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ى إ ام ا داء اازن ا داء ا اك ار اThe Extend of Using Balanced Scorecard in Performance Evaluation at Libyan Commercial Banks 400910299 / 2012

Performance Evaluation at Libyan Commercial Banksع - The Libyan commercial banks are ready to apply the Balanced Scorecard, and the presence of the needed data to use performance

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Page 1: Performance Evaluation at Libyan Commercial Banksع - The Libyan commercial banks are ready to apply the Balanced Scorecard, and the presence of the needed data to use performance

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The Extend of Using Balanced Scorecard in

Performance Evaluation at Libyan Commercial Banks

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Page 15: Performance Evaluation at Libyan Commercial Banksع - The Libyan commercial banks are ready to apply the Balanced Scorecard, and the presence of the needed data to use performance

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The Extend of Using Balanced Scorecard in

Performance Evaluation at Libyan Commercial Banks

Prepared by:

Abujailah Ramadan Otheman Al Ghraib

Supervised by:

Prof.Dr. Abedul Naser Nour

Abstract

This study aimed to introduced he scientific and the theoretical

fundaments of the Balanced Scorecard, also aimed to know the extent to

which it is possible to use the Balanced Scorecard to evaluate the

performance of the Libyan commercial Banks and to now the main

obstacles facing it application at the Libyan commercial banks.

To achieve the study's goals, the researcher has designed questionnaire

that consisted of two parts.

The first part representing the personal and the functional information

of the study sample individuals, while the second part consisted of

questions to know the extent to which it is possible to apply the Balanced

Scorecard card at the Libyan commercial banks study sample consisted of

(120) employees and administrations directors at those banks.

In order to analysis the data, the SPSS package was used an after the

statistical analyses process, the researcher has and after the statistical

analysis process, the researcher has reached a set of results, the most

important were:

Page 16: Performance Evaluation at Libyan Commercial Banksع - The Libyan commercial banks are ready to apply the Balanced Scorecard, and the presence of the needed data to use performance

ع

- The Libyan commercial banks are ready to apply the Balanced

Scorecard, and the presence of the needed data to use performance

measures.

- The dimensions of the Balanced Scorecard card in evaluating the

performance at the Libyan commercial banks.

Also the study reached that applying the balanced performance card

leads to linking between the organization's strategy and performance

measures.

But the results proved the presence of obstacles facing the application of

the Balanced Scorecard card at the Libyan commercial banks.

The study reached many recommendations, the most important were:

1. The necessity to completely apply the Balanced Scorecard card at the

Libyan commercial banks in evaluating the performance, because it

considers an important element for competition between the local

and the global banks.

2. The Libyan commercial banks should overcome the difficulties that

facing the application of the Balanced Scorecard, through allocating

the sufficient funds to provide the material and the financial

requirements in applying the Balanced Scorecard, also, qualifying

the working human staff though training on how to use the Balanced

Scorecard in evaluating the performance.

Page 17: Performance Evaluation at Libyan Commercial Banksع - The Libyan commercial banks are ready to apply the Balanced Scorecard, and the presence of the needed data to use performance

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