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M-FILES SALES PRESENTION
MORE EFFICIENT OFFICE WORK
DOES YOUR SITUATION LOOK LIKE THIS?
Multiple, fragmented repositories
Difficult to find information Low user adoption
Network Folders
Desktops
DOCUMENT MANAGEMENT AS PART OF PROCESSES
PRODUCT MGMT MANUFACTURING FINANCE & HR
• Customer data• Activities
• Product data• Roadmaps &
launches
• Workflows• Schedules
• Customer data• Invoice data
CRM PDM ERP ACCOUNTS
NETWORK FOLDERS & OTHER REPOSITORIES
EMAILS DESKTOPS & PERSONAL REPOSITORIES
ARCHIVES
PROCESSES
SOLUTIONS
PEOPLE
DATA
DOCUMENTS
SALES
DOCUMENT MANAGEMENT
DOCUMENT MANAGEMENT AS PART OF PROCESSES
PRODUCT MGMT MANUFACTURING FINANCE & HR
• Customer data• Activities
• Product data• Roadmaps &
launches
• Workflows• Schedules
• Customer data• Invoice data
CRM PDM ERP ACCOUNTS
NETWORK FOLDERS & OTHER REPOSITORIES
EMAILS DESKTOPS & PERSONAL REPOSITORIES
ARCHIVES
PROCESSES
SOLUTIONS
PEOPLE
DATA
DOCUMENTS
SALES
DOCUMENT MANAGEMENT
COLLABORATION WITH EXTERNAL STAKEHOLDERS
PRODUCT MGMT MANUFACTURING FINANCE & HR
CRM PDM ERP ACCOUNTS
NETWORK FOLDERS & OTHER REPOSITORIES
EMAILS DESKTOPS & PERSONAL REPOSITORIES
ARCHIVES
PROCESSES
SOLUTIONS
PEOPLE
DATA
DOCUMENTS
SALES
DOCUMENT MANAGEMENT
SUPPLIERS
PARTNERS
AUTHORITIES
CUSTOMERS
OUR SOLUTION
PRODUCT MGMT MANUFACTURING FINANCE & HR
CRM PDM ERP ACCOUNTS
NETWORK FOLDERS & OTHER REPOSITORIES
EMAILS DESKTOPS & PERSONAL REPOSITORIES
ARCHIVES
PROCESSES
SOLUTIONS
PEOPLE
DATA
DOCUMENTS
SALES
DOCUMENT MANAGEMENT
SUPPLIERS
PARTNERS
AUTHORITIES
CUSTOMERS
• DOCUMENTS • DATA • CONTENT • WORKFLOWS • PROCESSES
AD HOC WAYS OF WORK - WHY IS IT HARD TO SEE INEFFICIENT WAYS OF WORKING WITH INSUFFICIENT TOOLS
VISIBLE
HIDDEN(VAGUE)
High total cost of projects
Audits & inspections
Slow pace of gatheringinformation
Re-work
Claim payments
Lost sales
Late delivery
Work week consists of
mostly manual work
Unplanned costs
Lost customer
loyalty
Decisions without
facts / data
Slow improvement
pace
Long response
times
Hidden project costs
Employee dissatisfaction
& turnoverInadequateresponse to
requests
Ad hoc search of information by your team
DON'T ACCEPT IT - FIND TOOLS TO IMPROVE IT
M-FILES INTELLIGENT INFORMATION MANAGEMENT
DON'T SETTLE FOR LESS
THE PERFECT BALANCE BETWEEN EASE OF USE AND RICH
FUNCTIONALITYLots of features,but complex and
expensive
Easy to use,but limited features DOCUMENTUM
OPENTEXTHYLAND
WINDOWS FOLDERSDROPBOX
BOX
M-FILESORGANIZES ALL INFORMATIONACROSS SYSTEMS AND REPOSITORIES
WHATWHEREIT IS
IT IS
VS.
