle normal SDCCH traffic;

    a set of dynamic SDCCH/8 timeslots, which can be used for TCH traffic,or for SDCCH traffic depending on the need.

    > "Dynamic SDCCH allocation" feature:

    the BSS is automatically looking after varying SDCCH traffic adapted to the situations such as: change of LA, change of SMS traffic

    > Useful in very dense (hierarchical) networks:

    optimize the SDCCH configuration becomes more important.

    Radio Link EstablishmentSDCCH PhaseTCH assignmentAlerting/CNX Phase

    > This feature not only improves SDCCH congestion but also successful TCH assignment rates.

    > With the "Dynamic SDCCH allocation" feature, the BSS is automatically looking after varying SDCCH traffic and is particularlyadapted to the situations such as: change of LA, change of SMS traffic model, SDCCH traffic varying due to LCS.

    > This feature is particularly useful in very dense (hierarchical) networks, where the effort to optimize the SDCCH configurationbecomes more important.

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    2.3 Typical call failuresRadio Link Establishment - SDCCH cong. Resolution?

    RLE > SDCCH congestion

    DYNAMIC SDCCH ALLOCATION

    CHANNEL REQUESTCHANNEL REQUIRED

    MS BTS BSC

    (RACH)

    If No free SDCCH, thenrun dynamic SDCCH/8timeslot allocationalgorithm. If allocation is successful, then

    activate dynamic SDCCHsub-channeland serve request

    If allocation was unsuccessful, then reject SDCCH request (possiblyusing the Immediate Assignment Reject procedure).

    MC801a&b

    MC802a&b

    Radio Link EstablishmentSDCCH PhaseTCH assignmentAlerting/CNX Phase

    > SPECIFIC COUNTERS (Type 110 / Cell Level):

    MC800 Average number of available dynamic SDCCH/8 timeslots.

    MC801a Average number of busy dynamic SDCCH/8 timeslots allocated as TCH (FR or HR).

    MC801b Maximum number of busy dynamic SDCCH/8 timeslots allocated as TCH (FR or HR).

    MC802a Average number of busy SDCCH sub-channels allocated on the dynamic SDCCH/8 timeslots.

    MC802b Maximum number of busy SDCCH sub-channels allocated on the dynamic SDCCH/8 timeslots.These four previous counters areInspection Counters ; that means than the resource is checked regulary by the BSC and at theend of the period, an average is done. Example: 3 physical chanels are defined as Dyn SDCCH and the counter give the followinindication:MC801a = 1.7 that means sometimes the 3 Dyn SD are allocated as TCH, sometimes only 2 of them, sometimes 1 or 0 and theaverage is 1.7

    > The FOLLOWING COUNTERS ARE IMPACTED BY the Dynamic SDCCH Allocation feature:

    MC28, MC29 The Number of busy radio timeslots in TCH usagetakes into account the busy TCH timeslots and the dynamic SDCCH/8 timeslots allocated as TCH.

    C30, MC31 The Number of busy SDCCH sub-channels

    takes into account the SDCCH sub-channels allocated on the static and dynamic SDCCH/8 timeslots. C370a, MC370a, C370b, MC370b The Number of times the radio timeslots are allocated for TCH usage (FR / HR)

    takes into account the busy TCH timeslots and the dynamic SDCCH/8 timeslots allocated as TCH.

    C/MC380a/b C/MC381a/b The Cumulated time (in second) the radio timeslots are allocated for TCH usage (FR or HR)does not take care whether the TCHs are allocated on the TCH radio timeslot or on the dynamic SDCCH/8 timeslots.

    C39, MC390, C40, MC400 The Number of times or the Cumulated time (in second) the SDCCH sub-channels are busydoes not take care whether the SDCCH sub-channels are allocated on the static or dynamic SDCCH/x timeslot.

    C/MC34 C/MC380 The Cumulated time (in second) all TCHs / SDCCHs in the cell are busydoes not take care whether the TCHs / SDCCHs are allocated on the TCH radio timeslot /SDCCH/x timeslot or on the dynamicSDCCH/8 timeslots.

    C/MC320a/b/c/d/e Free TCH radio timeslotscount the free TCH timeslots and the free dynamic SDCCH/8 timeslots.

