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Page 1: No Slide Title · Business Intelligence Team Business Intelligence Analytics Team Enterprise Analytics Competency Center Completed In Progress Future Prior 2004 2004/2007 2008/2011
Page 2: No Slide Title · Business Intelligence Team Business Intelligence Analytics Team Enterprise Analytics Competency Center Completed In Progress Future Prior 2004 2004/2007 2008/2011
Page 3: No Slide Title · Business Intelligence Team Business Intelligence Analytics Team Enterprise Analytics Competency Center Completed In Progress Future Prior 2004 2004/2007 2008/2011

Agenda Introduction of the Panelist

Subject Introduction

Panelist discussion on how they use Using Business Intelligence to Drive Value Based Care.

Open discussion around how BI tools will help enhance Value based/Quality Based financial models.

Questions from the audience

Page 4: No Slide Title · Business Intelligence Team Business Intelligence Analytics Team Enterprise Analytics Competency Center Completed In Progress Future Prior 2004 2004/2007 2008/2011

Agenda Introduction of the Panelist

Subject Introduction

Panelist discussion on how they use Using Business Intelligence to Drive Value Based Care.

Open discussion around how BI tools will help enhance Value based/Quality Based financial models.

Questions from the audience

Page 5: No Slide Title · Business Intelligence Team Business Intelligence Analytics Team Enterprise Analytics Competency Center Completed In Progress Future Prior 2004 2004/2007 2008/2011

Speakers Moderator: Mark R. Anderson, CEO, AC Group, Inc.

Panelist:

Robert Lynn Ryan, Sr. Financial Consultant, Sinclair Advisory Group

S. Nicholas Desai, Chief Medical Information Officer, Houston Methodist

Page 6: No Slide Title · Business Intelligence Team Business Intelligence Analytics Team Enterprise Analytics Competency Center Completed In Progress Future Prior 2004 2004/2007 2008/2011

Today’s industry expert:

Mark Anderson, FHIMSS, CPHIMS, is a leading expert inACOs and physician practice management best practices.

• 40+ years in healthcare IT

• CIO at 4 IDNs

• Spent over $2B in HCIT

• National speaker > 1,000 sessions since 2001

• Advisor to the numerous medical societies

• Consultant to over 25,000 physicians and over 200 hospitals

• Annual survey of top hospital and physician-based EHR products by function, size, end-user satisfaction, price, and ability to affect change

• Expert witness on numerous legal cases involving HCIT software

Page 7: No Slide Title · Business Intelligence Team Business Intelligence Analytics Team Enterprise Analytics Competency Center Completed In Progress Future Prior 2004 2004/2007 2008/2011

Prior Experience with BI Developed Quality/Outcomes reporting program for a 2,300

provider IPA with 7 different EHRs – 10 hospital system in upper NY built around expanding BI tools to identify and measure gaps in care for over 500,000 cover lives.

Conducted the same type of project for a 2,000 provider IPA with 9 Hospitals and 23 EHRs in Southern Calif.

Current working with 18 different ACO/MSO/IPAs regarding enhance VBR modeling based on advanced BI tools, Care Coordination, and Patient Engagement

Page 8: No Slide Title · Business Intelligence Team Business Intelligence Analytics Team Enterprise Analytics Competency Center Completed In Progress Future Prior 2004 2004/2007 2008/2011

Panelist: Robert Lynn Ryan, Sr. Senior Financial Consultant, at Sinclair Advisory

Group based in the Washington, DC area.

Extracts intelligence from large health system databases to analyze costs, employee resource allocation across departments and other efficiency metrics that allows him and his team to streamline organizations and maximize productivity and financial performance.

Page 9: No Slide Title · Business Intelligence Team Business Intelligence Analytics Team Enterprise Analytics Competency Center Completed In Progress Future Prior 2004 2004/2007 2008/2011

Panelist: Robert Lynn Ryan, Sr. Prior to his current role, Lynn had a long career at the Veterans

Health Administration where most recently he served as

Chief Financial Officer and Deputy Network Director, for the South Central VA Health Care Network

10 medical centers and 65 free standing community based outpatient clinics spread

7 states with a budget exceeding

$4 Billion and over

20,000 employees.

Since his retirement from VA he has been a consultant both in the public and private sectors. He holds a B.S. in accounting from the University of Alabama.

