MPI Gulf Meeting &MPI Gulf Meeting &Events ConferenceEvents Conference

Managing a Global WorkforceManaging a Global Workforce66thth April 2008 April 2008

Together We are StrongTogether We are Strong

Georgia GrayDirector of Human Resources

Angel MagdalaniArea Director of Human Resources

Workforce in the GCC

Multicultural

Cultural Sensitivity

80% male dominated, 20% female

In this region 80% expatriates (20% nationals)

Majority of employees are ‘first time’ out of country

Gulf Cooperation Council (GCC)

Incredible growth in hospitality

Greater competition

More relaxed legislation around employment moves

Pace of change

Role of Human Resources in the GCC

Strategic Partner Talent Management (Recruitment & Selection) Government formalities for Expatriates Accommodation Transportation Meals (4+) Medical – Health Care cover General welfare - sports & social, coaching & counselling

HR Challenges

Attraction of Top Talent

‘War for talent’

Skills shortage

Sources of recruitment cannot fulfil the needs

Challenges in economy (India - Europe)

Compensation & benefits

Retention of colleagues

How are we addressing these:

HumanResources

Communication

Attract & Recruit

Onboarding

Learning &Development

Recognition

Measurement

Reward

TalentManagement

IHG Commitment

Room to have a great

start

Room for you

Room to be involved

Room to grow

How are we addressing these:

HumanResources

Communication

Attract & Recruit

Onboarding

Learning &Development

Recognition

Measurement

Reward

TalentManagement

How are we addressing these:

HumanResources

Communication

Attract & Recruit

Onboarding

Learning &Development

Recognition

Measurement

Reward

TalentManagement

What Questions do What Questions do you have?you have?

Thank YouThank You