DOCUMENT TYPE
CUSTOMER
DATE
AUTHORIZATION
3 REASONS WHY USERS LOVE M-FILES
FIND AND MANAGE CONTENT IN ANY
SYSTEM ORREPOSITORY
USE CONTENTANYTIME, ANYWHERE, AND WITH ANY DEVICE
WORK MORE EASILY WITH AUTOMATIC METADATA
AND WORKFLOWS
3 REASONS WHY THE BUSINESS OWNERS LOVE M-FILES
QUICK TIME TO VALUE SUPPORTS MULTIPLE USE CASES
INFORMED DECISIONS BASED ON RIGHT DATA
3 REASONS WHY THE IT LOVES M-FILES
ALWAYS UP TO DATE, EASY TO IMPLEMENT
AND MAINTAIN
FITS ANY PLATFORM PREFERENCE:
CLOUD, ON PREMISES OR HYBRID
NO NEED FOR HEAVY MIGRATION PROJECTS
EXTENSIVE COVERAGE
INTELLIGENT INFORMATION MANAGEMENT
NETWORKFOLDERS ERP / CRM /
FINANCE
WORKSTATIONS PORTALS EMAIL PAPERDOCUMENTS
DATABASES
CLOUD ON PREMISES HYBRID
SUPPORT FOR ALL BUSINESS PROCESSES
DOCUMENTSCONTENT
CASESRECORDS
CONTRACTSSALES
PROJECTSREPORTING
WORKFLOWSCOLLABORATION
QUALITYCOMPLIANCE
HRTRAINING
PRODUCTIONRISK MANAGEMENT
SIGNINGARCHIVING
INVOICESACCOUNTS
BENEFITS OF DIGITALIZED BUSINESS PROCESSES
Source: Ernst & Young
Accuracy Consistency Audit trail Productivity
Elasticity / flexibility
Staff retention Reliability "Right shoring"
M-FILES INTELLIGENT INFORMATION MANAGEMENT
System and repository neutral
IntelligentMetadata driven
++Easy to work
with and manage
Rich functionality to
support the whole business
+ +
WHY INTELLIGENCE MATTERS?
By 2020, there will be 5,200 GBof data for every person on Earth
80 to 90% of the data in any
organization is unstructured
53% of companies have 3 or more
content management systems in use
THE PROBLEM WITH DATA
Sources: Wikibon, Webopedia
OVER HALF OF ALL DATA STORED IS CONSIDERED TO BE DARK DATA *
YET, ORGANIZATIONS HAVE OBLIGATIONS TO BE ABLE TO MANAGE FOR EXAMPLE PERSONALLY IDENTIFIABLE INFORMATION
HOW TO FIND AND MANAGE THAT DATA?
THE DATA DILEMMA…
52%DARKDATA
Source: Veritas Research Study
THE COST OF DARK DATA
Only 15 percent of organizational data was business critical. The other 85 percent was either redundant, obsolete, trivial, or considered dark data.
The cost to store non-critical information annually for the average midsized organization holding 1,000TB of data.
Source: Veritas Research Study
$900,000
15%
ROT ANDDARK DATA
THE REALITY IN A BUSINESS
80% OF DOCUMENTS THAT
AN ORGANIZATION PRODUCES NEVER GET USED AGAIN
70% OF DOCUMENTATION
IS RE-CREATED AT SOME POINT
IS YOUR ORGANIZATION ONE OF THESE?
30% OF EMPLOYEES SPEND 30% OF THEIR WORKING TIME LOOKING FOR INFORMATION *
THAT CORRESPONDS TO 9 PEOPLE OUT
OF 100 IN UNPRODUCTIVE WORK
Source: IDC
NO NEED FOR CONTENT CHAOS!
Turn your information from unknown dark data to managed data with the help of AI
LET M-FILES DO THE WORK FOR YOU
Use content in context – only one version of content, accessible with any device
Create document management workflows for business critical information
Enrich metadata with automatic metadata suggestions
Avoid human errors in tagging
ERP - SAP
OUTLOOK
OFFICE 365
NETWORKDRIVES
SINGLE-SIGN-ON TO ALL OF YOUR INFORMATION -REGARDLESS WHERE IT IS COMING FROM
ACCESS ALL YOUR CONTENT
The ability to browse data in all connected
repositories and yet have the same user interface
and experience is unique
A UNIFYING ACCESS LAYER TO ALL YOUR INFORMATION
AGILITY TO SUIT YOUR BUSINESS REQUIREMENTS
WHY AUTOMATIC UPDATES?