Page 10: No Slide Title · Business Intelligence Team Business Intelligence Analytics Team Enterprise Analytics Competency Center Completed In Progress Future Prior 2004 2004/2007 2008/2011

Lynn RyanOverall program responsibility for:

Finance and Budget Capital Asset Investment Strategic Planning Human ResourcesEnvironment of Care Employee SafetyLogistics CompliancePurchase Care

Executive in charge of $365M purchased care program and payment center processing over one million claims annually

Member of National Finance and Capital Asset Planning Committees

Page 11: No Slide Title · Business Intelligence Team Business Intelligence Analytics Team Enterprise Analytics Competency Center Completed In Progress Future Prior 2004 2004/2007 2008/2011

Panelist: Dr. S. Nicholas Desai

15+ years healthcare administrative, IT, and clinical experience

Practicing foot & ankle surgery in the Houston Metropolitan area for over 15 years

Currently also serves as the System Chief Medical Information Officer for Houston Methodist.

Page 12: No Slide Title · Business Intelligence Team Business Intelligence Analytics Team Enterprise Analytics Competency Center Completed In Progress Future Prior 2004 2004/2007 2008/2011

Agenda Introduction of the Panelist

Subject Introduction

Panelist discussion on how they use Using Business Intelligence to Drive Value Based Care.

Open discussion around how BI tools will help enhance Value based/Quality Based financial models.

Questions from the audience

Page 13: No Slide Title · Business Intelligence Team Business Intelligence Analytics Team Enterprise Analytics Competency Center Completed In Progress Future Prior 2004 2004/2007 2008/2011

13

Page 15: No Slide Title · Business Intelligence Team Business Intelligence Analytics Team Enterprise Analytics Competency Center Completed In Progress Future Prior 2004 2004/2007 2008/2011

Chronic Diseases Specific diseases

Obesity

Diabetes

Depression and other

mental disorders

Chronic fatigue

syndrome, fibromyalgia,

and multiple chemical

sensitivity

Cardiovascular disease

Celiac disease

Page 16: No Slide Title · Business Intelligence Team Business Intelligence Analytics Team Enterprise Analytics Competency Center Completed In Progress Future Prior 2004 2004/2007 2008/2011

The changing market – moving to VBR

Fee-for-service

Episode care

0%

20%

40%

60%

80%

100%

2010 2015 2020

Source: “The View from Healthcare’s Front Lines: An Oliver Wyman CEO Survey”

Full population care

Partial population care

Condition-based care

Page 17: No Slide Title · Business Intelligence Team Business Intelligence Analytics Team Enterprise Analytics Competency Center Completed In Progress Future Prior 2004 2004/2007 2008/2011

Business Intelligent Tools Every vendor claims they have a solution

Some call in Population Health Tools

Some just call it a BI Tool

Some BI tools only analyze Historical Information

Some BI Tools analyze Historical data and have predictive modeling capability

Bottom- live

Page 18: No Slide Title · Business Intelligence Team Business Intelligence Analytics Team Enterprise Analytics Competency Center Completed In Progress Future Prior 2004 2004/2007 2008/2011

Business Intelligent Tools Need to move form the EHR Data Age,

to Information Age based on Analytics,

then to the Knowledge Age based on predictive modeling identifying Gaps in care to improve overall quality and outcomes.

But how and where do we start?

Page 19: No Slide Title · Business Intelligence Team Business Intelligence Analytics Team Enterprise Analytics Competency Center Completed In Progress Future Prior 2004 2004/2007 2008/2011

Agenda Introduction of the Panelist

Subject Introduction

Panelist discussion on how they use Using Business Intelligence to Drive Value Based Care.

Open discussion around how BI tools will help enhance Value based/Quality Based financial models.

Questions from the audience

Page 20: No Slide Title · Business Intelligence Team Business Intelligence Analytics Team Enterprise Analytics Competency Center Completed In Progress Future Prior 2004 2004/2007 2008/2011

Lynn Ryan

Senior Financial Consultant and Leadership Coach

Sinclair Advisory Group

Financial expert advising and assisting healthcare systems to integrate, synthesize, and analyze data in a structured model to improve operational efficiency and clinical outcomes.