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    2.3 Typical call failuresRadio Link Establishment - SDCCH radio access failure

    RLE > SDCCH RF Failure

    MS BTS BSC MSC

    CHANNEL REQUEST-------------(RACH)------------> CHANNEL REQUIRED

    ----------------------------------------------> MC8CCHANNEL ACTIVATION (SDCCH)

    IMMEDIATE ASSIGN COMMAND

    IMMEDIATE ASSIGN MC149 counts the number of SDCCH access failures due to radio problems.

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    2.3 Typical call failuresRadio Link Establishment - Ghost RACH (1/7)

    RLE > SDCCH RF Failure

    Main causes > "Phantom/Ghost/Spurious/Dummy ... RACH"

    > Channel request received but not sent: 3 causes

    Noise decoding

    Reception of channel request sent to a neighboring cell

    Reception of HO_ACCESS sent to a neighboring cell

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    2.3 Typical call failuresRadio Link Establishment - Ghost RACH (2/7)

    RLE > SDCCH RF Failure

    Main causes > "Phantom/Ghost/Spurious/Dummy ... RACH"

    > Example of a channel required message

    > For this Channel Required, the establishment cause is valid (Call re-establishment) but the AccessDelay (corresponding to the distance between the MS and the BTS) is high.

    > Indeed the Access Delay being equal to the Timing Advance is coded in slot unit representing adistance of 550m. It can take values from 0 (0m) to 63 (35km).

    > Thus the Channel Required above is received from an MS located at 19km from the site. It maytherefore be rather a ghost RACH than a real MS which wants re-establish a call.

    > In Alcatel BSS, there is possibility to filter the Channel Required received from a distance greaterthan a distance defined as a parameter value: RACH_TA_FILTER tunable on a per cell basis.Caution should be taken since a too low value may reduce the network coverage.

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    2.3 Typical call failuresRadio Link Establishment - Ghost RACH causes (3/7)

    RLE > SDCCH RF Failure

    Main causes > "Phantom RACH" >noise decoding

    > GSM 05.05: " 0.02 % of Rach Frame can be decoded without error

    without real input signal" (No impact for the system) BCCH not combined: 51 Rach/Multi Frame > (3600 * 1000) ms / 4.615

    ms at 0.02 %: 156 dummy RACH/hour

    BCCH combined: 27/51 RACH/Multi-Frame > 83 dummy RACH/hour

    3/8 of causes (field of channel request, 5 valid causes over 8) will beunvalid

    Example of induced SDCCH traffic:(5/8*156*T3101 (3 sec))/3600 = 0.08 Erlang SDCCH

    > Some tips:

    Dummy Rach load depends on minimum level for decoding configured inEvolium BTS

    During period with low real traffic (night), high rate of dummy RACH

    For dummy RACH, the channel required has a random value of TA

    STRUCTURE of the MULTIFRAME in "TIME SLOT" 0STRUCTURE of the MULTIFRAME in "TIME SLOT" 0STRUCTURE of the MULTIFRAME in "TIME SLOT" 0STRUCTURE of the MULTIFRAME in "TIME SLOT" 0

    -

    R = RACH

    DOWNLINKDOWNLINKDOWNLINKDOWNLINKf s b b b b C C C C

    31 51 1211 2 3 4 5 6 7 8 9 10 20 41f s f s f s f sC C C C C C C C C C C C C C C C C C C C C C C C C C C C C C C C -

    (Multiframes of 51 frames)

    f = FCCH s = SCH b = BCCH

    f s

    C C C C = CCCH (PCH or AGCH)

    UPLINKUPLINKUPLINKUPLINKR R R RR R R R R R R RR R R R R R R RR R R R R R R RR R R R R R R RR R R RR R R RR R R R R R

    (Non(Non(Non(Non----combined BCCH)combined BCCH)combined BCCH)combined BCCH)

    (Combined BCCH)(Combined BCCH)(Combined BCCH)(Combined BCCH)

    R = RACHR = RACHR = RACHR = RACH

    DOWNLINKDOWNLINKDOWNLINKDOWNLINK

    F = FCCH S = SCH B = BCCH C = CCCH (PCH or AGCH)C = CCCH (PCH or AGCH)C = CCCH (PCH or AGCH)C = CCCH (PCH or AGCH)

