New Home Warranty for Columbus Ohio

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    New Home WarrantyColumbusOhio

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    Table of Contents

    Appliances 5

    Basement & Garage Care 7

    Brick & Stucco 5

    Carpeting 5Caulking 6

    Ceramic Tile Floors, Wood Floors & Resilient Floors 12

    Condensation 6

    Doors 6

    Electrical Fixtures & Work 6

    Final Inspection 4

    Foundations 7

    Garage Doors 15

    Gas Fireplaces 12

    Heating & Air Conditioning (HVAC) 8

    Landscaping 8

    Lumber & Drywall 9Painting 10

    Plumbing 11

    Pre-Settlement Inspection 3

    Roofs, Gutters & Downspouts 13

    Siding (Aluminum, Wood of Vinyl) 13

    Walks, Driveways, Porches & Steps 14

    Warranty Claims 18

    Warranty Disclaimers 16

    Waterproofing 15

    Windows 15

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    Requesting Service

    Before Requesting Service

    Check thermostat to ensure all switches are in correct mode Check filter and replace if necessary Check breaker to furnace Check furnace wall switch(light switch) Check gas shut-off on line to furnace to see if turned on (parallel with gas line) Check fuse on inside of unit Check with Gas Company for service outage

    How to Request Service

    All service requests must be submitted in writing by:

    Email: [email protected] Fax: 614-274-6676 Mail: 3811 Twin Creeks Drive, Columbus, Ohio 43204 Website: www.maronda.con

    Information on current service requests can be obtained Monday - Friday from 8am to 5pm by

    calling 614-274-5775

    Emergency Service

    Issues that are a safety hazard or could cause property Damage. Examples include:

    water that cannot be stopped, sewer backup within 30 days, no heat under 50 degrees, no electric,

    sparks from switch or outlets, or gas leak.

    Business Hours: Monday-Friday from 8am to 5pm please call 614-876-9999. After Hours: Evenings, weekends & holiday please call 614-876-0999.

    *Please note that unless a problem is a safety hazard or could cause property damage, it is not an

    emergency. Only emergency requests will be serviced during non-business hours. If you call after

    hours for non-emergency service, you may be charged overtime labor for the service call.

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    MARONDA HOMEOWNERS SERVICE POLICY HANDBOOK

    Maronda Homes, Inc. of Ohio, an Ohio corporation (Maronda) provides express limited

    warranties to all homeowners purchasing a lot within any subdivision (Lot), and a newly

    constructed house built thereon (House), from Maronda as contained in and described in this "

    Maronda Homeowners Service Policy Handbook" (Limited Warranty). The Lot and the

    House hereafter jointly may be referred to as the Property. All warranties set forth in this

    Limited Warranty will be for the sole benefit of the actual titleholder(s) of the Property who

    purchased the Property from Maronda (individually, Owner and collectively, Owners). Any

    non-owner occupiers or non-owner spouses that may reside in a House have no rights, title or

    interest in this Limited Warranty and Maronda owes no obligation(s) to such non-owners. In

    addition, this Limited Warranty has no third party beneficiaries whatsoever, and does not extend

    to or benefit any of Owners successors, heirs, assigns or future purchasers of the Property from

    the Owner.

    Except as expressly provided herein, no representative of Maronda is authorized to make any

    other warranties or representations to an Owner with respect to any Lot or House.

    Please read carefully all manufacturers operating instructions, warranties, and other

    papers as provided related to the care, maintenance and operation of the House and certain

    systems, equipment and materials therein.

    If necessary, an Owner should mail any return postcards or documents to record the

    applicable manufacturers warranties.

    This Limited Warranty is contingent upon an Owner properly maintaining the House and

    Lot including, without limitation, all improvements, mechanisms, equipment and systems

    located on or about the Property, and if Owner fails to so properly maintain the Property,

    this Limited Warranty will become null and void.

    This Limited Warranty will not warrant any mechanical items, equipment, systems or otherproducts located in or on the House and/or Lot as all manufacturers warranties on such items will

    be supplied to Owner at the time the House and Lot are so conveyed, transferred or otherwise

    assigned to the Owner at the time the Property is purchased by Owner and title to said Property is

    conveyed from Maronda to the Owner (Closing). Questions regarding such warranties should

    be directed to the responsible manufacturer or supplier. Those questions or complaints that cannot

    be satisfactorily answered by contacting such manufacturers or suppliers should be referred to

    Marondas warranty department.

    Maronda urges all Owners to read these pages carefully and to review them from time to time, as

    they may help Owners in protecting their investments.

    PRE-SETTLEMENT INSPECTION:All Owners will be asked to meet with a Maronda representative prior to Closing. The purpose of

    this meeting is to familiarize the Owner with the operation of all equipment within the House and

    to make a pre-settlement inspection of the Property (Pre-Settlement Inspection).

    An Owner will follow such Maronda representative carefully through each room of the House

    and point out all items, if any, that the Owner believes need to be repaired and/or replaced. A list

    of such items which the Maronda representative agrees need to be repaired and/or replaced will

    be set forth in writing on a report signed by the Owner and the Maronda representative (Pre-

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    Settlement Inspection Report). Maronda will then repair or arrange to have repaired any or all

    of the items listed on the Pre-Settlement Inspection Report.

    All Owners will inspect kitchen cabinets, plumbing fixtures, windows, resilient flooring,

    appliances, lighting fixtures, and vinyl siding very carefully for scratches or chips, as these items

    cannot be replaced after the Pre-Settlement Inspection. Maronda also asks that Owners pay

    close attention to all of the representatives instructions, particularly on how to care for thefurnace, air conditioning equipment and water heater located within the House.

    FINAL INSPECTION:

    Subsequent to the Closing, a Maronda representative will also conduct a final inspection with an

    Owner within approximately six (6) months after the Closing (Final Inspection). Again, the

    Owner will follow such Maronda representative carefully through each room of the House and

    point out all items, if any, that the Owner believes need to be repaired and/or replaced. A list ofsuch items which the Maronda representative agrees need to be repaired and/or replaced will be

    set forth in writing on a report signed by the Owner and the Maronda supervisor (Final

    Inspection Report). Maronda will then repair or arrange to have repaired any or all of the items

    listed on the Final Inspection Report. Notwithstanding the foregoing, Maronda will not be

    responsible for any delays or damages incurred on or about the Property due to Owners failure totimely schedule such Final Inspection with Maronda.

