24
Use only with specified BDXII Battery Pack (Part No. 801862) Patent Pending 4 3 2 1 Made in USA by ® Revision E • Document No. 801863M 16333 Bay Vista Dr. • Clearwater, FL 33760 • (800) 451-9444 • (727) 539-0550 [FAX] OPERATION & SERVICE MANUAL

OPERATION & SERVICE MANUAL - Sensidyne Library/air sampling/BDX-2/BDX-2 User...operation & service manual. ... ity hereunder shall be limited to repair or replacement of any goods

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Page 1: OPERATION & SERVICE MANUAL - Sensidyne Library/air sampling/BDX-2/BDX-2 User...operation & service manual. ... ity hereunder shall be limited to repair or replacement of any goods

Use only with specifiedBDXII Battery Pack(Part No. 801862)

Patent Pending

4

3

2

1

Made in USA by

®

Revision E • Document No. 801863M

16333 Bay Vista Dr. • Clearwater, FL 33760 • (800) 451-9444 • (727) 539-0550 [FAX]

OPERATION & SERVICE MANUAL

Page 2: OPERATION & SERVICE MANUAL - Sensidyne Library/air sampling/BDX-2/BDX-2 User...operation & service manual. ... ity hereunder shall be limited to repair or replacement of any goods
Page 3: OPERATION & SERVICE MANUAL - Sensidyne Library/air sampling/BDX-2/BDX-2 User...operation & service manual. ... ity hereunder shall be limited to repair or replacement of any goods

Gilian® BDXII ABATEMENT AIR SAMPLING PUMP

Document No. 801863M (Rev E) 3

The items listed below are shipped with the Gilian BDXII Abate-

ment Air Sampler:

• BDXII Abatement Air Sampler

• Tool Kit

• Tubing

• Operation and Service Manual

PACKING LIST

ALWAYS check to make certainyou have received all of the items listed above.

If you have any questions or need assistance,contact your Sales Representative, or call

(800) 451-9444

OR

(727) 530-3602

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Gilian® BDXII ABATEMENT AIR SAMPLING PUMP

4 Document No. 801863M (Rev E)

DISCLAIMER

THE SELLER ASSUMES NO RESPONSIBILITY WHATSOEVER, TO ANY PARTY WHOSOEVER, FOR

ANY PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH RECEIVED BY OR RESULTING FROM, IN

WHOLE, OR IN PART, THE IMPROPER USE, INSTALLATION, OR STORAGE OF THIS PRODUCT BY

THE USER, PERSON, FIRM, ENTITY, CORPORATION OR PARTY NOT ADHERING TO THE INSTRUC-

TIONS AND WARNINGS IN THIS MANUAL, OR OTHERWISE PROVIDED BY THE SELLER OR FROM

NOT ADHERING TO ALL FEDERAL, STATE, AND LOCAL ENVIRONMENTAL AND OCCUPATIONAL

HEALTH AND SAFETY LAWS AND REGULATIONS.

THE SELLER SHALL NOT BE LIABLE FOR DIRECT, INDIRECT, CONSEQUENTIAL, INCIDENTAL OR

OTHER DAMAGES RESULTING FROM THE SALE AND USE OF ANY GOODS AND SELLERS’ LIABIL-

ITY HEREUNDER SHALL BE LIMITED TO REPAIR OR REPLACEMENT OF ANY GOODS FOUND DE-

FECTIVE. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, IN-

CLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS

FOR USE OR FOR A PARTICULAR PURPOSE WHICH ARE EXPRESSLY DISCLAIMED.

PROPRIETARY NOTICE

This manual was prepared exclusively for the owner of the Gilian BDXII Abatement Air Sam-

pler. The material within this manual is proprietary information and is to be used only to under-

stand, operate, and service the instrument. By receiving this document, the recipient agrees

that neither this document nor the information disclosed within nor any part thereof shall be re-

produced or transferred, physically, electronically or in any other form, or used or disclosed to

others for manufacturing or for any other purpose except as specifically authorized in writing by

Sensidyne, LP.

