ORIENTATIONFALL 2012

AU Central One stop student services center

Introduction to AU Central

201 Asbury BuildingIntegrates functions of: Student Accounts,

Registrar and Financial AidStreamlined way for students to manage the

business side of being a student

Resources

Student portal myau.american.eduAnnouncements, Notifications, Calendar

features in the portal (and www site for parents)

Eagle FinanceAU email accountAcademic AdvisorsAU Central Counselors

Student Record Privacy

Parent/Guest Access In compliance with the Federal Family

Education Rights and Privacy Act (FERPA) of 1974, information about a student’s account may not be released to the third party without the student’s written permission.

Parent/Guest Access to the student portal can be granted by the student to their parent/guest.

Important Dates & Deadlines

Fall Semester Bills – mailed early July - due August (subtract aid, loans, scholarships, etc)

Bills available online 24/7 at Eagle FinanceFinancial Aid - complete entrance counseling

and master promissory notes for any accepted Stafford loans @ studentloans.gov today! Hurst 203

Financial Aid Disbursement – (pending aid on bill; loans disbursed week before classes start)

2013-2014 FAFSA deadline – May 1

Payment Questions

Payment options – check, e-check. AU does not accept credit cards

Pay online on Eagle FinanceAmerican Installment Plan – (10 or 12

monthly payments; $60 application fee)Parent Plus Loan – 7.9% Apply at

studentloans.govOutside sources of payment (529 plans;

Veterans benefits; outside scholarships)

FAQs

I don’t need AU’s health insurance. How do I waive it?

I am getting an outside scholarship. How will it affect my financial aid award?

What is Tuition Refund Insurance?How do I maintain my aid for next year?How do I get proof of enrollment for my

scholarship/car insurance/etc?

Contact AU Central

Portal - myau.american.edu E-mail – aucentral@american.edu Telephone - 202 885-8000 Web - www.american.edu/aucentral Fax – 202 885-1025 (financial aid documents only)

Hours of operation – M, T, Th, F 9:00 – 5:00 W 10:00 – 5:00