    UPLINKUPLINKUPLINKUPLINK

    F S B CCCC F S F S F S -F SCCCC CCCC D0D0D0D0 D1D1D1D1 D2D2D2D2 D3D3D3D3 A0A0A0A0 A1A1A1A1

    F S B CCCC F S F S F S -F SCCCC CCCC D0D0D0D0 D1D1D1D1 D2D2D2D2 D3D3D3D3 A2A2A2A2 A3A3A3A3

    RRRR RRRR RRRR RRRRRRRR RRRR RRRR RRRR RRRR RRRR RRRR RRRRRRRR RRRR RRRR RRRR RRRR RRRR RRRRRRRR RRRR RRRR RRRR RRRR RRRRRRRR RRRRD3D3D3D3 A2A2A2A2 A3A3A3A3 D0D0D0D0 D1D1D1D1 D2D2D2D2

    RRRR RRRR RRRR RRRRRRRR RRRR RRRR RRRR RRRR RRRR RRRR RRRRRRRR RRRR RRRR RRRR RRRR RRRR RRRRRRRR RRRR RRRR RRRR RRRR RRRRRRRR RRRRD3D3D3D3 A0A0A0A0 A1A1A1A1 D0D0D0D0 D1D1D1D1 D2D2D2D2

    DnDnDnDn/An = SDCCH/SACCH/4/An = SDCCH/SACCH/4/An = SDCCH/SACCH/4/An = SDCCH/SACCH/4

    51 multiframe duration = 51 x 8 x 0,577 = 235ms

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    2.3 Typical call failuresRadio Link Establishment - Ghost RACH causes (4/7)

    RLE > SDCCH RF Failure

    Main causes > "Phantom RACH" >noise decoding

    > No subscriber -> no impact for subscriber

    > But MC149 incremented -> SDCCH RF access failure is impacted

    MS BTS BSC MSC

    CHANNEL REQUIRED----------------------------------------------> MC8C

    CHANNEL ACTIVATION (SDCCH)

    IMMEDIATE ASSIGN COMMAND

    IMMEDIATE ASSIGN

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    2.3 Typical call failuresRadio Link Establishment - Ghost RACH causes (5/7)

    RLE > SDCCH RF Failure

    Main causes > "Phantom RACH" > Channel Requestsent to the neighboring cell

    > Subscriber not impacted (real transaction performed elsewhere)> But MC149 incremented -> SDCCH RF access failure is impacted

    > Usual radio planning rules are sufficient to avoid the trouble

    2 cells must not have same (BCCH, BSIC) couple

    M S BTS B SC M SC

    CHA NNE L RE Q UIRE D----------------------------------------------> MC8C

    CHANNEL ACTIVATION (SDCCH)

    IMME DIATE A S S IG N CO M MA ND

    IMMEDIATE ASSIGN BSIC = BCC (3 bit) + NCC (3 bit)

    BCC: BTS Color Code

    NCC: Network Color Code

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    2.3 Typical call failuresRadio Link Establishment - Ghost RACH causes (7/7)

    RLE > SDCCH RF Failure

    Main causes > "Phantom RACH" > Channel Requestdue to handover

    This case is the most dangerous

    > The MS sends usually a sequence of HO Access message, everyframe

    > In some cases, this can create a phantom RACH if

    The frequency of the TCH is identical or adjacent to the one ofinterfered BCCH

    > Characteristics of such phantom RACH (Channel Required)

    Subsequent frame number Random, but stable timing advance

    > Can block very easily SDCCH

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    2.3 Typical call failuresRadio Link Establishment - BSS failure

    > Main failure cases for Radio Link Establishment

    Radio Link EstablishmentSDCCH PhaseTCH assignmentAlerting/CNX Phase

    SDCCHAccess Failure

    SDCCHCongestion

    SDCCHCongestion

    SDCCHRadio Failure

    SDCCHRadio Failure

    SDCCHBSS Problem

    SDCCHBSS Problem

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    2.3 Typical call failuresRadio Link Establishment - BSS problem

    RLE > BSS problem

    > No specific counter

    MS BTS BSC MSC

    CHANNEL REQUEST-------------(RACH)------------> CHANNEL REQUIRED

    ----------------------------------------------> MC8CCHANNEL ACTIVATION (SDCCH)

    IMMEDIATE ASSIGN COMMAND

    IMMEDIATE ASSIGN BSS Problems are difficult to specify a priori. It is better to deduce them from other counters whichare easier to implement thus more reliable.

