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Nisha Prasad SF Consultant Email: [email protected] Contact No: +91 9573463627 Introduction

Nisha_Prasad_2016

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Page 1: Nisha_Prasad_2016

Nisha Prasad SF Consultant

Email: [email protected] No: +91 9573463627

Page 2: Nisha_Prasad_2016

Introduction

Certified SuccessFactors solution architect

Successfactors –Certified & Experience in RMK, RCM, Onboarding etc

Robust in E2E process consulting includes – Scoping, Pre-kickoff, Kickoff, Pre-

implementation studies & workshops, Business requirement gathering, CR, Gap

analysis, configurations, UAT, Cutover activities & final deployment.

Assisted over 1000+ customers within SuccessFactors for BizX environment during the

tenure at SAP India Pvt Ltd, which includes Implementation and Post Production

Support in Success Factors.

First to become Recruitment Champion for India Location (SAP Labs).

Proficient in independently configuring the settings in SuccessFactor's Recruitment

Execution and Onboarding.

Having excellent communication and presentation skills and a good team player.

Work experiences

NGA HR India Pvt Ltd

Dec 2014 – Till date

Role summary

Leading Successfactors competency. SME for RMK, RCM, Onboarding modules. SPOC to resolve customer requirements.

Configuration development as per the client requirements in Successfactors RMK, RCM, Onboarding Modules

Developed Functional Design documents, Configuration documents during implementation of SF Modules

Working with Pre-sales team

Page 3: Nisha_Prasad_2016

Introduction

Certified SuccessFactors solution architect

Successfactors –Certified & Experience in RMK, RCM, Onboarding etc

Robust in E2E process consulting includes – Scoping, Pre-kickoff, Kickoff, Pre-

implementation studies & workshops, Business requirement gathering, CR, Gap

analysis, configurations, UAT, Cutover activities & final deployment.

Assisted over 1000+ customers within SuccessFactors for BizX environment during the

tenure at SAP India Pvt Ltd, which includes Implementation and Post Production

Support in Success Factors.

First to become Recruitment Champion for India Location (SAP Labs).

Proficient in independently configuring the settings in SuccessFactor's Recruitment

Execution and Onboarding.

Having excellent communication and presentation skills and a good team player.

Project Details

Project Name: TelkomDuration June 2016 – Till date

Functional Skills Functional Consultant- Onboarding

Project Name: ZaluvidaDuration February 2016 – Till date

Functional Skills Functional Consultant- RCM & OnBoarding

Page 4: Nisha_Prasad_2016

Introduction

Certified SuccessFactors solution architect

Successfactors –Certified & Experience in RMK, RCM, Onboarding etc

Robust in E2E process consulting includes – Scoping, Pre-kickoff, Kickoff, Pre-

implementation studies & workshops, Business requirement gathering, CR, Gap

analysis, configurations, UAT, Cutover activities & final deployment.

Assisted over 1000+ customers within SuccessFactors for BizX environment during the

tenure at SAP India Pvt Ltd, which includes Implementation and Post Production

Support in Success Factors.

First to become Recruitment Champion for India Location (SAP Labs).

Proficient in independently configuring the settings in SuccessFactor's Recruitment

Execution and Onboarding.

Having excellent communication and presentation skills and a good team player.

Project Name: SeawayDuration April 2016- till date

Functional Skills Functional Consultant- RCM & OnBoarding

Project Name: CERNDuration January 2016– April 2016

Functional Skills Functional Consultant- Pre- Sales Team

Page 5: Nisha_Prasad_2016

Introduction

Certified SuccessFactors solution architect

Successfactors –Certified & Experience in RMK, RCM, Onboarding etc

Robust in E2E process consulting includes – Scoping, Pre-kickoff, Kickoff, Pre-

implementation studies & workshops, Business requirement gathering, CR, Gap

analysis, configurations, UAT, Cutover activities & final deployment.

Assisted over 1000+ customers within SuccessFactors for BizX environment during the

tenure at SAP India Pvt Ltd, which includes Implementation and Post Production

Support in Success Factors.

First to become Recruitment Champion for India Location (SAP Labs).

Proficient in independently configuring the settings in SuccessFactor's Recruitment

Execution and Onboarding.

Having excellent communication and presentation skills and a good team player.

Project Name: AvayaDuration October 2015– March 2016

Functional Skills Functional Consultant- RMK & OnBoarding

Project Name: Corrs Chambers WestgarthDuration February 2016- February 2016

Functional Skills Consultant- Recruitment

Page 6: Nisha_Prasad_2016

Introduction

Certified SuccessFactors solution architect

Successfactors –Certified & Experience in RMK, RCM, Onboarding etc

Robust in E2E process consulting includes – Scoping, Pre-kickoff, Kickoff, Pre-

implementation studies & workshops, Business requirement gathering, CR, Gap

analysis, configurations, UAT, Cutover activities & final deployment.

Assisted over 1000+ customers within SuccessFactors for BizX environment during the

tenure at SAP India Pvt Ltd, which includes Implementation and Post Production

Support in Success Factors.

First to become Recruitment Champion for India Location (SAP Labs).

Proficient in independently configuring the settings in SuccessFactor's Recruitment

Execution and Onboarding.

Having excellent communication and presentation skills and a good team player.