COPYRIGHT NOTICE

© 2005, © 2008 All Rights Reserved. No part of this document may be reproduced, transmitted,

transcribed, stored in a retrieval system, or translated into any language in any form by any means

without prior written permission of Sensidyne, LP.

TRADEMARK NOTICE

Sensidyne, the Sensidyne logo, Gilian and the Gilian logo are registered trademarks. These

trademarks are protected through use and registration in the United States. The trademarks and

service marks used in this document are the property of their respective companies and are used

only for informational and explanatory purposes.

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Gilian® BDXII ABATEMENT AIR SAMPLING PUMP

Document No. 801863M (Rev E) 5

• PREFACE

• Packing List ...................................................................................................... 3

• Notices .............................................................................................................. 4

• WARNINGS ....................................................................................................... 7

SECTION ONE: INTRODUCTION

1.1 Overview ................................................................................................. 8

1.2 General Description ............................................................................. 8

SECTION TWO: OPERATION

2.1 Introduction ......................................................................................... 11

2.2 Calibration (Flow Adjust) .................................................................. 11

2.3 Operation .............................................................................................. 13

SECTION THREE: MAINTENANCE

3.1 General Maintenance .......................................................................... 14

3.2 Battery Maintenance ........................................................................... 14

3.2.1 Battery Charging ................................................................ 163.2.2 Available Battery Chargers ................................................ 16

3.3 Filter Maintenance .............................................................................. 17

TABLE OFCONTENTS

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Gilian® BDXII ABATEMENT AIR SAMPLING PUMP

6 Document No. 801863M (Rev E)

SECTION FOUR: APPENDICES

• Appendix A: Parts List .............................................................................. 18

• Appendix B: Specifications ..................................................................... 19

• Appendix C: Troubleshooting Guide .................................................... 20

• Appendix D: Returned Material Authorization

• Returned Material Authorization............................................................ 21• Service Options ...................................................................................... 21

LIST OF FIGURES

1.1 BDXII Abatement Air Sampler (Front View) .......................................... 9

1.2 BDXII Abatement Air Sampler (Side View) .......................................... 10

2.1 BDXII Pump Calibration (Flow Adjust) ................................................ 12

3.1 Battery Pack Removal ............................................................................ 15

3.2 Internal Filter Maintenance .................................................................... 17

LIST OF TABLES

3.1 Estimated Battery Life ............................................................................ 16

TABLE OFCONTENTS

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Gilian® BDXII ABATEMENT AIR SAMPLING PUMP

Document No. 801863M (Rev E) 7

READ AND UNDERSTAND ALL WARNINGS BEFORE USE

Read and understand ALL warnings before using this product. Failure to read, understand, andcomply with ALL warnings could result in property damage, severe personal injury, or death.

Read and understand ALL applicable Federal, State, and Local environmental health and safetylaws and regulations, including OSHA. Ensure complete compliance with ALL applicable laws andregulations before and during use of this product.

UNDER NO CIRCUMSTANCES should this product be used except by qualified, trained,technically competent personnel and not until the warnings, Operation and Service Manual, labels,and other literature accompanying this product have been read and understood.

The Operation and Service Manual must be read and understood by each user before operatingthis product or using its accessories, in order to ensure proper and safe use and installation of thisproduct and to ensure familiarity with the proper treatment and safety procedures in the event ofan accident.

DO NOT remove, cover, or alter any label or tag on this product, its accessories, or relatedproducts.

DO NOT operate this product should it malfunction or require repair. Operation of a malfunctioningproduct, or a product requiring repair may result in serious personal injury or death. DO NOTattempt to repair or modify the instrument, except as specified in the Operation and ServiceManual. Contact the Service Department to arrange for a Returned Material Authorization (RMA).