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    2.3 Typical call failuresRadio Link Establishment - counters

    RLE counters

    Request MC8C

    GPRS causes P62C

    GSM invalid causes unknown

    Preparation GSM valid causes unknown

    Congestion MC04

    BSS Pb unknown

    Execution Attempt MC148

    Radio Access Failure MC149

    BSS Pb MC148 - (MC01+MC02) - MC149

    Success MC01+MC02

    Radio Link Establishment

    REQUEST

    Congestion

    ATTEMPT

    Radio access failure

    SUCCESS

    BSS problem

    Preparation Failure

    Execution Failure

    GPRS causes GSM/GPRS invalid causes GSM valid causes

    BSS problem

    Radio Link EstablishmentSDCCH PhaseTCH assignmentAlerting/CNX Phase

    > Statistically a ghost RACH can correspond to any kind of establishment cause: valid and invalid.

    > As ghost RACH which corresponds to a GSM valid cause will lead to an SDCCH allocation whichwill not be seized by an MS, it will lead to the incrementation of MC149 counter and thereforecounted as an SDCCH access failure due to radio.

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    2.3 Typical call failuresRadio Link Establishment - indicators

    TYPICAL CALL FAILURES: RLE indicators

    SDNAFLBN

    SDNAFLRNSDNACGNSDNAFSUNSDNAFLR

    Radio Link EstablishmentSDCCH PhaseTCH assignmentAlerting/CNX Phase

    > Refer to BSS - DEFINITION OF QUALITY OF SERVICE INDICATORS:

    > GLOBAL Quality of service INDICATORS > SDCCH > Assignment Phase

    SDNAUR: SDCCH assignment unsuccess rate

    SDNACGR: SDCCH assignment failure rate due to congestion (Global)

    SDNAFLRR: SDCCH assignment failure rate due to radio

    SDNAFLBR: SDCCH assignment failure rate due to BSS problem

    > A SDCCH radio access failure due to ghost RACH occurrence is easily observed during low traffichour (night time) since ghost RACHs are almost the only cause of failure.

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    2.3 Typical call failuresSDCCH phase - TC success

    Successful SDCCH phase: TC call

    > transparent message: no dedicated counters

    MS BTS BSC MSC

    SDCCH Phase : Terminating Call case

    < -------------------------------------------------------------------------------------------------------------------------AUTHENTICATION REQUEST

    ------------------------------------------------------------------------------------------------------------------------- >AUTHENTICATION RESPONSE

    < -------------------------------------------------------------------------------------------------------------------------CIPHERING MODE COMMAND

    ------------------------------------------------------------------------------------------------------------------------- >CIPHERING MODE COMPLETE

    < -------------------------------------------------------------------------------------------------------------------------SETUP

    ------------------------------------------------------------------------------------------------------------------------- >CALL CONFIRM

    Radio Link EstablishmentSDCCH PhaseTCH assignmentAlerting/CNX Phase

    > Setup/Call Confirm: the call is being processed between the Calling Party and the Called Party.

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    2.3 Typical call failuresSDCCH phase - LU success

    Successful SDCCH phase: Location Update

    > transparent message: no dedicated counters

    MS BTS BSC MSC

    SDCCH Phase : Location Update Case (with TMSI reallocation)

    ------------------------------------------------------------------------------------------------------------------------- >LOCATION UPDATE REQUEST

    < -------------------------------------------------------------------------------------------------------------------------AUTHENTICATION REQUEST

    ------------------------------------------------------------------------------------------------------------------------- >AUTHENTICATION RESPONSE

    < -------------------------------------------------------------------------------------------------------------------------CIPHERING MODE COMMAND

    ------------------------------------------------------------------------------------------------------------------------- >CIPHERING MODE COMPLETE

    < -------------------------------------------------------------------------------------------------------------------------LOCATION UPDATE ACCEPT

    ------------------------------------------------------------------------------------------------------------------------- >TMSI REALLOCATION COMPLETE

    Radio Link EstablishmentSDCCH PhaseTCH assignmentAlerting/CNX Phase

    > Some transparent messages are also exchanged between the MS and the network in case of aLocation Update transaction.