Project Name: TenovaDuration April 2015 - December 2015

Functional Skills Consultant- Recruitment (E2E), PM, GM & Succession Support

Project Name: Tenova, Heineken, GPTDuration December 2014 – April 2015

Page 7: Nisha_Prasad_2016

Introduction

Certified SuccessFactors solution architect

Successfactors –Certified & Experience in RMK, RCM, Onboarding etc

Robust in E2E process consulting includes – Scoping, Pre-kickoff, Kickoff, Pre-

implementation studies & workshops, Business requirement gathering, CR, Gap

analysis, configurations, UAT, Cutover activities & final deployment.

Assisted over 1000+ customers within SuccessFactors for BizX environment during the

tenure at SAP India Pvt Ltd, which includes Implementation and Post Production

Support in Success Factors.

First to become Recruitment Champion for India Location (SAP Labs).

Proficient in independently configuring the settings in SuccessFactor's Recruitment

Execution and Onboarding.

Having excellent communication and presentation skills and a good team player.

Functional Skills Project Implementation- Support

Page 8: Nisha_Prasad_2016

Introduction

Certified SuccessFactors solution architect

Successfactors –Certified & Experience in RMK, RCM, Onboarding etc

Robust in E2E process consulting includes – Scoping, Pre-kickoff, Kickoff, Pre-

implementation studies & workshops, Business requirement gathering, CR, Gap

analysis, configurations, UAT, Cutover activities & final deployment.

Assisted over 1000+ customers within SuccessFactors for BizX environment during the

tenure at SAP India Pvt Ltd, which includes Implementation and Post Production

Support in Success Factors.

First to become Recruitment Champion for India Location (SAP Labs).

Proficient in independently configuring the settings in SuccessFactor's Recruitment

Execution and Onboarding.

Having excellent communication and presentation skills and a good team player.

SAP Labs India Pvt Ltd

October 2012 – November 2014

• Worked with SAP Labs Pvt.ltd. Bangalore, India as SME

• Performed the tasks related SuccessFactors Recruiting module .Coordinated with SAP’s implementation partners to understand the requirement/business of customer. Also helped them to implement the product. Provided telephone and email support for both application usage and technical issues in the following areas –Recruiting Execution, Recruiting Management, Recruiting Marketing ,Performance and Goals.

Roles and responsibilities• Coordinate with teams and Clients globally to provide technical assistance and support to ensure

the issues are resolved successfully.• Analyze and Troubleshoot customer problems to identify solutions or software defects.

Page 9: Nisha_Prasad_2016

Introduction

Certified SuccessFactors solution architect

Successfactors –Certified & Experience in RMK, RCM, Onboarding etc

Robust in E2E process consulting includes – Scoping, Pre-kickoff, Kickoff, Pre-

implementation studies & workshops, Business requirement gathering, CR, Gap

analysis, configurations, UAT, Cutover activities & final deployment.

Assisted over 1000+ customers within SuccessFactors for BizX environment during the

tenure at SAP India Pvt Ltd, which includes Implementation and Post Production

Support in Success Factors.

First to become Recruitment Champion for India Location (SAP Labs).

Proficient in independently configuring the settings in SuccessFactor's Recruitment

Execution and Onboarding.

Having excellent communication and presentation skills and a good team player.

• Increase efficiency by the use of CRM software to track internal and external customer interactions.• Quality Assurance testing for new releases.• Monitor the product issues from initiation through closure interfacing with external customers or

internal field people on technical matters as needed.• Facilitate communication of product and company information to the client.• Regularly engage with senior leadership teams in the organization and provided solutions for

Clients to ensure the issues are closed in a timely manner.• Understand, troubleshoot, and resolve customization, connectors, and installation, configuration,

upgrade/update and migration issues.• Analyze issues to improve customer experience to provide feedback to engineering teams as

appropriate to arrive at resolutions within the TAT.• Coordinate with other internal departments globally including Engineering, Product Operations and

Production Support to identify defects and resolve issues.• Mentor colleagues in methodology and providing solutions while encouraging best practices in

providing service and support.• Coaching and training to Team members to enhance and provide product & domain knowledge as

needed.

Page 10: Nisha_Prasad_2016

Introduction

Certified SuccessFactors solution architect

Successfactors –Certified & Experience in RMK, RCM, Onboarding etc

Robust in E2E process consulting includes – Scoping, Pre-kickoff, Kickoff, Pre-

implementation studies & workshops, Business requirement gathering, CR, Gap

analysis, configurations, UAT, Cutover activities & final deployment.

Assisted over 1000+ customers within SuccessFactors for BizX environment during the

tenure at SAP India Pvt Ltd, which includes Implementation and Post Production

Support in Success Factors.

First to become Recruitment Champion for India Location (SAP Labs).

Proficient in independently configuring the settings in SuccessFactor's Recruitment

Execution and Onboarding.

Having excellent communication and presentation skills and a good team player.

Page 11: Nisha_Prasad_2016

Educations

From Until Education Education level Local level

June 2004 June 2008 BE in Computer Science

Bachelor Bachelor of Engineering

Courses

From Until Training institute Course

January 2016 February 2016 Self Learning Onboarding

January 2014 February 2014 SAP LABS Success Factors Recruiting Marketing Mastery Training

February 2013 March 2013 SAP LABS Success Factors Recruiting Mastery Training

November 2012 November 2012 SAP LABS Success Factors Introduction to Mastery

May 2009 May 2010 NIIT Technologies SCJP (Sun certified java programmer)

Page 12: Nisha_Prasad_2016

Language skills

Language Writing Conversation

Hindi

English

Personal Information

Gender: Female

Language Proficiency: English, Hindi

Mailing Address: Regent Park Apartment, Serilingampally, Hyderabad-19, India