Programme Exit Survey (PES) JUNE 2013 Session (DKM)

Programme Exit Survey (PES) Report

Diploma in Mechanical Engineering - DKMJune 2013 Session

Politeknik Kota Kinabalu (PKK)Sabah

RESEARCH COMMITTEE

Member of Advisory Committee

NONAMEPOSITION

1Wan Mohamad Nasir bin Wan Abdul RahmanDirector

2Hajjah Norehan Bt Md ShariffDeputy Director (Academic)

3Sylverster GindanHead of Department

Research Fellow (Polytechnic)

NONAME

1Dr Hasnim bin Harun (Chief, Bureau of Research and Innovation)

2Azman B Talib

3Farah Asyikin Abd Rahman

4Shalizan B. Kadir

5Mohd Mayuzie Yusof

6Fadlilhisham B Ahmad

Research Fellow in Diploma in Electronic Engineering (Computer)

NONAME

1Aliudin Bin Aziz (Head of Program)

2Mohd Azriman Bin Mat Ali (Deputy 1st Head of Program)

3Abdul Razak Bin Mohd Daim (Deputy 2nd Head of Program)

ABSTRACT

The purpose of this Programme Exit Survey (PES) was to provide data to gauge perceptions of various aspects of programmes and services offered and to identify areas where improvements may be needed in the Department of Mechanical Engineering (JKM), Politeknik Kota Kinabalu (PKK). This PES was conducted on 32 final semester students, graduating from Diploma in Mechanical Engineering (DKM). They were the second Cohort whose intake was in December 2010. The survey questionnaire had five main sections: respondents profile; assessment of overall quality; assessment of skills and knowledge; assessment of Lecturers and Academic Advisor; and assessment of academic resources and facilities. All the data were analysed using the Statistical Product and Service Solutions (SPSS) software version IBM SPSS Statistics 19.0. For the assessment of the overall quality, attribute for teaching and learning experience was rated 100% with excellent, very good and good. Skills and knowledge section was evaluated by relating the statements with nine items as stated in the Programme Learning Outcomes (PLO). All the PLOs were marked at least good by 96.9% of the students. Assessment on lecturers and academic advisor were rated 37.5% as excellent and 45.3% as very good. In terms of academic resources and facilities, the access to Wi-Fi had the highest unsatisfactory concerned from the respondent whereby 40.6% rated the item as average and weak. Keywords: overall quality, skills and knowledge, lecturer and academic advisor, academic resources and facilities

1. INTRODUCTION

1.1 Programme Exit Survey (PES)

PES is a method of collecting information on the quality of diploma education from the perspective of graduating students upon the completion of their diploma programme. This report refers to an indirect measurement method by way of self-evaluation based on individual perception for the assessment of PLO. PLOs are the specific statements of graduates knowledge, skills and attitudes acquired at the end of the programme as evidence for the programme objectives achievements. This PES was conducted to assess the graduate students satisfaction and perceptions about various aspects of their academic experiences. 100% of the final semester students from the DKM programme had participated in the survey. The main objectives of this PES are to:1) Determine the students perception in their attainment on the overall quality of learning and teaching in PKK;2) Determine the students self-assessment of knowledge, skills and soft skills achievement after going through the PLOs of the programme;3) Evaluate the students opinion towards contributions of Lecturer and Academic Advisor system implemented based on Outcome Based Education (OBE) approach;4) Evaluate the students opinion towards academic resources and facilities provided in PKK.