    WARRANTIES:

    The following pages of this Limited Warranty set forth all of Marondas express warranties with

    respect to all Lots and Houses constructed by Maronda, and sets forth a non-exhaustive list of

    Owners maintenance responsibilities and Marondas suggestions regarding the proper care and

    maintenance of a House and Lot:

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    1.APPLIANCES

    It is important that an Owner carefully inspect all appliances within a House for surface defects

    during the Pre-Settlement Inspection.

    MARONDA SERVICE POLICY - Maronda will repair and/or replace any appliances with

    surface defects only if such surface defects are listed on the Pre-Settlement Inspection

    Report and any applicable repairs or replacements will be made at the time Marondacompletes such Pre-Settlement Inspection Report items. After such time, Maronda will not

    be responsible for any such surface defects. In addition, Owners should refer to any

    applicable manufacturers manuals/warranties for operating instructions and warranty

    service.

    2. BRICK AND STUCCO

    Brick: Maronda may use brick that has been recycled by the demolition of another structure inconstructing a House. The previous use, location, demolition, shipment, etc. may subject used

    bricks to various stresses that may contribute to cracking, flaking, or deterioration of some bricks

    over time. In addition, after several years, face brick may require "pointing". Maronda, however,

    will not be responsible for re-pointing face brick.

    MARONDA SERVICE POLICY Small hairline cracks due to shrinkage are common in

    mortar joints and require no action. Maronda will point-up cracks in the mortar joints

    that exceed one-eighth (1/8) inch as listed on the Final Inspection Report at the time

    Maronda completes such Final Inspection Report items. Maronda will not be responsible

    for color variation between new and old mortar.

    Stucco: Weather conditions such as strong winds and change in temperature and other factors

    may cause stucco to chip, crack or otherwise deteriorate over time.

    MARONDA SERVICE POLICY After the date of Closing, Maronda will not be

    responsible for repairing any cracking, chipping or other deterioration that may occur in

    such stucco due to lack of proper maintenance, weather conditions and/or change intemperatures.

    3. CARPETING

    Carpet maintenance should be tailored in accordance with the specific fiber used in the carpet

    installed within a House. There may be frequent traffic on the carpet as Maronda finalizes the

    construction of a House. Regular furnace filter changing is crucial to minimizing particulates in

    the air and dirt in carpet. Extra cleaning attention may be needed with light colored carpets since

    they are most likely to show any perimeter soiling that will occur naturally. If an Owner is

    sensitive about perimeter soiling, Maronda recommends that such Owner select carpet colors of

    light brown or darker. Generally, carpet care includes vacuuming and prompt attention to spills.

    If an Owner requests that carpet be lifted at a seam, such Owner should be aware that the seammay be more pronounced after re-seaming (due to glue build up). An Owner should expect that a

    seam will be more visible if the carpet is lifted or opened.

    MARONDA SERVICE POLICY - Maronda will repair any carpet seams that show visible

    gap(s) within one (1) year after the date of Closing. During such one-year period, Maronda

    will re-stretch or re-secure carpet, as necessary, within a House. In addition, Maronda will

    repair any floor that squeaks beneath the carpet, one (1) time only, within the one (1) year

    after the date of Closing.

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    4. CAULKING

    Time and weather tends to shrink and/or dry out caulking so that it no longer provides a good seal

    against moisture. Therefore, as a matter of routine maintenance, an Owner should repair caulking

    that appears dried out or cracked within a House.

    MARONDA SERVICE POLICY -Maronda will make any repairs to the caulking as listed

    on the Final Inspection Report at the time Maronda completes such Final Inspection Reportitems. After such time, an Owner will be responsible for any caulking repairs.

    5. CONDENSATION

    Condensation often causes Owners to believe moisture is seeping through basement walls, that

    pipes are leaking, or that water is coming through windows. "Condensation" is a "reduction to a

    denser form (as from steam to water)." Condensation may take place when warm, moist aircomes in contact with colder surfaces, such as windows, basement walls, and exposed pipes.

    Due to the many gallons of water that go into materials used in building a new House, and the

    initial ground settlement, condensation may be at its peak during the first year.

    An average family will put many gallons of water a week into a house due to laundry, bathing,

    showers, cooking and dishwashing. Maronda strongly recommends that the following steps be

    taken by Owners to keep condensation at a minimum:

    1. Laundry room windows should be opened while washing and drying clothes.

    2. Bathroom windows should be opened after bathing if there is no exhaust fan to

    use.

    3. Provide vents for clothes dryers and other such equipment.

    4. Storm windows may be purchased so that icing, fog, or moisture on the windows

    is greatly reduced.

    5. In Houses containing excessive humidity, it is possible that an Owner may need

    to use a dehumidifier, especially in basement areas.

    MARONDA SERVICE POLICY Maronda is not responsible for any moisture within a

    House caused by condensation.

    6. DOORS

    Temperature changes may affect the moisture content of the wood, causing temporary warping.

    Interior doors and louvered bi-folds may stick or warp due to various weather conditions.

    Maronda suggests that an Owner apply wax to the tracks of the bi-fold doors to avoid sticking.

    MARONDA SERVICE POLICY - Maronda will adjust or repair sticking and warped

    doors as listed on the Final Inspection Report at the time Maronda completes such Final

    Inspection Report items. After such time, the Owner will be responsible for all suchrepairs.

    7. ELECTRICAL FIXTURES AND WORK

    Lights and Electrical Fixtures Some lighting and electrical fixtures may be warranted by theirmanufacturers. Read carefully the manufacturers operating instructions, warranties, and other

    papers provided. If necessary, an Owner should mail any return postcards or documents to record

    the applicable manufacturers warranties.

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    MARONDA SERVICE POLICY Maronda will repair or replace lights and electrical

    fixtures as listed on the Final Inspection Report at the time Maronda completes such Final

    Inspection Report items. After such time, the Owner will be responsible for all such

    repairs.

    Electrical Work - If an outlet or circuit within a House does not operate, an Owner should first

    check all circuit breakers.

    Electrical wiring and appliances within a House are protected by circuit breakers located in the

    main panel box, which eliminate the problem of replacing fuses to reset a tripped breaker. An

    Owner should simply follow instructions that are normally found on the panel.