M-Files Desktop is always up to date
New features and improved
functionality in use
Immediate security updates
130 Cloud providers have demonstrated that their systems can outcompete onsite
solutions in terms ofSecurity breaches every year,
Costing organizations about
$11.7 Million
Source: Accenture and Ponemon Institute
EFFECTIVENESS EFFICIENCY SECURITY
Source: F-Secure
M-FILES IS
ISO/IEC 27001 CERTIFIED FOR INFORMATION SECURITY
WHY MORE SECURITY MATTERS?
M-FILES ONLINE SUPPORTS CLOUD, HYBRID AND ON-PREMISES INSTALLATIONS
Future-proof approach towards cloud:
Mix and match cloud repositories and on-premises servers and yet have the same user interface and experience in all is unique.
GET IT YOUR WAY
CLOUD ON PREMISES HYBRID
THE NEED FOR MOBILITY
NEARLY 60% OF USERS EMBRACE CONTENT ACCESS ON MOBILE
16%HIGHER PRODUCTIVITY
18%HIGHER CREATIVITY
23%HIGHER SATISFACTION
21%HIGHER LOYALTY
Source: The EconomistSource: The AIIM Industry Watch
Unique approach -> Same user interface with all devices
One common version of any content
Immediate access to network folders and other repositories without data migration
ENABLE EASY MOBILE WORK
Define role-based access and user rights
Create workflows and processes to support your business
Ensure common business practices are followed
Automate the whole life-cycle of documents from creation to archival and deletion
AUTOMATE YOUR BUSINESS
THE NEED FOR COLLABORATION
65% OF EMPLOYEES USE UNSANCTIONED SYNC AND SHARE SERVICES
Source: Veritas Research Study
"IT leaders need to be informed about that market, so they can give employees the appropriate functionality while addressing their company’s security, business and compliance requirements."
Rob Koplowitz, Co-author of File Sync and Share Platforms
Source: PC World
• Email attachments are a thing of the past
Easily share content with external
partners
• Annotations, redlining and other integrated commenting tools
Easy co-authoring
• One common version in use
Automatic version management
• Common workflows and processes
Adhere to company guidelines
COLLABORATE WITH EASE
PRICING AND PURCHASE MODELS ARE CHANGING
DRAMATICALLY FROM CAPEX TO OPEX
NO NEED FOR UPFRONT INVESTMENT
ONLY 1 OUT OF 5 CUSTOMERS PREFER TRADITIONAL PERPETUAL LICENSING MODELS *
Source: 2018 AIIM - 2018 State of IIM
M-FILES
PLATFORM, SYSTEM AND DEVICE INDEPENDEN INTELLIGENT
INFORMATION MANAGEMENT
EASE OF USE AND MANAGEMENT
RICH FUNCTIONALITY TO SUPPORT THE WHOLE BUSINESS
REFERENCES
98%CUSTOMER
SATISFACTION
SALES
MARKETING LEGAL
HR
IT
MANAGEMENT
R&D
PRODUCTION
PLANNING LOGISTICS
SATISFIED CUSTOMERS
Source: M-Files Customer Satisfaction Survey
REFERENCES
Professional servicesMedia Oil & Gas Technology
Professional services Pharmaceutical Public sector Professional services
Professional services Technology Financial services Manufacturing
CUSTOMER VOICES
"M-Files users rated robust functionality and ease of use as the top features of the product."
Nucleus Research, ECM Technology Value Matrix 2018
“The automation provided by M-Files ensures that the documents that are vital for our
operations are up to date. Ease of use makes work easier and more efficient.”
Heli Mäkinen, IT Systems Specialist Finavia Corporation, Finland
“Using M-Files to streamline and automate what were once paper based, manual processes has transformed the way we work as a business.”
Mirjana Krneta Business Process Analyst, Monarch Knitting, UK
“M-Files has resulted in a huge increase in productivity and accuracy in the performance of
our agency.”