1.2 Programme Learning Outcomes (PLO)

OBE is an educational philosophy that believed that educational assessment should recognise and reflect progress made by individual students. PLOs are statements that describe what graduates are expected to know or be able to do on graduation. In the curriculum for DKM programme it has been specified that there are nine (9) PLOs to be acquired by the graduates upon graduation. The nine PLOs are as follows:

i. Apply knowledge of mathematics, science and engineering fundamentals to well defined mechanical engineering procedures and practices. ii. Demonstrate practical skills which includes the ability to troubleshoot, repair and do maintenance work for mechanical equipment; iii. Communicate effectively with the engineering community and the society at large. iv. Apply creative and critical thinking in solving problem related to assigned tasks; v. Demonstrate awareness and consideration for societal, health, safety, legal and cultural issues and the consequent responsibilities, taking into account the need for sustainable development; vi. Recognise the need for professional development and engage in independent acquisition of new knowledge and skill. vii. Recognize the need for entrepreneurship viii. Demonstrate an understanding of professional ethics, responsibilities and norms of mechanical engineering practices. ix. Function individually or in teams, effectively, with a capability to be a leader;

2. METHODOLOGY

This survey involved 32 DKM students from June 2013 semester. Students were asked to fill up the PES questionnaires which were posted online and 100% of them responded. The respondents were required to evaluate and rate themselves based on 5-Likert Scale indicated below:1 = Weak2 = Average3 = Good4 = Very Good5 = ExcellentStudents satisfaction and acceptance level was determined from the scale. Excellent, Very Good and Good indication rate shows the students are satisfied with the item. While Average and Weak indication rate shows the item need some improvements and correction for the program. This online survey was conducted on October 2013. The survey questionnaires were divided into five sections as follows: i. Section A: General Information ii. Section B: Overall Quality of Teaching and Learning iii. Section C: Skills and Knowledgeiv. Section D: Contributions of Lecturers and Academic Advisorsv. Section E: Academic Resources and FacilitiesThe data collected in this survey was processed through Statistical Product and Service Solutions (SPSS) software version IBM SPSS Statistics 19.0. The questionnaires were based on students perception on teaching and learning in PKK, students response on skills and knowledge related to PLOs, students attainment on the soft skills, students rating for lecturers and academic advisors contribution, students opinion towards academic resources, overall services and facilities in PKK. This assessment strategy was aligned with the Curriculum Development Cycle - develop-implement-review as required by the MQA in order to improve the quality of programme.

3. RESULTSThe response from the students were analysed based on the following four criteria:i. Students response towards the Overall Qualityii. Students response on Skills and Knowledge iii. Students ratings for Lecturer and Academic Advisor contributions iv. Students opinion towards Academic Resources and Facilities In Section C: (Skills and Knowledge) the statements have been classified under a particular PLO so that the data analysis can be done appropriately for accreditation purposes. The results can be used an indicator to show how well the students have acquired their skills and knowledge as required in the PLOs of the programme.

3.1 SECTION A: PROFILETable 1: Students GenderGENDER

MaleFemale

Qty311

(%)96.93.1

3.2 SECTION B: OVERALL QUALITYOverall Quality was evaluated by relating the students experience with the teaching and learning environment in PKK. Two survey statements were given and the results were as follows:Table 2: Overall Quality ratingOVERALL QUALITY

WeakAverageGoodVery GoodExcellent

What is your impression on the overall quality of curriculum; and teaching and learning at PKK?007205

(%)0.00.021.962.515.6

To what extent has the quality of teaching and learning in PKK improved since you were here?013235

(%)0.03.19.471.915.6

3.2.1 PLO 1 (Knowledge)For PLO 1 (Knowledge), four statements were given and the results were as follows:Table 3: PLO 1 Knowledge ratingSKILLS AND KNOWLEDGE

PLO 1 (Knowledge)


I am able to apply knowledge of core discipline courses in my programme0161312

(%)0.03.118.840.637.5

I am able to apply knowledge of specialized courses in my programme016178

(%)0.03.118.853.125.0

I am able to apply knowledge of elective courses in my programme019139

(%)0.03.128.140.628.1

I am able to understand the technological applications relevant to my programme of study0081212

(%)0.00.025.037.537.5

3.2.2 PLO 2 (Technical & Practical Skills)For PLO 2 (Technical & Practical Skills), three statements were given and the results were as follows:SKILLS AND KNOWLEDGE

PLO 2 (Technical & Practical Skills)