    Larger appliances or too many small appliances may cause tripping of the circuit. In addition, an

    Owner should ensure that all attic insulation is kept away from flue vents, lighting fixtures, and

    circuit boxes.

    MARONDA SERVICE POLICY The panel box, circuit breaker, and all switches and

    outlets within a House are warranted for one (1) year after the date of Closing. After such

    time, an Owner will be responsible for all such repairs.

    8. BASEMENT AND GARAGE CARE

    Concrete contracts and expands due to changing temperatures which may cause minor low spots

    and/or cracks in the basement floor and/or garage slab or floor of a House. In addition, basement

    and garage floors and/or walls may occasionally collect water as a result of condensation of

    warm, moist air on cold concrete. Owners should use caution in making any improvements (such

    as a concrete patio) that use reinforcement rods to tie into the foundation block of a House.

    Breaking the foundation block or basement poured wall to seat the reinforcement rods may break

    the waterproofing bond of a basement floor.

    MARONDA SERVICE POLICY Within one (1) year after the date of Closing, Maronda

    will repair cracks in a basement floor of a House that are greater than one-fourth inch

    (1/4) wide using a caulking material that is suitable for concrete to repair such cracks.

    Should it be necessary for Maronda to repair any basement walls or floors, Maronda willnot be responsible for the repair or replacement of treatments such as painting, paneling,

    carpeting, tile, etc.

    9. FOUNDATIONS

    Cracks may occur due to the fact that the base of the wall, being in the ground, maintains a fairly

    constant temperature, whereas the portion of the wall extending above grade is subject to extreme

    temperature changes. Such changes cause concrete and other masonry to contract and expand.

    This, in turn, may cause minor cracks. Also, the soil in which the foundation rests may settle

    slightly and create stresses, thus causing minor cracks to appear. (Note: some Maronda home

    foundations may be poured concrete, while other may be concrete block.)

    To repair small cracks, an Owner may fill them with a heavy paste made by mixing dry cementbase paint with a little water and force the paste into the crack with a stiff bristle brush or putty

    knife. To match the existing wall finish, a colored paint for the paste may be used. In lieu of

    cement base paint, an Owner may use a mixture of cement and fine sand (one part cement, two

    parts sand capable of passing through a 100-mesh screen) mixed with sufficient water to form a

    heavy paste. For fine or hailing cracks, work cement base paint into the crack with a short, stiff

    bristle brush.

    MARONDA SERVICE POLICY Within one (1) year after the date of Closing, Maronda

    will repair cracks in basement walls or foundations that are greater than one-eighth inch

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    (1/8) in width. After such time, the Owner will be responsible for all such repairs. Should

    it be necessary for Maronda to make any such foundation repairs, Maronda will not be

    responsible for the repair or replacement of any wall or floor treatments such as painting,

    paneling, carpeting, tile, etc.

    10. HEATING AND AIRCONDITIONING (HVAC)

    Furnaces and air conditioners are warranted by their manufacturers. Read carefully the

    manufacturers operating instructions, warranties, and other papers provided. If necessary, an

    Owner should mail any return postcards or documents to record the applicable manufacturers

    warranties.

    In the event of a system failure, please check the following items:

    1. If the furnace is equipped with a switch, make sure that it is in the ON position;

    2. If a House is equipped with a gas furnace, check the pilot light;

    3. Check the circuit breakers. If a breaker is tripped off, reset it to the ON position; and

    4. Gas furnaces have a safety switch at the door area where the furnace filter is found.

    The door must be reset properly or the furnace will not operate.

    HVAC systems consist of a heating and/or cooling unit, a fan and air filter, thermostat, ductwork,

    and registers. It is important that the filter be cleaned once a month or changed as recommended

    by the manufacturer. For efficient operation, the thermostat should be set at a comfortable leveland left there. Set the fan switch to the ON or AUTO position. Changing the thermostat setting

    or turning the system on and off causes it to do more work in bringing the temperature to the

    comfort level again. Setting heating controls to high do not make a furnace heat faster. The same

    principle applies to air conditioning.

    The registers are another means of regulating airflow temperature in individual rooms throughout

    a House. There are two kinds of registers: air outlet and air intact (return) registers. Adjusting

    the outlet registers is a way to regulate the overall temperature of a House. A House will have

    one or more return registers. It is good practice to periodically vacuum outlet and intake registers

    to keep them free of lint and dust accumulations, which decreases the efficiency of the system.

    Both outlet and return registers should be kept unobstructed by furniture and other objects.

    Additionally, airflow can be regulated by adjusting the dampers in the ductwork. With gasheating equipment, Maronda suggests that the pilot burn during the summer months, since the

    extremely small amount of heat generated will tend to keep the furnace dry in an attempt to

    limited or avoid corrosion.

    If an outdoor compressor unit is part of a cooling system, hose it off periodically to keep it free

    from obstructions that would prevent the flow of air to and from the unit.

    MARONDA SERVICE POLICY Owners should refer to manufacturers

    manual/warranty for operating instructions and warranty service. The HVAC system is

    guaranteed by Maronda for a period of one (1) year after the date of Closing. However,

    should other HVAC equipment be added to the system by the Owner or if another

    contractor other than a Maronda contractor performs service on HVAC equipment duringthis one-year period, then this warranty will become null and void. In addition, if a

    Maronda contractor is called to service a furnace for lighting or a new fuse or for

    replacement of a furnace filter, an Owner may have to pay a service charge.

    11. LANDSCAPING

    Lawn Lawns, in most cases, are starter lawns and an Owner should continually water, fertilize,

    and reseed in order to insure positive growth. In addition, new grass should not grow too long

    before cutting. Grass can be cut short in cool weather, but in hot summer months, growth should

    be cut to only 1-1/2 inch or 2 inch minimum.

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    Topsoil Any and all topsoil on any Lot prior to Closing belongs to Maronda and may be used

    by Maronda as Maronda so desires. Maronda may remove topsoil from any Lot, unless otherwise

    agreed upon by an Owner and Maronda in writing, prior to Closing. Owner understands that any

    additional topsoil or fill dirt delivered to a Lot by Maronda will be delivered curbside, and that

    Owner will then be responsible for the use, placement and distribution of such topsoil or fill dirt.

