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Emergency Services Professional
Nicholas J.Donaldson
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Technical
Expertise:
Sunguard OSSI Visual CAD
TalonOmnipoint Focal Instant Retrieval
Message Switch MCT
Sentinel 911
Basic LEINCCTV Surveillance Fixed/PTZNCIC CertifiedCamera
Operation/Installation
Video ReviewGrinelle Alarm Panels
Dispatcherof the Year:2011, 2008, & 2007
Going Beyond the
the Call of Duty:
Recognized Twice by
County Commission
ConsistentPerfect Attendance
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A reliable, knowledgeable professionalwith demonstrated
integrity & diversityof experience.
Effective working independently or aspart of a multi-faceted
team.
Member of the Michigan Association ofHostage Negotiators.
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JUL 10 - Present
MAY 00 - AUG 02
SEP 00 - AUG 04
OCT 03 - NOV 05
AUG 04 - Present
OCT 05 - Present
Intelligence Officer & Crisis Negotiator
911 Dispatcher
Fire Captain & Training Officer
Firefighter/EMT
Loss Prevention Manager
Security & Surveillance Officer
Reserve Police Officer
DEC 01 - Present
nickdonaldson.wordpress.com
Professional Experience At-A-Glance
[email protected]
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Career Highlights
Education
Professional Experience
Dispatcher Training & Professional Development
Certifications
Associate in Fire Science Degree - Mid Michigan Community
College - In Progress
Inducted into the Alpha Omicron Omicron Chapter of Phi Theta
Kappa International Honor Society
Intelligence Officer & Crisis Negotiator for the Emergency
Services Team of Isabella County. The first and
only dispatcher appointed to this team.
Certified Advanced Emergency Medical Dispatcher with Honors
distinction.
Completion of FBI 40 Hour Hostage Negotiator School.
Trained as a Fusion Liaison Officer through the Michigan
Intelligence Operations Center.
911 Dispatcher - Central Dispatch of Isabella County
Receiving emergency and non-emergency calls, interviewing
calllers for incident information,
dispatching appropriate units, & assistaing with policy
reviews.
Fire Captain & Training Officer - Lee Township Fire
Department
Developing and implementing training for firefighters and
community agencies. Recruiting,
interviewing, and peer mentoring.
Firefighter/EMT - Shepherd Tri Township Fire Department
Responding to fires, medical emergencies, & hazardous
materials; peer mentoring.
Loss Prevention Manager - Kmart
Executing health and safety inspections, auditing transactions,
apprehending shoplifters, and
performing interrogation during embezzlement cases.
Security & Surveillance Officer - Soaring Eagle Casino &
Resort
Monitoring over 300 CCTV cameras including fixed and PTZ and
performing mobile patrol.
Reserve Police Officer - Shepherd Police Department
Assisting certified police officers with duties such as road and
foot patrol and crowd control.
NCIC - LEIN - EMT - EMD - CPR - Firefighter I & II - Fire
Officer I, II, & III - HAZMAT
2005 - Present
2004 - Present
2001 - Present
2003 - 2005
2000 - 2004
2000 - 2002
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Advanced Dispatch
9-1-1- Liability
Active Shooter Incidents
FBI Hostage Negotiator School
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Professional Dispatchers
Crisis Communications
Protecting Law EnforcementCriminal Intelligence Systems
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Suicide Intervention
Domestic Violence
Officer Down
Mental Preparedness
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Emergency Services Professional
Nicholas J.Donaldson
[email protected]