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    2.3 Typical call failuresSDCCH phase - Radio drop

    SDCCH phase > drop Radio

    > Connection lost due to Radio problemMS BTS BSC MSC

    SDCCH Phase established

    Radio connection lost---------------------------------------------------- > MC138CONNECTION FAILURE INDICATION

    (cause : radio link failure)

    --------------------------------------- >

    CLEAR REQUESTCause : radio interface failure

    Radio Link EstablishmentSDCCH PhaseTCH assignmentAlerting/CNX Phase

    > MC138 counts the number of SDCCH channel drops due to radio problems.

    > Radio problems can be due to coverage, interference and sometimes BSS dysfunction which is notdetected as a system alarm the by O&M Fault Management application.

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    2.3 Typical call failuresSDCCH phase - BSS drop

    SDCCH phase > drop BSS

    > Connection lost due BSS problemMS BTS BSC MSC

    SDCCH Phase established

    MC137

    --------------------------------------- >CLEAR REQUEST

    Cause : O&M interventionCause : radio interface failure

    Radio Link EstablishmentSDCCH PhaseTCH assignmentAlerting/CNX Phase

    > MC137 counts the number of SDCCH channel drops due to BSS problems.

    > A BSS problem can be a BTS/BSC hardware or software failure. It can also be due to a problem onthe Abis interface (due to Micro Wave transmission for instance).

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    2.3 Typical call failuresSDCCH phase - HO drop

    SDCCH phase > drop HO

    > Connection lost during Handover

    MS BTS BSC MSC

    SDCCH Phase established

    HO FAILURE WITHOUT REVERSION MC07

    --------------------------------------- >

    CLEAR REQUESTRadio Interface Message Failure (Alcatel)

    Radio Link EstablishmentSDCCH PhaseTCH assignmentAlerting/CNX Phase

    > MC07 counts the number of SDCCH channel drops due to handover failure.

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    2.3 Typical call failuresSDCCH phase - counters

    SDCCH phase counters

    SDCCH connection MC01+MC02+MC10

    SDCCH Drop Drop radio MC138

    Drop BSS MC137

    Drop HO MC07

    SDCCH Phase

    TCH assignment phase SDCCH drop

    SDCCH connection

    Normal release

    Drop radio

    Drop BSS

    Drop HO

    Radio Link EstablishmentSDCCH PhaseTCH assignmentAlerting/CNX Phase

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    2.3 Typical call failuresSDCCH phase - indicators

    SDCCH phase indicators

    SDCDBNSDCDRNSDCDHNSDCDR

    Radio Link EstablishmentSDCCH PhaseTCH assignmentAlerting/CNX Phase

    > Refer to BSS - DEFINITION OF QUALITY OF SERVICE INDICATORS:

    > GLOBAL Quality of service INDICATORS > SDCCH > Established phase

    SDCDR: SDCCH drop rate (Global)

    SDCDRR: SDCCH drop rate due to radio problem

    SDCDBR: SDCCH drop rate due to BSS Problem

    SDCDHR: SDCCH drop rate due to HO failure

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    2.3 Typical call failuresTCH assignment - success

    TCH assignment success case

    > T3107: guard timer for TCH assignment

    MS BTS BSC MSC

    TCH ASSIGNMENT PHASE (OC or TC)

    < -----------------------------------

    ASSIGNMENT REQUEST

    < --------------------------------------------------------

    PHYSICAL CONTEXT REQUEST-------------------------------------------------------- >

    PHYSICAL CONTEXT CONFIRM

    < -------------------------------------------------------- MC703

    CHANNEL ACTIVATION (TCH)

    -------------------------------------------------------- >

    CHANNEL ACTIVATION ACKNOWLEDGE

    < ----------------------------------------------------------------------------------- Start T3107

    (SDCCH) ASSIGNMENT COMMAND

    ---------------------- >

    TCH SABM ----- --- -- -- -- --- -- -- -- --- -- -- -- -- -- -- -- --- -- --- -- -- -- -- >

    < - -- -- --- -- --- -- -- -- --- ESTABLISH INDICATION

    UA

    ----------------------------------------------------------------------------------- > Stop T3107

    ASSIGNMENT COMPLETE MC718

    ----------------------------------- >

    ASSIGNMENT COMPLETE

    MC140a

    MC140b

    MC460a

    Radio Link EstablishmentSDCCH PhaseTCH assignmentAlerting/CNX Phase

    > MC703 counts the number of TCH channels activated (therefore allocated) in a cell.