    MARONDA SERVICE POLICY - Maronda will not be responsible for adverse weather

    conditions occurring after a lawn has been initially planted by Maronda or after the date of

    Closing (whichever comes later). In case of serious washouts by storms or excessively heavy

    rains, Maronda may furnish, one (1) time only and within one (1) year after the date of

    Closing, additional topsoil and seed, but no labor, to an Owner so that such Owner may

    repair any damage to his or her lawn. Since starter lawns are necessarily applied over

    newly graded lands, sunken spots may occur on a lawn. Maronda may supply, one (1) time

    only and within one (1) year after the date of Closing, additional topsoil and seed, but no

    labor, so that an Owner may repair any sunken spots on his or her lawn.

    Shrubbery and New Trees - Weather, soil, climate and other local conditions greatly affect newly

    planted shrubbery and trees. Owners are responsible for all watering, fertilization and

    maintenance of any and all shrubbery, trees, plants and any other landscaping products that may

    be planted by Maronda.

    MARONDA SERVICE POLICY After the date of Closing,Maronda offers no guaranty

    or warranty with respect to any new shrubbery, trees, plants or other landscaping products

    that may be planted by Maronda.

    Grading It is essential for an Owner to maintain the established grades and to keep the swales of

    their yard open so that they will serve their purpose. If water is allowed to stand in a yard,

    especially near the House, it may force its way through waterproofing and masonry walls into a

    basement.

    MARONDA SERVICE POLICY As provided in Section 21 (Waterproofing) of this

    Limited Warranty, Maronda, within one (1) year after the date of Closing, will take allreasonable action to prevent a wet basement within a House. However, any changes to the

    grade of a yard or any other improper maintenance or neglect to maintain the grade, the

    yard or the swales by an Owner will cause such one-year warranty to become null and void.

    Trees Prior to Closing, Maronda reserves the right to remove or leave any existing trees on a

    Lot, as Marondas sole and absolute discretion.

    Dirt should not be built up around trees. Any change from a natural grade can result in a loss of

    the tree. If fill is needed on a Lot and is graded around trees, an Owner should remove any such

    fill from the base of the trees as soon as possible. Owners are responsible for all watering,

    fertilizing, and maintenance of any and all trees.

    MARONDA SERVICE POLICYAfter the date of Closing, Maronda offers no guaranty

    or warranty with respect to any trees existing on a Lot.

    12. LUMBER AND DRYWALL

    Wood, like other building materials, is affected by heat or cold, and may contract or expand with

    weather changes. Wood may shrink under extreme dryness or swell under extreme humidity.

    The areas within a House that may be affected by wood contraction/expansion include ceiling

    moldings, doors, baseboards, resilient floors, oak floors and ceramic tile. Such changes are

    usually more pronounced on the outside walls of a House (as opposed to inside walls), causing

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    shrinkage to be uneven. This often results in slight cracks around doorway arches and windows,

    as well as nail pops around baseboards and wallboards.

    Although it is impossible to completely alleviate the problems caused by contracting and

    expanding wood, maintaining a House at a temperature of 68 degrees is a good precautionary

    measure.

    Basement stairs are normally constructed of rough grade construction lumber. Drying of this

    lumber may cause minor cracks. Minor cracks or splits may also occur in floor molding, door,

    and window trim due to settlement, drying or contraction. Any necessary repair due to such

    cracks or splits in lumber are the responsibility of the Owner.

    MARONDA SERVICE POLICY If necessary, Maronda will repair and/or replace nail

    pops or drywall cracks within a House, one (1) time only, and within one (1) year after the

    date of Closing. In such case, Maronda will not be responsible for the repair or

    replacement of any paint, wallpaper or other wall covering within a House.

    13. PAINTING

    Exterior Painting - All exterior wood components of a House, including barge moldings, fascia,

    overhangs, porch ceilings and posts, doors and entrance frames, and garage doors (including the

    trim), are painted or stained. It is important that an Owner re-paint or re-seal exposed exteriorwood surfaces periodically, as needed, to preserve the House from the elements.

    MARONDA SERVICE POLICY During the Pre-Settlement Inspection, an Owner should

    carefully inspect the exterior painting and Maronda will touch-up and complete such

    exterior paint items as noted on the Pre-Settlement Inspection Report at the time that

    Maronda completes such Pre-Settlement Inspection Report items, weather permitting.

    Subsequent to Closing, Maronda warrants all exterior painting for one (1) year after the

    date of Closing only against peeling, chipping, blistering and/or bleeding. Thereafter,

    Owner will be responsible for all exterior painting.

    Interior Painting - All drywall walls and ceilings (unless the ceiling is stippled) are first coated

    with sealer paint. Some paints are more washable than others. An Owner is advised againstattempting to wash any large areas of the walls immediately after occupancy. Although most

    paints are advertised as being washable, Maronda suggests that Owners wait several months

    before subjecting walls to hard washing. Maronda does not guarantee that an Owner will have

    complete satisfaction if such Owner washes the walls of a House. Upon request, Maronda will

    provide an Owner with a small amount of touch-up paint at the time of the Pre-Settlement

    Inspection to assist such Owner in any necessary touch-up.

    MARONDA SERVICE POLICY During the Pre-Settlement Inspection, an Owner should

    carefully inspect the interior painting and Maronda will touch-up such interior paint items

    as noted on the Pre-Settlement Inspection Report at the time that Maronda completes such

    Pre-Settlement Inspection Report items. After such time, Owner will be responsible for all

    interior painting, whether touch-up painting or otherwise.

    Wood Caulking - Maronda uses wood caulking in areas of a House where woodwork meets a

    wall surface. In time, wood trim may shrink causing the joints and caulked areas to crack or

    separate. It is an Owner's responsibility to make any necessary repairs related to wood caulking.

    MARONDA SERVICE POLICY During the Pre-Settlement Inspection, an Owner should

    carefully inspect the wood caulking and Maronda will touch-up such wood caulking items

    as noted on the Pre-Settlement Inspection Report at the time that Maronda completes such

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    Pre-Settlement Inspection Report items. After such time, Owner will be responsible for all

    wood caulking, whether touch-up or otherwise.

    14. PLUMBING

    Water Heater: All Houses are equipped with either a gas or electric water heater. Water heaters

    are warranted by their manufacturers. Read carefully the manufacturers operating instructions,

    warranties, and other papers provided. If necessary, an Owner should mail any return postcards

    or documents to record the applicable manufacturers warranties.

