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1/13/2011 1 ACS Webinars™ We will start momentarily at 2pm ET Download slides: http://acswebinars.org/hampton Contact ACS Webinars™at [email protected] 1 Have Questions? Use the Questions Box! Or tweet us using #acswebinars Download slides: http://acswebinars.org/hampton Contact ACS Webinars™at [email protected] 2

Persuasion 101 - A Crash Course for Scientific … · 1/13/2011 8 Step 3 List everything you might say that would get the beneficiary to agree on your desired result. Persuasion Social

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1/13/2011

1

ACS Webinars™

We will start momentarily at 2pm ET

Download slides: http://acswebinars.org/hampton

Contact ACS Webinars™at [email protected] 1

Have Questions?

Use the Questions Box!

Or tweet us using #acswebinars

Download slides: http://acswebinars.org/hampton

Contact ACS Webinars™at [email protected] 2

1/13/2011

2

Delivering a Dynamic PresentationNicklas Washienko, Washienko Communications and Boston University.www.acswebinars.org/washienko

Propel Your Career – Networking Tips and Strategies for SuccessCheryl Martin, Executive in Residence with Kleiner, Perkins, Caufield and Byers.www.acswebinars.org/martin

ACS Webinars Classics

3

ACS Webinars. On Demand. www.acswebinars.org/archives

ACS WEBINARS™January 13, 2011

Please submit your questions for the speaker via the Questions Panel in GoToWebinar

Persuasion: A Crash Course for Scientists and Chemical Professionals

John Christensen, Moderator

Lou Hampton

Download slides: http://acswebinars.org/hampton

Contact ACS Webinars™at [email protected] 4

1/13/2011

3

To just invent something and have a great idea is a lot of work, but it is not enough. [You need to know] how to

get people excited.

“”

- Larry Page, Cofounder of Google, Inc.

Markus Covert, Ph.D. Assistant Professor of

BioengineeringStanford University

15-Minute Presentation

+15-Minute Q&A

=$2.5 Million Grant

What’s a presentation worth?

1/13/2011

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Adopt a persuasive

mindset

Audience

Listener

Customer/Client

Boss

Beneficiary

XXXX

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Creating

Persuasive Messages in

8 Steps

Focus on the Result

Step 1

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What constitutes a good result?

WHAM!factor™

Think…

Step 2

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WhatHereApplies toMe?

Follow the Golden Platinum Rule:

Treat others the way

THEYwant to be treated.

X

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Step 3 List everything you might say that would get the beneficiary to agree on your desired result.

Persuasion

Social Proof -Good for

them? Must be good for

me.

Reciprocity –Give and Get

Consistency –Repeat

comfortable behaviors

Scarcity –Loss trumps

gain; rare more valued than

common

Liking –We help friends

Authority –Experts

must know

Adapted from Robert B. Cialdini, Ph.D., Influence: How & Why People Agree to Things. 1984

Robert Cialdini’s Weapons of

Influence

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Review Listed Items and Flag

No WHAM!factor™

Too Complex

Interesting but not relevant

Step 4

Create 3 messages from the items on your list that will move your beneficiary to

your targeted result.

Step 5

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Persuasive Messagingis the Art ofSacrifice.

“”

- Lou Hampton

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Prove your messages & make them memorableStep6

Memorable Proof(technical & internal persuasion)

High-impact (significant) dataRelevant results from other researchersCase studies/examplesPersonal experienceDemonstrations (live or video)Comparisons & analogiesBeneficiary’s relevant research & interests

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Sound bites (news media & public)

The storyComparisons & analogiesVivid wordsTrendsClichés

Identifyanti-persuasive elements…Step7

…& plan how to eliminate

(or minimize) them.

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Barriers your beneficiary faces

Too many distractionsToo little timeToo many choicesToo few resourcesToo much riskResult too complex/difficultComfort of the status quoInsufficient $$$/resources

Barriers your beneficiary faces

Too many distractionsToo little timeToo many choicesToo few resourcesToo much riskResult too complex/difficultComfort of the status quo

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Test and ReviseStep 8

Option 1

Focus on the result

Think… WHAM!factor™

Identify & eliminate anti-persuasive elements

Write a list of everything you might say

Review listed Items and flag

Create 3 messages

Test and revise

Make them memorable

1

2

3

4

5

6

7

8

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Resources - Books

Resources - Internet

Eric Berlow: How complexity leads to simplicity -http://www.ted.com/talks/eric_berlow_how_complexity_leads_to_simplicity.html

Almost anything at http://www.TED.com

My blog: http://www.SpeaktoLead.com

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Q&A SESSION

Please submit your questions for the speaker via the Questions Panel in GoToWebinar

Download slides: http://acswebinars.org/hampton

Contact ACS Webinars™at [email protected] 31

Persuasion: A Crash Course for Scientists and Chemical Professionals

John Christensen, Moderator

Lou Hampton

1/13/2011

17

1/13/2011

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Q&A SESSION

Please submit your questions for the speaker via the Questions Panel in GoToWebinar

Download slides: http://acswebinars.org/hampton

Contact ACS Webinars™at [email protected] 36

Persuasion: A Crash Course for Scientists and Chemical Professionals

John Christensen, Moderator

Lou Hampton

1/13/2011

19

Didn’t get your question answered?Email me at [email protected]

Put “ACS Question” in subject line

Ask the question.

I will answer in one of three ways:• by email or phone• by referring you to another resource• by using the question as a topic for a blog

post and notifying you when it posts.

ACS Webinar Special OfferComplimentary 30-Minute Consult

A Crash Course for Scientists & ChemicalProfessionals

Lou Hampton

Qualification process:Email me at [email protected] with the following :1. Put “ACS Consult” in Subject line2. Describe what you found valuable in the webinar.3. Tell me how you will use the information.4. Summarize the issue(s) you want to discuss during

the consult & your desired result from our talk.5. Persuade me that I should choose you!I will select 10 (if you’re really persuasive I might choose a few more) persons and we’ll schedule a time to talk.

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A Crash Course for Scientists & Chemical Professionals

Be confident. Be convincing. Be remembered: Get Results!™

Lou Hampton

[email protected]

Blog: http://www.SpeaktoLead.comThe Hampton Group, Inc.

5335 Wisconsin Avenue NW, Suite 440Washington DC 20015

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1/13/2011

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Upcoming Webinarswww.acswebinars.org/events

Thursday, January 20, 2011

Financial Planning for Scientific Professionals –Strategies for the New Year

Ted Sarenski, CPA/PFS, CFP, Blue Ocean Strategic Capital.

Thursday, January 27, 2011

Do Business Skills and Chemistry Skills have to be like Oil & Water?

Lynn Leger, Commercial Development Director, GreenCentre.

41Contact ACS Webinars™ at [email protected]

ACS Webinars™ does not endorse any products or services. The views

expressed in this presentation are those of the presenter and do not necessarily

reflect the views or policies of the American Chemical Society.

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Download slides: http://acswebinars.org/hampton

1/13/2011

22

Delivering a Dynamic PresentationNicklas Washienko, Washienko Communications and Boston University.www.acswebinars.org/washienko

Propel Your Career – Networking Tips and Strategies for SuccessCheryl Martin, Executive in Residence with Kleiner, Perkins, Caufield and Byers.www.acswebinars.org/martin

ACS Webinars Classics

43

ACS Webinars. On Demand. www.acswebinars.org/archives