    > MC718 counts the number of MSs which have successfully accessed a TCH in a cell as part of acall establishment (Normal Assignment).

    > Both counters are implemented at TRX level.

    > MC140a counts the number of normal assignment requests for TCH establishment.

    > MC140b counts the number of normal assignment commands for TCH establishment.

    > Both counters in order to discriminate BSS problems in Preparation and Execution phases.

    > MC460a is a counter for type 110: NB_TCH_EMERGENCY_HO_PRESERVATION:

    Definition: Number of high priority TCH requests served when: the number of free TCH timeslots is less than or equal to NUM_TCH_EGNCY_HO.

    the queue for this cell is not empty.

    > MC140a, MC140b and MC460 are given at Cell level

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    2.3 Typical call failuresTCH assignment - TCH congestion

    TCH assignment > congestion

    > 5 causes of congestion 5 counters: C612A, B, C, D, Ewhenever

    Queuing is not allowed

    Queue is Full

    T11 expires RTCH request is removed from the queue due to a higher priority

    request to be queued

    No Abis-TCH resource is available

    MS BTS BSC MSC

    TCH ASSIGNMENT PHASE (OC or TC)

    < -----------------------------------------------

    ASSIGNMENT REQUEST

    No RTCH available on requested cell MC812

    ------------------------------------------------ >

    ASSIGNMENT FAILURE

    Cause No Radio Resource Available

    Radio Link EstablishmentSDCCH PhaseTCH assignmentAlerting/CNX Phase

    > C612E: Number of 08.08 ASSIGNMENT REQUEST for TCH normal assignment rejected due tocongestion on the Abis interface. (from B8)

    > Therefore B6 counter MC612 is replaced by MC812 from B7.MC812 = C612A+C612B+C612C+C612D+C612E of PM Type 1.

    > But as C612E was in restriction in B8 (always = 0) then MC812(B7) = MC612(B6)

    > MC612A, MC612B, MC612C, MC612D also exist in PM Type 110.

    > A TCH request is attached a Priority Level from 1 (highest priority) to 14 (lowest priority).

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    2.3 Typical call failuresTCH assignment - radio failure

    TCH assignment > radio failure

    > Radio problemMS BTS BSC MSC

    TCH ASSIGNMENT PHASE (OC or TC)

    < -----------------------------------

    ASSIGNMENT REQUEST

    < --------------------------------------------------------

    PHYSICAL CONTEXT REQUEST

    -------------------------------------------------------- >

    PHYSICAL CONTEXT CONFIRM

    < -------------------------------------------------------- MC703

    CHANNEL ACTIVATION (TCH)

    -------------------------------------------------------- >

    CHANNEL ACTIVATION ACKNOWLEDGE

    < ----------------------------------------------------------------------------------- Start T3107

    (SDCCH) ASSIGNMENT COMMAND

    SABM

    ----(TCH)------X

    T3107 Expiry

    MC746B

    ----------------------------------- >

    ASSIGNMENT FAILURE

    Radio interface failure

    MC140a

    MC140b

    Radio Link EstablishmentSDCCH PhaseTCH assignmentAlerting/CNX Phase

    > MC746B counts the number of TCH access failures due to radio problems.

    > MC746B counter is implemented at TRX level from B7.

    > In case of TCH access failure, the MS will try to revert back to the SDCCH channel. Whether itsucceeds in reverting to the SDCCH or not the call establishment fails. On the other hand someMSCs may resend the ASSIGNMENT REQUEST again.