    For the Owners protection, a water heater is installed with a pressure relief valve. When the

    relief valve is operating, it may appear that the tank is leaking, while it actually may be releasing

    excess pressure. When this happens, an Owner should place a bucket under the relief line and

    check the thermostat on the water heater. Water heaters normally collect small quantities of dirty

    water and scale in the main gas line, which may put out the pilot light.

    A water heater should be drained (a bucket full of water is sufficient) of accumulated scale every

    three (3) months which helps reduce heating bills, heat water faster, and minimize noise in the

    system.

    MARONDA SERVICE POLICY Maronda only guarantees that the plumbing

    connections to the water heater will not leak within one (1) year after the date of Closing.In addition, Owners should refer to any applicable manufacturers manuals/warranties for

    operating instructions and warranty service.

    Rough-Ins: If an Owner purchases rough-in drains for future lower level plumbing

    improvements, some concrete will need to be removed in order to determine the final drain

    location and create proper fixture seating within the House.

    MARONDA SERVICE POLICY Maronda is NOT responsible for adjusting rough-in

    locations after the date of Closing.

    Water lines: Regulators are installed to reduce pressure in areas of the House where pressure is

    abnormally high. It is very important that an Owner does NOT adjust any such pressureregulator. Any applicable warranties hereunder may become null and void if Owner so adjust any

    such pressure regulators.

    Exterior water lines can freeze and burst in the winter. As such, Owners should turn off the

    supply to and drain exterior water lines in the fall. Any applicable warranties hereunder may

    become null and void if Owner fails to so turn off the supply to and drain exterior water lines in

    preparation of winter.

    MARONDA SERVICE POLICY- The plumbing system within a House is guaranteed for

    one (1) year after the date of Closing only with respect to leaks and proper functioning.

    This does not include washer wearing, which causes dripping leaks in faucets (Care should

    be taken to close the faucets just hard enough to shut off the flow of water, but if closed tooforcefully, washers may be cut).

    Faucets and Plumbing Fixtures: Some faucets and plumbing fixtures may be warranted by their

    manufacturers. Read carefully the manufacturers operating instructions, warranties, and other

    papers provided. If necessary, an Owner should mail any return postcards or documents to record

    the applicable manufacturers warranties.

    MARONDA SERVICE POLICY - Maronda will repair and/or replace any faucets or

    plumbing fixtures with surface defects only if such surface defects are listed on the Pre-

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    Settlement Inspection Report and any applicable repairs or replacements will be made at

    the time Maronda completes such Pre-Settlement Inspection Report items. After such time,

    Maronda will not be responsible for any such surface defects.

    Sanitary Sewer Lines: Owners should avoid disposing heavy tissue, sanitary napkins, and other

    such materials into plumbing fixtures, in order to minimize the possibility of clogging.

    MARONDA SERVICE POLICY Maronda will repair any clogged sanitary sewer lines

    within thirty (30) days after the date of Closing. Notwithstanding, if a Maronda contractor

    is called to service any such clogged sanitary sewer line and the cause of the clogged

    sanitary sewer line is determined to be the disposal of heavy tissue, sanitary napkins, and

    other such materials being disposed of into plumbing fixtures, an Owner may have to pay a

    service charge. Beyond such thirty-day period, Maronda will not be responsible for

    repairing any sanitary sewer lines.

    15.GAS FIREPLACES

    Direct Vent gas heaters are a supplemental zone heater and are not intended to be a primary

    heating appliance..

    During manufacturing, fabricating and shipping, various components of a gas fireplace are treated

    with certain oils, films or bonding agents. These chemicals may produce annoying smoke andsmells as they are burned off during initial operation, possibly causing headaches or eye or lung

    irritation.

    Gas fireplaces may be warranted by their manufacturers. Read carefully the manufacturers

    operating instructions, warranties, and other papers provided. If necessary, an Owner should mail

    any return postcards or documents to record the applicable manufacturers warranties.

    MARONDA SERVICE POLICY Maronda only guarantees that the gas connections to

    the fireplace will not leak within one (1) year after the date of Closing.

    16. CERAMIC TILE FLOORS,WOOD FLOORS AND RESILIENT FLOORS

    Marondas flooring materials include vinyl, linoleum, hardwood and ceramic tile floor coverings.A House may be equipped with such resilient flooring, hardwood flooring or ceramic tile floors in

    the kitchen, entry, breakfast nook, laundry room and bathrooms. The following are some of the

    typical problems that occasionally occur:

    Raised Nail Heads: Movement of the floor joints due to shrinkage and deflection causes raised

    nail heads.

    MARONDA SERVICE POLICY Within one (1) year after the date of Closing, Maronda

    will repair nail pops that have broken the surface of a resilient floor and will repair and/or

    replace, one (1) time only, such resilient floor in the affected area with similar material.

    Seam Lifting: Seam lifting may be caused by water seeping into the mastic through the seam andusually occurs in a bathroom near the bathtub. A special grout may be used or applied by an

    Owner at the bathtub and floor joint. Precautionary measures should be taken to avoid getting

    water on the floor from baths and showers.

    MARONDA SERVICE POLICY Within one (1) year after the date of Closing, Maronda,

    and one (1) time only, will re-cement a seam that has lifted.

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    Separation of Floor Tiles: The separation of floor tiles may occur. This is most likely to occur

    near heat registers or at the outside walls of a room. Also, expansion and contraction of

    underlayment and the tiles themselves cause separation.

    MARONDA SERVICE POLICY Maronda will reinstall any loose tiles one (1) time only,

    as so noted on the Final Inspection Report at the time Maronda completes such Final

    Inspection Report items. After such time, an Owner will be responsible for the repair

    and/or replacement of floor tiles. If an Owner elects to have Maronda replace any floor

    tiles as shown on a Final Inspection Report or otherwise, Owner understands that Maronda

    is not responsible for any discrepancies based on the fact that such replaced tile(s) may not

    exactly match other tiles when installed.

    Ridging of Underlayment: Maronda sands and fills underlayment joints in order to minimize

    ridges showing through.

    Depressions and/or Ridges: Depressions and/or ridges may appear in the resilient flooring due to

    slight sub-floor irregularities.