Use ONLY genuine Sensidyne replacement parts when performing any maintenance proceduresdescribed in this manual. Failure to do so may seriously impair instrument performance. Repair oralteration of the product beyond the scope of these maintenance instructions, or by anyone otherthan an authorized service person, could cause the product to fail to perform as designed andpersons who rely on this product for their safety could sustain severe personal injury or death.

DO NOT operate in excessive chemical or water vapor atmospheres. Failure to follow instructionsmay cause permanent damage to the equipment.

The BDXII Abatement Air Sampling Pump employs rechargeable Nickel-Cadmium batteries.ALWAYS fully charge the battery pack before starting the pump.

DO NOT operate the unit with improperly maintained batteries. This can cause pump failure orfaulting.

DO NOT operate the unit with a dirty or blocked inlet filter. This can cause pump failure or faulting.

DO NOT drop, crush, or roughly handle the unit, and NEVER submerge the unit in water. This cancause pump failure or faulting.

DO NOT run the pump beyond its recommended specifications.

WARNINGS

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Gilian® BDXII ABATEMENT AIR SAMPLING PUMP

8 Document No. 801863M (Rev E)

1.1 OVERVIEW

IMPORTANT

You must read this manual in its entirety toensure proper operation of your unit.

This manual contains basic informationfor operating and maintaining the GilianBDXII Abatement Air Sampler. The BDXIIis capable of delivering up to 3.0 LPM ofsample air for periods exceeding 8 hours,with a nominal head restriction of up to20” of water. Primary application for theAbatement Air Sampler is asbestos sam-pling, though sampling for emissions,dusts, fumes, and mists is also possible.

The BDXII is designed for maximum util-ity, simplicity of operation, long servicelife, and extreme ease of maintenance.Features of the BDXII Abatement Air Sam-pler include:

• Long life, rechargeable battery pack

• Battery pack rechargeable while at-tached to unit, or separately

• Belt clip for portability andconvenience

• High impact Lexan plastic casefor durability

• Light weight construction for comfortwhen unit is attached to belt

• Built-in, easily readable flowmeter

• Small, long life pump

1.2 GENERAL DESCRIPTION

The BDXII Abatement Air Sampler con-sists of a pump contained in a Lexan plas-tic case, electronic flow control system, apneumatic system, and a rechargeablebattery pack. The BDXII is shown in Fig-ure 1.1 and Figure 1.2.

The BDXII sampler is equipped with abasic control board, which contains theflow control circuitry. The board also con-tains the On/Off switch, and the flowcontrol potentiometer.

The pump will normally maintain set flowwithin ± 5%, with no more than two (2)readjustments needed over an 8-hour pe-riod. However, heavy filter media loadingmay make more frequent readjustmentsnecessary.

The internal/external vent control is lo-cated on the top of the sampling pump.You may select the venting control as de-sired, using the screwdriver provided withthe pump. Selecting the open circle posi-tion will vent the pump’s discharge exter-nal to the sampler’s case (recommendedfor moist or corrosive sampling environ-ments). Selecting the closed circle willvent the pump’s discharge internally (rec-ommended for dust laden environments).

SECTION ONEINTRODUCTION

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Gilian® BDXII ABATEMENT AIR SAMPLING PUMP

Document No. 801863M (Rev E) 9

Figure 1.1BDXII Abatement Air Sampler (Front view)

Flow Adj.

On

Off

Use only with specifiedBDXII Battery Pack(Part No. 801862)

Patent Pending

4

3

2

1

INTERNAL/EXTERNALVENT CONTROL

OPEN CIRCLE: EXTERNALCLOSED CIRCLE: INTERNAL

FLOW ADJUST CONTROL

POWER SWITCH

ANTI-TAMPER DOOR

Made in USA by

®

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Gilian® BDXII ABATEMENT AIR SAMPLING PUMP

10 Document No. 801863M (Rev E)

Figure 1.2BDXII Abatement Air Sampler (Side view)

INTERNAL/EXTERNALVENT CONTROL

RECHARGEABLEBATTERY PACK

BATTERYCHARGING JACK

BELT CLIP

INTERNAL FILTERASSEMBLY

FILTER ASSEMBLYSCREWS (4)

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Gilian® BDXII ABATEMENT AIR SAMPLING PUMP

Document No. 801863M (Rev E) 11

2.1 INTRODUCTION

Before using the BDXII for sampling, theunit must be properly prepared. This in-cludes charging and calibrating the unitfor proper flow rate.