I am able to apply information technology in my programme016169

(%)0.03.118.850.028.1

I am able to demonstrate my practical skills effectively0151313

(%)0.03.115.640.640.6

I am able to use computing technology for applications in my programme0191210

(%)0.03.128.137.531.3

Table 4: PLO 2 Technical & Practical Skills rating3.2.3 PLO 3 (Communication Skills)For PLO 3 (Communication Skills), three statements were provided and the results were as follows:Table 5: PLO 3 Communication Skills ratingSKILLS AND KNOWLEDGE

PLO 3 (Communication Skills)


I am able to communicate effectively orally/visually (informal / formal / conversational / presentation)0091310

(%)0.00.028.140.631.3

I am able to communicate effectively in writing (writing reports and expressing ideas and opinions clearly and concisely)006197

(%)0.00.018.859.421.9

I am able to use computing technology in communications019814

(%)0.03.128.125.043.8

3.2.4 PLO 4 (Critical Thinking & Problem Solving Skills)For PLO 4 (Critical Thinking & Problem Solving Skills), three statements were given and the results were as follows:Table 6: PLO 4 Critical Thinking & Problem Solving Skills ratingSKILLS AND KNOWLEDGE

PLO 4 (Critical Thinking & Problem Solving Skills)


I am able to solve problems using methods, tools and skills related to my programme0081410

(%)0.00.025.043.831.3

I am able to think critically and logically0071015

(%)0.00.021.931.346.9

I am able to plan, organize and complete a task005198

(%)0.00.015.659.425.0

3.2.5 PLO 5 (Social Skills and Responsibilities)For PLO 5 (Social Skills and Responsibilities), three statements were given and the results were as follows:Table 7: PLO 5 Social Skills and Responsibilities ratingSKILLS AND KNOWLEDGE

PLO 5 (Social Skills and Responsibilities)


I am able to understand the role of my work in relation to social or cultural issues0071510

(%)0.00.021.946.931.3

I am aware of the value of considering diversity and differences in cultures in my work0041513

(%)0.00.012.546.940.6

I am aware of the impact of my work in a social context0041612

(%)0.00.012.550.037.5

3.2.6 PLO 6 (Continuous Learning & Information Management Skills)For PLO 6 (Continuous Learning & Information Management Skills), four statements were provided and the results were as follows:Table 8: PLO 6 Continuous Learning & Information Management Skills ratingSKILLS AND KNOWLEDGE

PLO 6 (Continuous Learning & Information Management Skills)


I am able to continuously learn new skills and knowledge0041315

(%)0.00.012.540.646.9

I am able to engage in continuous learning beyond the classroom0061214

(%)0.00.018.837.543.8

I am able to learn and apply new concepts0051512

(%)0.00.015.646.937.5

I am able to use information resources (databases, libraries, internet etc)0071213

(%)0.00.021.937.540.6

3.2.7 PLO 7 (Management & Entrepreneurial Skills)For PLO 7 (Management & Entrepreneurial Skills), two statements were provided and the results were as follows:Table 9: PLO 7 Management & Entrepreneurial Skills ratingSKILLS AND KNOWLEDGE

PLO 7 (Management & Entrepreneurial Skills)


I am able to build/develop my career upon completion of my studies0151412

(%)0.03.115.643.837.5

I am able to develop time management skills004199

(%)0.00.012.559.428.1

3.2.8 PLO 8 (Professionalism, Ethics & Moral)For PLO 8 (Professionalism, Ethics & Moral), two statements were provided and the results were as follows:Table 10: PLO 8 Professionalism, Ethics & Moral ratingSKILLS AND KNOWLEDGE

PLO 8 (Professionalism, Ethics & Moral)


I am able to understand the professional and ethical responsibilities related to my work0061214

(%)0.00.018.837.543.8

I am aware of the importance of safety issues related to my work004820

(%)0.00.012.525.062.5

3.2.9 PLO 9 (Leadership & Teamwork Skills)For assessment of the PLO 9 (Leadership & Teamwork Skills), four statements were provided and the results were as follows:

Table 11: PLO 9 Leadership & Teamwork Skills ratingSKILLS AND KNOWLEDGE

PLO 9 (Leadership & Teamwork Skills)


I am able to work with individuals from different backgrounds003920

(%)0.00.09.428.162.5

I am able to work successfully as a member of a team004919

(%)0.00.012.528.159.4

I am able to work successfully as a leader of a team0081113

(%)0.00.025.034.440.6

I am able to function in multidisciplinary teams0051512

(%)0.00.015.646.937.5

3.3 SECTION D: CONTRIBUTIONS OF LECTURERS AND ACADEMIC ADVISORS

Responses from students towards the lecturers and academic advisors contributions are summarized below. Graduates were asked to offer insights of encouragement given into the programme delivery process. Six attributes of encouragement were offered and the results were as follows:

Table 12: Contributions of Lecturers and Academic Advisors ratingCONTRIBUTIONS

Contributions of Lecturers and Academic Advisors

To what extent did your lecturer/academic advisor encourage you to:WeakAverageGoodVery GoodExcellent

Set high expectations for learning?0051215

(%)0.00.015.637.546.9

Be an actively involved learner?007178

(%)0.00.021.953.125.0

Show concern for student learning?0141611

(%)0.03.112.550.034.4

Provide feedback frequently and promptly?006179

(%)0.00.018.853.128.1

Show concern for student learning?0051314

(%)0.00.015.640.643.8

Provide feedback frequently and promptly?0051215

(%)0.00.015.637.546.9

3.4 SECTION E: ACADEMIC RESOURCES/FACILITIES

In the education eco-system, academic resources/facilities were important in terms of educational hardware. The teaching and learning process would be greatly enhanced provided that there were sufficient resources/facilities for students to thrive academically. Table 4 shows the percentage of respondents ratings towards the sufficiency of resources/facilities at the PKK. Eleven statements of resources/facilities were given and the results were as follows:

Table 13: Academic Resources/Facilities ratingACADEMIC RESOURCES/FACILITIES

To what extent did Politeknik Kota Kinabalu provide you with the following resources/facilities?WeakAverageGoodVery GoodExcellent

Operation hours of the library0181211

(%)0.03.125.037.534.4

Access to databases and collections both physically and online in the library2011145