    MARONDA SERVICE POLICY Within one (1) year after the date of Closing, Maronda

    will repair depressions and/or ridges in resilient flooring only if such defect represents a

    structural problem rather than a cosmetic problem. In addition, if resilient flooring lifts,bubbles or becomes unglued, Maronda will repair and/or replace the affected area within

    one (1) year after the date of Closing. If Maronda so replaces and/or repairs any resilient

    flooring, Maronda is not responsible for any discrepancies based on the fact that such

    replacement or repaired flooring may not exactly match the other flooring. Further,

    Maronda is not responsible for discontinued patterns or color variation in the resilient

    flooring when repairs are made. Finally, Maronda is not responsible for repairing

    indentations and/or markings in resilient floors caused by Owners activities including,

    without limitation, furniture, appliances and high-heeled shoes.

    17. ROOFS,GUTTERS AND DOWNSPOUTS

    Roof shingles may be warranted by their manufacturers. Read carefully the manufacturers

    operating instructions, warranties, and other papers provided. If necessary, an Owner should mailany return postcards or documents to record the applicable manufacturers warranties.

    Also, roof shingles may be lifted by strong winds or other conditions. Special care should be

    taken to avoid damaging a roof (surface or flashings) when installing television or radio antennas.

    In addition, gutters and downspouts should be kept clear of tree limbs, leaves, balls, ice build up,

    and other obstructions that will stop the downspout from functioning properly.

    MARONDA SERVICE POLICY Under normal weather conditions, Maronda will repair

    and/or replace roofing shingles that leak or are damaged by wind within one (1) year after

    the date of Closing. However, Maronda will not be responsible for repairing and/or

    replacing roofing shingles that leak or are damaged in cases of severe weather conditions

    such as ice build up, high winds, abnormal storms, tornadoes, etc., or the Owners ownnegligence. Maronda will only repair gutter leaks as so noted on the Final Inspection

    Report at the time that Maronda completes such Final Inspection Report items. After such

    time, Owner will be responsible for any and all gutter repair and/or replacement.

    18. SIDING, (ALUMINUM,WOOD ORVINYL)

    Aluminum Or Vinyl Siding: All siding manufacturers have their own recommended ways of

    caring for their siding. An Owner should contact a Maronda Service Manager if such Owner

    needs the name and address of a siding manufacturer. It is normal for siding to expand and

    contract with temperature changes, often resulting in "creaking" noises.

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    Wood Siding and Wood Trim: An exterior, solid body stain may have been used to finish any

    wood siding or wood trim on a House. Any finish will begin to show its age after exposure to the

    sun and weather. The weathering process gradually erodes the finish, with the life of the finish

    depending upon the House location and severity of exposure. The timely re-staining and re-

    caulking of all wood siding or wood trim is recommended. In order to maintain the desired color,

    an Owner will have to re-stain the wood siding or wood trim from time to time.

    MARONDA SERVICE POLICY - Maronda will repair and/or replace siding (wood, vinyl,

    aluminum or otherwise) as so noted on the Pre-Settlement Inspection Report at the time

    that Maronda completes such Pre-Settlement Inspection items. Maronda is not responsible

    for repairing and/or replacing any siding (wood, vinyl, aluminum or otherwise) after the

    Pre-Settlement Inspection. After such time, the Owner will be responsible for all such

    repairs.

    19. WALKS,DRIVEWAYS,PORCHES,STEPS

    Concrete: There are inherent problems associated with the concrete such as cracking, break-up

    and other deterioration. It is impossible for Maronda to prevent such cracking, break-up and other

    deterioration in concrete walks, driveways, porches, steps, etc. Severe frost, unequal sub grade

    settlement, sewers, water ditches, and aggravation from use of salt and other "de-icing" chemicals

    for melting ice and snow are often cause and accelerate such pitting, scaling, cracking, break-upand other deterioration of concrete.

    Changing temperatures may also cause porch posts to become loose and patios and walks to lift,

    even though Maronda may have installed piers and rods for support.

    MARONDA SERVICE POLICY Maronda will shim and re-nail the trim along the

    bottom of any loose porch posts as noted on the Final Inspection Report at the time that

    Maronda so completes such Final Inspection Report items. After such time, the Owner will

    be responsible for all such repairs.

    After the date of Closing, Maronda will not be responsible for repairing any cracking,

    breaking-up or other deterioration that may occur in any concrete walks, driveways,porches, or steps of a House. There are surface treatments available which an Owner

    should apply to help protect the exterior concrete from the occurrence of such conditions.

    Asphalt Driveways: If a House is built with an asphalt driveway, a slag base and binder and a

    finish coat of asphalt will be installed prior to the date of Closing, weather conditions permitting.

    It is important that no one drives or parks heavy vehicles on an asphalt driveway for at least thirty

    (30) days or until such time that the driveway has cured.

    Maronda is not responsible for any areas of asphalt that are damaged by the Owners activities,

    including without limitation, gasoline, oil, or as a result of holes or gouges caused by sharp

    objects such as outdoor furniture legs and bicycle kickstands, or by vehicles parked over long

    periods of time. Automobile power steering can also cause holes or gouges in a driveway if a caris steered while standing still in hot weather. Maronda suggests that Owners apply a driveway

    sealer to help improve durability and appearance. An Owner should wash off spots of oil,

    gasoline or similar substance from asphalt with sudsy water and rinse. Where sewer and grating

    appear in driveways, the Owner is responsible for keeping lines clear. If a utility company or

    someone other than Maronda digs a ditch across a Lot or driveway in order to put in a utility line,

    Maronda will not be responsible for repairing such damage.

    MARONDA SERVICE POLICYIf necessary, Maronda will patch/fill any sunken spots of

    an asphalt driveway that are two inches (2) deep or more, however one (1) time only and

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    only within one (1) year after the date of Closing. Under no circumstance will Maronda be

    responsible for resurfacing any portion of the driveway, other than as necessarily

    determined by Maronda, to so repair the sunken spots.

    21. WATERPROOFING

    Owners should avoid planting shrubbery or plants closer than three (3) feet from the foundation

    of a House and should not water shrubbery or plants towards the foundation so as to avoid water

    from running towards a House. Soil should be packed and banked so that water will drain away

    from a House.