When charging the unit make certain thatthe unit is fully charged. This provides theunit with enough charge to complete afull period of sampling. Follow the gen-eral instruction provided in Section Three,as well as the specific instructions pro-vided with the particular charging deviceused.

CAUTION

When charging the device, make certain theAC outlet is nearby and readily accessible.

The BDXII should be calibrated beforeand after each day of sampling. Calibra-tion should be performed using either anelectronic bubble meter (e.g., Gilibrator-2), or a precision rotameter that has beencalibrated against an electronic bubblemeter.

When a sampling train requires the use ofan unusual combination of sampling me-dia (such as a glass fiber filter precedingan impinger), these sampling mediashould be installed in-line during calibra-tion.

2.2 CALIBRATION (FLOW ADJUST)

To ensure proper operation of the BDXIIAbatement Air Sampling Pump, the unitshould be properly calibrated prior tosampling.

The calibration (flow adjust) is recom-mended using a Gilibrator-2 precisionelectronic flowmeter. If you use a preci-sion bubble meter other than the Gilibra-tor-2, make certain you follow the instruc-tions that came with your device.

Refer to Figure 2.1 and calibrate thepump as follows:

1) Make certain the unit is properlycharged.

2) Using a small Phillips screwdriver,back out the holding screw justenough so the anti tamper coverplate can be rotated 180°. This ex-poses the On/Off switch and the flowadjust screw (See Figure 1.1).

3) Assemble the cassette filter holder forthe sampling media. Use the appro-priate filter for the sampling method.Compress the cassette by using a me-chanical press or other means of ap-plying pressure. Use shrink tapearound the cassette to cover jointsand prevent leakage. If a cassetteadapter is used, make certain it doesnot come in contact with the backuppad.

SECTION TWOOPERATION

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Gilian® BDXII ABATEMENT AIR SAMPLING PUMP

12 Document No. 801863M (Rev E)

Figure 2.1BDXII Pump Calibration (Flow Adjust)

GILIBRATOR 2(or equivalent precision flowmeter)

FLOW(LPM)

READ INSTRUCTIONSUse only with specified

BDXII Battery Pack(Part No. 801862)

CAUTION

Patent Pending

Made in USA by

®

4

Flow Adj.

On

Off

3

2

1

Adjust flowon pump

BDXII ABATEMENTAIR SAMPLER

ABATEMENT AIR SAMPLER

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Gilian® BDXII ABATEMENT AIR SAMPLING PUMP

Document No. 801863M (Rev E) 13

2.3 OPERATION

Begin the sample run by switching theOn/Off switch to the On position. Securethe front anti-tamper cover. The pumpwill operate at the flow rate set at the lastcalibration (flow adjustment). The sam-pling run is terminated by moving theOn/Off switch to the Off position.

NOTE

It may be necessary to readjust the flow rate atleast 2 times during the sampling period inorder to maintain flow within ± 5% of the setflow rate.

After sampling, remove the filter cassetteand prepare the cassette filter for analysis.Replace the cassette filter with a cleanfresh filter.

Fully charge the battery pack (preferablyovernight) to ensure enough power tocomplete the entire next sampling period.The actual time to achieve a fully chargedbattery pack depends on the charging de-vice used (see Section Three).

4) Move the On/Off switch to the Onposition.

5) Set the pump flow rate by turning theflow adjust screw (clockwise for in-creased flow and counterclockwisefor decreased flow).