Page 21: No Slide Title · Business Intelligence Team Business Intelligence Analytics Team Enterprise Analytics Competency Center Completed In Progress Future Prior 2004 2004/2007 2008/2011

Integrating Big Data for Strategic and Business Planning

Page 22: No Slide Title · Business Intelligence Team Business Intelligence Analytics Team Enterprise Analytics Competency Center Completed In Progress Future Prior 2004 2004/2007 2008/2011

Data NOT IntelligenceHealth systems have lots of data scattered across different systems.

© 2017 Proprietary & Confidential

Demand

Utilization

Financial

Productivity

UM

Clinical

Outcomes

Satisfaction

Scores

Page 23: No Slide Title · Business Intelligence Team Business Intelligence Analytics Team Enterprise Analytics Competency Center Completed In Progress Future Prior 2004 2004/2007 2008/2011

Data Refined Into Intelligence It is difficult to integrate data in meaningful way to

solve complex problems, plan smarter, make informed decisions and plan/budget strategically.

The 4Cast Planning System pulls all of these elements together for integrated planning, budgeting, and monitoring.

Result measurable improvements in operational efficiency and clinical outcomes.

© 2017 Proprietary & Confidential

Page 24: No Slide Title · Business Intelligence Team Business Intelligence Analytics Team Enterprise Analytics Competency Center Completed In Progress Future Prior 2004 2004/2007 2008/2011

The 4Cast Planning Model Strategic Analytics and Data Mining Encompasses:

Demand forecasting

Clinical performance informatics

Operations data (FTE, Fiscal and Cost Data)

Benchmarking with similar hospitals and health systems

Analysis, Results, Strategic Recommendations

Business Planning and Budgeting Model

Results include improved clinical, operations, and fiscal performance

Implemented at more than a dozen hospitals and health systems to-date

Page 25: No Slide Title · Business Intelligence Team Business Intelligence Analytics Team Enterprise Analytics Competency Center Completed In Progress Future Prior 2004 2004/2007 2008/2011

Strategic and Business Analytics Strategic Analysis uses a business analytics approach

that drives strategic initiatives designed to improve both patient and business outcomes.

Business analytics consists of:

Descriptive analytics: analyzing current trends and benchmarking

Predictive analytics: predicting what will happen in the future assuming a “status quo” approach

Prescriptive analytics: recommending potential strategic initiatives that will result in improved performance

Page 26: No Slide Title · Business Intelligence Team Business Intelligence Analytics Team Enterprise Analytics Competency Center Completed In Progress Future Prior 2004 2004/2007 2008/2011

Examples of Strategic Themes Although population is declining, unique patient users are growing

slowly.

Revenue per patient is not keeping pace with growth in unique patients.

Demand for acute beds is declining Existing beds are not managed efficiently. Demand for most ambulatory services is increasing.

Cost and/or Length of Stay for most acute services are higher than benchmark facilities.

Cost and FTE are generally high compared to benchmark facilities.

Page 27: No Slide Title · Business Intelligence Team Business Intelligence Analytics Team Enterprise Analytics Competency Center Completed In Progress Future Prior 2004 2004/2007 2008/2011

Planning Initiatives,

Action Plans

Performance Metrics

Department /

Service Level

Internal and

External Analysis

SWOC

Analysis

Workload

Analysis / Forecast

Resource

Analysis

Department /

Service Line

Business Plan

&

Budget /

Resource

Allocation

Business Planning Process

Corporate

Strategic

Plan

Page 28: No Slide Title · Business Intelligence Team Business Intelligence Analytics Team Enterprise Analytics Competency Center Completed In Progress Future Prior 2004 2004/2007 2008/2011

For More In-depth Information

R. Lynn Ryan

Senior Financial Consultant

Plan 4 Healthcare

Phone: (601) 317-1772

Email: [email protected]

www.plan4hc.com

28

Page 29: No Slide Title · Business Intelligence Team Business Intelligence Analytics Team Enterprise Analytics Competency Center Completed In Progress Future Prior 2004 2004/2007 2008/2011
Page 30: No Slide Title · Business Intelligence Team Business Intelligence Analytics Team Enterprise Analytics Competency Center Completed In Progress Future Prior 2004 2004/2007 2008/2011