    MARONDA SERVICE POLICY Within one (1) year after the date of Closing, Maronda

    will take all reasonable action to prevent a wet basement within a House upon the report of

    the same from an Owner. A wet basement is defined to be water running on the floor

    (not so caused by the Owner); a wet basement does not include moisture caused by

    condensation or rains or lawn sprinklers hitting the above-grade foundation. Maronda will

    not be responsible for repair or replacement of any treatment to the basement walls such as

    painting, paneling or tile, nor will Maronda be responsible for any damage to personal

    items within a House. Within such one-year period, Maronda, one (1) time only, may

    supply an Owner with necessary fill dirt and/or soil for any sunken areas on the Lot that

    occur from settling. Maronda will deliver such necessary fill dirt and/or soil to a House;

    however, Maronda will NOT supply any labor for the placement and disbursement of suchfill dirt and/or soil on the Lot.

    22. WINDOWS

    Windows may collect moisture on the surface, which an Owner should occasionally wipe off.

    Some windows may be warranted by their manufacturers. Read carefully the manufacturers

    operating instructions, warranties, and other papers provided. If necessary, an Owner should mail

    any return postcards or documents to record the applicable manufacturers warranties

    MARONDA SERVICE POLICY Maronda will replace any broken or cracked glass, or

    replace any damaged aluminum or vinyl of any windows within a House as so noted on the

    Pre-Settlement Inspection Report at the time that Maronda completes such Pre-Settlement

    Inspection items. After such time, the Owner will be responsible for all such repairs.

    23. GARAGE DOORS

    Garage doors are large moving objects and therefore periodic maintenance. Operate the garage

    door only when properly adjusted and free of obstructions. Garage doors may be under extreme

    spring tension, and as a result, repairs and adjustments (especially to cables and spring assembly)

    can be hazardous and should be performed by qualified persons.

    MARONDA SERVICE POLICY Maronda will repair or otherwise adjust garage doors

    as necessary for proper functioning within one (1) year after the date of Closing.

    Notwithstanding, if Owner installs or causes to be installed an electric garage door opener,

    then Maronda will have no responsibilities or obligations to repair or otherwise adjust any

    such garage door.

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    LIMITED WARRANTY DISCLAIMER:THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER GUARANTEES AND

    WARRANTIES, EXPRESSED OR IMPLIED. MARONDA MAKES NO OTHER

    REPRESENTATION OR WARRANTY OF ANY KIND TO THE OWNER WITH RESPECT

    TO THE LOT, THE HOUSE OR ANY ELEMENT OR COMPONENT THEREOF, EITHER

    EXPRESS OR IMPLIED.

    MARONDA DISCLAIMS AND OWNER WAIVES, ALL WARRANTIES, EXPRESS OR

    IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF GOOD

    WORKMANSHIP, HABITABILITY, MERCHANTABILITY, AND FITNESS OF PURPOSE,

    AND INCLUDING ANY WARRANTIES THAT COULD BE CONSTRUED TO COVER THE

    PRESENCE OF MOLD, RADON OR OTHER ENVIRONMENTAL POLLUTANTS. THE

    ONLY WARRANTIES MARONDA PROVIDES TO OWNER ARE CONTAINED IN THE

    LIMITED WARRANTY. THE FOREGOING EXPRESSED WARRANTIES ARE

    ACCEPTED BY OWNER IN LIEU OF ALL OTHER WARRANTIES EXPRESSED AND

    IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF

    WORKMANLIKE CONSTRUCTION, AND ALL OTHER DUTIES IMPOSED BY LAW

    TO COMPLETE CONSTRUCTION IN A WORKMANLIKE MANNER. IN ADDITION,

    OWNER WAIVES ANY AND ALL NEGLIGENCE, EX CONTRACTU AND TORT

    CLAIMS AND ANY AND ALL CLAIMS RELATED TO BREACH OF IMPLIED

    WARRANTY, INCLUDING WITHOUT LIMITATION, NEGLIGENCE CLAIMS,

    PERSONAL OR BODILY INJURY CLAIMS OR EMOTIONAL DISTRESS CLAIMS.

    RADON DISCLAIMER:

    Radon is a naturally occurring, colorless and odorless gas that is caused by the natural decay of

    radioactive radium and uranium. In the decay process, these two elements produce radon gas. The

    gas may migrate through the soil and diffuse from the ground and be released into the

    atmosphere. Since radium is contained in the earth's crust and dissolves readily in water, radon

    can be found virtually everywhere. Studies suggest that prolonged indoor exposure to high levels

    of radon gas may result in adverse health consequences. Because of the multitude of factors

    involved, it is difficult to predict whether a residence may be subject to high radon levels, unless

    tests to determine the actual concentrations are conducted on a completed structure. The United

    States Environment Protection Agency (EPA) and the Department of Energy have conductedextensive investigations regarding this matter. The EPA has issued 'A Citizens Guide to Radon",

    a copy of which can be obtained through the EPA. This guide explains among other things what

    the owner of a home should do upon receiving the results of a radon test. Maronda does not claim

    or possess any special expertise in the measurement or reduction of radon, nor does Maronda

    provide any advice to Owners as to acceptable levels or possible health hazards of the gas. The

    EPA has issued a technical guidance manual for new home construction. Since no known

    construction technique is foolproof, Maronda assumes no responsibility for the reduction of radon

    gas levels in the House. If Maronda makes available to an Owner any optional construction

    packages, Maronda cannot be certain of and does not warrant the effectiveness of any optional

    package. Maronda makes no representation or warranty as to the presence or lack of radon or

    other hazardous environmental condition, or as to the effect of radon or any such condition on the

    House or residents.

    MOLD DISCLAIMER:

    Mold is a naturally occurring micro-organism commonly existing in the indoor and outdoor air.

    Mold spores may enter a home through open doorways, windows, heating, ventilation and air

    conditioning systems, air infiltration, by attaching to a persons skin, clothing or other

    belongings, or by attaching to fur of a pet. To grow, mold needs a food source such as paper,

    wood, dirt or other organic material; a source of moisture; and a suitable temperature, generally in

    the range of 40 degrees to 100 degrees Fahrenheit. Since there is no practical way to eliminate allmold and mold spores inside a home, the best way to control indoor mold growth is to control

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    moisture. Regular cleaning and adequate air circulation and ventilation also may help keep mold

    from growing. To the best of Marondas understanding, there are no governmental established

    standards for permissible indoor levels of mold. It has been reported that mold exposure may

    cause health problems, particularly persons with immune system problems, allergies or lung

    disease, young children, pregnant women and elderly persons. Maronda has no expertise in the

    detection, identification, remediation or possible health consequences of mold. Maronda makes

    no representations of any kind that the House is constructed or warranted to be free from mold at

    the time of Closing or at anytime thereafter. As a homeowner, an Owner is responsible for

    periodically inspecting the House for plumbing leaks, visible evidence of excessive moisture or

    mold growth and performing routine maintenance on the House in order to keep the House in

    good repair and condition. An Owner should contact Maronda immediately if it appears

    abnormal amounts of moisture are accumulating in the House, if a water leak is discovered or

    mold is found.