6) Use the built-in rotameter on theBDXII as a flow indicator only. Accu-rate flow adjustment settings must bemade by using a Gilibrator-2, orequivalent flow calibration device, forcalibration measurements.

7) When calibrating the sampler forflow, the sample collection device(cyclone, impinger, filter cassette orsorbent tube) should be in-line.

8) When the desired flow rate has beenattained, move the On/Off switch tothe Off position. The unit is nowready for sample collection.

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Gilian® BDXII ABATEMENT AIR SAMPLING PUMP

14 Document No. 801863M (Rev E)

3.1 GENERAL MAINTENANCE

The BDXII Abatement Air Sampling Pumpis relatively maintenance free. Most main-tenance involves periodic inspection ofthe unit, battery maintenance, and filtermaintenance.

General inspection involves checking theunit for blockage and pump capacity asfollows:

1) Examine the unit for physical dam-age. Make certain that all case com-ponents and connections are tight.

2) Turn on the pump and check theflowmeter.

3) If there is no flow, check all tubingfor blockage.

4) Check for gross contamination withdust, mud, etc. If contaminated or ex-cessively dirty, replace the internal fil-ter.

5) Also, check the TroubleshootingGuide (Appendix C) and make anycorrective action. If the problem stillexists, return the unit for repair (seeAppendix D for obtaining a ReturnedMaterial Authorization).

3.2 BATTERY MAINTENANCE

The Gilian BDXII Abatement Air Sampleruses rechargeable Nickel-Cadmium batter-ies. The battery packs must be fullycharged and maintained properly toachieve maximum pump run time. Thebattery pack has an output of 4.8 Vdc anda capacity of 1.8 ampere-hours. It is in-cumbent upon the pump user to ensurethat the battery pack has enough charge tocomplete the intended run time.

The BDXII battery pack is chargedthrough a built-in jack. The jack is locatedon the side of the unit, below the internalfilter assembly. Note that the chargingplug is polarized to prevent improper in-sertion.

CAUTION

Do not short the battery terminals or the charg-ing jack. Shorting will result in irreversibledamage to the battery pack.

The battery pack may be charged whileattached to the unit or charged separately.Figure 3.1 shows how to remove the bat-tery pack for battery pack replacement orfor charging the pack separately from theunit.

SECTION THREEMAINTENANCE

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Gilian® BDXII ABATEMENT AIR SAMPLING PUMP

Document No. 801863M (Rev E) 15

Figure 3.1Battery Pack Removal

RECHARGEABLEBATTERY PACK

BATTERYCHARGING JACK

BATTERY PACKSCREWS (2)

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Gilian® BDXII ABATEMENT AIR SAMPLING PUMP

16 Document No. 801863M (Rev E)

3.2.2 Available Battery Chargers

• Single-Unit Charger

Single unit chargers provide a constant-rate charge of 180 mA and can fullycharge a BDXII battery pack in 16 hours.

• Universal Multi-Station Charger

The Multi-Station Charger can charge upto 5 battery packs simultaneously. Thesechargers provide a timed, constant-ratecharge of 180 mA and can fully charge abattery pack in 16 hours. The unit auto-matically switches to trickle charge(45␣ mA) as each battery pack becomesfully charged.

• BMS Multi-Station Charger System

The BMS Multi-Station Charger & Diag-nostic System can charge up to 5 batterypacks simultaneously. The BMS offerstimed charging that switches to a pulsedcharge when the battery pack reaches fullcharge capacity. Batteries can be chargedin under 14 hours. The diagnostic pro-grams provide accurate test data regard-ing battery voltage under load and batterycapacity.

3.2.1 Battery Charging

• Battery Life

Battery life is usually measured in charge/discharge cycles. Gilian battery packs arecapable of providing 300–500 chargingcycles. Since this is very difficult to trackover the life of the battery, Table 3.1 willhelp you to anticipate how long the bat-tery should last. The estimated battery lifeis based on proper battery maintenance.

