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!!!!
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About!MedSolu-ons:!
MedSolu-ons!is!a!medical!!cost!management!company!that!generates!cost!savings!as!a!consequence!of!improving!the!quality!of!pa-ent!care!and!outcomes.!More!details!at!www.medsolu-ons.com!!!
! Local!and!Na-onal!programs!
! 27+!MM!members!managed!
! 55!Commercial,!Medicare,!&!Medicaid!health!plans!!
! 1,000!employees,!HQ!in!Nashville!TN!
! 7!million!interac-ons!per!year!with!physicians!and!members!
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About!Me:!Sa#sh&Dave,!pronounced!dặvMNvee!Chief&Informa#on&Officer,&MedSolu#ons&Inc&!
N 23!years!of!business!and!IT!experience!across!mul-ple!industries!N Currently!leading!all!strategic!and!opera-onal!technology!ini-a-ves!
for!MedSolu-ons.!Ownership!for!!N informa-on!technology!!N claims!opera-on!!N healthcare!analy-cs!shared!service!N opera-onal!excellence!through!Lean/Six!Sigma!!
N In!past!led!the!informa-on!technology!func-on!of!specialty!paper!company!Appleton!Papers!Inc,!largest!manufacturer!of!carbonless!and!thermal!papers!
N Prior!to!this!held!various!leadership!roles!with!Concentra!Inc,!Coventry!Healthcare,!GE,!Shop!At!Home!Network,!SETA!Corpora-on,!and!CIL!
N Holds!Bachelor!degrees!of!Electrical!Engineering!and!Law!!!
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The world we live in… !
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Our!“demand!–!supply”!is!off!balance…!
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Larger horse. . . or a lighter cart! !
Compe-ng!priori-es…!
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It!is!everyday!baale!for!all!of!us…!
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Who!is!this!guy…!
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Opera#onal&Efficiency&Ini#a#ves&
Real>#me&Support&Requests&
New&Product&Development&
Interoperability&needs&
Speed&to&&Market&&
Build&System/Infrastructure&for&growth&and&new&world&
PorIolio&Management&&&Governance&
!!!!Two!opposing!forces!linked!together:!
IT!in!the!sense!of!managing!technology!infrastructure!is!on!the!cusp!of!becoming!a!cri-cal!but!nonstrategic!asset!like!electricity.!
Generic!IT! Strategic!Value!
o Commodi-za-on!o Consolida-on!o Outsourcing!o Cloud!and!U-lity!Compu-ng!!!!
Today,!the!CIO!is!becoming!increasingly!thought!of!as!a!chief!innovator,!chief!strategist,!chief!process!officer,!or!all!three.!
o I!for!Innova-on!!o Disrup-ve!technologies!!!o Postmodern!business!!!
Two third of CEOs believe that IT will make a greater contribution during this decade.!
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!!!!Engage!and!Collaborate:!
① Retaining!customers!with!customer!delight!!② Enable!growth!through!innova-on!!③ Cost!management!through!beaer!efficiency!!④ Building!responsive!and!flexible!organiza-on!!⑤ Improving!decision!making!through!analy-cs!and!business!
intelligence!⑥ Develop!a!team!is!technical!smart!but!thinks!like!business!!⑦ Balanced!approach!for!disrup-ve!technologies!!
Key!business!drivers!N!!
Uncouple from past processes and beliefs. Create Measureable and Auditable Financial Benefits for the Enterprise.!
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!!!!Engage!and!Collaborate:!
o IT&Strategy&&o Innova#on&&o Enterprise&
Architecture&&&o Business&Engagement&o Requirements&&
o Corporate&Strategy&&o Business&Process&
Design&&o Informa#on&
Management&and&Analy#cs&&
o Development&and&Maintenance&&
o Infrastructure&Opera#ons&&
o Vendor&Management&&o User&Support&&
o Corporate&Strategy&&o Business&Process&
Design&&o Informa#on&
Management&and&Analy#cs&&
In!addi-on!IT!func-on!assumes!a!set!of!central!roles!that!have!no!natural!ownership!
Many!central!roles!are!now!duplicated!in!Finance,!Procurement,!Supply!Chain,!and!other!func-ons!
IT!“doing”!roles!are!being!externalized!faster!than!other!central!“doing”!roles.!
IT& Central&
Think&
Do&
“Thinking”!and!“doing”!roles!require!different!skills,!incen-ves,!and!business!rela-onship.!
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!!!!Increasing!collabora-on:!
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!!!!Discuss!IT!as!a!Portolio!of!Value!and!Risk:!
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!!!!Your!people!will!make!the!difference:!
① Wanted:!Business!Skills!N!IT!staff!will!need!businessNcentric!skill!sets!and!will!oven!have!business!backgrounds.!!
② Proac-ve!communica-on!instead!of!followNups!③ Customer!focus!and!service!excellence!–!wow!your!internal!and!
external!customer!④ Enabler!for!growth!through!innova-on!!⑤ Ability!to!drive!Opera-on!performance!and!Project!performance!!!
Key to success is to have IT leadership who understands and drive the vision of new IT in their day to day business interaction. !
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!!!!Listen!to!the!future:!
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Be&strategic.!
Be& focused.!
Be& great.!
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Content!Source!includes!various!studies!and!presenta-ons!from!PWC,!Gartner,!Cisco,!MS,!and!Corporate!Execu-ve!Board!Although! I! believe! that! the! informa-on! contained! in! this! document! has! been! obtained! from! reliable! sources,! but! we! are! not!responsible!for!any!errors!or!omissions!contained!herein!or!for!the!results!obtained!from!the!use!of!this!informa-on.!
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