Houston Methodist RoadmapBusiness Intelligence & Analytics

Dr. S. Nicholas Desai, CMIO Houston Methodist

January 27, 2016

Page 31: No Slide Title · Business Intelligence Team Business Intelligence Analytics Team Enterprise Analytics Competency Center Completed In Progress Future Prior 2004 2004/2007 2008/2011

patientsclinicians

treatments

symptoms

responses

Put another way: How do we get from this…

Page 32: No Slide Title · Business Intelligence Team Business Intelligence Analytics Team Enterprise Analytics Competency Center Completed In Progress Future Prior 2004 2004/2007 2008/2011

change

agents

technolo

gy / IS

informati

cs

“big

data”

analytic

s

To This:

Page 33: No Slide Title · Business Intelligence Team Business Intelligence Analytics Team Enterprise Analytics Competency Center Completed In Progress Future Prior 2004 2004/2007 2008/2011

Mission

To deliver simple, intuitive, insightful analytics

Vision

Enhance healthcare through analytics

Vision & Mission

insightful analytics

Page 34: No Slide Title · Business Intelligence Team Business Intelligence Analytics Team Enterprise Analytics Competency Center Completed In Progress Future Prior 2004 2004/2007 2008/2011

34

Strategy - RoadmapBusiness Intelligence & Analytics Maturity Model

Nonexistent

Spreadsheets

Extracts

Initial

Operational

Reports

What is

happening?

Developing

Standard

Ad-hoc

Reports

What

happened?

Defined

Dashboards

Scorecards

Drill-down

Why did it

happen?

Advanced

Self-Service

Predictive

What will

happen?

Optimized

Prescriptive

Semantic

How to make

it happen?Level 0

Level 1

Level 2

Level 3

Level 4

Level 5

User

Application

Team

Data

Management

Team

Business

Intelligence

Team

Business

Intelligence

Analytics

Team

Enterprise

Analytics

Competency

Center

Completed

In Progress

Future

2004/2007 2008/2011 2012/2016Prior 2004 2016/2018 2018 Forward

Business Intelligence Focus Analytics FocusReporting Focus

Page 35: No Slide Title · Business Intelligence Team Business Intelligence Analytics Team Enterprise Analytics Competency Center Completed In Progress Future Prior 2004 2004/2007 2008/2011

35

Epic First

User education & training

Agile team

Advanced Analytics

Plan 2016 - 2018

Page 36: No Slide Title · Business Intelligence Team Business Intelligence Analytics Team Enterprise Analytics Competency Center Completed In Progress Future Prior 2004 2004/2007 2008/2011

36

Epic First

Compile EPIC-HM Definitions Glossary

Deploy Epic delivered Universes

Patients, Accounts, Transactions, Visits(Hospital, ED, Outpatient)

Admissions, Billing

Deploy new HM developed Universes

Costs, Patient Satisfaction, Claims

Load historical (legacy HM)

SlicerDicer, Others

Provide user education & training

Plan 2016-2018

Page 37: No Slide Title · Business Intelligence Team Business Intelligence Analytics Team Enterprise Analytics Competency Center Completed In Progress Future Prior 2004 2004/2007 2008/2011

37

Deploy Epic Universes

Plan 2016-2018

Page 38: No Slide Title · Business Intelligence Team Business Intelligence Analytics Team Enterprise Analytics Competency Center Completed In Progress Future Prior 2004 2004/2007 2008/2011

38

User Education & Training

Training for Epic Universes & Analytics

o Patients, Accounts, Transactions, Visits (Hospital, ED, Outpatient)

o Admissions, Billing, cost, patient satisfaction

Plan 2016-2018

Page 39: No Slide Title · Business Intelligence Team Business Intelligence Analytics Team Enterprise Analytics Competency Center Completed In Progress Future Prior 2004 2004/2007 2008/2011

39

Informatics

- Self-Service

- Exploration

- Data Science

Technical

- Architecture

- Tools

- Database

Operations

- Daily Support

- Break-fix

- Incidents

http://www.agilescrumbcit.com

/wp-content/uploads/2014/01/agile.j

peg

Team

Request Triage

- Review

- Resolve

- Re-direct

Build an Agile Team

Plan 2016 - 2018

Delivery

- Approved Projects

- Focused Teams

- Multiple work streams

Page 40: No Slide Title · Business Intelligence Team Business Intelligence Analytics Team Enterprise Analytics Competency Center Completed In Progress Future Prior 2004 2004/2007 2008/2011