• Memory Effect

Nickel-Cadmium batteries will develop re-duced capacity when the user does notmaintain the practice of fully dischargingor fully charging the battery after eachuse. Memory effect takes time to developand usually can be eliminated with twodischarge/charge cycles.

• Leakage Current

Nickel-Cadmium batteries always have asmall internal leakage current. If the bat-tery pack has been removed from thecharger for more than two days withoutuse, it will require additional charging torestore it to full capacity. This process canbe repeated 2–3 times without causingsigns of memory effect.

Table 3.1Estimated Battery Life

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Gilian® BDXII ABATEMENT AIR SAMPLING PUMP

Document No. 801863M (Rev E) 17

Figure 3.2Internal Filter Maintenance

3.3 FILTER MAINTENANCE

The BDXII internal filter should bechanged whenever it becomes clogged ordirty. The condition of the internal filter isvisible through the clear window on thefilter assembly.

To change the BDXII filter, refer to Figure3.2 and follow the steps below.

1) Make certain the pump is turned off.

2) Remove any tubing attached to thepump.

3) Remove the 4 housing screws on thefilter housing. Remove the filter hous-ing from the unit.

4) Remove the filter O-ring from the fil-ter housing. Remove and discard theold filter.

CENTER O-RING (Orange)

FILTER O-RING (Black)

FILTER

FILTERHOUSING

HOUSINGSCREWS (4)

5) Insert a new filter in the filter hous-ing. Make certain the filter is properlycentered and flat.

6) Insert the filter O-ring in the filterhousing. Make certain the O-ring isproperly seated.

7) Reinstall the center O-ring (orange) inits place on the pump. Make certain itis properly seated.

8) Reinstall the filter assembly back onthe unit.

9) Insert and tighten the 4 screws.

Repeat this procedure on a periodic basisor whenever the filter becomes cloggedor dirty.

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Gilian® BDXII ABATEMENT AIR SAMPLING PUMP

18 Document No. 801863M (Rev E)

APPENDIX APARTS LIST

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7-368108 **kcaPyrettaBHM-iNhtiw)ylnopmup(relpmaSriAtnemetabA

268108 )dC-iN(kcaPyrettaBelbaegrahceR

40-8000-387 **)HM-iN(kcaPyrettaBelbaegrahceR

10-7100-892 Am081:tuptuO,)zH06/05@V021(regrahCtinUelgniS

911204 Am091:tuptuO,)zH06/05@V032(regrahCtinUelgniS

960058 Am081:tuptuO,)zH06/05V511(regrahCnoitatS-itluMlasrevinU

070058 "EC",Am081:tuptuO,)zH06/05V032(regrahCnoitatS-itluMlasrevinU

680058 Am023:tuptuO)V032/511(regrahCnoitatS-5,002-SMB

1-680058 "EC",Am023:tuptuO)V032/511(regrahCnoitatS-5,002-SMB

1-980058 "EC")CELENEC(Am032:tuptuO)V032/511(regrahCnoitatS-5,B001-SMB

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655008 tiKretliF

241008 )”8/3(ylbmessApilC

484002 DI"4/1,"63,gnibuT

10-6310-063 launaMecivreS&noitarepO

* For further information on spare parts, please contact yourCustomer Service Representative.

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Gilian® BDXII ABATEMENT AIR SAMPLING PUMP

Document No. 801863M (Rev E) 19

APPENDIX BSPECIFICATIONS

General Specifications

Controls ............................................... Power Switch, Flow Control

Flow Indicator ..................................... Built-in rotameter, range 500–4000 cc/min,with 500 cc/div @ ± 20% Full Scale accu-racy.

Additional Features ............................. See-through external filter housing, withfilter monitoring lens; built-in belt clip.