Osmany Pereira Gonzalez, Manager Joint Services, UNEP, United Nations
REFERENCES
THE THYSSENKRUPP CASE
INDUSTRY: Manufacturing
LOCATION: North America
DEPLOYMENT: On-premises
SIZE: 500.000 Employees
THYSSENKRUPP ELEVATOR
Digitizing Documents and Creating Document Tracking System Saves $25,000 Per Month
WHAT THEY USE M-FILES FOR
Document management
Content management
Process management
Collaboration
“We manage almost one million documents with M-Files. We
have more than 500 users across seven departments – and we’re
growing. We have saved the equivalent of 900 trees and $1.5
million to date.”
Mike Fuller, Developer / Analyst, thyssenkrupp
WHY M-FILES
Configurability Scalability Ease-of-use Low implementation cost
THE COUNTPLUS ONE CASE
INDUSTRY: Financial
LOCATION: Australia
DEPLOYMENT: Cloud
SIZE: 50 Employees
COUNTPLUS ONE
Increased productivity for mobile workforce
WHAT THEY USE M-FILES FOR
Document management
Searchability
“Our employees now always have access to the documents they
need, regardless of their location, allowing countplus one to adopt
a more agile, paperless work style.”
Alexandra Inman, Accountant, countplus one
WHY M-FILES
Single source of truth Optical character recognition Metadata-driven
THE UNEP CASE
INDUSTRY: Government
LOCATION: Switzerland
DEPLOYMENT: On-premises
SIZE: 70 Employees in Geneva
UNEP Improving document and process management gradually and inexpensively
WHAT THEY USE M-FILES FOR
Paperless office
Document management
Automated workflows
Inter-office collaboration
“The significance is that M-Files achieves a paperless office in a very simple manner, making it easy to quickly get the benefits
from the initial phase, but it also provides the depth to take
advantage of more sophisticated ways of utilizing information
technology.”
Osmany Pereira Gonzalez, Manager Joint Services, UNEP
WHY M-FILES
Simple metadata High-volume imaging Windows integration
Remote access Effective workflows
THE LIGHTSOURCE CASE
INDUSTRY: Energy
LOCATION: United Kingdom
DEPLOYMENT: Cloud
SIZE: 50 Employees
LIGHTSOURCE BP
Easier external collaboration
WHAT THEY USE M-FILES FOR
Document management
Project Management
Process Management
Collaboration
“Each time we started a new project, we would need to create
a new ‘site’ in SharePoint. This was hugely time consuming, but
setting up a new project in M-Files is instantaneous - saving
vast amounts of time.”
Stuart McBride, IT Support Manager, Lightsource BP
WHY M-FILES
Cloud solution Out-of-the-box No customisation Metadata-driven
THE SCA FINLAND CASE
INDUSTRY: Manufacturing
LOCATION: Finland
DEPLOYMENT: Hybrid
SIZE: 44.000 Employees (group)
SCA Hygiene Products
Ensuring quality and saving time with ISO-compliant quality management and document control
WHAT THEY USE M-FILES FOR
Document management
Quality management
Audit management
Training management
Process management
Risk management
"With M-Files, we can be sure that our operations comply with
all the relevant standards and requirements, which in turn
means that our customers get to enjoy products of uniform
quality.”
Jenni Vainio Quality and Environmental Manager, SCA
Finland
WHY M-FILES
Version control Automated workflows Documentation in one place
WHO WE ARE?
QUICK FACTS
customersemployees resellersentered ECM market
2005 400+ 600+ 8000+
Finland UnitedStates
UnitedKingdom
France Germany Australia
OFFICES IN
Sweden Canada
VisionaryMagic Quadrant for Content
Services Platforms
2017
Gartner
LeaderThe Forrester Wave:
ECM Business Content
Services
2017
Forrester Research
LeaderECM Value Matrix
2018
Nucleus Research
Magic Quadrant for Enterprise Content Management
2012, 2013, 2014, 2015, 2016
2013, 2014, 2015 2014, 2015, 2016, 2017