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    2.3 Typical call failuresTCH assignment - BSS problem

    TCH assignment > BSS problem

    > BSS problem (Abis, BTS/BSC HW or SW)MS BTS BSC MSC

    TCH ASSIGNMENT PHASE (OC or TC)

    < -----------------------------------

    ASSIGNMENT REQUEST

    < --------------------------------------------------------

    PHYSICAL CONTEXT REQUEST

    -------------------------------------------------------- >

    PHYSICAL CONTEXT CONFIRM

    < -------------------------------------------------------- MC703

    CHANNEL ACTIVATION (TCH)

    -------------------------------------------------------- >

    CHANNEL ACTIVATION ACKNOWLEDGE

    < ----------------------------------------------------------------------------------- Start T3107

    (SDCCH) ASSIGNMENT COMMAND

    SABM

    ----(TCH)---- >

    MC14B

    MC140a

    MC140b

    No specific counter

    Radio Link EstablishmentSDCCH PhaseTCH assignmentAlerting/CNX Phase

    > The number of TCH Assignment failures due to BSS Pb can be correctly deduced anddistinguished for preparation and execution phases from B8 with the 2 counters MC140a andMC140b.(see the next slide)

    > B7 counters MC14b has been removed.

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    2.3 Typical call failuresTCH assignment - counters

    TCH assignment counters

    Congestion

    ATTEMPT

    Radio accessfailure

    SUCCESS

    BSS problem

    Preparation Failure

    Execution Failure

    REQUEST

    BSS problemTCH Assignment

    Preparation Request MC140a

    Congestion MC812

    BSS Pb MC140a-MC140b-MC812

    Execution Attempt MC140b

    Radio Access Failure MC746b

    BSS Pb MC140b-MC718-MC746b

    Success MC718

    Radio Link EstablishmentSDCCH PhaseTCH assignmentAlerting/CNX Phase

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    2.3 Typical call failuresTCH assignment - indicators

    TCH Assignment indicators

    TCNAFLBN

    TCNAFLRNTCNACGNTCAHCANTCNAUR

    Radio Link EstablishmentSDCCH PhaseTCH assignmentAlerting/CNX Phase

    > Refer to BSS - DEFINITION OF QUALITY OF SERVICE INDICATORS

    > GLOBAL Quality of service INDICATORS > RTCH > Assignment Phase

    TCNAUR: TCH assignment unsuccess rate (Global)

    TCNACGR: TCH assignment failure rate due to congestion

    TCNAFLRR: TCH assignment failure rate due to radio problems

    TCNAFLBR: TCH assignment failure rate due to BSS Problems.

    > From B7.2 some indicators can be provided on a per TRX basis due to the availability of countersprovided per TRX in Type 110:

    TCNAEFR = RTCH_assign_efficiency_rate (RNO name) = MC718 / MC703

    Rate of successful RTCH seizures in relation to all RTCHs allocated, during the TCH

    assignment procedure. TCNAAFLRR = RTCH_assign_allocated_fail_radio_rate (RNO name) = MC746B / MC703

    Rate of RTCH seizures failed during the normal assignment procedure because of radioproblems in relation to all RTCHs allocated for TCH assignment procedure.

    > This will help a lot to detect bad QOS due to TRX hardware related problem.

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    2.3 Typical call failuresTCH phase - success

    TCH phase:

    > OC

    > TC

    Transparent messages for BSS, no specific counters TCH DROP: any problems occurring after TCH assignment

    (during or after connection) cannot be discriminated

    MS BTS BSC MSC

    Alerting Connection Phase (OC case) : ringing phase

    < ---------------------------------------------------------------------------------------------------------------------------

    ALERTING

    < ---------------------------------------------------------------------------------------------------------------------------CONNECT

    --------------------------------------------------------------------------------------------------------------------------- >

    CONNECT ACK

    MS BTS BSC MSC

    Alerting Connection Phase : TC case

    --------------------------------------------------------------------------------------------------------------------------- >

    ALERTING

    --------------------------------------------------------------------------------------------------------------------------- >

    CONNECT< ---------------------------------------------------------------------------------------------------------------------------

    CONNECT ACK

    Radio Link EstablishmentSDCCH PhaseTCH assignment

    Alerting/CNX Phase

    MS BTS BSC MSCTCH ASSIGNMENT PHASE (OC or TC)

    < -----------------------------------ASSIGNMENT REQUEST

    < --------------------------------------------------------

    PHYSICAL CONTEXT REQUEST-------------------------------------------------------- >PHYSICAL CONTEXT CONFIRM

    < --------------------------------------------------------CHANNEL ACTIVATION (TCH)