Dimensions ......................................... 3.6” (W) x 3.9” (H) x 2.0” (D)90 mm (W) x 100 mm (H) x 51 mm (D)

Weight ................................................. 21 oz. (595 g)

Power Supply

Battery Pack ........................................ 4.8 volt, 1.8 amp hour

Battery Type........................................ Rechargeable Nickel-Cadmium

Battery Charge Time ........................... 14–16 hours

Expected Battery Life † ....................... 300–500 charge/recharge cycles

Estimated Battery Life † ...................... 2.5 years (< 20 hours weekly use)1.5–2.5 years (20–39 hours weekly use)1–1.5 years (40–60 hours weekly use)

† Inactivity for extended periods may shorten nickel-cadmium battery life.Battery life estimates are based on proper battery maintenance.

Operating Specifications

Operating Range ................................. 500–3000 cc/min (0.5–3.0 LPM)

Flow Control ....................................... ± 5% of set point over an 8-hour period,with no more than two (2) readjustmentswhen operating at 2.0 LPM.

Operating Duration (Full Charge) ..... 10 hours at 2.0 LPM, with an inlet pressureof up to 20” of water at 21°C (70°F)

Operating Temperature ...................... -20°C to 45°C (-4°F to 113°F)

Storage Temperature .......................... -40°C to 45°C (-40°F to 113°F)

Charging Temperature ........................ 5°C to 45°C (41°F to 113°F)

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Gilian® BDXII ABATEMENT AIR SAMPLING PUMP

20 Document No. 801863M (Rev E)

APPENDIX CTROUBLESHOOTING GUIDE

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Gilian® BDXII ABATEMENT AIR SAMPLING PUMP

Document No. 801863M (Rev E) 21

a price quotation is required before au-thorization of the repair cost, understand-ing that this invokes extra cost and han-dling delay. Sensidyne’s repair policy is toperform all needed repairs to restore theinstrument to its full operating condition.

Repairs are handled on a “first in - firstout” basis. Your order may be expeditedif you authorize an expediting fee. Thiswill place your order next in line behindorders currently in process.

Pack the instrument and its accessories(preferably in their original packing) andenclose your return address, purchase or-der, shipping and billing information,RMA number, a description of the prob-lem encountered with your instrumentand any special instructions. All prices aresubject to change without notice.

If this is the first time you are dealing di-rectly with the factory, you will be askedto prepay or to authorize a COD ship-ment.

Send the instrument, prepaid, to:

Sensidyne16333 Bay Vista Drive

Clearwater, FL 33760 USAAttention: Service Department

RMA #:_______________________

Sensidyne maintains an instrument servicefacility at the factory to provide its cus-tomers with both warranty and non-war-ranty repair service. Sensidyne assumesno liability for service performed by per-sonnel other than Sensidyne personnel.To facilitate the repair process, pleasecontact the Sensidyne Service Departmentin advance for assistance with a problemwhich cannot be remedied and/or re-quires the return of the product to thefactory. All returned products require aReturned Material Authorization (RMA)number. Sensidyne Service Departmentpersonnel may be reached at:

Sensidyne16333 Bay Vista Drive

Clearwater, FL 33760 USA727-530-3602

727-539-0550 [FAX]

All non-warranty repair orders will have aminimum fee whether the repair is autho-rized or not. This fee includes handling,administration and technical expenses forinspecting the instrument and providingan estimate. However, the estimate fee iswaived if the repair is authorized.

If you wish to set a limit to the authorizedrepair cost, state a “not to exceed” figureon your purchase order. Please indicate if

APPENDIX DRETURNED MATERIAL AUTHORIZATION

SERVICE OPTIONS

The Sensidyne Service Department offers you a variety of service options whichwill help increase your user confidence while minimizing costly interruptions andmaintenance costs. These options include initial training, on-site technicalassistance, and full factory repairs. Sensidyne has developed several programswhich will allow you to select just the right options best suited to your applicationsand needs. For further information, contact the Sensidyne Service Department.

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Notes

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16333 Bay Vista Dr. • Clearwater, FL 33760 USA • 800-451-9444727-530-3602 • fax 727-539-0550 • e-mail: [email protected] • www.sensidyne.com