OPERATIONAL SUPPORT PLAN

INTRODUCTIONThe new range of Finmeccanica Helicopter Division Service offerings consist of:• 4 new plans,focussedondifferentlevelsof

customeroperationalneeds• 2 alternative service levels,bothwitha

performanceguarantee• 2 alternative payment methodsAtotalof16combinationsispossible,providingcustomerswithflexibilityandaclear solutiontotheirsupportneeds.

OPERATIONALSUPPORTPLAN

SCOPE OF COVERAGE: The Operational Support Plan, provides:• A Logistic Support Guarantee covering all

material components considered in the basic helicopter configuration.

• The Base Maintenance labour, provided at an approved AW Service Centre.

COMPONENTS & ITEMS EXCLUDED:• Engines&EngineAccessories,AuxiliaryPower

Unit(APU)• PrimusEpicSystem(onlyforAW139)• Optionalkits(canbeincludeduponCustomer

request)• Itemswithaunitpricelessthan200EUR/250

USD• AircraftPaint,upholstery,carpets,interiorpanels• Fuel,lubricants,andconsumablematerials• Linemaintenancelabour• Anycostsattributabletoabuseormisuseofthe

aircraft• Transportationcharges• ToolsandGroundSupportEquipmentforLine

Maintenance.

COVERED COMPONENTS:• Airframe&MechanicalComponents.• AvionicComponents(forAW139thecoverage

oftheHoneywellavionicsystemsisguaranteedunderthesignatureoftheHoneywellAvionicProtectionPlan).

Theplanprovidesrepair,overhaul,replacementand/orexchangeofpartsincludingLifeLimitedparts,TimeBetweenOverhaulpartsandpartsforMandatorytechnicalbulletinapplication.Coverageextendstoscheduledandunscheduledevents,enhancingCustomeraircraftavailability,reducinginventorycostsandminimisingR&Oexpenses.

TWO SERVICE LEVELS AVAILABLE2 alternative service levels available, both featuring:• Atransparentandguaranteed Service Level,intermsofdeliverytime

anddeliveryscheduleadherence

• Penaltiesifthecontractedperformanceisnotadheredto

• An AOG service with 24 hours ex-works delivery

TWO PAYMENT METHODS AVAILABLE1. Payment By Hour guarantees a fixed cost per flight hour,with

insuranceoncoveredcomponents.Thepricedoesn’tvary,nomatterhowmanytimesthecomponentischanged–regardlessofmaintenancefrequency

2. Ex Post paymentmeansCustomerspayfortheeventswhentheytakeplace,providinggreaterflexibilityinpaymentoptions.

ADVANTAGES OF ENTERING IN AN FINMECCANICA HELICOPTER DIVISION SERVICE PLAN• Higher aircraft availability: all service plans provide a guaranteed

service level,withenhancedperformancescomparedtotransactionalpurchases

• Minimal Up-front Investment:FinmeccanicaHelicopterDivisionensurestheaircraftaresupportedthroughthesparesprovisioningofallcoveredcomponentsinaccordancewiththenewservicelevel

• Higher resale Value of aircraft AnFinmeccanicaHelicopterDivisionServicePlanenhancestheaircraftresalevaluebyensuringtheaircrafthasbeenmaintainedinanauthorisedmaintenancefacilityusingOEMapprovedparts.

Finmeccanica Helicopter Division is committed to developing and expanding its customer support solutions to meet your needs. We always welcome discussions with our current and potential customers to help us deliver solutions focused on your operational needs.

2 service delivery performance levels are available, standard and Priority, tailoring the delivery performance to Customer requirements and budgets.

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Copyright – 2016 Finmeccanica S.p.a. Helicopter DivisionCopyright and all other rights in this document are vested in Finmeccanica S.p.a. Helicopter Division.This document contains confidential proprietary information and is supplied on the express conditionthat it may not be disclosed, reproduced in whole or in part, or used for any purpose other than forwhich it is supplied, without the written consent of Finmeccanica S.p.a. Helicopter Division.

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