40

How to get to Advanced Analytics

Extend the current infrastructure/architecture

Hadoop - Data Lake

Add additional data

Social, Genomic

Complement with EPIC Cogito STAR

Build an agile team to support the next maturity level

Add specialized tools for Predictive/Prescriptive/Big Data

Deploy Analytics & Big Data use cases

Provide user education & training

Insight Strategy

Page 41: No Slide Title · Business Intelligence Team Business Intelligence Analytics Team Enterprise Analytics Competency Center Completed In Progress Future Prior 2004 2004/2007 2008/2011

41

EPIC

Legacy

External

Patient Satisfaction

Claims

ED Visits Admissions

Accounts Transactions

Insight Data Warehouse

I n s i g h

t P o

r t a l

EPIC

Legacy

External

Insight Data Lake

Master Data Management

QualityExecutive

Pillar

Bu

sine

ss Layer

Slicer Dicer Meteor

Standard

Reports

Exploration

Discovery

De-identified

Data

Enterprise

Dashboards

Interactive

Drill-down

Self-Service

Analysis

Insight Apps

Platform for Advanced Analytics

Plan 2016-2018

Page 42: No Slide Title · Business Intelligence Team Business Intelligence Analytics Team Enterprise Analytics Competency Center Completed In Progress Future Prior 2004 2004/2007 2008/2011

42

Advanced Analytics Apps

Plan 2016-2018

Page 43: No Slide Title · Business Intelligence Team Business Intelligence Analytics Team Enterprise Analytics Competency Center Completed In Progress Future Prior 2004 2004/2007 2008/2011
Page 44: No Slide Title · Business Intelligence Team Business Intelligence Analytics Team Enterprise Analytics Competency Center Completed In Progress Future Prior 2004 2004/2007 2008/2011
Page 45: No Slide Title · Business Intelligence Team Business Intelligence Analytics Team Enterprise Analytics Competency Center Completed In Progress Future Prior 2004 2004/2007 2008/2011

Agenda Introduction of the Panelist

Subject Introduction

Panelist discussion on how they use Using Business Intelligence to Drive Value Based Care.

Open discussion around how BI tools will help enhance Value based/Quality Based financial models.

Questions from the audience

Page 46: No Slide Title · Business Intelligence Team Business Intelligence Analytics Team Enterprise Analytics Competency Center Completed In Progress Future Prior 2004 2004/2007 2008/2011

Questions for the Panel How important is BI tools as we move to the new Value Based

Reimbursement model?

If VBR is expected to exceed 50% of healthcare payments by 2018, when should hospitals start collecting and evaluating their financial and clinical data with BI tools?

Everyone is talking about “Population Health”. Is Pop Health a BI tool?

So now I have the data, what do I do with all of this clinical and financial data?

Page 47: No Slide Title · Business Intelligence Team Business Intelligence Analytics Team Enterprise Analytics Competency Center Completed In Progress Future Prior 2004 2004/2007 2008/2011

Questions for the Panel

What are the five major issues I should consider before buying a new BI tool?

Can my current EHR vendor provide everything I need in a BI tool?

How easy will it be to integrate clinical and financial data from multiple financial and EHR applications?

Can a BI tool meet all of the requirements to thrive in VBR financial models? If not, what else is needed.

Page 48: No Slide Title · Business Intelligence Team Business Intelligence Analytics Team Enterprise Analytics Competency Center Completed In Progress Future Prior 2004 2004/2007 2008/2011

Agenda Introduction of the Panelist

Panelist discussion on how they use Using Business Intelligence to Drive Value Based Care.

Subject Introduction

Open discussion around how BI tools will help enhance Value based/Quality Based financial models.

Questions from the audience

Page 49: No Slide Title · Business Intelligence Team Business Intelligence Analytics Team Enterprise Analytics Competency Center Completed In Progress Future Prior 2004 2004/2007 2008/2011

Poll and questions for the Panel…

Page 50: No Slide Title · Business Intelligence Team Business Intelligence Analytics Team Enterprise Analytics Competency Center Completed In Progress Future Prior 2004 2004/2007 2008/2011