    -------------------------------------------------------- >CHANNEL ACTIVATION ACKNOWLEDGE

    < ----------------------------------------------------------------------------------- Start T3107(SDCCH) ASSIGNMENT COMMAND

    ---------------------- >TCH SABM - -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- - >

    < -- -- -- -- --- -- -- --- -- -- E ST AB LI SH IN DIC AT IO NUA

    ----------------------------------------------------------------------------------- > Stop T3107ASSIGNMENT COMPLETE

    ----------------------------------- >ASSIGNMENT COMPLETE

    < ---------------------------------------------------------------------------------------------------------------------------ALERTING

    < ---------------------------------------------------------------------------------------------------------------------------CONNECT

    ---------------------------------------------------------------------------------------------------------------------------->CONNECT ACK

    Call Setup

    Call phase

    Call Setup

    Call phase

    > The Call setup phase and the Stable call phase are not corresponding between the BSS and the NSS.

    > For the BSS, a call is established when the MS has successfully accessed a TCH channel on the Airinterface.

    > For the NSS, a call is established when the speech data exchanged is started between end users.

    > Thus the Call setup phase is shorter and the Call phase is longer in the BSS.

    > Therefore Call Setup Success rate is worse in the NSS and the Call Drop rate is worse in the BSS.

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    2.3 Typical call failuresTCH phase - radio drop

    TCH phase > drop radio

    > Radio problemMS BTS BSC MSC

    Alerting Connection Phase or Communication : at any time

    Radio problem

    -------------------------------------------------------- > MC736

    CONNECTION FAILURE INDICATION --------------------------------------- >

    Cause radio link failure CLEAR REQUEST

    Cause radio interface failure

    (alcatel)

    Radio Link EstablishmentSDCCH PhaseTCH assignment

    Alerting/CNX Phase

    > MC736 counts the number of TCH channel drops due to radio problems.

    > MC736 counter is implemented at TRX level.

    > Radio problems can be due to coverage, interference and sometimes BSS dysfunction which is notdetected as a system alarm by the O&M Fault Management application.

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    2.3 Typical call failuresTCH phase - remote TC drop

    TCH phase > drop TC

    > Remote TransCoder problemMS BTS BSC MSC

    Alerting Connection Phase or Communication : at any time

    Radio problem

    -------------------------------------------------------- > MC739

    CONNECTION FAILURE INDICATION --------------------------------------- >

    Remote transcoder failure CLEAR REQUEST

    Equipment failure

    Radio Link EstablishmentSDCCH PhaseTCH assignment

    Alerting/CNX Phase

    > MC739 counts the number of TCH channel drops due to BSS problems reported as "remoteTransCoder failure".

    > MC739 counter is implemented at TRX level.

    > It can usually be a bad quality of the transmission on the Abis interface (Micro Wave) or a faultyhardware component in the TransCoder or even sometimes BSS software/hardware problems.

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    2.3 Typical call failuresTCH phase - BSS internal drop

    TCH phase > drop BSS internal

    > Other internal BSS problem (excluding TC)MS BTS BSC MSC

    Alerting Connection Phase or Communication : at any time

    MC14C

    --------------------------------------- >

    CLEAR REQUEST

    O&M intervention

    Radio interface failure

    Radio Link EstablishmentSDCCH PhaseTCH assignment

    Alerting/CNX Phase

    > MC14C counts the number of TCH channel drops due to BSS problems other than the onesreported by the TransCoder.

    > A BSS problem can be a BTS/BSC hardware or software failure.

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    2.3 Typical call failuresTCH phase - HO drop

    TCH phase > drop HO

    > Handover failureMS BTS BSC MSC

    Alerting Connection Phase or Communication : at any time

    HOFAILURE WITHOUT REVERSION MC621--------------------------------------- >

    CLEARREQUEST

    Radio Interface Message Failure (Alcatel)

    Radio Link EstablishmentSDCCH PhaseTCH assignment

    Alerting/CNX Phase

    > MC621 counts the number of TCH channel drops due to Handover failure.

    > MC621 counter is implemented at TRX level.

    > This event is also counted in the set of Handover counters as an Outgoing handover failure withoutreversion to the old channel.

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