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    WARRANTY CLAIMS:

    Notification to Maronda: As part of this Limited Warranty, Maronda reserves the right to

    inspect any concerns or issues that the Owner believes exists regarding the House or Lot and to

    determine the appropriate course of action. Accordingly, to the extent that the Owner believes

    there is an issue or concern regarding the House or Lot, the Owner must promptly notify Maronda

    in writing of the nature of the claim and provide Maronda with a reasonable opportunity to

    inspect and determine the appropriate course of action.

    Failure to provide notice and opportunity to Maronda of the claim or concern will waive all rights

    and claims an Owner has or might have against Maronda under this Limited Warranty, including,

    without limitation, all claims for all damages, losses, expenses and any and all costs of repair or

    alteration. In addition, if an Owner denies Maronda access to the Property or refuses or prohibits

    Maronda from being able to perform any repairs or warranty obligations, and such interference

    continues for more than fifteen (15) continuous days, Maronda will be relieved of any and all

    liability and obligations under this Limited Warranty and this Limited Warranty will become null

    and void. In such case, Owner will be deemed to have waived any and all claims and rights

    against Maronda, including without limitation, all claims, damages, losses, expenses and any and

    all costs of repair or alteration.

    In the event of an emergency situation in which there is no time to notify Maronda of the concern

    without risk of injury to a person or property, the Owner may take a course of action to remedy

    the emergency situation. However, the Owner must then promptly notify Maronda of the concern

    and provide Maronda with the opportunity to inspect and determine the appropriate course of

    action.

    OHIO LAW CONTAINS IMPORTANT REQUIREMENTS THAT OWNER MUST FOLLOW

    BEFORE OWNER MAY FILE A LAWSUIT OR COMMENCE ARBITRATION

    PROCEEDINGS FOR DEFECTIVE CONSTRUCTION AGAINST MARONDA. AT LEAST

    SIXTY (60) DAYS BEFORE FILING SUCH A LAWSUIT OR COMMENCING

    ARBITRATION PROCEEDINGS, AN OWNER MUST PROVIDE MARONDA WITH A

    WRITTEN NOTICE OF THE CONDITIONS SUCH OWNER ALLEGES ARE DEFECTIVE.UNDER CHAPTER 1312 OF THE OHIO REVISED CODE, MARONDA HAS AN

    OPPORTUNITY TO OFFER TO REPAIR OR PAY FOR THE DEFECTS. OWNER IS NOT

    OBLIGATED TO ACCEPT ANY OFFER MARONDA MAKES. THERE ARE STRICT

    DEADLINES AND PROCEDURES UNDER STATE LAW, AND FAILURE TO FOLLOW

    THEM MAY AFFECT OWNERS ABILITY TO FILE A LAWSUIT OR COMMENCE

    ARBITRATION PROCEEDINGS.

    Certificate of Occupancy/Building Standards: A Certificate of Occupancy for a House issued

    by the building department in the applicable jurisdiction where the House is located is conclusive

    proof that Maronda has fully complied with the building code applicable to the House in such

    applicable jurisdiction as of the date of Closing. The standard that applies to any work performed

    by Maronda pursuant to this Limited Warranty for the Property is the Building IndustryAssociation of Central Ohio standard in effect on the date of Closing.

    Mandatory Binding Arbitration: Any and all claims or disputes between Owner and Maronda,

    or parties acting on Maronda's behalf, arising out of or relating, directly or indirectly, to this

    Limited Warranty, the Lot or the House or construction thereof, whether in tort or in contract,

    relating in anyway to the development, design, construction, workmanship, building techniques

    and related elements (if any), or the marketing, financing, sale or conveyance of title will be

    exclusively resolved by binding arbitration held in either Franklin County, Ohio or in the county

    where the Property is located. Binding arbitration will be the sole and exclusive remedy for

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    resolving any and all disputes between Owner and Maronda. The arbitration will be conducted by

    American Arbitration Association according to the real estate industry arbitration rules or such

    other reputable alternative dispute arbitration service as mutually agreed upon by Owner and

    Maronda at the time the request for arbitration is submitted. The rules and procedures of the

    designated arbitration organization that are in effect at the time the request for arbitration is

    submitted, will be followed. The award of the arbitrator will be final and binding and may be

    entered as a judgment in any court of competent jurisdiction. Each party will bear its own

    attorneys fees and costs (including expert costs) for the arbitration. The arbitration filing fee and

    any other fees of the arbitration service, including but not limited to the arbitrators' fees will be

    divided and paid equally as between Owner and Maronda. Notwithstanding the foregoing, if the

    amount in controversy is within the jurisdictional limit of the small claims court, to reduce

    expenses Owner and Maronda have the option to prosecute the dispute through small claims court

    in lieu of arbitration.

    Governing Law; Jury Waiver: The laws of the State of Ohio will govern the construction and

    interpretation of this Limited Warranty, and in the event of litigation regarding the performance

    or enforcement of this Limited Warranty, such litigation will take place in the applicable courts

    located either in Franklin County, Ohio or in the county where the Property is located.

    FURTHER, OWNER WAIVES THE RIGHT TO TRIAL BY JURY IN THE EVENT OF

    LITIGATION REGARDING THE PERFORMANCE OR ENFORCEMENT OF THIS

    LIMITED WARRANTY. THIS WAIVER INCLUDES, BUT IS NOT LIMITED TO, ALLISSUES: (1) INVOLVING THE INTERPRETATION OF THIS LIMITED WARRANTY OR

    ANY DOCUMENT SUPPLEMENTAL TO OR RELATED TO THE CONTENTS OF THIS

    LIMITED WARRANTY; (2) REGARDING CONSTRUCTION MATTERS OF THE HOUSE

    AND/OR IMPROVEMENTS TO THE LOT, BEFORE OR AFTER THEIR COMPLETION;

    AND (3) REGARDING ACTS OR OMISSIONS COMMITTED OR OMITTED BY

    MARONDA.

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    NOTES

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    NOTES

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    NOTES