(%)6.30.034.443.815.6

Easy and responsive services of the HEP staff028148

(%)0.06.325.043.825.0

Easy and responsive services of the counselling staff0210146

(%)0.06.331.343.818.8

Easy and responsive services of the library staff0111137

(%)0.03.134.440.621.9

Easy and responsive services of the administration staff0110147

(%)0.03.131.343.821.9

Access to Wi-Fi internet67766

(%)18.821.921.918.818.8

Quality of computer labs181346

(%)3.125.040.612.518.8

Quality of laboratories / workshops / kitchens131396

(%)3.19.440.628.118.8

Quality of classrooms2411105

(%)6.312.534.431.315.6

Quality of sports and recreational facilities1414103

(%)3.112.543.831.39.4

4. SUGGESTED IMPROVEMENTS FROM STUDENTS

perbaiki PENAMBAHBAIKAN UNTUK KEMUDAHAN WIFI DI DALAM BILIK KULIAH UNTUK KEMUDAHAN PELAJAR KERANA ADA PELAJAR YANG TIDAK MAMPU UNTUK MELANGGAN BROADBAND. "Access to wifi internet? Yes ,but sometime no internet access. Quality of laboratories/ workshops.. Some of the component is not enough,many of the equipment is faulty." disini saya ingin memberi cadangna bahawa POLIKK seharusnya menyediakan perkhidmatan internet wifi dengan menyeluruh di kawasan POLIKK kerana sumber dan maklumat setiap kerja yang diberikan kepada pelajar ada dalam internet.Oleh itu, penggunaan internet amat diperlukan dan amat penting untuk kegunaan pelajar dan staff. terbaik....,, -memperbaiki sistem pengurusan di pkk. Penambahbaikkan dari segi kemudahan untuk bersukan dan juga kemudahan bilik kuliah perlu ditingkatkan. Penambahbaikan pengurusan bahagian HEP. Memberi lebih banyak lagi buku-buku rujukan kepada pelajar untuk memudahkan lagi pelajar merujuk perkara-perkara yang mereka tidak faham melalui rujukan tersebut. Politeknik Kota Kinabalu merupakan institusi yang seharusnya diberi penekanan kepada bahagian praktikal ... saya berharap masa akan datang PKK akan lebih menyediakan perkakasan Komputer dan makmal yang lengkap ... juga seorang tecnician bagi setiap makmal bagi memudahkan rujukan pelajar .... LEBIHKAN PRAKTIKAL ... KURANGKAN PENGGUNAAN DUIT KERAJAAN UNTUK KELAB KELAB YANG PERGI MELANCONG.... !!! banyak lagi faciliti yang pelajar perlukan selain melancong berharap di masa akan datang PKK akan mempunyai alat-alat yang lengkap di kelas/makmal dan kamsis...:D MEMBERIKAN WIFI YANG PERCUMA SETIAP DALAM BILIK KULIAH Harapan saya agar PKK akan dapat menambah baik kualiti dalam makmal komputer, bilik kuliah, dan yang terutama sekali adalah keselamatan bangunan. sepanjang berada di polikk ini perkhidmatan serta kemudahan yang disediakan memuaskan tetapi perkhidmatan dari segi internet kurang memuaskan. perbanyakkan praktikal THANK YOU BAIK "Sila tambah baik kemudahan WIFI bagi pelajar dan sedia kan pondok-pondok bagi pelajar membuat perbincangan secara berkumpulan. Selain itu pondok tersebut juga harus lah mempunyai soket kerana pelajar banyak menggunakan laptop (komputer riba). Tempat letak kereta bagi pelajar juga harus lah di tambah kerena pelajar jabatan jke, jkm dan jka berkongsi tempat letak kereta yang sama dan agak sedikit. Masalah banjir di tempat letak kereta staff juga haruslah di ambil perhatian lebih kerena menyebabkan kesesakan apabila hujan dan memberi masalah kepada pelajar untuk ke kuliah dan pulang dari kuliah, terutama jabatan jke dan jka. Saya berharap cadangan diatas boleh dipertimbangkan oleh pihak tuan/puan. Terima Kasih" "asalamualaikum + salam sejatera, saya mencadangkan supaya polikk memperketatkan lagi undang2 yang setia ada, seperti mana di lihat undang2 di polikk sekarang ini sangat terabai,, dan berhrap juga supaya pihak politeknik menyediakan asrama penuh untuk semua pelajar politeknik bagi membendung masalah sosial yang semakin menjad-jadi di luar kampus. TERIMA KASIH" Pihak PKK lebih tegas dan mengambil tahu dan melancarkan satu operasi untuk mencegah kes-kes pergaulan bebas tanpa ada batas antara lelaki perempuan, berpasang-pasangan lelaki perempuan di mana sahaja dalam kawasan PKK .Kuatkuasakan lagi undang-undang yang islam anjurkan . InsyaALLAH PKK akan dapat kejayaan dari segi akademik mahupun Kokurikulum . ALLAHUa'lam ;D berikan kemudahan bas kepada pelajar luar. bagi memudahkan dan menjimatkan kewangan pelajar. saya mendapat banyak pngetahuan dan menambah lagi ilmu yang lebih lagi di sini. aLL The BesT.....TO Alll my friend for final exm tommorro...... aLL The BesT.....TO Alll my friend for final exm tommorro...... ketatkan disiplin pelajar politeknik2PKK Program Exit Survey Report June 2013 Session (DKM)

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Programme Exit Survey (PES) JUNE 2013 Session (DKM)